I ordered two NEMA 23 steppers with 1/4" shafts, I received motors with 8mm shafts. I also ordered two 1/4" x 1/2" couplers, which I have not received. I have no problems with the motors, but I will n
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I will send two 8mm to 1/2" couplings to you ASAP. Please send an email to customerservice@buildyourcnc.com so I can determine to whom to send the couings. Thanks. Additional Information: Please notice, I followed up with several emails abut this situation. In one, I corrected the motor shaft sizes to 10mm. I understand that, as a result of my emails, the original 1/4" x 1/2" couplers were sent and apparently received by someone at the wrong address. As of this time, I have received no couplers of any size and have gotten no reponses to my emails. Can you enlighten me? Additional Information: I looked all throughout my email and I cannot find an email from you. Please send an email to phooddaniel@gmail.com so I can determine who this is and to whom I need to send the new couplings. Thanks