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Question #: 14293

Question: ''email field missing'' message, when i filled all infos on order form. Alain Courteau

Current Solution

Hi Alain, interesting. I will take a look.

Additional Information:
Are you trying to check out as a guest?

Respond:

Other Possible Solutions to this Question

  • I placed my order online and selected local pick up. How will I know when the order can be picked up and what is the address?

    When an order is complete, and is for local pickup, you will be called by the shipping department to let you know it is ready. At that time you will be given the address.

    Click the link to add information to this solution:
    I placed my order online and selected local pick up. How will I know when the order can be picked up and what is the address?

  • Which 3 axis combo pack should I order to replace my millstar3 motors on my full size knee mill

    Measure the frame of the motors and the length of the motor. This should give a good idea on the type of motor and the torque. If you know the torque, please provide this information as well.

    Additional Information:



    Additional Information:



    Additional Information:

    Click the link to add information to this solution:
    Which 3 axis combo pack should I order to replace my millstar3 motors on my full size knee mill

  • Can I just purchase a laser head to replace my router when all I choose to do is print or copy a photo

    Sure. You will need the proper mount for the laser tube and a mount for the power supply in relatively close proximity to the laser tube. If you have one of our greenBull CNC machines, you can use the laser/spindle head that we offer.

    Click the link to add information to this solution:
    Can I just purchase a laser head to replace my router when all I choose to do is print or copy a photo

  • When Blacktooth is powered on the motors get power but will not turn. What should I do?

    The motors could be wired incorrectly causing them to lock up. Make sure to check the wiring to make sure the X and Y are connected to the correct terminals.

    Click the link to add information to this solution:
    When Blacktooth is powered on the motors get power but will not turn. What should I do?

  • IS IT OK TO LEAVE THE VACUUM PRESSURE CONTROLLER PLUGGED IN ALL TIME WHEN PUMP SWITCHED OFF?

    I don't see anything in the datasheet for the relay that indicates an overheat condition. While the relay is engaged, the power consumption is 400 mW and I don't believe this is enough to raise the temperature faster than the heat dissipation from the metal on the leads through convection or radiation outside of the rated temperature working ranges providing that you maintain an ambient temperature range within -40°C to 85°C (with no icing or condensation).

    http://www.omron.com/ecb/products/pdf/en-g2rl.pdf

    Click the link to add information to this solution:
    IS IT OK TO LEAVE THE VACUUM PRESSURE CONTROLLER PLUGGED IN ALL TIME WHEN PUMP SWITCHED OFF?

  • I want to know when the second video on vfd (YL-600 2.2KW 220V) parameter will be available?

    We will be starting that video shortly. We want to make sure we convey the information clearly. The parameters on the VFD are extremely extensive and is difficult to explain the parameters that will make sense to the average customer. We pride ourselves on making videos that send a clear message to customers and viewers that have never seen this technology before. Making an educational video of this topic is difficult.

    Click the link to add information to this solution:
    I want to know when the second video on vfd (YL-600 2.2KW 220V) parameter will be available?

  • Status update on my order? It was placed two weeks ago, and it is still classified as Processing???

    My aologies for any delays that may be happening with your shipment. Please contact us at customerservice@buildyourcnc.com so we can get your information and provide you with an update immediately.

    Additional Information:
    Yes that my phone it done been three weeks now

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Click the link to add information to this solution:
    Status update on my order? It was placed two weeks ago, and it is still classified as Processing???

  • DOES THE RADIATION ONLY EXIST WHEN I'M ACTUALLY MAKING A CALL, OR JUST ANY TIME PHONE ON?

    Whenever they are turned on, cell phones communicate at infrequent intervals with a nearby base station even when they are not being used for a call. This is necessary to tell the system where the user is in case a call should come in. Thus, even while they are inactive, the phones are a source of (very low) radiofrequency energy exposure to the user. Hands-free kits reduce exposure to a user by removing the phone from the vicinity of the head. There is no identifiable health benefit in using the kits, but there is no detriment either, and using them may increase a user's peace of mind. Contrary to a widely publicized report by a British magazine last year, the kits are effective in reducing exposure. (This is not necessarily true of other devices that can be bought to be used with phones.) In your case, the cell phone and hands-free kit are clearly an important link to the outside world and I would not hesitate in using them. There may be comfort issues with having the earpiece in place for a long time, but radiofrequency radiation exposure should not be a concern at all. The hands-free kits will reduce exposure below that which you would receive if the phone were kept close to your head. Kenneth R. Foster Professor, Department of Bioengineering

    Click the link to add information to this solution:
    DOES THE RADIATION ONLY EXIST WHEN I'M ACTUALLY MAKING A CALL, OR JUST ANY TIME PHONE ON?

  • When you are talking about relatys, that is all Greek to me. Will a breakout board do what I need to hook up to my drivers?

    Connecting drivers from a controller to the driver does not require relays. A controller typically has pins or terminals for Step and Direction. These terminals connect to the driver's Pulse and Direction terminals. For instance for the X axis: if you are connecting from the Mach3 USB controller, you would connect the XD (X axis Direction) terminal to the Driver's DIR+ terminal, and the XP (X axis Pulse) to theDriver's PUL+ terminal, and the GND from the controller to the PUL- and DIR- terminals.

    I have thorough step by step instruction for two controllers:
    https://buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board
    https://buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach4-mach3-USB-ethernet-Board

    Click the link to add information to this solution:
    When you are talking about relatys, that is all Greek to me. Will a breakout board do what I need to hook up to my drivers?

  • I would like to order a laser cutter from Greece. Is it possible to send the kit?

    You can determine if the country is serviceable by:
    - selecting the items you want to purchase on the website
    - go to the cart (shopping cart top left of any webpage)
    - log in, or register
    - Enter the address and click on calculate shipping.

    The webpage will return the direct rates and whether your area is serviced or not. Feel free to enter any address as long as you are able to receive the package from that address.

    Click the link to add information to this solution:
    I would like to order a laser cutter from Greece. Is it possible to send the kit?

  • if I order the aluminum rail seperately does it come pre-drilled with the the mounting holes?

    We can drill the holes for you. Just give us the desired measurement from hole to hole (on center). The drill size is 5/16" and the hole will be centered between the inside curve of the aluminum and the start of the curve at the edge.

    Click the link to add information to this solution:
    if I order the aluminum rail seperately does it come pre-drilled with the the mounting holes?

  • I need a copy of an invoice. Can you tell me how to find a printable version of a recent order?

    Invoices are generally attached to order confirmation emails. If you did not receive an order confirmation with an invoice attached, please contact us by phone 281-815-7701 or email customerservice@buildyourcnc.com and we will provide a copy of the invoice for you.

    Click the link to add information to this solution:
    I need a copy of an invoice. Can you tell me how to find a printable version of a recent order?

  • Can I get a receipt of my online order? I ordered it without having An account.

    Give us a call and we will email you a receipt immediately.

    Click the link to add information to this solution:
    Can I get a receipt of my online order? I ordered it without having An account.

  • I thought I was ordering a part. I did not want any schematic or plans. Can you cancel my order?

    Please keep my order in place. I have found that it is a physical part not a plan. So do not cancel the order. Thank you

    Additional Information:
    Please keep my order in place. I have found that it is a physical part not a plan. So do not cancel the order. Thank you

    Click the link to add information to this solution:
    I thought I was ordering a part. I did not want any schematic or plans. Can you cancel my order?

  • I just submitted an order but would like to add an item to it before it ships

    In regards to adding more items to a previous purchase, please email or call: customerservice@buildyourcnc.com/281-815-7701, so we can stop the previous shipment and add the items you wish to add to the previous order.

    Also depending on size and weight of the new item, a additional coverage price for shipping might be required.

    Click the link to add information to this solution:
    I just submitted an order but would like to add an item to it before it ships

  • did you receive my order yesterday, I have not received an email and I am concerned. Norman Guerin

    Let me check

    Additional Information:
    Yes, the order is in our system for the Mach3 license and the Mach3 USB.

    Additional Information:
    I just logged in using your username and I am able to see your order details in the "[ My Account ]" link at the top of the webpage.

    Click the link to add information to this solution:
    did you receive my order yesterday, I have not received an email and I am concerned. Norman Guerin

  • Is there any way i can order replacement wooden parts for a cnc machine

    Yes, you can order replacement wooden parts, but since we don't have them as products on the website, you will need to call us directly using the number at the top right corner of the website by hovering over "need help?"

    Click the link to add information to this solution:
    Is there any way i can order replacement wooden parts for a cnc machine

  • When begin the development of the most voted project? I am eager to see the fifth axis

    The 5th Axis is a pretty challenging design, but not impossible. I will post information on my progress from time to time. Please check back to the R&D section periodically.

    Click the link to add information to this solution:
    When begin the development of the most voted project? I am eager to see the fifth axis

  • Can you send me a receipt of recent order with ID: wqlzazyywn to wqlzazyywn@gmail.com?

    Invoices are generally attached to order confirmation emails. If you did not receive an order confirmation with an invoice attached, please contact us by phone 281-815-7701 or email customerservice@buildyourcnc.com and we will provide a copy of the invoice for you.

    Click the link to add information to this solution:
    Can you send me a receipt of recent order with ID: wqlzazyywn to wqlzazyywn@gmail.com?

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