We have ran across this issue on occasion, and usually results is there is something along your wiring that is causing a fault or is not getting good contact.
We would recommend going through the wiring thoroughly and checking continuity with the y-axis wires, going from your USB or Parallel BoB to the driver.

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My CNC machine has suddenly started going in only one direction in the Y axis. It was working fine for several days and then started going in a single direction when I would do a manual job.

If one or more motor is not responding, please follow the troubleshooting directions below:

For parallel Bob only! Make sure both the parallel and USB are connected.

Re-check wiring, and connections for continuity (no breaks in the wires) and check for correct wiring locations from driver to BoB.
Check dip switch settings on the driver.
Check components, by swapping the motors (ex. y-axis motor to z or x-axis driver and z or x-axis motor to y-axis driver) to check if motor functions on another driver.
Depending on software check step low active (mach 3) or invert pulse (planet-cnc) for the axis which is not responding.
Mach 3 - config/port & pins/motor outputs / Planet-CNC - file/settings/axes

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I have an engine NEMA 34 from Y axis on my green bull that do not response, I already check connections and everything seems to be OK, how can I check that the motor it's working properly or not?

That is a simple loose connection. How the direction connection works. There is a high state (5v), and a low state (0V or ground). If the down operation is the high state and the connection is not good, the connection could go to a low state and then go in the opposite direction.

Check the connection and confirm it is secure.

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My Z axis motor changes direction in the middle of an operation. It starts out correctly, than in the middle of an operation the Z axis goes in a negative operation instead of the positive direction. When I reset after this having the Z axis go down it goes up, and then asked it to go up it also goes up?

Make sure all your bolts/screws are tighten correctly and if using a lead screw make sure your anti-backlash nut is not offset. Now a default setting will be 10101100 for your driver dip switch settings and in motor tuning (mach3) 1600 steps per, 400.02 velocity, 4 in acceleration. now the acceleration and velocity can be adjusted to move your machine faster, but if set to high they could stall. Make sure you have the correct wiring from your motor to your driver (https://www.buildyourcnc.com/Documents/PN.SM60HT86-2008BF-U%20(inhouse%20PN.60BYGH303-13)%20(1).pdf).

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I have your Nema 24 electronics kit and am having problems with the Z axis dropping over time. I am using a PC 8902 motor. Any ideas on what the problem is? What should be the motor tuning values in Mach3? Thanks

If the motor starts acting rough or is excessively trying to move without physically moving the input shaft. Re-check that your pins are in the correct settings and always set the amps required to the closest needed but not exceeded (ex. required 3.00A, but only having 3.14A revert from using 3.14 and go lower to 2.57A).
Also a software issue that can affect the motor is Config/MotorTunning/(x,y,z)-axis, if you are trying to push your motor to move at a faster rate by modifying the acceleration and velocity could cause your motor to fail if the settings are to high. Lastly out of those two tests, would re-check wiring for continuity lastly.

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Also, even if the wiring was checked thoroughly, re-check the wiring for any chafing from wire ties or any other means of causing a short with two or more of the motor wires.

You can also try swapping the motors from another axis to determine if the cause is derived from the driver or the motor.

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I disconnected the stepper motor entirely except left the yellow and blue wires tied together and the motor still made the sound when manually rotating the shaft. When I disconnected the yellow and blue wire the motor rotated smoothly again, so there must be a short inside the motor. Is there a warranty on the motors you sell?

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The X-axis stepper motor on my BlackToe suddenly started acting up. It is wired bipolar series, and was working great but then in the midst of a cutting operation the stepper started sounding rough- as though one of the phases was shorting out. However, all the connections and wires are in tact. Any ideas what would most likely cause this?

The drivers have quite a bit of protection, so you probably won't ruin anything. You motors are jumping and that is just the motors engaging from getting power from the power supply.

There could be many reasons your motors don't turn. Consider these troubleshooting tips:

- If you are using our parallel breakout board, make sure that the step pins are set for active low (config -> Ports and Pins -> Motor Outputs -> the steps pins should be enabled and set active low)

- The parallel breakout board is powered (connect the USB to the computer using a USB cable)

- In Mach3, make sure you have jog enabled (a little green button at thelower middle of the page in the program run screen).

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My stepper motors stopped working all of a sudden. Mach 3 is running fine, just no signals getting to the motors. The lights on the motor drivers began blinking erratically when this started. Any advice where a problem like this can come from would be greatly appreciated.

Did you install the Mach3 USB plug-in?

Make sure that you followed all of the steps and diagrams on the following page:
https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board

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ABSOLUTELY NOTHING WORKS. I HAVE ALL STRUCTURE AND MECHICAL PARTS OF THE BLACKTOOTH CUTTER DONE. HOWEVER WHEN WIRE UP STEPPER MOTOR TO DRIVER. THAT MACH 3 USB CONTROLLER BOARD, TRY JOG MOTOR, WORKS! PREVIOSULY HAD PLANET CNC BREAKOUT HOWRVER, ONLY MOVED MOTORS IN ONE DIRECTION COULDNT CHANGE IT. ANY HELP WOULD BE APRECIATED

Since you mentioned there is a nasty smell, I'm wondering if there might have been a issue with the power supply. Can you email us your name for the order and specific voltage you are using for the redFly? at techsupport@buildyourcnc.com. Also I want to mention if you have the USB cord plugged in to the redFly if it has the parallel interface board?

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When I first hooked up my redFly and was manually testing all the axes, everything was going well, then my Y axis stopped working all together, and now my X and Z have stopped also and my redFly has a nasty smell coming from it and none of the stepper motors seem to be getting power.

The KL-4030 is a Keling 3.0 amp stepper motor driver. These are generally pretty robust drivers. You mentioned in the question that it worked for one hour. This sounds like it could be a contact issue with the wiring in the terminals. I would recommend that you check all of the connections. The terminals that are used in these drivers have terminals that are easily used incorrectly.

Make sure to open the terminal all the way using a small screw driver. Then insert the exposed wire into the opening and re-tighten the terminal. Make sure of a good connection by tugging on the wires.

Also, check kthe digital wires that connect from the driver to the control board.

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I have a KL-4030 stepper motor driver that I only have about an hour use on it but seems to be bad already. Has anyone out there had the same problem?

If there is play within the motor itself, then that motor may be defective. Call us to provide us more detail on this issue.

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I have NEMA 34 motors for a GreenBull 6x12. After 2 weeks of use, my Y axis motor has developed play in the front but not rear of the motor. Is this a motor defect or has something come loose somewhere? Thanks,

If your axis shutters and will not move unless moved by another force, that sounds like your acceleration is set too high. Lower the acceleration until it works well, then lower it a bit more to have a margin of safety.

IF that didn't work, try swapping the X and Y drivers. That way you will pinpoint if the issue is the driver. If the proplem persists, then there may be an issue with the motor itself.

The X and Y drivers can be easily swapped by swapping only the motor wires.

- Remove the x-axis motor wires from the X driver.
- Remove the Y motor wires from the Y driver.
- Insert the X motor wires into the Y driver.
- Insert the Y motor wires into the X driver.

Now the Y-axis will move the gantry. Test the Gantry movement by moving the Y axis using the up and down arrow keys (mach3).

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X AXIS STEPPER MOTOR STALLS AND SHUTTERS WHEN COMING FROM A STAND STILL WON'T MOVE WITHOUT PUSH BY HAND. I TOOK THE CHAINS OFF SPUN FINE WITH OUT LOAD. HAVE CHAIN HOOKED UP CAN MACHINE BACK FORTH HAND, NO HANG UPS OR ANYTHING, BUT TRY TO IT DOESN'T JUST SPINS OUT. ANY SUGGESTIONS?

Yes, we can help you with leveling your CNC machine even if you didn't purchase it from us.

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[789] I need to level my cnc machine, but I didn't purchase it from you, so: Do you offer tech support with leveling a cnc? Because I don't see this problem listed .And: Do you offer support if my machine was purchased in China or from another vendor?

That is correct. To reverse the direction for a specific stepper motor on an axis, you should toggle the DirLowActive. The direction terminal on a driver (labeled Dir or CW) has a high signal for a particular direction and a low signal for the opposite direction. By simply toggling the DirLowActive, you are reversing this state.

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Also Check Homing/Limits there is also a reverse setting.

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Mach3 USB Interface Board, I cant reverse my axis direction by toggling Reversed in Motor Home/Softlimits, I have to toggle Dir LowActive in port & pins Motor Outputs to reverse an axis, any ideas?

This sounds like a problem with the step (pulse) signal. The driver motors receive two signals from the computer via the board -- one is high or low and tells the motors which direction to turn, one is a square wave pulsed signal(quick that tells the motor to turn or a constant high signal that tells the motor to maintain its position. With an oscilliscope you can check for proper signal at the board. If you bought the board from us, please contact us to arrange a return authorization.

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Y axis on usb controller not working. The motor gets power and holds but will not turn. I tried switching the same wires, driver, and motor over to the A axis on the controller and it works fine like that. I have double, and triple checked the wiring

Most likely, the driver is not receiving the high or low signal for the direction terminals. The way direction works for an axis is the controller will output a high signal (5V) for one direction and low signal (0V) for the opposite direction. If the signal is always at one signal, say 5V, whether it is commanded in one direction or the other, then the axis will only move in that direction.

To solve this problem, make sure that the wiring is secure at both ends (from the controller to the driver). Also, make sure the Dir+ and DIR- are both wired correctly (i.e. the Dir- is connected to the signal gnd on the controller and the ZD is connected to Dir+ on the driver.

You can use a multimeter to determine the voltage at the ZD terminal by:
- setting the multimeter to DC voltage (the V with a straight line, or dashed line above the V)
- place the black lead on the gnd terminal
- place the red lead on the ZD terminal
- press the page up button and check the voltage
- press the page down button and check the voltage.

You should see the voltage change from 0V to 5V or vice versa.

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Hi I have just set up my machine using a mach 3 USB board I can only get the Z to go in one direction Y and X are Ok I have check wiring and looked at video over and over what have I missed??

Did you install the Mach3 USB plug-in?

Make sure that you followed all of the steps and diagrams on the following page:
https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board

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Absolutely nothing works. I have all structure and mechical parts of the blacktooth cutter done. However when i wire up the stepper motor to the motor driver. and that to the mach 3 usb controller board, and try to jog the motor, nothing works! I previosuly had the planet cnc breakout board, howrver, that only moved the motors in one direction and i couldnt change it. any help would be apreciated

We may be able to source those motors. Curious, the 6000 oz-in motor is pretty big. Do you mind explaining the application of the CNC machine and the structure that would require the large motor?

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The largest motors we can offer is 3900 oz-in without any mechanical help. 6000 oz-in can be resolved by mechanical means as an alternative.

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I am converting a 12x36 lathe over to CNC, I am interested in a 2 axis kit. I would love one stepper motor to be no smaller than 1200oz. , and another at 6000z. Is this something that you could offer? I have two other cnc machines but this is my first converstion on my own.

If you select the Settings Page and select or tick Auto Limit Override - this will allow you to back off the switch.

Additional Information:
limit and home switch

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When the machine hits the limits it stops but the switch is still tripped so clicking the Mach3 RESET button doesn't do anything. How am I supposed to get the machine to move off of the limit switch so I can continue working?

Modifying the Z-axis to accommodate a larger motor will be a worth while task and is possible, however we have not calibrated the z-axis therefore using the 1600 Steps-per inch in the motor tuning on our machine in our shop. We have not noticed any significant depth increments from not calibrating the z-axis but only from zeroing the z axis too close to the material. Also in your design did you specify the actual depth and the length of tool (end mill/ bit) that you are using?

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I bought a Blacktoe 2 x 8 three years ago and have always had a problem with the Zid axis. No matter how tightly I've calibrated the axis it always cuts to deep. Can I put a larger Stepper motor on Z-axis using the same motion electronics that came with the original machine.