I placed an order for a 4th axis with tailstock on Wednesday and was just wanting to check on the shipment status. I'm needing the item early next week and need to confirm that it will arrive in time. Thank you.

New 3D Resins Comparison Table:
We've just launched a new, comprehensive 3D Resins Comparison Table to help you find the perfect resin for any application. Explore now and elevate your 3D printing experience with ease and precision. Say goodbye to searching all over the web for scattered information.

Livestreams Every Weekday at 1:00 pm Eastern
Join me and likeminded others on a livestream I host every weekday where I experiment, learn and discover. Topic for Tuesdays and Thursdays: CNC Discussion and Random Experiments. Topic for Mondays, Wednesdays and Fridays: Microcontroller programming and circuit building.

Question #: 14081

Question: I placed an order for a 4th axis with tailstock on Wednesday and was just wanting to check on the shipment status. I'm needing the item early next week and need to confirm that it will arrive in time. Thank you.

Current Solution

To determine the status of your order, simply log in and click on the "[My Account]" link at the top of the page. If you purchased as a guest, you will need to call the office to determine the status and get the tracking number for your order.

The office phone number can be found by clicking "Need Help?" is located at the top right of all buildyourcnc.com web pages.

Respond:

Other Possible Solutions to this Question

Placed an order for the cable set for the Pokeys57cnc interface on 10/20 but it is not showing up in My Account as being ordered. It was charged to my credit card and I have not had any info that it was received by you.
Sure, let me check.

Additional Information:
Your order was shipped out on Tuesday (10/20/2020). I noticed that your email was not stored in the customer record when the order was made. I will send you the tracking number via email now.
Click the link to add information to this solution:
Placed an order for the cable set for the Pokeys57cnc interface on 10/20 but it is not showing up in My Account as being ordered. It was charged to my credit card and I have not had any info that it was received by you.
I'm about to order your laser cutter , item 279 and a little confused.. in your faq it states you need wire and connectors for assembly, can you be specific on amount and guage of wire or tell me where to find that information?
The connections between the driver and the breakout board(USB/Parallel)22-24 AWG wire is preference also going from the potentiometer going to LSPS(laser power supply) , now going from the power supply to the drivers/laser power supply 16-18 AWG wire is our preference.
Click the link to add information to this solution:
I'm about to order your laser cutter , item 279 and a little confused.. in your faq it states you need wire and connectors for assembly, can you be specific on amount and guage of wire or tell me where to find that information?
I am interested in using the Mach3 USB interface board. I was wondering if there was a way to run a torch height controller with this board for use with a plasma cutter, and if so do you know of any THCs that will work. Thank you.
Yes, you can connect a THC, Torch Height Controller, with the Mach3 USB controller. The THC uses the inputs to determine if the z axis needs to move up or down according to the arc of the plasma torch. The THC connects its outputs to the inputs of the controller so the controller will be informed of the states of the plasma torch.
Click the link to add information to this solution:
I am interested in using the Mach3 USB interface board. I was wondering if there was a way to run a torch height controller with this board for use with a plasma cutter, and if so do you know of any THCs that will work. Thank you.
Hello. I'm currently building my first CNC router, and I'm powering it with a 3 axis electronics kit that was purchased through your site. I chose to get the Mach 3 USB Breakout board, but now I'm wanting to try to use Linux CNC to work with the computer I have available. Will that work with this board?
The Mach3 USB will not work with Linux CNC. You can use our parallel breakout baord instead (if you have a computer that has a parallel port available).

Here is the link to that interface:
https://www.buildyourcnc.com/item/electronicsAndMotors-parallel-breakout-relay
Click the link to add information to this solution:
Hello. I'm currently building my first CNC router, and I'm powering it with a 3 axis electronics kit that was purchased through your site. I chose to get the Mach 3 USB Breakout board, but now I'm wanting to try to use Linux CNC to work with the computer I have available. Will that work with this board?
LIMIT SWITCHES FOR AXIS. THE PRINT SHOWS THAT YOU CAN WIRE LIMITS EITHER N.O. OR N.C. SO IF THIS IS CORRECT I WOULD NEED TO TELL BOARD IN SOFTWARE HOW LOOK AT THESE LIMITS, I'M GOING GET AN INPUT LOOSE DEPEND ON IT.
BYCNC Response:
This is correct. You will need to use a method appropriate for the software you are using. Also remember that NC switches are typically wired in series, while NO switches are normally wired in parallel.

User Response:
I am using the cnc planet software for your USB board. Are the limit configurations in this software?

BYCNC Response:
Yes, Planet CNC software is compatible with the use of limit switches. Configuration information will depend on your specific application. You can view Planet CNC's information here: http://www.planet-cnc.com/files/CNCUSBController.pdf
Click the link to add information to this solution:
LIMIT SWITCHES FOR AXIS. THE PRINT SHOWS THAT YOU CAN WIRE LIMITS EITHER N.O. OR N.C. SO IF THIS IS CORRECT I WOULD NEED TO TELL BOARD IN SOFTWARE HOW LOOK AT THESE LIMITS, I'M GOING GET AN INPUT LOOSE DEPEND ON IT.
Does the Redfly that I bought with the GreenBull in 2016 work with Mach4? Also I want to add a 4th axis and a spindle with automatic tool changer. Will this work too or do I need a new control board? I bought my CNC with a longer Z travel, so I have plenty of room for these. Thanks!
That will depend on the controller that was installed in the redFly. If the controller is a pokeys57CNC controller, you can use Mach 4 with that system.

You can add a 4th axis and an ATC (Automatic Tool Changer) with the redFly system.
Click the link to add information to this solution:
Does the Redfly that I bought with the GreenBull in 2016 work with Mach4? Also I want to add a 4th axis and a spindle with automatic tool changer. Will this work too or do I need a new control board? I bought my CNC with a longer Z travel, so I have plenty of room for these. Thanks!
I ordered an 80w tune on Amazon for a good deal, it took over a month to arrive and was broken on arrival. Get what you pay for I guess :( of I order a tune from you can I expect it to be better packed and arrive quicker?
We double box our tubes. The inside box contains the tube that is surrounded by foam. This inner box is wrapped with bubble wrap and then boxed again.

Carriers are not very careful with packages, but it is not typically from personnel handling, but the machines and conveyors that maneuver the boxes at their distribution centers.
Click the link to add information to this solution:
I ordered an 80w tune on Amazon for a good deal, it took over a month to arrive and was broken on arrival. Get what you pay for I guess :( of I order a tune from you can I expect it to be better packed and arrive quicker?
just placed an order for 2 nema 34 and 1 24 stepper motors i meant to have be 1, 34 and 2, 24 stepper motors. I need to change that before shipping
We will make sure that order is changed prior to shipping.

Additional Information:

Additional Information:

Additional Information:
Click the link to add information to this solution:
just placed an order for 2 nema 34 and 1 24 stepper motors i meant to have be 1, 34 and 2, 24 stepper motors. I need to change that before shipping
Limit switches for axis. The print shows that you can wire the limits either n.o. or n.c. so if this is correct I would need to tell the board in the software how to look at these limits, I'm either going to get an input or loose an input depend on how i wire it.
BYCNC Response:
This is correct. You will need to use a method appropriate for the software you are using. Also remember that NC switches are typically wired in series, while NO switches are normally wired in parallel.

User Response:
I am using the cnc planet software for your USB board. Are the limit configurations in this software?

BYCNC Response:
Yes, Planet CNC software is compatible with the use of limit switches. Configuration information will depend on your specific application. You can view Planet CNC's information here: http://www.planet-cnc.com/files/CNCUSBController.pdf
Click the link to add information to this solution:
Limit switches for axis. The print shows that you can wire the limits either n.o. or n.c. so if this is correct I would need to tell the board in the software how to look at these limits, I'm either going to get an input or loose an input depend on how i wire it.
I am planning to build a scratch CNC machine to do rotary engraving on writing pens. Can you recommend the parts I would need? I'm thinking NEMA 14 (11?) and 3/8" acme rod. Not sure which linear motion to use. I have an old lathe to use for the 4th axis.
Consider the loads on each axis when choosing appropriate stepper motors. If your holding torque is maxed out at roughly 16oz/in (1lb/in), then you could use the NEMA 11 or 14. Also consider the shaft sizes and current ratings when choosing drivers that pair with the motors.
Click the link to add information to this solution:
I am planning to build a scratch CNC machine to do rotary engraving on writing pens. Can you recommend the parts I would need? I'm thinking NEMA 14 (11?) and 3/8" acme rod. Not sure which linear motion to use. I have an old lathe to use for the 4th axis.
In looking for a stepper motor amongst old parts in my lab, I found one with a sticker that says buildyourowncnc.com and PN SM60HT86-2008BF U2 on it. I found a Q&A on your website that says it's a NEMA 24 motor with 425 oz/in holding torque. I was wondering if you were able to confirm this? Any specs sheets and details of the motor would be much appreciated
The motor with that model number is here: https://buildyourcnc.com/item/electronicsAndMotors-nema24-425ozin
Click the link to add information to this solution:
In looking for a stepper motor amongst old parts in my lab, I found one with a sticker that says buildyourowncnc.com and PN SM60HT86-2008BF U2 on it. I found a Q&A on your website that says it's a NEMA 24 motor with 425 oz/in holding torque. I was wondering if you were able to confirm this? Any specs sheets and details of the motor would be much appreciated
I ordered a collet set for a Porter Cable router on 10/7, my card was charged on 10/8. I have not heard anything from you as to when it would ship, or even a confirmation of the order. Please let me know the status.
That order did not show up in our system. We searched and found it in our PayPal activity. We are sending it today. My apologies for this.

Additional Information:
I received my order, thank you. However the collet nut will not fit my Porter Cable 690, the threads are too coarse. Can you please send the correct nut, and I will return the wrong nut.
Thank you,
Tom

Additional Information:
I believe the wrench is different also.

Additional Information:
Ok. I will send the correct wrench and collet nut.

Additional Information:
It’s Monday 11-16, and I have not received the nut and wrench. Have you shipped it yet?

Additional Information:
Let me check.

Additional Information:
The set of collets and nut/spanner came straight from the supplier PreciseBits. I am working to understand what went wrong and get it resolved.

Additional Information:
Do you have any new info on the status?

Additional Information:
It’s now Dec 2nd, I ordered this on Oct 7th. No resolution yet! Still waiting, Not very happy.
Click the link to add information to this solution:
I ordered a collet set for a Porter Cable router on 10/7, my card was charged on 10/8. I have not heard anything from you as to when it would ship, or even a confirmation of the order. Please let me know the status.
I'm interested in getting the CO2 laser & Spindle for my Blackfoot - I currently have just the router mount. Do you sell complete kits or can you advise on what I need? Thank you
Yes, if you want a laser on the machine, I would highly suggest that the laser be mounted on a separate gantry, similar to the following image:
https://buildyourcnc.com/images/machineConfigurations/greenBullV2_size_04x08_angle_flat_f1_no4thaxis_f2_wilasergantry_f3_nolaser_f4_wilaserready_.png

You would need to develop the gantry structure, but you can use this thread to work out the design with my guidance.

You will need a laser tube, laser power supply, laser controller, mirrors, mirror mounts, lens and nozzle. You will also need some mechanical parts and some motors, drivers and power supplies for the drivers and the controller.

Additional Information:
Yes, if you want a laser on the machine, I would highly suggest that the laser be mounted on a separate gantry, similar to the following image:
https://buildyourcnc.com/images/machineConfigurations/greenBullV2_size_04x08_angle_flat_f1_no4thaxis_f2_wilasergantry_f3_nolaser_f4_wilaserready_.png

You would need to develop the gantry structure, but you can use this thread to work out the design with my guidance.

You will need a laser tube, laser power supply, laser controller, mirrors, mirror mounts, lens and nozzle. You will also need some mechanical parts and some motors, drivers and power supplies for the drivers and the controller.
Click the link to add information to this solution:
I'm interested in getting the CO2 laser & Spindle for my Blackfoot - I currently have just the router mount. Do you sell complete kits or can you advise on what I need? Thank you
I'm interested in getting the CO2 laser & Spindle for my Blackfoot - I currently have just the router mount. Do you sell complete kits or can you advise on what I need? Thank you
Yes, if you want a laser on the machine, I would highly suggest that the laser be mounted on a separate gantry, similar to the following image:
https://buildyourcnc.com/images/machineConfigurations/greenBullV2_size_04x08_angle_flat_f1_no4thaxis_f2_wilasergantry_f3_nolaser_f4_wilaserready_.png

You would need to develop the gantry structure, but you can use this thread to work out the design with my guidance.

You will need a laser tube, laser power supply, laser controller, mirrors, mirror mounts, lens, and nozzle. You will also need some mechanical parts and some motors, drivers, and power supplies for the drivers and the controller.
Click the link to add information to this solution:
I'm interested in getting the CO2 laser & Spindle for my Blackfoot - I currently have just the router mount. Do you sell complete kits or can you advise on what I need? Thank you
I am running a research project at Bath University in the UK based on desktop CNC machines and their potential use in the department of engineering. Will you guys ship to the UK & what is the estimated time? Thank you.
Yes, we can ship to the UK. We ship there often. The shipping time will be based on the selection you make in the shopping cart when you press the calculate shipping button. We work with many universities and we can process the order according to your administration's needs.

Here is our canned response for general shipping questions:
You can determine if the country is serviceable by:
- selecting the items you want to purchase on the website
- go to the cart (shopping cart top left of any webpage)
- log in, or register
- Enter the address and click on calculate shipping.

The webpage will return the direct rates and whether your area is serviced or not. Feel free to enter any address as long as you are able to receive the package from that address.
Click the link to add information to this solution:
I am running a research project at Bath University in the UK based on desktop CNC machines and their potential use in the department of engineering. Will you guys ship to the UK & what is the estimated time? Thank you.
I am building a wet plasma table for my shop that is 8'x 16'. I will need hardware and software. Please heko me wuth the list, My phone is 9124273734. I would like to talk with someone if possible. Thanks, Rus
If you purchase the greenLean, you will get everything you need except a router, computer to operate the machine, and software to control the machine. You state that you have a computer. You can use this computer, but you will need to determine if it has a parallel port, or if you are going to need the USB controller option. As for the software, there are too many different options for you to choose from. We would not be able to tell you which to get, and how much it will cost you. This is a matter of preference. I can tell you, however, that you will need 3 types of software to complete a CNC project. You will need CAD software to design your design, CAM software to add tool paths and convert the design to g-code, and then control software to take the g-code and operate the machine.

Additional Information:
20
Click the link to add information to this solution:
I am building a wet plasma table for my shop that is 8'x 16'. I will need hardware and software. Please heko me wuth the list, My phone is 9124273734. I would like to talk with someone if possible. Thanks, Rus
I am upgrading a CNC with 3 stepping motors, and its all I want to keep. What technical information do you need in order to receive a quotation from you with the new items I need to buy from you?
Dealing with your CNC upgrade we will need a good detail on exactly what you plan on keeping and reusing, all technical information about the parts that you keep will make our recommendations more precise for your application.

Please email customerservice@buildyourcnc.com for any quote related questions.
Click the link to add information to this solution:
I am upgrading a CNC with 3 stepping motors, and its all I want to keep. What technical information do you need in order to receive a quotation from you with the new items I need to buy from you?
I just ordered a 1/2" lead screw and bearings, etc. But I don't see any 1/2" shim washers for those bearings. If you have any, please toss 8 of them in the shipment and I'll gladly reimburse you.
We will provide shim washers as a part of machine assemblies, but when purchasing lead screw and bearings, the shim washers must be purchased as well. Please give us a call and we can send them out.
Click the link to add information to this solution:
I just ordered a 1/2" lead screw and bearings, etc. But I don't see any 1/2" shim washers for those bearings. If you have any, please toss 8 of them in the shipment and I'll gladly reimburse you.
I am building a cnc router with twin ball screws on the long axis and I will have a rotary axis as well. I need a 5 axis breaker board using only 4 axis total. Can you help me?
Yes, we can make a redLeaf system that has all 6A drivers for use with the 651 oz-in motors. We can also wire the electronics in a way that two of the drivers will use the pins of the same axis so that axis will drive two drivers and motors.
Click the link to add information to this solution:
I am building a cnc router with twin ball screws on the long axis and I will have a rotary axis as well. I need a 5 axis breaker board using only 4 axis total. Can you help me?