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Question #: 13906

Question: My computer cannot communicate with the AWC608

Current Solution

If you are getting the "Communicating Unsuccessful!" error when you are trying to communicate between LaserCAD and the AWC608 Laser Cutter and Engraver controller (after you have already tried installing the USB driver from the LaserCAD setup procedure), these are the steps you will need for a successful communication:

- Open the Device Manager window (right click on the start menu and select Device Manager)
- When you plug the USB cable from the AWC608 Laser Cutter Controller (USB Type B connector) to the computer, you should see a new item in the Device Manager, possibly under "Ports (COM & LPT)", or under "Other Devices". It may show as an item under "Other Devices", possibly FT245R and has an "!" in a yellow triangle.
- Download the latest FTDI drivers from: http://www.ftdichip.com/Drivers/D2XX.htm
- Unzip the files to a folder that can be easily browsed.
- Right click on the item that appeared in the Device Manager when the cable was plugged in between the Laser Cutter AWC608 controller and the computer.
- Click on update driver
- Select the procedure to manually install the driver and browse to the folder containing the FTDI driver and follow the step in the driver installation wizard.
- The item should now be located under the "Ports (COM & LPT)" and should be named "USB Serial Device (COM#)". The # will be the number you will use in the LaserCAD software.
- In the LaserCAD software, click the "Select Mode" at the far top right of the Laser CAD user interface.
- Make sure USB mode is selected.
- If the Machine name with the correct COM number is listed, select it and exit the dialog window. Otherwise, click on "Add" and fill in the details with the new COM number.

Additional Information:


Additional Information:
Communicating unsuccessful

Additional Information:
Communicating unsuccessful

Respond:

Other Possible Solutions to this Question

  • My computer does not communicate with AWC608

    If you are getting the "Communicating Unsuccessful!" error when you are trying to communicate between LaserCAD and the AWC608 Laser Cutter and Engraver controller (after you have already tried installing the USB driver from the LaserCAD setup procedure), these are the steps you will need for a successful communication:

    - Open the Device Manager window (right click on the start menu and select Device Manager)
    - When you plug the USB cable from the AWC608 Laser Cutter Controller (USB Type B connector) to the computer, you should see a new item in the Device Manager, possibly under "Ports (COM & LPT)", or under "Other Devices". It may show as an item under "Other Devices", possibly FT245R and has an "!" in a yellow triangle.
    - Download the latest FTDI drivers from: http://www.ftdichip.com/Drivers/D2XX.htm
    - Unzip the files to a folder that can be easily browsed.
    - Right click on the item that appeared in the Device Manager when the cable was plugged in between the Laser Cutter AWC608 controller and the computer.
    - Click on update driver
    - Select the procedure to manually install the driver and browse to the folder containing the FTDI driver and follow the step in the driver installation wizard.
    - The item should now be located under the "Ports (COM & LPT)" and should be named "USB Serial Device (COM#)". The # will be the number you will use in the LaserCAD software.
    - In the LaserCAD software, click the "Select Mode" at the far top right of the Laser CAD user interface.
    - Make sure USB mode is selected.
    - If the Machine name with the correct COM number is listed, select it and exit the dialog window. Otherwise, click on "Add" and fill in the details with the new COM number.

    Additional Information:


    Additional Information:
    Communicating unsuccessful

    Additional Information:
    Communicating unsuccessful

    Click the link to add information to this solution:
    My computer does not communicate with AWC608

  • My computer does not communicate with AWC608 and LaserCAD

    If you are getting the "Communicating Unsuccessful!" error when you are trying to communicate between LaserCAD and the AWC608 Laser Cutter and Engraver controller (after you have already tried installing the USB driver from the LaserCAD setup procedure), these are the steps you will need for a successful communication:

    - Open the Device Manager window (right click on the start menu and select Device Manager)
    - When you plug the USB cable from the AWC608 Laser Cutter Controller (USB Type B connector) to the computer, you should see a new item in the Device Manager, possibly under "Ports (COM & LPT)", or under "Other Devices". It may show as an item under "Other Devices", possibly FT245R and has an "!" in a yellow triangle.
    - Download the latest FTDI drivers from: http://www.ftdichip.com/Drivers/D2XX.htm
    - Unzip the files to a folder that can be easily browsed.
    - Right click on the item that appeared in the Device Manager when the cable was plugged in between the Laser Cutter AWC608 controller and the computer.
    - Click on update driver
    - Select the procedure to manually install the driver and browse to the folder containing the FTDI driver and follow the step in the driver installation wizard.
    - The item should now be located under the "Ports (COM & LPT)" and should be named "USB Serial Device (COM#)". The # will be the number you will use in the LaserCAD software.
    - In the LaserCAD software, click the "Select Mode" at the far top right of the Laser CAD user interface.
    - Make sure USB mode is selected.
    - If the Machine name with the correct COM number is listed, select it and exit the dialog window. Otherwise, click on "Add" and fill in the details with the new COM number.

    Additional Information:


    Additional Information:
    Communicating unsuccessful

    Additional Information:
    Communicating unsuccessful

    Click the link to add information to this solution:
    My computer does not communicate with AWC608 and LaserCAD

  • MY COMPUTER DOES NOT HAVE A PARALLEL PORT. HOW DO I INTERFACE WITH THE MACHINE?

    If your computer does not have a parallel port, all you will need is a low cost PCI parallel adapter card (these can be found on amazon for $15-$20). If you plan on using a laptop (not recommended) you can try to find a PCMCIA parallel adapter, but many people have frequent issues with this setup. A more expensive solution would be to purchase a USB smooth stepper board. Unfortunately, we do not supply any of these adapters and cannot attest to their reliability.

    Additional Information:
    ur gay

    Additional Information:

    Click the link to add information to this solution:
    MY COMPUTER DOES NOT HAVE A PARALLEL PORT. HOW DO I INTERFACE WITH THE MACHINE?

  • MY COMPUTER DOES NOT HAVE A PARALLEL PORT. HOW DO I INTERFACE WITH THE BREAKOUT BOARD?

    If your computer does not have a parallel port, all you will need is a low cost PCI parallel adapter card (these can be found on amazon for $15-$20). If you plan on using a laptop (not recommended) you can try to find a PCMCIA parallel adapter, but many people have frequent issues with this setup. A more expensive solution would be to purchase a USB smooth stepper board. Unfortunately, we do not supply any of these adapters and cannot attest to their reliability.

    Additional Information:
    ur gay

    Additional Information:

    Click the link to add information to this solution:
    MY COMPUTER DOES NOT HAVE A PARALLEL PORT. HOW DO I INTERFACE WITH THE BREAKOUT BOARD?

  • DON'T WANT TO USE MY OWN MOTORS FOR THE REDLEAF CNC COMPUTER SYSTEM.

    That shouldn't be a problem. I will need the current rating for the motors. We can subtract the price of the motors. and you can add you own. If you want us to solder the cable to the round connectors and them motor, you would need to send the motors to us.

    Let me know and I can send a paypal invoice for the redLeaf without motors.

    Click the link to add information to this solution:
    DON'T WANT TO USE MY OWN MOTORS FOR THE REDLEAF CNC COMPUTER SYSTEM.

  • IF MY COMPUTER DOESN'T HAVE A PARALLEL PORT, HOW DO I RUN THE MACHINE?

    If your computer does not have a parallel port, all you will need is a low cost PCI parallel adapter card (these can be found on amazon for $15-$20). If you plan on using a laptop (not recommended) you can try to find a PCMCIA parallel adapter, but many people have frequent issues with this setup. A more expensive solution would be to purchase a USB smooth stepper board. Unfortunately, we do not supply any of these adapters and cannot attest to their reliability.

    Additional Information:
    ur gay

    Additional Information:

    Click the link to add information to this solution:
    IF MY COMPUTER DOESN'T HAVE A PARALLEL PORT, HOW DO I RUN THE MACHINE?

  • HOW CAN THE ROUTER BE CONTROLLED BY COMPUTER?

    The parallel breakout board has a relay that can turn the router on and off according to the control software in the computer. The router will turn on automatically prior to the machine moving (a time frame can be set so the router is up to speed). When the machine is finished and is not moving, the router automatically turns off. This is with the m3, m4, and m5 codes in the g-code.

    If you are interested in the USB breakout board, you will need to get an independent relay board.

    Click the link to add information to this solution:
    HOW CAN THE ROUTER BE CONTROLLED BY COMPUTER?

  • CAN I USE AN APPLE COMPUTER TO RUN THE CNC?

    There are several CAD/CAM programs out there for MacOS. Here is a list of a few: http://www.macuser.de/forum/f53/3d-2d-cad-395058/#post4499316
    I've also read good things about punchCAD: http://www.punchcad.com/
    Of course, there is always SketchUp if you are in a pinch. There are a few CAM plugins for SketchUp as well, but I've never used them, so I can't vouch for them.

    CAD/CAM will get you as far as designing your parts and producing the g-code, but if you also want to run the CNC machine with your Mac, you will need a piece of software similar to Mach3 or EMC to run the g-code. I haven't been able to find anything like these programs that runs on Mac, so you may have to run Mach3 or EMC in Windows using Boot Camp or a virtual machine such as VMware or Parallels.

    Personally, I would use the Mac to do all the CAD/CAM, then use a cheap PC to run the CNC machine.

    Additional Information:


    Additional Information:
    EasyDNC for OSX
    www.dnc-x.com

    Additional Information:


    Additional Information:
    Hi guys I’m new to the cnc and I’m beginning to learn how to operate and cad-cam software also my cnc runs on Mach3 my questions is if I should use MacBook to do all designs if I can have all this software to run on Mac or I have to use windows software to operate it? I have separate small computer connected to the cnc table who have Mach3 on it please help. Also if you know any other software much easy for beginners please let me know thank you guys!
    My email if needed is r1jastrzebski@gmail.com

    Additional Information:


    Additional Information:
    Hi , thank you for your advise!

    Additional Information:
    Hi , thank you for your advise!

    Additional Information:
    Hi , thank you for your advise!

    Additional Information:
    Hi , thank you for your advise!

    Additional Information:

    Click the link to add information to this solution:
    CAN I USE AN APPLE COMPUTER TO RUN THE CNC?

  • HOW CAN THE ROUTER BE CONTROLLED OR CONNECTED TO ELECTRONICS COMPUTER?

    The parallel breakout board has a relay that can turn the router on and off according to the control software in the computer. The router will turn on automatically prior to the machine moving (a time frame can be set so the router is up to speed). When the machine is finished and is not moving, the router automatically turns off. This is with the m3, m4, and m5 codes in the g-code.

    If you are interested in the USB breakout board, you will need to get an independent relay board.

    Click the link to add information to this solution:
    HOW CAN THE ROUTER BE CONTROLLED OR CONNECTED TO ELECTRONICS COMPUTER?

  • I DON'T HAVE A PARALLEL PORT ON MY COMPUTER. WHAT DO NEED?

    If your computer does not have a parallel port, all you will need is a low cost PCI parallel adapter card (these can be found on amazon for $15-$20). If you plan on using a laptop (not recommended) you can try to find a PCMCIA parallel adapter, but many people have frequent issues with this setup. A more expensive solution would be to purchase a USB smooth stepper board. Unfortunately, we do not supply any of these adapters and cannot attest to their reliability.

    Additional Information:
    ur gay

    Additional Information:

    Click the link to add information to this solution:
    I DON'T HAVE A PARALLEL PORT ON MY COMPUTER. WHAT DO NEED?

  • MY COMPUTER DOES NOT HAVE A PARALLEL PORT. WHAT DO I NEED?

    If your computer does not have a parallel port, all you will need is a low cost PCI parallel adapter card (these can be found on amazon for $15-$20). If you plan on using a laptop (not recommended) you can try to find a PCMCIA parallel adapter, but many people have frequent issues with this setup. A more expensive solution would be to purchase a USB smooth stepper board. Unfortunately, we do not supply any of these adapters and cannot attest to their reliability.

    Additional Information:
    ur gay

    Additional Information:

    Click the link to add information to this solution:
    MY COMPUTER DOES NOT HAVE A PARALLEL PORT. WHAT DO I NEED?

  • I CANNOT INSTALL THE PARALLEL PORT DRIVER

    If you are unable to install the parallel port driver during the Mach3 installation process, it is most likely that you are running a 64-Bit version of Windows. Install a 32-Bit version, and retry the Mach3 installation.

    Additional Information:


    Additional Information:


    Additional Information:


    Additional Information:
    parallal port drivers are installed but at the end of driver name "Mach3Drivers?" there is an quistion mark sign
    board testing need external reset request, what i do please solve the pob.

    Additional Information:


    Additional Information:

    Click the link to add information to this solution:
    I CANNOT INSTALL THE PARALLEL PORT DRIVER

  • ALL OF A SUDDEN THE REDLEAF COMPUTER WONT TURN ON...THE CNC PART WORKS FINE, BUT MAIN ???

    For our redLeaf CNC computer system, if the computer system section is none response check if you have power coming in from your wall outlet. If a spare PSU (power supply) is available, try replacing and running with the replaced PSU.


    Additional Information:
    Other considerations will included, RAM module (memory stick), and motherboard. Please verify you have power going to your motherboard first, by noticing if any LED's are turn on. If not Check PSU first.

    Additional Information:
    Yes there is power to the unit. There is a small green light lit on the motherboard and another green light lit near the usb ports. Usually when I press the yellow reset button, the computer starts, but now nothing happens...

    Click the link to add information to this solution:
    ALL OF A SUDDEN THE REDLEAF COMPUTER WONT TURN ON...THE CNC PART WORKS FINE, BUT MAIN ???

  • HOW LATE IN THE SEASON CAN I VACCINATE MY PATIENTS WITH INFLUENZA VACCINE?

    Peak influenza activity does not generally occur until February. Providers are encouraged to continue vaccinating patients throughout the influenza season, including into the spring months (e.g., through May), as long as they have vaccine in the refrigerator and unvaccinated patients in their office.

    Because influenza occurs in many areas of the world during April through September, vaccine should be given to travelers who missed vaccination in the preceding fall and winter. Another late season use of vaccine is for children younger than age 9 years who were vaccinated for the first time in the current vaccination season but failed to get their second dose. For each of these situations, vaccine can be given through the month of June since injectable influenza vaccine customarily has a June 30 expiration date.

    Click the link to add information to this solution:
    HOW LATE IN THE SEASON CAN I VACCINATE MY PATIENTS WITH INFLUENZA VACCINE?

  • WILL THE USB BREAKOUT BOARD WORK WITH MACH3?

    Sure, the USB interface has a place for 4 axes of limit switches.

    Each axis can have two limit switches: one for the ++ (positive) end and one for the -- (negative) end. The positive end would be the limit switch at the end of the machine that, say the machine has a 4'x8' area, reaches a bit after the 8 foot mark. The negative end would be the limit switch behind the 0 foot location behind the origin. If the origin is in the middle, the negative would be at a little more than the -4 foot end and the positive would be at a bit more than the +4 foot end. Note that you can have more than one switch on each pin where the NC is connected in serial fashion and the NO is connected in parallel fashion (this can be seen on the diagram in the multiple limits switch section). The software configurations for the limits switches are under File -> Settings -> Limit.

    A typical limit switch has three connections on it. These connections consist of COM (common), NC (normally closed) and NO (normally open). The COM would generally go to GND and the NC or the NO would go to the pin. If the NC is used, then the the switch is constantly connected until the switch is pushed (engaged) then the connection from the pin to gnd is broken (open). Use the settings in software to set whether in NC or NO configuration.

    Let me know if this information was helpful (or not) by adding information to this question. Thanks.

    User response:
    Thank you very much for this helpful information. I'm still a little fuzzy on how the 6 limit switches physically connect to each other and to the USB breakout board. You've stated one switch (home) goes to positive and another switch (limit) goes to negative. Are all the GND prongs from all 6 switches connected to each other and going to GND on the breakout board, or no? And the NC prongs, how exactly are they connected to each other? And to the board? There has to be a diagram somewhere shows this visually, no? I don't know how to wire the switches in series or in parallel. I have already physically installed all the switches on the machine and ran the wires to where the board is. Now I just need to know where to plug these wires into the board. Also, taking into consideration that I'm using the Planet CNC software, the only settings I have pertaining to limit switches is "Enable/Disable" for each axis, and the actual limit for each axis. Nothing about NC or NO. Is that only in Mach3?
    Thank you.

    buildyourcnc response:
    On the USB interface, the COM on the switch connects to GND and the NC or NO connects to the input pin (i.e. x++, y--, etc.)

    Limit switch configuration is rather difficult to understand, especially with series and parallel. You can think of series as a single wire going from GND to the axis letter input terminal (i.e. X++ or X--). If the wire is broken, then the circuit is open (or the switch is engaged in a normally closed scenario). Normally closed is like an actual wire, and when engaged, the switch "opens" (breaks the wire). This is why we recommend in some systems that you can put many switches in series on a single pin. When one of the switches is engaged (breaking the connection) then the entire circuit of switches is broken and the machine stops.

    In a parallel scenario, the state of the circuit is always broken until the one of the switches is engaged and the circuit is then closed or connected. The topology looks like a ladder. All the switches connect to both sides of the ladder and the switches are like the runs of the ladder (the horizontal bars that the feet are placed while climbing). Imagine all of the switches broken in this scenario (normally open). It would be like the ladder could be split in two, but if one of the ladder runs (switches) is closed by engaging it, then that run would connect both sides of the ladder and the two sides of the ladder would have a connection.

    There is a diagram on the USB page of the various limit switch configurations. If you need more information (visual and/or otherwise), please let us know and we will immediately add that information to benefit everyone.

    Click the link to add information to this solution:
    WILL THE USB BREAKOUT BOARD WORK WITH MACH3?

  • I get a "communicating unsuccessful" when using LaserCAD and the AWC608 Laser controller

    If you are getting the "Communicating Unsuccessful!" error when you are trying to communicate between LaserCAD and the AWC608 Laser Cutter and Engraver controller (after you have already tried installing the USB driver from the LaserCAD setup procedure), these are the steps you will need for a successful communication:

    - Open the Device Manager window (right click on the start menu and select Device Manager)
    - When you plug the USB cable from the AWC608 Laser Cutter Controller (USB Type B connector) to the computer, you should see a new item in the Device Manager, possibly under "Ports (COM & LPT)", or under "Other Devices". It may show as an item under "Other Devices", possibly FT245R and has an "!" in a yellow triangle.
    - Download the latest FTDI drivers from: http://www.ftdichip.com/Drivers/D2XX.htm
    - Unzip the files to a folder that can be easily browsed.
    - Right click on the item that appeared in the Device Manager when the cable was plugged in between the Laser Cutter AWC608 controller and the computer.
    - Click on update driver
    - Select the procedure to manually install the driver and browse to the folder containing the FTDI driver and follow the step in the driver installation wizard.
    - The item should now be located under the "Ports (COM & LPT)" and should be named "USB Serial Device (COM#)". The # will be the number you will use in the LaserCAD software.
    - In the LaserCAD software, click the "Select Mode" at the far top right of the Laser CAD user interface.
    - Make sure USB mode is selected.
    - If the Machine name with the correct COM number is listed, select it and exit the dialog window. Otherwise, click on "Add" and fill in the details with the new COM number.

    Additional Information:


    Additional Information:
    Communicating unsuccessful

    Additional Information:
    Communicating unsuccessful

    Click the link to add information to this solution:
    I get a "communicating unsuccessful" when using LaserCAD and the AWC608 Laser controller

  • WHAT ELSE DO I NEED WITH THE MACHINE?

    PC with parallel port and USB port
    20awg stranded wires for the motors - http://www.buildyourcnc.com/electronicscombo.aspx
    18awg stranded wires for power supply to drivers
    24awg stranded wires for breakout board to drivers
    (location and spacing of components varies from one person to another, so we do not provide cables/wires)
    - General purpose extension cord (cut the female end off) to provide power to power supply
    - USB cable to power breakout board
    - Parallel cable to communicate to breakout board
    - Router
    - (optional - instead of router) Spindle with power inverter http://www.buildyourcnc.com/SpindlesAndAccessories.aspx
    - (if purchasing spindle with inverter) General purpose extension cord (240v) (cut the female end off) to provide power to power inverter
    - End Mill(s) http://www.buildyourcnc.com/ProductsEndMills.aspx
    - CAD, and/or CAD-CAM software (to produce geometry, machine operations, and g-code) http://www.buildyourcnc.com/CNCsoftware.aspx
    - CNC control software (to read g-code and control machine) http://www.buildyourcnc.com/CNCsoftware.aspx
    - If the machine does not have the table included, then a table will need to be built. The rails, chain and chain mounts are included that are used on this table.

    Additional Information:

    Click the link to add information to this solution:
    WHAT ELSE DO I NEED WITH THE MACHINE?

  • WHAT NOT INCLUDED WITH THE MACHINE?

    PC with parallel port and USB port
    20awg stranded wires for the motors - http://www.buildyourcnc.com/electronicscombo.aspx
    18awg stranded wires for power supply to drivers
    24awg stranded wires for breakout board to drivers
    (location and spacing of components varies from one person to another, so we do not provide cables/wires)
    - General purpose extension cord (cut the female end off) to provide power to power supply
    - USB cable to power breakout board
    - Parallel cable to communicate to breakout board
    - Router
    - (optional - instead of router) Spindle with power inverter http://www.buildyourcnc.com/SpindlesAndAccessories.aspx
    - (if purchasing spindle with inverter) General purpose extension cord (240v) (cut the female end off) to provide power to power inverter
    - End Mill(s) http://www.buildyourcnc.com/ProductsEndMills.aspx
    - CAD, and/or CAD-CAM software (to produce geometry, machine operations, and g-code) http://www.buildyourcnc.com/CNCsoftware.aspx
    - CNC control software (to read g-code and control machine) http://www.buildyourcnc.com/CNCsoftware.aspx
    - If the machine does not have the table included, then a table will need to be built. The rails, chain and chain mounts are included that are used on this table.

    Additional Information:

    Click the link to add information to this solution:
    WHAT NOT INCLUDED WITH THE MACHINE?

  • WHAT SOFTWARE CAN BE USED WITH THE BLACKTOOTH LASER CUTTER?

    If you take the standard parallel cable BoB (Break Out Board), then you will need control software (Mach 3 or EMC2) and CAM software to make your G-Code (such as CamBam). Personally I use CamBam and Mach 3, they work beautifully but don't expect to turn them on and know how they work out of the box. Give yourself a few weeks to get familiar with the basics. CamBam is VERY powerful software for it's price. I'm surprised how much I keep learning on what I can do with it...I highly recommend it if you want as much control as possible.

    Mach 3 + CamBam as a bundle costs $310. EMC2 will give you a free replacement for Mach 3 and is exclusively for Linux.

    If you use the USB BoB, it will cost an extra $75 + $75 for the software. This is an all-in-one package so no need for Mach 3 or CamBam.

    For etching rasters (jpeg, bmp, tiff, non-vectors, photos), I highly recommend PicEngrave. It has been a labor of love for the past 9 years and John has done a wonderful job with it. It easily compares in quality compared to software that is in the $200-$300 range. John's software runs $40 and can be found here: http://picengrave.com/ (don't let the modest website fool you, this stuff can do amazing things). DotG and the Mach3 engrave plugin are two other options and instructions can be found on Dustans page in the gallery on buildyourcnc.com website.

    Additional Information:



    Additional Information:



    Additional Information:

    Click the link to add information to this solution:
    WHAT SOFTWARE CAN BE USED WITH THE BLACKTOOTH LASER CUTTER?

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