[ Log In ]
[ Register ]

Question #: 953

Question: I bought a 36V power supply through you, and when I connected it to the wall outlet, it measures in the mid to high 70 Volt range. I then bought one on-line, and got the same result. When I test the line voltage, it reads 111V, so I believe the multimeter is working properly. What am I doing wrong?

Current Solution

We recommend using an extension cord, or some other 3 conductor power cable, that is at least 16 AWG. Cut the end of the cable off, and then strip to expose the three wires, typically white, black and green. Connect the black to L (called Live), white no N (called Nuetral), and green to the 3rd place from the right, that has the three line symbol for Ground. Our supply has a red switch on the side. When looking at the terminals, it will be on the right hand side of the supply. make sure that you have selected the proper input voltage with this switch. Either 220v (used mainly overseas) or 115V (for typical North American power)


Other Possible Solutions to this Question

Get Help with:
This Product
Tech Support
This Product
Order Query
Tech Support
Not logged in. Log In Register
Track Order(s)
View Order(s)
I Want to Schecule a One-On-One Paid Tech Support Session
Book an Appointment Pertaining to a BuildYourCNC Product (Free)
Ask a Quesion Below (Free):
Book an Appointment Pertaining Other Equipment ($60/half hour)
Book an Immedite Appointment Pertaining Other Equipment ($120/half hour)
Ask a Quesion Below (Free):
Waiting for response... I may not answer immediately, but I was notified on my cellular phone so my response is forthcoming. If I don't respond immediately, you can always go to the [My Account] page to see all of our chats at any time.