Please be advised: UPS Shipping will take more time to be shipped as packages need to be taken to a UPS store which is not done every day. Please select USPS for a faster shipping turnaround.
Please share what versions of ReplicatorG, Python, Java, Firmware and the Arduino drivers you are currently using for the whiteAnt 3d printer.
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We use the version 0024 of replicatorG which works quite well. The firmware is specified on the videos as you perform the installation. You can find the videos on this page: https://www.buildyourcnc.com/whiteAnt3DPrinterandCNCMachine.aspx