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Question #: 10086

Question: For tuning the motors in mach 3 should I be running a gcode or is keyboard jogging enough to determine the stall rates

Current Solution

It seems to be getting some kind of interference or a short within the wiring or communication, try jogging the motors in the software without anything wired to the board. Then add one motor at a time to see if there is a short within your wiring or a faulty driver/motor.
If the USB breakout board continues to move the x-axis with no motors or driver wired to it, please email customerservice@buildyourcnc.com for a replacement or further troubleshooting.

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Other Possible Solutions to this Question

  • For tuning the motors in mach 3 should I be running a gcode or is keyboard jogging enough to determine the stall rates

    Keyboard jogging will give you a good start at motor tuning since going from a stop to rapid travel speed is the quickest the machine will be required to accelerate. However, best practice is to also run test files and actually cut the type of materials you expect to deal with to test machine performance under load and make any fine adjustments needed for maximum performance.

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    For tuning the motors in mach 3 should I be running a gcode or is keyboard jogging enough to determine the stall rates

  • What causes one of my two x-axis motors to stop while the Mach 3 program is still running?

    If one of your stepper motors decides to stop moving and the others are moving during a CNC milling or laser cutting job, then there could be two things that could be causing this.

    - The motor found its limiting torque (usually comes with a not-so-pleasant sound). This is where the control software is trying to move the stepper motor too fast (velocity, or too fast too quickly, acceleration) and the load against the stepper motor (inertia of the machine, or the material against the end mill while milling). Recommended action is to lower the velocity and/or acceleration, and/or lower the feedrate when cutting.

    - There is a wiring issue with the wiring from the driver to the motor. This could be a loose wire, or a chafed wire (or two shorting together). It can also be a loose digital wire from the controller board to the driver. Sometimes wire ties can be the culprit. Recommended action would be to thoroughly inspect the wiring.

    It's probably not the limit switches since that would cause a stop to the entire motion of the cnc router or laser machine.

    Sometimes Mach3 will show a status when something goes wrong, but in cases where the motor is stopping due to its torque limit, then that would not be shown in the status. It's always good to check it anyway.

    Additional Information:
    I need to clarify my situation a little better after going to my shop and trying to run another program on Mach 3. About 15 minutes into the milling process all the motors (2-X axis, Y axis and Z axis)stop but the program continues to run. I stop the program and after a couple of minutes when I try to restart the program all the motors start working again. Then after another 15 minutes or so, all the motors stop again. I checked and rechecked my wiring. This has never happened to me before when running the same programs with the same setups and motor speeds. All of a sudden when I reloaded a program I successfully used before it does this. Do you have any recommendations?

    Additional Information:
    Yeah, it sounds like a more complex issue. Have you tried running in the air without using the spindle. This may be a power related issue.

    Additional Information:
    That's exactly what I did. I ran the program without the router motor on just to see if the motors would get through the whole program but they stopped working after about fifteen minutes and then I was able to start them again after about 3 or 4 minutes. I never had this problem before so you can imagine my frustration especially after ruining a couple of projects on expensive material.

    Additional Information:
    Sure. I can completely understand. Try this: disconnect all but one of the driver from power and digital connection and do the air run. Repeat this for each driver and note your findings. This will rule out the drivers causing a power failure.

    Also, is your stepper motors and drivers on a separate power circuit from the computer?

    Additional Information:
    I will try disconnecting each driver and digital connection, which will be a real pain because it will be hard to access.

    All the stepper motors, drivers and computer are plugged into the same power strip.

    Additional Information:
    Ok, so there is no power failure going on, but I believe it is necessary to test each stepper motor and driver pair individually. Hopefully that will lead to a conclusion.

    Additional Information:
    It will take a little time but I will do it and report back on my findings.

    Additional Information:
    Curious, what machine is exhibiting this problem?

    Additional Information:
    I purchased a BYCNC kit back in 2009 with an approximate cutting area of 2' X 4'. I later changed out the Z-Axis Motor and controller for a larger one and have two X-axis motors and controllers. In 2010 I rebuilt the machine out of birch plywood instead of the particle board that the kit supplied. I sent Patrick pictures to him. The machine never gave me a problem till now.

    Additional Information:
    Thanks for the update. This is Patrick by the way. I answer pretty much all of the Customer Service questions. That machine has given quite a good history.

    Additional Information:
    I love the machine and made a number of samples of my work for my e-commerce site, but I can't start selling product until I know this problem is solved because I will not be able to fulfill orders. I finally got all the electronics out of its enclosed protected area near the machine so that I test each controller as you recommended. I hope the problem can be rectified. Will let you know.

    Additional Information:
    Thanks.

    Additional Information:
    I tested each stepper motor and driver pair individually and they worked so what might be the next step?

    Additional Information:
    Did each stepper motor driver pair work for the full +15 minutes?

    Additional Information:
    Yes, I had them in operation for over 30 minutes.

    Additional Information:
    Ok, well it’s good that the motors and driver are ok. We are now down to the power supply and the breakout board as possible causes for the stop. I have a feeling it may be the power supply where with all three drivers drawing current and the power supply maybe getting too hot. Is the fan in the power supply working? You can also test to see if there is 36 volts on the power supply voltage output (V+ and V-).

    Regarding the breakout board, if you have an oscilloscope, you can test if the driver pulses are outputting, but I would consider this as a last resort after you determine if there is a problem with the power supply.

    Additional Information:
    I tested the power supply with a voltmeter and each output was registering 39-40 volts. I think the problem may be the g-code. I am using V-Carve pro to do design and output to Mach 3 Mill g-code. When I studied the g-code lines I noticed that further into the program the z-axis g-code stopped zeroing out to move to the next part of the carving. In other words both the x and y keep moving and the z just stopped working because there was g-code missing. I think something is missing when the design was converted to g-code. I noticed that when I ran a simpler project it worked without problems so I need to investigate this further.

    Additional Information:
    New Update, Its not the g-code. I started to run the long program and everything was working fine until about 45 minutes into it, all the motors stopped working (but the program was still running) and there was a high pitched hum. When I put my hands on the motors they were all trying to move but it seemed they were all stalled. I turned the power off, gave it a minute and when I turned it back on I was able to move the motors again. Could this be a power supply problem?

    Additional Information:
    It does sound more and more like a power supply problem. Did you test the power supply after the motors stopped?

    Additional Information:
    No, I did not. What should I be looking for.

    Additional Information:
    It’s good that you know the voltage during normal operation, so you have a base understood. If the power supply is the problem, the voltage will be reduced or non existent when measured after the problem.

    Additional Information:
    Also, check to see if the fan is running on the power supply when the motors stop. That may (not absolutely) be an indication.

    Additional Information:
    I'll run another test, check the voltage and fan when the problem occurs and let you know. Thanks for hanging in there with me as we try to resolve the problem.

    Additional Information:
    It’s my pleasure. This service is rarely used and is faster then email. Odd nobody uses it. Any recommendations you can give would be great. No problem using this FAQ to pose ideas as this resolution will be cleaned up later.

    Additional Information:
    It might be that people do not realize you can communicate through the sight like this because they are so used to e-mail and texting. You may want to explain this feature in the customer service section.

    I ran the program this morning and it did not take long before the motors stopped. While operating the voltages for all three motors was 46 volts, when the motors stalled (and again there was a high pitch hum) the voltage went up to 60 volts and the fan on the power supply was operating.

    Additional Information:
    So, the driver work individually, but not all together. There is a high pitch sound when the motors fail. You have noted 60 volts from the power supply and the supply fan remains on. This is a difficult issue to resolve, but it seems to me that your power supply may be bad. The 60v measurement tells me that the current dropped and ohms law tells us that is current drops, volts will rise if the resistance stays the same.

    Additional Information:
    As one last test I am going to test each driver again and let them go through the entire program because it seems that the failure can occur at the beginning or towards the end of the program. When I originally tested ach driver I let them run for about a half an hour and the program takes over an hour to run completely. I just want to make sure that it is not the drivers. I will report back when I finished but as you noted it may be the power supply but I want to make sure.

    Additional Information:
    That’s a great idea.

    Additional Information:
    I just ran the x-axis through the whole program and there was no problem especially since I have two NEMA 23 motors moving that axis. Before I check the Y and Z could having a NEMA 34 on the Z axis with appropriate controller be a problem. I used the larger motor on the z axis because the router I am using is a large 1 1/2 hp. I've run this program in the past with this set-up and have not had a problem.

    Additional Information:
    Having a, say 3.0 amp driver, driving a stepper motor that typically requires a 6 amp driver would not seem to be an issue since the driver is limiting the current draw, but the driver may not be able to handle larger coil and back EMF with the protection on the 3.0 amp driver. With that said, I don’t believe that is the issue in this case.

    Additional Information:
    I don't either because I was able to run this and other complicated programs with this set-up in the past. I will let you know on the y and z axis.

    Additional Information:
    Thanks

    Additional Information:
    I ran the Y axis and z axis separately through the entire program and there was no stopping or problem. I guess the culprit is the power supply and I'll order a new one and hope that resolves the problem.

    Additional Information:
    Yes, that is the most probable cause. Please keep me informed. Thanks!

    Additional Information:
    Received and installed the new power supply. I ran the program with the router on and it worked flawlessly. The program runs for an hour and a half and I did not have a single problem. I guess it was the power supply but I was glad to go through all the diagnostics we discussed before replacing it. I hope this power supply lasts a lot longer than the last one. Thanks much for hanging in there with me and coming up with the solution.

    Additional Information:
    It’s my absolute pleasure and I am so happy to hear that the power supply replacement solved the problem.

    Additional Information:


    Additional Information:
    Y axis stop working X & Z work fine Y axis has two motors have check wiring & connections new breakout board still the same port & Pin set OK dont no were to go next David

    Additional Information:


    Additional Information:
    my cnc plasma cutter will run out the program when cutting. what is the cause?

    Additional Information:
    The cnc plasma question shod be a separate question. Can you pise that question by clicking the customer service live menu button at the top? Thanks.

    Click the link to add information to this solution:
    What causes one of my two x-axis motors to stop while the Mach 3 program is still running?

  • Are the stepper motors on x and y axis suppose to be hot after running for approximately 30 min. I can touch them but they are hot.

    If your motors are hot to the touch, this is normal. Current is being drawn by the motor coils as the motor moves and as the motor stays at a position. If the motor is not using the current in the coils to move (holding it's position), the energy will be translated as heat (rather than motion, sound or light). Even while moving, some of the energy will be lost as heat. Remember that energy cannot be created nor destroyed.

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    Are the stepper motors on x and y axis suppose to be hot after running for approximately 30 min. I can touch them but they are hot.

  • I'm using Mach3 and I tuning the motors. As is they all seem to jog nicely, smooth and quiet. However when I make moves using gcode they bind and don't move or jerk violently when they do move. What step did I miss?

    Your g-code probably has the feed rate too high. You set the velocity and acceleration in your motor tuning, but g-code may be able to override these values.

    Try lowering the feed rate in either your CAM program or in the g-code manually. The feedrate code has an “F” then a number after representing the velocity.

    Click the link to add information to this solution:
    I'm using Mach3 and I tuning the motors. As is they all seem to jog nicely, smooth and quiet. However when I make moves using gcode they bind and don't move or jerk violently when they do move. What step did I miss?

  • 3d printer motors not moving fast enough. How should I configure the motor drivers?

    This will depend on the 3D printer that you are using and the mechanics involved. Specifically regarding the motor drivers, software is really what determines the speed of the motor. If the computer is not able to product the high number of pulses that is required for faster motion, then you can reduce the microstepping and configure the software appropriately for the new microstepping so the resolution is corrected (steps/inch or steps/mm).

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    3d printer motors not moving fast enough. How should I configure the motor drivers?

  • Mach 3 stalls in the middle of a file and the dwell button is flashes randomly. Can't control motors and have to re-start Mach 3. Any help?

    Is this a licensed version of Mach 3? If not and you are currently running the demo version, mach 3 will have only 500 lines of G-code available for cutting. Which will not allow you to cut or move the machine after the first 500 lines.

    Additional Information:
    Yes, It is a licensed version of Mach 3.

    Click the link to add information to this solution:
    Mach 3 stalls in the middle of a file and the dwell button is flashes randomly. Can't control motors and have to re-start Mach 3. Any help?

  • I need to determine steps/inch mach3 setup information for my motors and drivers.

    blueChick:

    X-axis
    “CW230 (3.0A) Driver”
    Set to 1/16 Microstep, 2.7A
    Dipswitches: 11001100
    Mach3 Motor Tuning: 1422.22 steps/in

    Y-axis
    “CW230 (3.0A) Driver”
    Set to 1/16 Microstep, 2.7A
    Dipswitches: 11001100
    Mach3 Motor Tuning: 1422.22 steps/in

    Z-axis
    “CW230 (3.0A) Driver”
    Set to 1/4 Microstep, 2.7A
    Dipswitches: 10101100
    Mach3 Motor Tuning: 1600 steps/in

    blackToe:

    X-axis
    “CW230 (3.0A) Driver”
    Set to 1/16 Microstep, 2.7A
    Dipswitches: 11001100
    Mach3 Motor Tuning: 1422.22 steps/in

    Y-axis
    “CW230 (3.0A) Driver”
    Set to 1/16 Microstep, 2.7A
    Dipswitches: 11001100
    Mach3 Motor Tuning: 1422.22 steps/in

    Z-axis
    “CW230 (3.0A) Driver”
    Set to 1/4 Microstep, 2.7A
    Dipswitches: 10101100
    Mach3 Motor Tuning: 1600 steps/in

    blackFoot:

    X-axis
    “CW8060 (6.0A) Driver”
    Set to 1/16 Microstep, 2.7A
    Dipswitches: 11001100 (“0”=down, “1”=up)
    Mach3 Motor Tuning: 914.29 steps/in

    Y-axis
    “CW230 (3.0A) Driver”
    Set to 1/16 Microstep, 2.7A
    Dipswitches: 11001100
    Mach3 Motor Tuning: 1422.22 steps/in

    Z-axis
    “CW230 (3.0A) Driver”
    Set to 1/4 Microstep, 2.7A
    Dipswitches: 10101100
    Mach3 Motor Tuning: 1600 steps/in

    greenBull:

    X-axis
    “CW8060 (6.0A) Driver”
    Set to 5.43A, 1/16 Microstep
    Dipswitches: 01100110 (“0”=down, “1”=up)
    Mach3 Motor Tuning: 914.29 steps/in

    Y-axis
    “CW8060 (6.0A) Driver”
    Set to 5.43A, 1/16 Microstep
    Dipswitches: 01100110
    Mach3 Motor Tuning: 914.29 steps/in

    Z-axis
    “CW8060 (6.0A) Driver”
    Set to 5.43A, 1/4 Microstep
    Dipswitches: 01100100
    Mach3 Motor Tuning: 1600 steps/in


    Scratch-Build / Book-Build Kit:

    X-axis
    “CW230 (3.0A) Driver”
    Set to 1/4 Microstep, 2.7A
    Dipswitches: 10101100 (“0”=down, “1”=up)
    Mach3 Motor Tuning: 1600 steps/in

    Y-axis
    “CW230 (3.0A) Driver”
    Set to 1/4 Microstep, 2.7A
    Dipswitches: 10101100
    Mach3 Motor Tuning: 1600 steps/in

    Z-axis
    “CW230 (3.0A) Driver”
    Set to 1/4 Microstep, 2.7A
    Dipswitches: 10101100
    Mach3 Motor Tuning: 1600 steps/in

    Additional Information:


    Additional Information:
    Scratch built/book CNC with NEMA 34 motors and CW8060 microstep driver

    Additional Information:

    Click the link to add information to this solution:
    I need to determine steps/inch mach3 setup information for my motors and drivers.

  • My stepper motors stopped working all of a sudden. Mach 3 is running fine, just no signals getting to the motors. The lights on the motor drivers began blinking erratically when this started. Any advice where a problem like this can come from would be greatly appreciated.

    The drivers have quite a bit of protection, so you probably won't ruin anything. You motors are jumping and that is just the motors engaging from getting power from the power supply.

    There could be many reasons your motors don't turn. Consider these troubleshooting tips:

    - If you are using our parallel breakout board, make sure that the step pins are set for active low (config -> Ports and Pins -> Motor Outputs -> the steps pins should be enabled and set active low)

    - The parallel breakout board is powered (connect the USB to the computer using a USB cable)

    - In Mach3, make sure you have jog enabled (a little green button at thelower middle of the page in the program run screen).

    Additional Information:


    Additional Information:
    DS26

    Click the link to add information to this solution:
    My stepper motors stopped working all of a sudden. Mach 3 is running fine, just no signals getting to the motors. The lights on the motor drivers began blinking erratically when this started. Any advice where a problem like this can come from would be greatly appreciated.

  • WHAT IS THE FORMULA TO DETERMINE STEPS PER INCH OR RESOLUTION FOR EACH AXIS?

    The formula and calculation is a starting point to get into the area of steps per inch. You will then need to use the mach3 calibration utility to get the exact steps per inch.

    Formula:
    step per inch = (motor steps * microstepping) / (travel at one turn of the motor in inches)
    if microstepping is set at 16 (1/16 on the driver) then and you are using a sprocket and chain with a pitch of .25 inches and 12 teeth on the drive sprocket
    = (200 * 16) / (12 * .25)
    = 3200 / 3
    = 1066.666 steps per inch

    For lead screw that has a travel of .5 inches at one turn like the 5 start 1/2 inch lead screw and using 4 microsteps per step (1/4):
    = (200 * 4) / (.5)
    = 800 / .5
    = 1600 steps per inch

    Remember to use the mach3 calibration wizard and double check the driver microstep setting.

    Additional Information:


    Additional Information:

    Click the link to add information to this solution:
    WHAT IS THE FORMULA TO DETERMINE STEPS PER INCH OR RESOLUTION FOR EACH AXIS?

  • how do I determine the steps per inch for the motors?

    blueChick:

    X-axis
    “CW230 (3.0A) Driver”
    Set to 1/16 Microstep, 2.7A
    Dipswitches: 11001100
    Mach3 Motor Tuning: 1422.22 steps/in

    Y-axis
    “CW230 (3.0A) Driver”
    Set to 1/16 Microstep, 2.7A
    Dipswitches: 11001100
    Mach3 Motor Tuning: 1422.22 steps/in

    Z-axis
    “CW230 (3.0A) Driver”
    Set to 1/4 Microstep, 2.7A
    Dipswitches: 10101100
    Mach3 Motor Tuning: 1600 steps/in

    blackToe:

    X-axis
    “CW230 (3.0A) Driver”
    Set to 1/16 Microstep, 2.7A
    Dipswitches: 11001100
    Mach3 Motor Tuning: 1422.22 steps/in

    Y-axis
    “CW230 (3.0A) Driver”
    Set to 1/16 Microstep, 2.7A
    Dipswitches: 11001100
    Mach3 Motor Tuning: 1422.22 steps/in

    Z-axis
    “CW230 (3.0A) Driver”
    Set to 1/4 Microstep, 2.7A
    Dipswitches: 10101100
    Mach3 Motor Tuning: 1600 steps/in

    blackFoot:

    X-axis
    “CW8060 (6.0A) Driver”
    Set to 1/16 Microstep, 2.7A
    Dipswitches: 11001100 (“0”=down, “1”=up)
    Mach3 Motor Tuning: 914.29 steps/in

    Y-axis
    “CW230 (3.0A) Driver”
    Set to 1/16 Microstep, 2.7A
    Dipswitches: 11001100
    Mach3 Motor Tuning: 1422.22 steps/in

    Z-axis
    “CW230 (3.0A) Driver”
    Set to 1/4 Microstep, 2.7A
    Dipswitches: 10101100
    Mach3 Motor Tuning: 1600 steps/in

    greenBull:

    X-axis
    “CW8060 (6.0A) Driver”
    Set to 5.43A, 1/16 Microstep
    Dipswitches: 01100110 (“0”=down, “1”=up)
    Mach3 Motor Tuning: 914.29 steps/in

    Y-axis
    “CW8060 (6.0A) Driver”
    Set to 5.43A, 1/16 Microstep
    Dipswitches: 01100110
    Mach3 Motor Tuning: 914.29 steps/in

    Z-axis
    “CW8060 (6.0A) Driver”
    Set to 5.43A, 1/4 Microstep
    Dipswitches: 01100100
    Mach3 Motor Tuning: 1600 steps/in


    Scratch-Build / Book-Build Kit:

    X-axis
    “CW230 (3.0A) Driver”
    Set to 1/4 Microstep, 2.7A
    Dipswitches: 10101100 (“0”=down, “1”=up)
    Mach3 Motor Tuning: 1600 steps/in

    Y-axis
    “CW230 (3.0A) Driver”
    Set to 1/4 Microstep, 2.7A
    Dipswitches: 10101100
    Mach3 Motor Tuning: 1600 steps/in

    Z-axis
    “CW230 (3.0A) Driver”
    Set to 1/4 Microstep, 2.7A
    Dipswitches: 10101100
    Mach3 Motor Tuning: 1600 steps/in

    Additional Information:


    Additional Information:
    Scratch built/book CNC with NEMA 34 motors and CW8060 microstep driver

    Additional Information:

    Click the link to add information to this solution:
    how do I determine the steps per inch for the motors?

  • WHAT CAUSES ONE OF MY TWO AXIS MOTORS TO STOP WHILE THE MACH3 PROGRAM IS STILL RUNNING

    If one of your stepper motors decides to stop moving and the others are moving during a CNC milling or laser cutting job, then there could be two things that could be causing this.

    - The motor found its limiting torque (usually comes with a not-so-pleasant sound). This is where the control software is trying to move the stepper motor too fast (velocity, or too fast too quickly, acceleration) and the load against the stepper motor (inertia of the machine, or the material against the end mill while milling). Recommended action is to lower the velocity and/or acceleration, and/or lower the feedrate when cutting.

    - There is a wiring issue with the wiring from the driver to the motor. This could be a loose wire, or a chafed wire (or two shorting together). It can also be a loose digital wire from the controller board to the driver. Sometimes wire ties can be the culprit. Recommended action would be to thoroughly inspect the wiring.

    It's probably not the limit switches since that would cause a stop to the entire motion of the cnc router or laser machine.

    Sometimes Mach3 will show a status when something goes wrong, but in cases where the motor is stopping due to its torque limit, then that would not be shown in the status. It's always good to check it anyway.

    Additional Information:
    I need to clarify my situation a little better after going to my shop and trying to run another program on Mach 3. About 15 minutes into the milling process all the motors (2-X axis, Y axis and Z axis)stop but the program continues to run. I stop the program and after a couple of minutes when I try to restart the program all the motors start working again. Then after another 15 minutes or so, all the motors stop again. I checked and rechecked my wiring. This has never happened to me before when running the same programs with the same setups and motor speeds. All of a sudden when I reloaded a program I successfully used before it does this. Do you have any recommendations?

    Additional Information:
    Yeah, it sounds like a more complex issue. Have you tried running in the air without using the spindle. This may be a power related issue.

    Additional Information:
    That's exactly what I did. I ran the program without the router motor on just to see if the motors would get through the whole program but they stopped working after about fifteen minutes and then I was able to start them again after about 3 or 4 minutes. I never had this problem before so you can imagine my frustration especially after ruining a couple of projects on expensive material.

    Additional Information:
    Sure. I can completely understand. Try this: disconnect all but one of the driver from power and digital connection and do the air run. Repeat this for each driver and note your findings. This will rule out the drivers causing a power failure.

    Also, is your stepper motors and drivers on a separate power circuit from the computer?

    Additional Information:
    I will try disconnecting each driver and digital connection, which will be a real pain because it will be hard to access.

    All the stepper motors, drivers and computer are plugged into the same power strip.

    Additional Information:
    Ok, so there is no power failure going on, but I believe it is necessary to test each stepper motor and driver pair individually. Hopefully that will lead to a conclusion.

    Additional Information:
    It will take a little time but I will do it and report back on my findings.

    Additional Information:
    Curious, what machine is exhibiting this problem?

    Additional Information:
    I purchased a BYCNC kit back in 2009 with an approximate cutting area of 2' X 4'. I later changed out the Z-Axis Motor and controller for a larger one and have two X-axis motors and controllers. In 2010 I rebuilt the machine out of birch plywood instead of the particle board that the kit supplied. I sent Patrick pictures to him. The machine never gave me a problem till now.

    Additional Information:
    Thanks for the update. This is Patrick by the way. I answer pretty much all of the Customer Service questions. That machine has given quite a good history.

    Additional Information:
    I love the machine and made a number of samples of my work for my e-commerce site, but I can't start selling product until I know this problem is solved because I will not be able to fulfill orders. I finally got all the electronics out of its enclosed protected area near the machine so that I test each controller as you recommended. I hope the problem can be rectified. Will let you know.

    Additional Information:
    Thanks.

    Additional Information:
    I tested each stepper motor and driver pair individually and they worked so what might be the next step?

    Additional Information:
    Did each stepper motor driver pair work for the full +15 minutes?

    Additional Information:
    Yes, I had them in operation for over 30 minutes.

    Additional Information:
    Ok, well it’s good that the motors and driver are ok. We are now down to the power supply and the breakout board as possible causes for the stop. I have a feeling it may be the power supply where with all three drivers drawing current and the power supply maybe getting too hot. Is the fan in the power supply working? You can also test to see if there is 36 volts on the power supply voltage output (V+ and V-).

    Regarding the breakout board, if you have an oscilloscope, you can test if the driver pulses are outputting, but I would consider this as a last resort after you determine if there is a problem with the power supply.

    Additional Information:
    I tested the power supply with a voltmeter and each output was registering 39-40 volts. I think the problem may be the g-code. I am using V-Carve pro to do design and output to Mach 3 Mill g-code. When I studied the g-code lines I noticed that further into the program the z-axis g-code stopped zeroing out to move to the next part of the carving. In other words both the x and y keep moving and the z just stopped working because there was g-code missing. I think something is missing when the design was converted to g-code. I noticed that when I ran a simpler project it worked without problems so I need to investigate this further.

    Additional Information:
    New Update, Its not the g-code. I started to run the long program and everything was working fine until about 45 minutes into it, all the motors stopped working (but the program was still running) and there was a high pitched hum. When I put my hands on the motors they were all trying to move but it seemed they were all stalled. I turned the power off, gave it a minute and when I turned it back on I was able to move the motors again. Could this be a power supply problem?

    Additional Information:
    It does sound more and more like a power supply problem. Did you test the power supply after the motors stopped?

    Additional Information:
    No, I did not. What should I be looking for.

    Additional Information:
    It’s good that you know the voltage during normal operation, so you have a base understood. If the power supply is the problem, the voltage will be reduced or non existent when measured after the problem.

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    Also, check to see if the fan is running on the power supply when the motors stop. That may (not absolutely) be an indication.

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    I'll run another test, check the voltage and fan when the problem occurs and let you know. Thanks for hanging in there with me as we try to resolve the problem.

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    It’s my pleasure. This service is rarely used and is faster then email. Odd nobody uses it. Any recommendations you can give would be great. No problem using this FAQ to pose ideas as this resolution will be cleaned up later.

    Additional Information:
    It might be that people do not realize you can communicate through the sight like this because they are so used to e-mail and texting. You may want to explain this feature in the customer service section.

    I ran the program this morning and it did not take long before the motors stopped. While operating the voltages for all three motors was 46 volts, when the motors stalled (and again there was a high pitch hum) the voltage went up to 60 volts and the fan on the power supply was operating.

    Additional Information:
    So, the driver work individually, but not all together. There is a high pitch sound when the motors fail. You have noted 60 volts from the power supply and the supply fan remains on. This is a difficult issue to resolve, but it seems to me that your power supply may be bad. The 60v measurement tells me that the current dropped and ohms law tells us that is current drops, volts will rise if the resistance stays the same.

    Additional Information:
    As one last test I am going to test each driver again and let them go through the entire program because it seems that the failure can occur at the beginning or towards the end of the program. When I originally tested ach driver I let them run for about a half an hour and the program takes over an hour to run completely. I just want to make sure that it is not the drivers. I will report back when I finished but as you noted it may be the power supply but I want to make sure.

    Additional Information:
    That’s a great idea.

    Additional Information:
    I just ran the x-axis through the whole program and there was no problem especially since I have two NEMA 23 motors moving that axis. Before I check the Y and Z could having a NEMA 34 on the Z axis with appropriate controller be a problem. I used the larger motor on the z axis because the router I am using is a large 1 1/2 hp. I've run this program in the past with this set-up and have not had a problem.

    Additional Information:
    Having a, say 3.0 amp driver, driving a stepper motor that typically requires a 6 amp driver would not seem to be an issue since the driver is limiting the current draw, but the driver may not be able to handle larger coil and back EMF with the protection on the 3.0 amp driver. With that said, I don’t believe that is the issue in this case.

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    I don't either because I was able to run this and other complicated programs with this set-up in the past. I will let you know on the y and z axis.

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    Thanks

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    I ran the Y axis and z axis separately through the entire program and there was no stopping or problem. I guess the culprit is the power supply and I'll order a new one and hope that resolves the problem.

    Additional Information:
    Yes, that is the most probable cause. Please keep me informed. Thanks!

    Additional Information:
    Received and installed the new power supply. I ran the program with the router on and it worked flawlessly. The program runs for an hour and a half and I did not have a single problem. I guess it was the power supply but I was glad to go through all the diagnostics we discussed before replacing it. I hope this power supply lasts a lot longer than the last one. Thanks much for hanging in there with me and coming up with the solution.

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    It’s my absolute pleasure and I am so happy to hear that the power supply replacement solved the problem.

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    Y axis stop working X & Z work fine Y axis has two motors have check wiring & connections new breakout board still the same port & Pin set OK dont no were to go next David

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    Additional Information:
    my cnc plasma cutter will run out the program when cutting. what is the cause?

    Additional Information:
    The cnc plasma question shod be a separate question. Can you pise that question by clicking the customer service live menu button at the top? Thanks.

    Click the link to add information to this solution:
    WHAT CAUSES ONE OF MY TWO AXIS MOTORS TO STOP WHILE THE MACH3 PROGRAM IS STILL RUNNING

  • I have the heavy duty red leaf system. I am having an issue tuning the motors. It movesto the exact location in the negative direction, but i am gaining .375 inch on the possitive direction. I have 2 motors running the x axis.

    What machine do you have the redLeaf system connected to? what mechanical system is used on the machine? It sounds like there may be some slippage in the mechanical system of the machine.

    Click the link to add information to this solution:
    I have the heavy duty red leaf system. I am having an issue tuning the motors. It movesto the exact location in the negative direction, but i am gaining .375 inch on the possitive direction. I have 2 motors running the x axis.

  • My question about motor tuning for the blacktoe in Mach 3 was for the aceleration and velocity settings what are the recomended settings

    In the customer service live, just enter "motor tuning" and it will give you a list of all the recommended or default settings for our machines. However the acceleration and velocity for the greenBull(other machines) will be an actual determination on your trials. You will want the highest possible acceleration and velocity without the motors stalling, so you can do increments of ten to be on the safe side, if it is too slow try increments of 25.

    The steps per inch is dependent on the microstepping:
    Steps/Inch for the x and y
    Steps = 200 motor steps per revolution x 16 microsteps = 3200 steps
    Inches = sprocket number of teeth x pitch of the sprocket = 14 x .25" = 3.5 inches
    steps/inch = 3200 / 3.5 = 914.28
    This is really a starting point. You will then need to use the mach3 calibration function to get the perfect steps/inch value. Use as long a measurement as possible when calibrating.

    Velocity:
    Start with a value of 1000 ipm. Increase this value with a relatively low acceleration at about 10. You will notice at a particular velocity that it will stall. This is your stall velocity. I would take the stall velocity and reduce it by about 30% to 50% which should give you a good final safe velocity.

    Acceleration:
    Once the velocity is found, raise the acceleration until it start to stall at a low velocity. Reduce the acceleration by about the same percentage to stick with a safe acceleration.

    The acceleration is mostly dependent on torque (current) and the top speed is dependent on the amount of voltage.

    Give some tests with all of the axes running at the same time. If you notice and stalling, reduce velocities and acceleration depending on when the stall happens (top end, or acceleration curve).


    X-axis
    “CW8060 (6.0A) Driver”
    Set to 5.43A, 1/16 Microstep
    Dipswitches: 01100110 (“0”=down, “1”=up)
    Mach3 Motor Tuning: 914.29 steps/in
    Y-axis
    “CW8060 (6.0A) Driver”
    Set to 5.43A, 1/16 Microstep
    Dipswitches: 01100110
    Mach3 Motor Tuning: 914.29 steps/in
    Z-axis
    “CW8060 (6.0A) Driver”
    Set to 5.43A, 1/4 Microstep
    Dipswitches: 01100100
    Mach3 Motor Tuning: 1600 steps/in

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    4th axis


    Additional Information:

    Click the link to add information to this solution:
    My question about motor tuning for the blacktoe in Mach 3 was for the aceleration and velocity settings what are the recomended settings

  • I HAVE ONE OF YOUR SMALLER STEPPER MOTORS RUNNING MY X AXIS BRIDGE CRANE AND IF IT IS MOVED TO FAST THE MOTOR SOUNDS LIKE SKIPPING STEPS WILL 651OZ REQUIRE A DIFFERENT POWER SUPPLY CONTROLER?

    Yes, the 651 oz/in motor requires a driver that is compatible to the motors (the motor will draw 6 amps max and the driver paired with this motor will be able to allow for a 6 amp draw). I would also recommend a 36 volt power supply for better high velocity performance.

    Click the link to add information to this solution:
    I HAVE ONE OF YOUR SMALLER STEPPER MOTORS RUNNING MY X AXIS BRIDGE CRANE AND IF IT IS MOVED TO FAST THE MOTOR SOUNDS LIKE SKIPPING STEPS WILL 651OZ REQUIRE A DIFFERENT POWER SUPPLY CONTROLER?

  • I have a home built CNC running Mach 3. I have power to all the motors and the breakout board but no movement when running g-code. I cannot even manually move the motors with the arrow keys or page up and down. It also has an integrated 120v receptacle showing an open ground. I don't know if all this is related.

    The fact that you cannot move the motors with the keyboard serves as a clue to a couple possibilities.

    - The software may not be communicating with parallel port. (One possibility may be that your step pins are not low active, or vice versa depending on your drivers).
    - You may not be in the correct tab of Mach3. Make sure you are in the Program Run tab.
    - The jog on/off button on the program run screen may not be lit (invoked).

    This address below shows the complete troubleshooting for this type of situation. It will show how to test each pin at the parallel port at the back of the computer and everything else associated with correctly wiring the electronics.

    https://buildyourcnc.com/CNCElectronicsandWiring.aspx




    Additional Information:
    6 axis robot with Mach3 Card 6 Axis Motion Controller

    Click the link to add information to this solution:
    I have a home built CNC running Mach 3. I have power to all the motors and the breakout board but no movement when running g-code. I cannot even manually move the motors with the arrow keys or page up and down. It also has an integrated 120v receptacle showing an open ground. I don't know if all this is related.

  • I have your Nema 24 electronics kit and am having problems with the Z axis dropping over time. I am using a PC 8902 motor. Any ideas on what the problem is? What should be the motor tuning values in Mach3? Thanks

    Make sure all your bolts/screws are tighten correctly and if using a lead screw make sure your anti-backlash nut is not offset. Now a default setting will be 10101100 for your driver dip switch settings and in motor tuning (mach3) 1600 steps per, 400.02 velocity, 4 in acceleration. now the acceleration and velocity can be adjusted to move your machine faster, but if set to high they could stall. Make sure you have the correct wiring from your motor to your driver (https://www.buildyourcnc.com/Documents/PN.SM60HT86-2008BF-U%20(inhouse%20PN.60BYGH303-13)%20(1).pdf).

    Click the link to add information to this solution:
    I have your Nema 24 electronics kit and am having problems with the Z axis dropping over time. I am using a PC 8902 motor. Any ideas on what the problem is? What should be the motor tuning values in Mach3? Thanks

  • I have your nema 24 motors using the 36v power supply. Should I use the Bipolar series for the wiring the motors since I am using the 36 volt ad not a 24v power supply?

    When connecting our power supply, no matter if it is 24 or 36 volts with our drivers/motors, you should always use bipolar parallel. This will allow you to have the best torque at higher speeds.

    Click the link to add information to this solution:
    I have your nema 24 motors using the 36v power supply. Should I use the Bipolar series for the wiring the motors since I am using the 36 volt ad not a 24v power supply?

  • Hello to all the team. I wonder if the MACH 4 software is multiling or not ... Thank you for your reply, best regards. André.

    Currently on our first version of MACH 4 that we have received, it was only included with English and German. We believe in the future updated versions of MACH 4 will have plugins, add-ons, or additional files to add additional languages.
    But at its current state it only is included with English and German.

    Click the link to add information to this solution:
    Hello to all the team. I wonder if the MACH 4 software is multiling or not ... Thank you for your reply, best regards. André.

  • I am running 2 pokeys 57 devices on mach3, and apparently the e-sops are conflicting. Is ther a way to disable one or get them to work together?

    I am posing this question to the PoLabs folks. I will provide a respons when they get back to me. Thanks for the patience.

    Additional Information:
    Polabs response: The E-stop MUST be connected to the device that is used as the motion device.

    Additional Information:
    Here is more elaboration from PoLabs and a question regarding the need for multiple devices:
    Although the PoKeys plugin for Mach3 supports multiple PoKeys devices, only one device can be a motion controller. Since, PoKeys57CNC is always configured as motion controller by the plugin, there shouldn't be more than 1 PoKeys57CNC used by the plugin at a time.
    May I ask you about the application and why there is a need for multiple PoKeys57CNC devices?

    Click the link to add information to this solution:
    I am running 2 pokeys 57 devices on mach3, and apparently the e-sops are conflicting. Is ther a way to disable one or get them to work together?

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