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Question #: 13909

Question: I get a "communicating unsuccessful" when using LaserCAD and the AWC608 Laser controller

Current Solution

If you are getting the "Communicating Unsuccessful!" error when you are trying to communicate between LaserCAD and the AWC608 Laser Cutter and Engraver controller (after you have already tried installing the USB driver from the LaserCAD setup procedure), these are the steps you will need for a successful communication:

- Open the Device Manager window (right click on the start menu and select Device Manager)
- When you plug the USB cable from the AWC608 Laser Cutter Controller (USB Type B connector) to the computer, you should see a new item in the Device Manager, possibly under "Ports (COM & LPT)", or under "Other Devices". It may show as an item under "Other Devices", possibly FT245R and has an "!" in a yellow triangle.
- Download the latest FTDI drivers from: http://www.ftdichip.com/Drivers/D2XX.htm
- Unzip the files to a folder that can be easily browsed.
- Right click on the item that appeared in the Device Manager when the cable was plugged in between the Laser Cutter AWC608 controller and the computer.
- Click on update driver
- Select the procedure to manually install the driver and browse to the folder containing the FTDI driver and follow the step in the driver installation wizard.
- The item should now be located under the "Ports (COM & LPT)" and should be named "USB Serial Device (COM#)". The # will be the number you will use in the LaserCAD software.
- In the LaserCAD software, click the "Select Mode" at the far top right of the Laser CAD user interface.
- Make sure USB mode is selected.
- If the Machine name with the correct COM number is listed, select it and exit the dialog window. Otherwise, click on "Add" and fill in the details with the new COM number.

Additional Information:


Additional Information:
Communicating unsuccessful

Additional Information:
Communicating unsuccessful

Respond:

Other Possible Solutions to this Question

  • When using the laser controller, what does "engrave beyond border limit" mean?

    LaserCAD: Engrave beyond border limit.

    This is caused by a sweeping motion that is too fast and where the acceleration is too slow. My recommended action would be to keep the acceleration the way it is and slow down the speed of the engrave sweeping motion. I typically use around 200-300 mm/sec and make sure that the axis sweep motion is the nozzle along the gantry, not the gantry itself. The gantry will have too much inertia to sweep, but the nozzle is very light and can sweep very quickly.

    Specifically, what is happening with the engrave beyond border limit is where that axis is not able to slow down fast enough to not hit the border. For instance, imagine a car going 100 mph and it needs to stop within 30 feet. This would not be possible because the deceleration is not high enough.

    Click the link to respond:
    When using the laser controller, what does "engrave beyond border limit" mean?

  • How do you zero the z axis using a plate with the planet-cnc software and your USB controller?

    The instructions on how to use a plate for z-axis homing (moveable sensor) can be found here:

    http://www.planet-cnc.com/faq/moveable_sensor/

    Click the link to respond:
    How do you zero the z axis using a plate with the planet-cnc software and your USB controller?

  • My computer does not communicate with AWC608 and LaserCAD

    If you are getting the "Communicating Unsuccessful!" error when you are trying to communicate between LaserCAD and the AWC608 Laser Cutter and Engraver controller (after you have already tried installing the USB driver from the LaserCAD setup procedure), these are the steps you will need for a successful communication:

    - Open the Device Manager window (right click on the start menu and select Device Manager)
    - When you plug the USB cable from the AWC608 Laser Cutter Controller (USB Type B connector) to the computer, you should see a new item in the Device Manager, possibly under "Ports (COM & LPT)", or under "Other Devices". It may show as an item under "Other Devices", possibly FT245R and has an "!" in a yellow triangle.
    - Download the latest FTDI drivers from: http://www.ftdichip.com/Drivers/D2XX.htm
    - Unzip the files to a folder that can be easily browsed.
    - Right click on the item that appeared in the Device Manager when the cable was plugged in between the Laser Cutter AWC608 controller and the computer.
    - Click on update driver
    - Select the procedure to manually install the driver and browse to the folder containing the FTDI driver and follow the step in the driver installation wizard.
    - The item should now be located under the "Ports (COM & LPT)" and should be named "USB Serial Device (COM#)". The # will be the number you will use in the LaserCAD software.
    - In the LaserCAD software, click the "Select Mode" at the far top right of the Laser CAD user interface.
    - Make sure USB mode is selected.
    - If the Machine name with the correct COM number is listed, select it and exit the dialog window. Otherwise, click on "Add" and fill in the details with the new COM number.

    Additional Information:


    Additional Information:
    Communicating unsuccessful

    Additional Information:
    Communicating unsuccessful

    Click the link to respond:
    My computer does not communicate with AWC608 and LaserCAD

  • Laser; does your new laser controller uses the stander g-code files??

    No, the laser controller does not run standard g-code. Instead it uses a version of a printer control language which provides optimal results when processing detailed images and designs. If you need or want to control your laser with g-code, however, you can do so by running it from a computer using a standard machine control software. You can even set your laser up to operate both ways. Feel free to contact us directly if you need help sorting through your options.

    Click the link to respond:
    Laser; does your new laser controller uses the stander g-code files??

  • I have a planetcnc USB controller to run my project and when I start the 240v router the USB connection shuts down.

    The USB controller will only work with the Planet-CNC software. This software is well made and will provide great functionality. The planet-cnc software delivers instructions to the microcontroller on the board and the microcontroller will send out the pulse trains needed to move the machine correctly.

    There are two main alternatives if you want to use the mach3 software:
    First, get a parallel port card and add it to your computer and get a parallel breakout board. If you have a laptop/notebook computer, this will not be possible.
    Second, if you have a laptop, or really want to use the USB as the main interface for controlling the machine, you will need to get the smoothstepper board which works with mach3. The price combination is much higher than the USB controller with planet-cnc, but will work with Mach3.

    Additional Information:


    Additional Information:


    Additional Information:
    The planet cnc controller can be prone to electrical interference and has been known to cause such problems. In the first instance try to use a quality double sheilded USB cable, hopefully this will fix your problem. Alternatively you may need to sheild your limit switch, estop and or motor cabling. My pick is that a quality USB cable will fix it though, worked for me.

    Click the link to respond:
    I have a planetcnc USB controller to run my project and when I start the 240v router the USB connection shuts down.

  • I have a planetcnc USB controller to run my project and when I start the 240v router the USB connection shuts down.

    The USB controller will only work with the Planet-CNC software. This software is well made and will provide great functionality. The planet-cnc software delivers instructions to the microcontroller on the board and the microcontroller will send out the pulse trains needed to move the machine correctly.

    There are two main alternatives if you want to use the mach3 software:
    First, get a parallel port card and add it to your computer and get a parallel breakout board. If you have a laptop/notebook computer, this will not be possible.
    Second, if you have a laptop, or really want to use the USB as the main interface for controlling the machine, you will need to get the smoothstepper board which works with mach3. The price combination is much higher than the USB controller with planet-cnc, but will work with Mach3.

    Additional Information:


    Additional Information:


    Additional Information:
    The planet cnc controller can be prone to electrical interference and has been known to cause such problems. In the first instance try to use a quality double sheilded USB cable, hopefully this will fix your problem. Alternatively you may need to sheild your limit switch, estop and or motor cabling. My pick is that a quality USB cable will fix it though, worked for me.

    Click the link to respond:
    I have a planetcnc USB controller to run my project and when I start the 240v router the USB connection shuts down.

  • My stepper motors are randomly and frequently stalling while using the Pokeys57CNC controller board, any idea what could be the issue?

    I would suspect that the velocity and/or acceleration is too high for the amp setting on the driver. Consider increasing the current amp setting on the driver is the motor can handle the current, or decrease the velocity and/or acceleration.

    You might also want to check to see if you have any mechanical binding on the machine. To check, remove the mechanical drive mechanism so the axis slides freely and slide it from end to end to feel if you have any tight areas or binding.

    Click the link to respond:
    My stepper motors are randomly and frequently stalling while using the Pokeys57CNC controller board, any idea what could be the issue?

  • Can you shortcut the usb controller that comes with the blacktooth laser to hardware reset it?

    The USB controller does not have a reset button installed on it.

    You have some alternate options however:
    - You can remove the USB connector and re-insert it.
    - Set the USB to use external 5v by removing the jumper near the USB connector, use a 5v wall adapter and install a switch along the 5v DC power line to turn it off then on. You can use a momentary push button switch to do this.

    Click the link to respond:
    Can you shortcut the usb controller that comes with the blacktooth laser to hardware reset it?

  • What is the wiring configuration for limit switches on the laser controller?

    If you are using the AWC708 or equivalent laser controller, the limit switches will connect between the EL input terminal and the GND terminal in normally open (NO) connection. Most limit switches can be connected as NO, or normally closed (NC).

    For instance, a limit switch for the X- limit will be connected from the ELX- terminal to the NO connection of the limit switch, then a connection from the GND terminal on the laser controller to the COM connection to the same limit switch.

    Click the link to respond:
    What is the wiring configuration for limit switches on the laser controller?

  • Can other types of laser tubes work with the controller you are selling, for example, the 80W Reci tube?

    Yes, other CO2 laser tubes will work fine with our laser controller (including the Reci tube). Our laser controller is a digital based controller that controls the laser tube power supply, the motor drivers and other peripherals by outputting digital signals to these devices.

    Laser controller URL:
    https://www.buildyourcnc.com/item/Laser-Component-Laser-Control-System

    Click the link to respond:
    Can other types of laser tubes work with the controller you are selling, for example, the 80W Reci tube?

  • Can the laser controller work with higher output laser tubes, like 150W?

    Yes, other CO2 laser tubes will work fine with our laser controller (including the Reci tube). Our laser controller is a digital based controller that controls the laser tube power supply, the motor drivers and other peripherals by outputting digital signals to these devices.

    Laser controller URL:
    https://www.buildyourcnc.com/item/Laser-Component-Laser-Control-System

    Click the link to respond:
    Can the laser controller work with higher output laser tubes, like 150W?

  • Does Corel Draw support LaserCAD V8.10.21 as a plug-in using Windows 10?

    Yes, LaserCAD V8.10.21 supports the use of CorelDraw and the CorelDraw direct output. In Chapter 2 of the manual (link below) that focuses on the installation of LaserCAD. At the first part of the installation, you will be given a set of options including the LaserCAD installation and the installation of plugins for AutoCAD, Adobe Illustrator and CorelDraw. Remember that the CorelDraw plugin must be installed in the director of the CorelDraw software.

    In chapter 5, the manual will instruct you how to install the Manual Download Tool "AWCLaserCut" within the CorelDraw sofware using the Macros feature of CorelDraw.

    I hope this helps. Thanks!!


    http://www.sztrocen.com/uploads/soft/20190103/LaserCAD%20User%20Manual.pdf

    Click the link to respond:
    Does Corel Draw support LaserCAD V8.10.21 as a plug-in using Windows 10?

  • IS IT OK TO LEAVE THE VACUUM PRESSURE CONTROLLER PLUGGED IN ALL TIME WHEN PUMP SWITCHED OFF?

    I don't see anything in the datasheet for the relay that indicates an overheat condition. While the relay is engaged, the power consumption is 400 mW and I don't believe this is enough to raise the temperature faster than the heat dissipation from the metal on the leads through convection or radiation outside of the rated temperature working ranges providing that you maintain an ambient temperature range within -40°C to 85°C (with no icing or condensation).

    http://www.omron.com/ecb/products/pdf/en-g2rl.pdf

    Click the link to respond:
    IS IT OK TO LEAVE THE VACUUM PRESSURE CONTROLLER PLUGGED IN ALL TIME WHEN PUMP SWITCHED OFF?

  • I am building a cnc mill using your USB controller and i would like to know what is the specification of potentiometer used for adjusting manual axis jog speed

    Dealing with our USB BoB, the potentiometer that will be used in the key jog, is a 5V, 5k - 10k Ohm potentiometer.

    Click the link to respond:
    I am building a cnc mill using your USB controller and i would like to know what is the specification of potentiometer used for adjusting manual axis jog speed

  • Using USB Controller Board with Planet-CNC software. The S/W recognizes limit switches but not soft limits. Help?

    "Soft limits are used to decelerate machine to stop before machine is stopped hard way at limit switch or before it crashes. I recommend "Soft Limits Decelerate" and "Soft Limits Strict" settings are also checked. Sometimes we need to disable soft limits and there is a command for this in menu "Machine/Soft Limits". When soft limit is triggered position display will be yellow."

    Are the soft limits "grayed out"?
    Here is a link to a very useful forum post from the Planet-CNC crew:
    http://www.planet-cnc.com/faq/machine_setup/



    Additional Information:
    i keep getting scratches when engraving pictures on dog tags

    Click the link to respond:
    Using USB Controller Board with Planet-CNC software. The S/W recognizes limit switches but not soft limits. Help?

  • What software is needed to run the laser controller from the PC?

    The laser controller uses software called LaserCAD. You can find the link to the LaserCAD software on the Laser Controller product page:

    https://www.buildyourcnc.com/item/Laser-Component-Laser-Control-System

    Click the link to respond:
    What software is needed to run the laser controller from the PC?

  • LaserCAD AWC608 USB Communicating Unsuccessful.

    If you are getting the "Communicating Unsuccessful!" error when you are trying to communicate between LaserCAD and the AWC608 Laser Cutter and Engraver controller (after you have already tried installing the USB driver from the LaserCAD setup procedure), these are the steps you will need for a successful communication:

    - Open the Device Manager window (right click on the start menu and select Device Manager)
    - When you plug the USB cable from the AWC608 Laser Cutter Controller (USB Type B connector) to the computer, you should see a new item in the Device Manager, possibly under "Ports (COM & LPT)", or under "Other Devices". It may show as an item under "Other Devices", possibly FT245R and has an "!" in a yellow triangle.
    - Download the latest FTDI drivers from: http://www.ftdichip.com/Drivers/D2XX.htm
    - Unzip the files to a folder that can be easily browsed.
    - Right click on the item that appeared in the Device Manager when the cable was plugged in between the Laser Cutter AWC608 controller and the computer.
    - Click on update driver
    - Select the procedure to manually install the driver and browse to the folder containing the FTDI driver and follow the step in the driver installation wizard.
    - The item should now be located under the "Ports (COM & LPT)" and should be named "USB Serial Device (COM#)". The # will be the number you will use in the LaserCAD software.
    - In the LaserCAD software, click the "Select Mode" at the far top right of the Laser CAD user interface.
    - Make sure USB mode is selected.
    - If the Machine name with the correct COM number is listed, select it and exit the dialog window. Otherwise, click on "Add" and fill in the details with the new COM number.

    Additional Information:


    Additional Information:
    Communicating unsuccessful

    Additional Information:
    Communicating unsuccessful

    Click the link to respond:
    LaserCAD AWC608 USB Communicating Unsuccessful.

  • How should I connect the limit switches to my laser controller?

    If you are using the AWC708 or equivalent laser controller, the limit switches will connect between the EL input terminal and the GND terminal in normally open (NO) connection. Most limit switches can be connected as NO, or normally closed (NC).

    For instance, a limit switch for the X- limit will be connected from the ELX- terminal to the NO connection of the limit switch, then a connection from the GND terminal on the laser controller to the COM connection to the same limit switch.

    Click the link to respond:
    How should I connect the limit switches to my laser controller?

  • My white ant printer says the extruder is at 644 temp even when I disconnect it from the controller.

    Your extruder is likely malfunctioning. If you need assistance please contact techsupport@buildyourcnc.com

    Click the link to respond:
    My white ant printer says the extruder is at 644 temp even when I disconnect it from the controller.