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Question #: 13905

Question: LaserCAD AWC608 USB Communicating Unsuccessful.

Current Solution

If you are getting the "Communicating Unsuccessful!" error when you are trying to communicate between LaserCAD and the AWC608 Laser Cutter and Engraver controller (after you have already tried installing the USB driver from the LaserCAD setup procedure), these are the steps you will need for a successful communication:

- Open the Device Manager window (right click on the start menu and select Device Manager)
- When you plug the USB cable from the AWC608 Laser Cutter Controller (USB Type B connector) to the computer, you should see a new item in the Device Manager, possibly under "Ports (COM & LPT)", or under "Other Devices". It may show as an item under "Other Devices", possibly FT245R and has an "!" in a yellow triangle.
- Download the latest FTDI drivers from: http://www.ftdichip.com/Drivers/D2XX.htm
- Unzip the files to a folder that can be easily browsed.
- Right click on the item that appeared in the Device Manager when the cable was plugged in between the Laser Cutter AWC608 controller and the computer.
- Click on update driver
- Select the procedure to manually install the driver and browse to the folder containing the FTDI driver and follow the step in the driver installation wizard.
- The item should now be located under the "Ports (COM & LPT)" and should be named "USB Serial Device (COM#)". The # will be the number you will use in the LaserCAD software.
- In the LaserCAD software, click the "Select Mode" at the far top right of the Laser CAD user interface.
- Make sure USB mode is selected.
- If the Machine name with the correct COM number is listed, select it and exit the dialog window. Otherwise, click on "Add" and fill in the details with the new COM number.

Additional Information:


Additional Information:
Communicating unsuccessful

Additional Information:
Communicating unsuccessful

Respond:

Other Possible Solutions to this Question

  • Communicating unsuccessful AWC608 LaserCAD

    If you are getting the "Communicating Unsuccessful!" error when you are trying to communicate between LaserCAD and the AWC608 Laser Cutter and Engraver controller (after you have already tried installing the USB driver from the LaserCAD setup procedure), these are the steps you will need for a successful communication:

    - Open the Device Manager window (right click on the start menu and select Device Manager)
    - When you plug the USB cable from the AWC608 Laser Cutter Controller (USB Type B connector) to the computer, you should see a new item in the Device Manager, possibly under "Ports (COM & LPT)", or under "Other Devices". It may show as an item under "Other Devices", possibly FT245R and has an "!" in a yellow triangle.
    - Download the latest FTDI drivers from: http://www.ftdichip.com/Drivers/D2XX.htm
    - Unzip the files to a folder that can be easily browsed.
    - Right click on the item that appeared in the Device Manager when the cable was plugged in between the Laser Cutter AWC608 controller and the computer.
    - Click on update driver
    - Select the procedure to manually install the driver and browse to the folder containing the FTDI driver and follow the step in the driver installation wizard.
    - The item should now be located under the "Ports (COM & LPT)" and should be named "USB Serial Device (COM#)". The # will be the number you will use in the LaserCAD software.
    - In the LaserCAD software, click the "Select Mode" at the far top right of the Laser CAD user interface.
    - Make sure USB mode is selected.
    - If the Machine name with the correct COM number is listed, select it and exit the dialog window. Otherwise, click on "Add" and fill in the details with the new COM number.

    Additional Information:


    Additional Information:
    Communicating unsuccessful

    Additional Information:
    Communicating unsuccessful

    Click the link to add information to this solution:
    Communicating unsuccessful AWC608 LaserCAD

  • My computer does not communicate with AWC608 and LaserCAD

    If you are getting the "Communicating Unsuccessful!" error when you are trying to communicate between LaserCAD and the AWC608 Laser Cutter and Engraver controller (after you have already tried installing the USB driver from the LaserCAD setup procedure), these are the steps you will need for a successful communication:

    - Open the Device Manager window (right click on the start menu and select Device Manager)
    - When you plug the USB cable from the AWC608 Laser Cutter Controller (USB Type B connector) to the computer, you should see a new item in the Device Manager, possibly under "Ports (COM & LPT)", or under "Other Devices". It may show as an item under "Other Devices", possibly FT245R and has an "!" in a yellow triangle.
    - Download the latest FTDI drivers from: http://www.ftdichip.com/Drivers/D2XX.htm
    - Unzip the files to a folder that can be easily browsed.
    - Right click on the item that appeared in the Device Manager when the cable was plugged in between the Laser Cutter AWC608 controller and the computer.
    - Click on update driver
    - Select the procedure to manually install the driver and browse to the folder containing the FTDI driver and follow the step in the driver installation wizard.
    - The item should now be located under the "Ports (COM & LPT)" and should be named "USB Serial Device (COM#)". The # will be the number you will use in the LaserCAD software.
    - In the LaserCAD software, click the "Select Mode" at the far top right of the Laser CAD user interface.
    - Make sure USB mode is selected.
    - If the Machine name with the correct COM number is listed, select it and exit the dialog window. Otherwise, click on "Add" and fill in the details with the new COM number.

    Additional Information:


    Additional Information:
    Communicating unsuccessful

    Additional Information:
    Communicating unsuccessful

    Click the link to add information to this solution:
    My computer does not communicate with AWC608 and LaserCAD

  • I get a "communicating unsuccessful" when using LaserCAD and the AWC608 Laser controller

    If you are getting the "Communicating Unsuccessful!" error when you are trying to communicate between LaserCAD and the AWC608 Laser Cutter and Engraver controller (after you have already tried installing the USB driver from the LaserCAD setup procedure), these are the steps you will need for a successful communication:

    - Open the Device Manager window (right click on the start menu and select Device Manager)
    - When you plug the USB cable from the AWC608 Laser Cutter Controller (USB Type B connector) to the computer, you should see a new item in the Device Manager, possibly under "Ports (COM & LPT)", or under "Other Devices". It may show as an item under "Other Devices", possibly FT245R and has an "!" in a yellow triangle.
    - Download the latest FTDI drivers from: http://www.ftdichip.com/Drivers/D2XX.htm
    - Unzip the files to a folder that can be easily browsed.
    - Right click on the item that appeared in the Device Manager when the cable was plugged in between the Laser Cutter AWC608 controller and the computer.
    - Click on update driver
    - Select the procedure to manually install the driver and browse to the folder containing the FTDI driver and follow the step in the driver installation wizard.
    - The item should now be located under the "Ports (COM & LPT)" and should be named "USB Serial Device (COM#)". The # will be the number you will use in the LaserCAD software.
    - In the LaserCAD software, click the "Select Mode" at the far top right of the Laser CAD user interface.
    - Make sure USB mode is selected.
    - If the Machine name with the correct COM number is listed, select it and exit the dialog window. Otherwise, click on "Add" and fill in the details with the new COM number.

    Additional Information:


    Additional Information:
    Communicating unsuccessful

    Additional Information:
    Communicating unsuccessful

    Click the link to add information to this solution:
    I get a "communicating unsuccessful" when using LaserCAD and the AWC608 Laser controller

  • My computer cannot communicate with the AWC608

    If you are getting the "Communicating Unsuccessful!" error when you are trying to communicate between LaserCAD and the AWC608 Laser Cutter and Engraver controller (after you have already tried installing the USB driver from the LaserCAD setup procedure), these are the steps you will need for a successful communication:

    - Open the Device Manager window (right click on the start menu and select Device Manager)
    - When you plug the USB cable from the AWC608 Laser Cutter Controller (USB Type B connector) to the computer, you should see a new item in the Device Manager, possibly under "Ports (COM & LPT)", or under "Other Devices". It may show as an item under "Other Devices", possibly FT245R and has an "!" in a yellow triangle.
    - Download the latest FTDI drivers from: http://www.ftdichip.com/Drivers/D2XX.htm
    - Unzip the files to a folder that can be easily browsed.
    - Right click on the item that appeared in the Device Manager when the cable was plugged in between the Laser Cutter AWC608 controller and the computer.
    - Click on update driver
    - Select the procedure to manually install the driver and browse to the folder containing the FTDI driver and follow the step in the driver installation wizard.
    - The item should now be located under the "Ports (COM & LPT)" and should be named "USB Serial Device (COM#)". The # will be the number you will use in the LaserCAD software.
    - In the LaserCAD software, click the "Select Mode" at the far top right of the Laser CAD user interface.
    - Make sure USB mode is selected.
    - If the Machine name with the correct COM number is listed, select it and exit the dialog window. Otherwise, click on "Add" and fill in the details with the new COM number.

    Additional Information:


    Additional Information:
    Communicating unsuccessful

    Additional Information:
    Communicating unsuccessful

    Click the link to add information to this solution:
    My computer cannot communicate with the AWC608

  • My computer does not communicate with AWC608

    If you are getting the "Communicating Unsuccessful!" error when you are trying to communicate between LaserCAD and the AWC608 Laser Cutter and Engraver controller (after you have already tried installing the USB driver from the LaserCAD setup procedure), these are the steps you will need for a successful communication:

    - Open the Device Manager window (right click on the start menu and select Device Manager)
    - When you plug the USB cable from the AWC608 Laser Cutter Controller (USB Type B connector) to the computer, you should see a new item in the Device Manager, possibly under "Ports (COM & LPT)", or under "Other Devices". It may show as an item under "Other Devices", possibly FT245R and has an "!" in a yellow triangle.
    - Download the latest FTDI drivers from: http://www.ftdichip.com/Drivers/D2XX.htm
    - Unzip the files to a folder that can be easily browsed.
    - Right click on the item that appeared in the Device Manager when the cable was plugged in between the Laser Cutter AWC608 controller and the computer.
    - Click on update driver
    - Select the procedure to manually install the driver and browse to the folder containing the FTDI driver and follow the step in the driver installation wizard.
    - The item should now be located under the "Ports (COM & LPT)" and should be named "USB Serial Device (COM#)". The # will be the number you will use in the LaserCAD software.
    - In the LaserCAD software, click the "Select Mode" at the far top right of the Laser CAD user interface.
    - Make sure USB mode is selected.
    - If the Machine name with the correct COM number is listed, select it and exit the dialog window. Otherwise, click on "Add" and fill in the details with the new COM number.

    Additional Information:


    Additional Information:
    Communicating unsuccessful

    Additional Information:
    Communicating unsuccessful

    Click the link to add information to this solution:
    My computer does not communicate with AWC608

  • Can I add a relay to the Mach3 USB controller?

    Yes, you can add a relay to the Mach3 USB controller. The relay must be a 24V relay on it's input side and be able to be set to active low. I demonstrate this in a video on the following page:
    https://buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board

    The video is titled: Mach3 USB Controller Outputs

    Click the link to add information to this solution:
    Can I add a relay to the Mach3 USB controller?

  • Can the USB CNC Controller be used with LinuxCNC?

    The USB Interface can only be used with the Planet-CNC software which runs under the windows operating system.

    Click the link to add information to this solution:
    Can the USB CNC Controller be used with LinuxCNC?

  • Any timing on the USB Controller board for Mach-4

    The board has been developed and we are currently waiting to receive developer info from the makers of Mach4 so we can proceed with testing compatibility. There is no definite time frame but we are hopeful it will be released within the next couple months.

    Click the link to add information to this solution:
    Any timing on the USB Controller board for Mach-4

  • WILL THE USB BREAKOUT BOARD WORK WITH MACH3?

    Sure, the USB interface has a place for 4 axes of limit switches.

    Each axis can have two limit switches: one for the ++ (positive) end and one for the -- (negative) end. The positive end would be the limit switch at the end of the machine that, say the machine has a 4'x8' area, reaches a bit after the 8 foot mark. The negative end would be the limit switch behind the 0 foot location behind the origin. If the origin is in the middle, the negative would be at a little more than the -4 foot end and the positive would be at a bit more than the +4 foot end. Note that you can have more than one switch on each pin where the NC is connected in serial fashion and the NO is connected in parallel fashion (this can be seen on the diagram in the multiple limits switch section). The software configurations for the limits switches are under File -> Settings -> Limit.

    A typical limit switch has three connections on it. These connections consist of COM (common), NC (normally closed) and NO (normally open). The COM would generally go to GND and the NC or the NO would go to the pin. If the NC is used, then the the switch is constantly connected until the switch is pushed (engaged) then the connection from the pin to gnd is broken (open). Use the settings in software to set whether in NC or NO configuration.

    Let me know if this information was helpful (or not) by adding information to this question. Thanks.

    User response:
    Thank you very much for this helpful information. I'm still a little fuzzy on how the 6 limit switches physically connect to each other and to the USB breakout board. You've stated one switch (home) goes to positive and another switch (limit) goes to negative. Are all the GND prongs from all 6 switches connected to each other and going to GND on the breakout board, or no? And the NC prongs, how exactly are they connected to each other? And to the board? There has to be a diagram somewhere shows this visually, no? I don't know how to wire the switches in series or in parallel. I have already physically installed all the switches on the machine and ran the wires to where the board is. Now I just need to know where to plug these wires into the board. Also, taking into consideration that I'm using the Planet CNC software, the only settings I have pertaining to limit switches is "Enable/Disable" for each axis, and the actual limit for each axis. Nothing about NC or NO. Is that only in Mach3?
    Thank you.

    buildyourcnc response:
    On the USB interface, the COM on the switch connects to GND and the NC or NO connects to the input pin (i.e. x++, y--, etc.)

    Limit switch configuration is rather difficult to understand, especially with series and parallel. You can think of series as a single wire going from GND to the axis letter input terminal (i.e. X++ or X--). If the wire is broken, then the circuit is open (or the switch is engaged in a normally closed scenario). Normally closed is like an actual wire, and when engaged, the switch "opens" (breaks the wire). This is why we recommend in some systems that you can put many switches in series on a single pin. When one of the switches is engaged (breaking the connection) then the entire circuit of switches is broken and the machine stops.

    In a parallel scenario, the state of the circuit is always broken until the one of the switches is engaged and the circuit is then closed or connected. The topology looks like a ladder. All the switches connect to both sides of the ladder and the switches are like the runs of the ladder (the horizontal bars that the feet are placed while climbing). Imagine all of the switches broken in this scenario (normally open). It would be like the ladder could be split in two, but if one of the ladder runs (switches) is closed by engaging it, then that run would connect both sides of the ladder and the two sides of the ladder would have a connection.

    There is a diagram on the USB page of the various limit switch configurations. If you need more information (visual and/or otherwise), please let us know and we will immediately add that information to benefit everyone.

    Click the link to add information to this solution:
    WILL THE USB BREAKOUT BOARD WORK WITH MACH3?

  • USB Interface datasheet?? Keyboard jog pins are ??

    Here you will find the datasheet for the USB Breakout Board, (https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-USB-Controller-Breakout#prettyPhoto/2/).

    Now instructions will be on the bottom left corner for the setup required for keyboard jog.

    Click the link to add information to this solution:
    USB Interface datasheet?? Keyboard jog pins are ??

  • Will the USB breakout board work with Mach3?

    Our newer USB board will work with Mach3 and can be found here at this URL:

    https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board

    Additional Information:
    Mach3 breakout board including software

    Click the link to add information to this solution:
    Will the USB breakout board work with Mach3?

  • Can I use Mach3 or 4 with your USB controller PCA?

    The USB controller board is currently only compatible with Planet-CNC software.

    Click the link to add information to this solution:
    Can I use Mach3 or 4 with your USB controller PCA?

  • Do you sell a USB driven breakout board for Mach4?

    Our USB CNC machine controller board works with Mach3. We haven't tried, or tested the USB board on Mach4.

    Click the link to add information to this solution:
    Do you sell a USB driven breakout board for Mach4?

  • What is the relay coil on the USB motion card for?

    A 24V connection to the USB motion card is only needed if you are using limit switches (inputs), powering the spindle/VFD speed and direction, and for the outputs, for powering other devices (mist, coolant, etc.).

    If you are using a VFD (Variable Frequency Drive, also called Inverter) for a spindle, they typically have a 24V out terminal that can be used with our USB motion card. If you are not using a spindle/VFD (we highly recommend one), then you will need to purchase a 24v power supply to power that side of the board.

    The outputs mentioned above are to connect to external devices and will require a relay (a mechanical switch that is controlled by a digital signal). This mechanical switch can turn on a device like coolant and mist, or even a router, if you are using one. A relay is required to turn on these devices because the devices are typically higher voltage, like mains (110v or 220v). So, a relay can turn on or off a high voltage device with a lower voltage (24v) signal.

    Click the link to add information to this solution:
    What is the relay coil on the USB motion card for?

  • Will the USB breakout board control 4 axis?

    The USB breakout board can control up to a 4th axis.

    Click the link to add information to this solution:
    Will the USB breakout board control 4 axis?

  • Where is pin 2 and 3 on mach3 USB breakout

    The Mach3 USB Breakout board (USB Interface) does not have numbered pins like on the parallel breakout board. Instead, the pins are labeled to the device (driver, relay, etc.) that they plug into.

    The communication from Mach3 is sent over USB cable D- and D+ (data lines). The communication is in the form of instructions rather than steps pulses and direction signals like on the parallel breakout board. The instructions are signals like "move the x axis to this coordinate" and the microcontroller on the board interprets that instruction and creates its own step and direction signals to the terminals on the board that plugs into the drivers and other devices.

    If you follow the diagram below you should not have any problems.
    https://www.buildyourcnc.com/Documents/Electric%20Wiring%20Diagram.pdf

    Remember to provide power to the I and O terminals as per the diagram.


    Additional Information:


    Additional Information:
    How would you connect a laser to the USB control board?

    Additional Information:
    How would you connect a laser to the USB control board?

    Additional Information:
    How would you connect a laser to the USB control board?

    Additional Information:
    How to wire a laser to usb mach3 control board?

    Click the link to add information to this solution:
    Where is pin 2 and 3 on mach3 USB breakout

  • I can't get the Mach3 USB interface to work

    Please follow the steps on the following webpage:

    https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board

    Additional Information:
    Mach3 interface board not connected

    Additional Information:
    Mach3 interface board not connected

    Additional Information:
    Mach3 interface board not connected

    Additional Information:
    Mach3 interface board not connected

    Additional Information:
    Mach3 interface board not connected

    Additional Information:
    Mach3 interface board not connected

    Click the link to add information to this solution:
    I can't get the Mach3 USB interface to work

  • Can I have a slave axis on Mach3 USB Board?

    Yes, you can. You can slave the axis with two motors by using the "A" (AD and AP) terminals for the slaved motor on the axis with two motors. In Mach3, click the config menu and select "slave axis". Select the axis that contains the slave axis and select the A Axis radio button under that axis.

    Click the link to add information to this solution:
    Can I have a slave axis on Mach3 USB Board?

  • does the Mach3 USB Controller support Mach4

    No, the Mach3 USB controller only works with Mach3. If you wish to use Mach4, I would recommend this very feature-rich controller:
    Pokeys57CNC controller https://buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach4-mach3-USB-ethernet-Board

    Click the link to add information to this solution:
    does the Mach3 USB Controller support Mach4

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