When an order is complete, and is for local pickup, you will be called by the shipping department to let you know it is ready. At that time you will be given the address.

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I placed my order online and selected local pick up. How will I know when the order can be picked up and what is the address?

Can you see any damage to the beginning of the thread on the shaft of the spindle, or any damage to the thread on the inside of the collet nut?

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There is no damage, I cannot put a tool in without removing the nut and collet when I go to tighten it, it starts to seat the collet and if I cannot hold the tool just right it is off center

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The ER collets should actually snap in to the collet nut, which eliminates that issue

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The ER collets should actually snap in to the collet nut, which eliminates that issue

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The ER collets should actually snap in to the collet nut, which eliminates that issue

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My Question is about the 2.2kw spindle, because the thread start is so small I have a hard time centering the collet before it binds from tighting what have others done to overcome this

Yes, if you have an ordering or shipping issue, please call us during our normal business hours and we will personally look into the issue.

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Hi I have ordered the ARM Microcontroller Beginners Kit (STM32F0) on the 23rd of April but the shipping has still yet to arrive. I did not create an account at the time of purchasing and I am not in the address I provided anymore. May I know how should I go about this problem

Please keep my order in place. I have found that it is a physical part not a plan. So do not cancel the order. Thank you

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Please keep my order in place. I have found that it is a physical part not a plan. So do not cancel the order. Thank you

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I thought I was ordering a part. I did not want any schematic or plans. Can you cancel my order?

These antibacklash nuts are right-handed acme threads with 5 starts.

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[365] I had ordered 3 and they appear to be left handed threads. I did not see a specification when ordering. Is this mentioned somewhere?

At this time we are in the process of developing a UK distributor. Stay tuned for details.

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Hi! I am interested in the blacktooth Kit. I live in UK. Is there any possibility of decrease the price of the shipment or do you know maybe an UK based kit provider? Thanks.

You can always come to our offices in Katy TX. If that is not an option, we can do cut in our shop and record video for you. Specify what you would like to cut and we can consider doing this for you.

Thanks. I've reviewed the gallery and think my question comes down to this- Can I do hardwood carving like Mike M.'s guitar display cases and cut 3/4 inch baltic birch plywood with the same machine?

Absolutely, the cutting and machining is more a function of how the machining operations are created and specified. Baltic birch is not a tough material and you will be able to cut very aggressively with any of our machine kits.

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Where is the best place to see projects made with BuildYourCNC CNCs? I would like to get an idea of carving capabilities and cutting Baltic Birch plywood. Thanks.

If your bearing does not turn anymore, it is possible to repair the frozen bearing.

You can carefully remove the shield on one side of the bearing. Use a very thin blade to remove the shield.

Once the shield is removed, use WD-40 or kerosene to wash out and clean any debris that exists within the bearing. WD-40 is a cleaner, not a lubrication agent.

You will then need to re-lubricate the bearing. Packing grease into the bearing will provide good protection not allowing too much metal on metal friction. There will be a layer of grease separating the ball bearings from the inner and outer races.

If you have a production environment, you may want to purchase extra bearings so that you will not have any down time.

If you have a rubber shield, just pry it out using any sharp object, like a utility knife. If your bearing has a metal shield, there may be a retaining ring along the outer race keeping the shield in place. Simply remove the retaining ring and the metal shield will fall out easily. If the metal shield does not have a retaining ring, that shield will not be able to be removed and a new bearing will need to be purchased to replace the frozen bearing.

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You built the first 36 inch Blue Chick for me. One of the V-Groove bearings on the X-axis froze. Is there a method of repairing this? Or do I order another and a spare. If so, what is the procedure to repair or order?

Not a problem. We will make sure to adjust your order.

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Hi. i have a mistake in my order this morning and wish to order 3-#25 (3(/8 id) sprokets and NOT #35S

Rnrmotion.dll is a dynamic link library that is very similar in function to an executable program, or app. Since a dll is executable, malicious code can be embedded in that type of file, so windows will automatically flag all files of this type. You just need to make sure you are downloading from a trusted source. The emotion.dll file on our site is clean, but still, run windows defender against it to make sure.

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why do I get the message "RnRMotion.dill was blocked because this type of file can harm your device"?

Call again. Most likely, one of my employees were on the line with another customer at the time you called.

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I am interested in order the redleaf system you talked about for my machine, tried calling and mail box is full, no answer. How do I contact you?

To setup mach3 for the parallel breakout board, view the last three videos on this page:
https://buildyourcnc.com/CNCElectronicsandWiring.aspx#prettyPhoto

The parallel breakout board contains a usb connector, but is only used for power. The USB interface board (sold here: https://buildyourcnc.com/item/electronicsAndMotors-electronic-component-USB-Controller-Breakout) does not use Mach3, rather it uses the planet-cnc software.

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bluechic v4.2 - mach3 setup video does not play on the metacafe site... since I'm new to this I am lost on how to configure mach3 to the usb breakout board. Please advise, thanks!

You can find the required components for our scratch build CNC here(https://buildyourcnc.com/cnckitintro.aspx).

Lead Screw needed will be:
X-axis: 52 Inches
Y-axis: 32 Inches
Z-axis: 14 Inches

These will be the bearings that are specified that will be needed:
Bearings 1/2" Inside Diameter - 6
Bearings 5/16" Inside Diameter - 24

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Hi, I need the lead screws and bearings for the 4' x-axis, the 2'(?) y-axis and the 1'(?) z-axis as specified in the book 'Build your own cnc'. I am not sure which to order on your website. Thanks

Are you able to install a newer version of Mach3? If you are worried that your configuration will be lost, you can save the configuration by copying all of the XML files from the Mach folder. The XML files contain all of the settings that you applied in Mach3. Just in case the XML files are not compatible with the new version, make sure not to erase the current Mach3 that you have on the machine.

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[575] Hi, I have an old version of MACH3 V1.84 - Can someone tell me where to place the USB motion drive as there is no plugin folder in this version.

You can call us, send an email, or pose the specific question on this customer service live that pertains to the issue that you are having.

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Im having software setup problems with my backtooth (mach3) and i seem not to find a solution in the forum. what can i do?

Hi. The HIWIN spec rail will fit standard M5 screws. If you are using non standard screws with wide heads, or pan heads that are a bit larger than a standard round heads, then it may not fit. Make sure to source screws that have standard round heads, or socket heads for fastening the 20mm HIWIN spec rails.

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I purchased some of your 20mm Hiwin Linear Rails. M5 bolts do not fit flush. The head stands out. Is the spec sheet out of date? What bolts will fit this rail AND T Nuts compatible with 8020's 15 series extrusions? Thanks.

Use a clamping collar (if you are using an ACME lead screw) or a couple of 1/2 nuts (if using an allthread) against the bearing to keep the bearing in place and make sure there is no axial play.

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How do I secure the non-motor end of the lead screw for my 'Book' machine build? Does it just sit inside the bearing or do i use a nut to lock it in place? I did not see any instructions for this in the book.

You can see the component list on the hardware and plans machine (scratch build machine) since it is the same machine in the book:

https://www.buildyourcnc.com/Item/cnc-machine-scratchbuild

Additional Information:

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Sorry but did not get copy of address for downloading MDF Plans and Cut List PDF fileHow do I download the MDF Plans and cut List PDF file please

If you purchased a machine that was used and you don't know which mode it is, you can browse our models here:
https://www.buildyourcnc.com/Item/milling

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I bought an used machine that need work how can I find the model. The owner said, he used this site for parts and manual.