I have not come across this problem, but there may be USB, or firmware issues that you are experiencing. I would recommend going on the polabs website and using their support center (https://support.poscope.com/)and posing that question to them. Also, have you tried the ethernet port as an alternative to see if that helps?

Here is the response from an LLM:

Check USB Cable and Port: Start with the basics. Sometimes this error is due to a poor USB connection. Ensure you're using a high-quality, shielded USB cable and that it's plugged into a USB port directly on your computer, not through a hub. If possible, try a different USB port or a different cable to rule out any issues there.

Update Firmware and Software: Ensure that both your PoKeys57CNC firmware and the Mach4 software are up to date. Firmware updates for your PoKeys board might include optimizations or fixes that address connectivity issues.

USB Polling Rate: This error can also arise from the USB polling rate setting in the PoKeys configuration software. It might be set too high for your system's ability to handle it. Try lowering the polling rate and see if that resolves the error.

Computer Performance: Check your computer’s performance. If it’s running several heavy applications simultaneously, it might not be able to process signals from the PoKeys board fast enough. Try closing unnecessary applications or consider using a dedicated machine if your current setup is too taxed.

Mach 4 and PoKeys Plugin Configuration: Dive into the Mach 4 plugin configuration for PoKeys. Ensure that all settings are correctly configured as per the manual. Incorrect settings might lead to communication bottlenecks.

Connection Quality and Interference: Consider any potential interference sources near your CNC setup or computer. Electromagnetic interference from large motors, other electronics, or long cable runs can affect communication quality. Try rearranging your setup to minimize interference.

Consult Documentation and Support: If the issue persists, consult the detailed documentation provided by PoKeys or reach out to their customer support. They can offer more specific advice based on the latest product updates or known issues.

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[596] I have followed your YouTube video on setting up the pokeys 57cnc board but when I open Mach 4 I get a error message the the connection is to slow

I have not come across this problem, but there may be USB, or firmware issues that you are experiencing. I would recommend going on the polabs website and using their support center (https://support.poscope.com/)and posing that question to them. Also, have you tried the ethernet port as an alternative to see if that helps?

Here is the response from an LLM:

Check USB Cable and Port: Start with the basics. Sometimes this error is due to a poor USB connection. Ensure you're using a high-quality, shielded USB cable and that it's plugged into a USB port directly on your computer, not through a hub. If possible, try a different USB port or a different cable to rule out any issues there.

Update Firmware and Software: Ensure that both your PoKeys57CNC firmware and the Mach4 software are up to date. Firmware updates for your PoKeys board might include optimizations or fixes that address connectivity issues.

USB Polling Rate: This error can also arise from the USB polling rate setting in the PoKeys configuration software. It might be set too high for your system's ability to handle it. Try lowering the polling rate and see if that resolves the error.

Computer Performance: Check your computer’s performance. If it’s running several heavy applications simultaneously, it might not be able to process signals from the PoKeys board fast enough. Try closing unnecessary applications or consider using a dedicated machine if your current setup is too taxed.

Mach 4 and PoKeys Plugin Configuration: Dive into the Mach 4 plugin configuration for PoKeys. Ensure that all settings are correctly configured as per the manual. Incorrect settings might lead to communication bottlenecks.

Connection Quality and Interference: Consider any potential interference sources near your CNC setup or computer. Electromagnetic interference from large motors, other electronics, or long cable runs can affect communication quality. Try rearranging your setup to minimize interference.

Consult Documentation and Support: If the issue persists, consult the detailed documentation provided by PoKeys or reach out to their customer support. They can offer more specific advice based on the latest product updates or known issues.

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I HAVE FOLLOWED YOUR YOUTUBE VIDEO ON SETTING UP THE POKEYS 57CNC BOARD BUT WHEN OPEN MACH 4 GET A ERROR MESSAGE CONNECTION IS TO SLOW

Sure, let me check.

Additional Information:
Your order was shipped out on Tuesday (10/20/2020). I noticed that your email was not stored in the customer record when the order was made. I will send you the tracking number via email now.

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Placed an order for the cable set for the Pokeys57cnc interface on 10/20 but it is not showing up in My Account as being ordered. It was charged to my credit card and I have not had any info that it was received by you.

The greenBull 4X comes with all of the components and electronics to assemble the gantry of the machine. You will need to build the table. We provide the rails and roller chain for the X-axis (along the length of the table for full 8 feet of travel). You will need to provide some wire to connect the electronics and a computer to run the machine. You will also need to purchase the software that you will need to run the machine that matches how you will apply the machine. We suggest the mach3 control program. The CAM program is up to you as there are many options out there.

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I am interested in buying the greenBull 5X Long Z CNC Machine Kit, but it is not clear for me what is included in this kit. Is there anything else I need to get the machine work?

Yes, you can use the onboard relays on the pokeys57CNC controller to trigger the plasma torch.

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I want to trigger a plasma torch with the Pokeys57CNC that I bought from you. I am connecting a Proma THC following your basic instructions for the Plasma sense But I don't know what I would use to trigger the torch. I watched the video on lazer engraver. Can I use the same for triggering a plasma torch?

Which input on the board are you using?

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I'm having the same problem, and the net is offering no answers. It was working fine, then quit. I'm guessing some kind of update broke it

Additional Information:
I'm having the same problem, and the net is offering no answers. It was working fine, then quit. I'm guessing some kind of update broke it

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My pokeys57cnc board is showing the Probe active all the time. I have removed all connections to the probe inputs on the board including the grounds and it still shows active.

If the Z-Axis is moving down when you press the page up or page down (or by moving the z-axis by another means like with an MPG, Pendant, or the built-in MPG in Mach3), then the direction signal wire is not connected correctly. The direction signal wire works by moving in one direction with a low signal (like gnd) and moving in the other direction with a high signal (like 5v). If the signal stays at one of the two signals, it will only move in the direction of the current signal state. Recommended action is to determine if the DIR- and DIR+ signal wires are connected securely and make good contact at the driver and controller sides.

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I installed a pokeys57cnc and use Mach3 for the mill. When I page up or down the Z axis moves down. Is there a setting I need to change? I checked the Z axis wiring and it matches the X and Y axis which function correctly.

If the Z-Axis is moving down when you press the page up or page down (or by moving the z-axis by another means like with an MPG, Pendant, or the built-in MPG in Mach3), then the direction signal wire is not connected correctly. The direction signal wire works by moving in one direction with a low signal (like gnd) and moving in the other direction with a high signal (like 5v). If the signal stays at one of the two signals, it will only move in the direction of the current signal state. Recommended action is to determine if the DIR- and DIR+ signal wires are connected securely and make good contact at the driver and controller sides.

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I installed a pokeys57cnc and use Mach3 for the mill. When I page up or down the Z axis moves down. Is there a setting I need to change? I checked the Z axis wiring and it matches the X and Y axis which function correctly.

To make an axis move in the opposite direction to what it is currently moving, you will need to toggle the ":direction:" active low setting for that axis. for instance, if when you press the page up button and your z-axis move down instead of up, then you need to make this change in the configuration.

To do this in Mach3:
- Click on the config option in the top menu
- Click on ports & pins
- Click on the motor outputs tab
- on the axis you wish to reverse, click on the "dir active low" to toggle the state of that parameter.

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I installed a pokeys57cnc and use Mach3 for the mill. When I page up or down the Z axis moves down. Is there a setting I need to change? I checked the Z axis wiring and it matches the X and Y axis which function correctly.

I am posing this question to the PoLabs folks. I will provide a respons when they get back to me. Thanks for the patience.

Additional Information:
Polabs response: The E-stop MUST be connected to the device that is used as the motion device.

Additional Information:
Here is more elaboration from PoLabs and a question regarding the need for multiple devices:
Although the PoKeys plugin for Mach3 supports multiple PoKeys devices, only one device can be a motion controller. Since, PoKeys57CNC is always configured as motion controller by the plugin, there shouldn't be more than 1 PoKeys57CNC used by the plugin at a time.
May I ask you about the application and why there is a need for multiple PoKeys57CNC devices?

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I am running 2 pokeys 57 devices on mach3, and apparently the e-sops are conflicting. Is ther a way to disable one or get them to work together?

If your Z axis is moving in the opposite direction, go into Mach3, click on config, ports & pins, then click on the motor outputs tab. You will see the axes labeled on the left and the parameters labeled on the top of this dialog box. Toggle the dir low active for the z-axis.

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What if I'm having the same issue on a different axis?

Additional Information:
You can follow the same procedure as with the z-axis. When you get to the motors outputs tab, toggle the dir low active checkbox for the axis that you would like to change.

If you are using another control program, let me know and I will add the recommended action here.

Additional Information:
Girbl

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I have a grbl laser machine tronhoo machine that is running back wards and side ways wrong help

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I have a grbl laser machine tronhoo machine that is running back wards and side ways wrong help

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I have a grbl laser machine tronhoo machine that is running back wards and side ways wrong help

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I have a grbl laser machine tronhoo machine that is running back wards and side ways wrong help

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I have a grbl laser machine tronhoo machine that is running back wards and side ways wrong help

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I have a grbl laser machine tronhoo machine that is running back wards and side ways wrong help

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I have a grbl laser machine tronhoo machine that is running back wards and side ways wrong help

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I have a grbl laser machine tronhoo machine that is running back wards and side ways wrong help

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I have a grbl laser machine tronhoo machine that is running back wards and side ways wrong help

Additional Information:
I have a grbl laser machine tronhoo machine that is running back wards and side ways wrong help

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I have a grbl laser machine tronhoo machine that is running back wards and side ways wrong help

Additional Information:
I have a grbl laser machine tronhoo machine that is running back wards and side ways wrong help

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I have a grbl laser machine tronhoo machine that is running back wards and side ways wrong help

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My Z-axis seems to be reversed on a fully assembled machine... I've tried reversing it in the config settings on Mach 3, but to no avail. What do I need to do? IS this a wiring issue that was not done correctly at the factory?

Your question caused me to make a quick video to understand how the pokeys57CNC controller works with a THC.

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[596] Would you help with the Hook up and the Configuration and whether it is in the Plugin or mach 4 control configuration that needs to be set. I decided to use the ultra fast encoders connector pin #8, 12 and 13 for Arc ok, UP and Down. Please advise what setting to set to make it all work. Thank you very much for your help!

For setting up home proximity sensors on the PoKeys57 board, it's typically recommended to use the designated limit/home terminal or pin. This is because these ports are specifically designed for connecting limit switches or proximity sensors used for homing.

If you've already connected your sensors to the limit/home terminal and they're not functioning properly, here are a few troubleshooting steps you might want to consider:

Check Wiring and Connections: Ensure that the wiring to the sensors is correct and secure. Sometimes a loose connection can cause issues.

Sensor Configuration: Verify that the sensors are properly configured in the software you're using to interface with the PoKeys57 board. This could involve setting the correct sensor type (NPN or PNP), and ensuring the software is looking for the homing signal on the correct pins.

Test Sensors Individually: Disconnect other inputs and test each sensor individually to isolate the issue. This can help determine if the problem is with a specific sensor or the board itself.

Firmware and Software Updates: Ensure that your PoKeys57 board firmware is up to date, and that you're using the latest version of the control software.

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On the pokeys57 board should I use the limit/home plug or just the block next to that plug form setting up home proximity sensors? I have them on the plug now and can not get them to work.

What are the voltage requirements for your proximity switches?

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On the pokeys57 board should I use the limit/home plug or just the block next to that plug form setting up home proximity sensors? I have them on the plug now and can not get them to work.

The Huangyang VFD doesn't need a plugin to work with the Mach3 USB RNRMotion controller. The controller is able to provide the PWM and on/off for the VFD through the AVI, ACM and output pins. You may be trying to use a plugin that utilizes the modbus RS-485 connection, which is another viable method of controlling the VFD.

Additional Information:
Here is more information on using the plugin for the Huanyang VFD plugin here:
https://www.machsupport.com/forum/index.php?topic=14182.0

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The plugin HuangyangVFD.dll is not showing up on Mach3 "PlugIn Control". The file has been placed in the plugins folders. Other plugins work like your RnRmotion.dll. I'm attempting to set the spindle to run through Mach3.

If your laser machine needs to reflect off of three mirrors before it finally passes the focal lens, then I would recommend realigning the laser.

You might also want to see if the nozzle is hot. If so, then the laser energy is hitting some of the nozzle body and not all of the laser energy is exiting the small aperture of the nozzle. To determine if this is the cause, remove the nozzle and try the operation again to see if you have better results. If the results are better with the nozzle off, then realign the mirrors. If you are still having difficulty getting the laser energy to exit the nozzle, increase the diameter of the nozzle aperture.

If you are still having poor results, take a look at the focal lens and the mirrors for any debris. An unclean lens and mirrors are a common cause of poor lasing performance.

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The tube is illuminated but I don't get clear firing to the piece. This is a rastering work and I get faint results and then it will be fine, then nothing. Tube changes from pink to solid line purple even when vectoring or manually holding the fire button.

Planet CNC has the option to turn off these outputs on your USB board. Under the File/settings/Pins. You will have Spindle (M3,M4,M5) Coolant (M7,M8,M9) as available output pins. On the drop down tabs for these output pins you will have this option ( --- ), if selected it will turn of that output pin in your board and you will get not voltage change in the pin.

Additional Information:
Cannot activate output in mkx

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On the USB controller I am unable to get voltage from the Mist relay block on the board. The Flood and Spindle produce a voltage change correctly. Is there a setting I am missing?

Is the signal gnd on the laser power supply connected to a gnd on the breakout board? Do you hear a high pitched sound, like a TV set with an antenna getting interference, but with a high pitch?

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OUR FIRST ATTEMPTS WERE WITH THE PLANET-CNC SOFTWARE, GOING THROUGH USB BOB. NO PROBLEM GETTING X & Y AXIS TO MOVE BUT UNABLE GET ANY ACTIVITY ON Z AXIS. WE THEN INSTALLED MANUAL SWITCH BETWEEN 5V AND TL, JOY. DISCONNECTED BOB FROM TH, MOVED OVER TH TL STILL

The Mach3 USB will not work with Linux CNC. You can use our parallel breakout baord instead (if you have a computer that has a parallel port available).

Here is the link to that interface:
https://www.buildyourcnc.com/item/electronicsAndMotors-parallel-breakout-relay

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Hello. I'm currently building my first CNC router, and I'm powering it with a 3 axis electronics kit that was purchased through your site. I chose to get the Mach 3 USB Breakout board, but now I'm wanting to try to use Linux CNC to work with the computer I have available. Will that work with this board?