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BOB will only drive one direction. Same experience with different drivers and different motors. Checked motors on breadboard and will turn both directions. Request authorization return for replacement
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We send out only new products, so I'm not sure why that happened. To get an RMA, just ma the part back to us with a note of the issue and your name and address. Send the package to 32624 SummerGlade Dr. Wesley Chapel, FL 33545
