I have not come across this problem, but there may be USB, or firmware issues that you are experiencing. I would recommend going on the polabs website and using their support center (https://support.poscope.com/)and posing that question to them. Also, have you tried the ethernet port as an alternative to see if that helps?

Here is the response from an LLM:

Check USB Cable and Port: Start with the basics. Sometimes this error is due to a poor USB connection. Ensure you're using a high-quality, shielded USB cable and that it's plugged into a USB port directly on your computer, not through a hub. If possible, try a different USB port or a different cable to rule out any issues there.

Update Firmware and Software: Ensure that both your PoKeys57CNC firmware and the Mach4 software are up to date. Firmware updates for your PoKeys board might include optimizations or fixes that address connectivity issues.

USB Polling Rate: This error can also arise from the USB polling rate setting in the PoKeys configuration software. It might be set too high for your system's ability to handle it. Try lowering the polling rate and see if that resolves the error.

Computer Performance: Check your computer’s performance. If it’s running several heavy applications simultaneously, it might not be able to process signals from the PoKeys board fast enough. Try closing unnecessary applications or consider using a dedicated machine if your current setup is too taxed.

Mach 4 and PoKeys Plugin Configuration: Dive into the Mach 4 plugin configuration for PoKeys. Ensure that all settings are correctly configured as per the manual. Incorrect settings might lead to communication bottlenecks.

Connection Quality and Interference: Consider any potential interference sources near your CNC setup or computer. Electromagnetic interference from large motors, other electronics, or long cable runs can affect communication quality. Try rearranging your setup to minimize interference.

Consult Documentation and Support: If the issue persists, consult the detailed documentation provided by PoKeys or reach out to their customer support. They can offer more specific advice based on the latest product updates or known issues.

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I HAVE FOLLOWED YOUR YOUTUBE VIDEO ON SETTING UP THE POKEYS 57CNC BOARD BUT WHEN OPEN MACH 4 GET A ERROR MESSAGE CONNECTION IS TO SLOW

Which machine has the issue with the videos?

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I can't get any of the original build your cnc videos to load past step 5. Can anyone help please?

It sounds like you got a misprinted book. If you purchased it from us, please contact us directly for a replacement. If you bought it from Amazon or a third party, you'll need to contact them. General information about lead screws is available on this website and at buildyourtools.com.

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Just bought Build Your own CNC Machine book. It is missing the chapter on lead screws that is described on page 181 at the end of Chaprer 16. Where can I get this info?

I have not come across this problem, but there may be USB, or firmware issues that you are experiencing. I would recommend going on the polabs website and using their support center (https://support.poscope.com/)and posing that question to them. Also, have you tried the ethernet port as an alternative to see if that helps?

Here is the response from an LLM:

Check USB Cable and Port: Start with the basics. Sometimes this error is due to a poor USB connection. Ensure you're using a high-quality, shielded USB cable and that it's plugged into a USB port directly on your computer, not through a hub. If possible, try a different USB port or a different cable to rule out any issues there.

Update Firmware and Software: Ensure that both your PoKeys57CNC firmware and the Mach4 software are up to date. Firmware updates for your PoKeys board might include optimizations or fixes that address connectivity issues.

USB Polling Rate: This error can also arise from the USB polling rate setting in the PoKeys configuration software. It might be set too high for your system's ability to handle it. Try lowering the polling rate and see if that resolves the error.

Computer Performance: Check your computer’s performance. If it’s running several heavy applications simultaneously, it might not be able to process signals from the PoKeys board fast enough. Try closing unnecessary applications or consider using a dedicated machine if your current setup is too taxed.

Mach 4 and PoKeys Plugin Configuration: Dive into the Mach 4 plugin configuration for PoKeys. Ensure that all settings are correctly configured as per the manual. Incorrect settings might lead to communication bottlenecks.

Connection Quality and Interference: Consider any potential interference sources near your CNC setup or computer. Electromagnetic interference from large motors, other electronics, or long cable runs can affect communication quality. Try rearranging your setup to minimize interference.

Consult Documentation and Support: If the issue persists, consult the detailed documentation provided by PoKeys or reach out to their customer support. They can offer more specific advice based on the latest product updates or known issues.

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[596] I have followed your YouTube video on setting up the pokeys 57cnc board but when I open Mach 4 I get a error message the the connection is to slow

The files and hardware option for our machines has been removed from the site due to the following reasons:
Difficulty for the end use of the files and the challenges (and time/money) on our side to assist in using these files.
The abuse of these files over the internet.
Ultimately may reduce the sales of machines keeping us in business.
Sadly, this is what has come out of our company attempting to be open; however, the machines sold on this site is still far lower in price than the competition for the quality that we provide as we have a great desire to engender the cottage industry to fulfill their need for low end manufacturing. My sincere apologies if this causes any inconvenience.

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NO, is not possible, I can help with the shipping cost

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I was wondering if it is at possible to get a autocadd drawing of the pieces that need to be built for your cnc hardware kit

Yes, Mach3 (the software profram) will work with Windows 7, and windows 10 when coupled with the Mach3 USB interface. If you intend to use the parallel port driver, stick with Windows 7 in 32-bit mode.

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Rnrmotion.dll is a dynamic link library which is very similar in function to an executable program, or app. Since a dll is executable, malicious code can be embedded in that type of file, so windows will automatically flag all files of this type. You just need to make sure you are downloading from a trusted source. The emotion.dll file on our site is clean, but still run run windows defender against it to make sure.

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I intend to intall mach3 on Windows 10 OS. Will I need to install the USB Motion Driver RnRMotion.dll? I attempted to download this but it was blocked by Windows 10.

An unhandled exception generally means that, in the program code, the program is not checking against every possible exception that could occur. Most likely, this exception is caused by some limit that is being exceeded (or the other way around). I would remove any files that could be associated with the program, like setting files, or even register configurations associated with that software. Also, make sure that you completely update your version of windows.

Check to make sure all of the drivers are current for your graphics hardware. Make sure that your graphics hardware works in other programs as well.

If you upgraded the Windows version, check to make sure your graphics hardware is compatible with the new version of Windows. Unhandled exception issue may be associated with graphics hardware and compatibility.

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I've given up on the wiped laptop and loaded the program on a different computer using windows 8. At first it won't operate my CNC until I read on Planet-CNC forum about loading the drivers on windows 8. All working now. Will run through the calibrations again today. Thanks

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I had to wipe my computer due to virus and now can not download the USB software again. I get a "unhandled exception" error message. Any suggestions?

Although the strains may sometimes be the same as in the previous year's vaccine, you should NOT use the previous season's vaccine you might still have in your refrigerator. Influenza vaccine distributed in the northern hemisphere expires on June 30 after each season; expired vaccine should NEVER be administered. Secondly, antibody titers that persons might have achieved from the previous year's vaccination will have waned and need to be boosted with a dose of the current year's vaccine.

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WHY DO PEOPLE RECEIVED INFLUENZA VACCINE LAST YEAR STILL NEED TO GET VACCINATED THIS WHEN THE VIRUSES HAVEN'T CHANGED?

The electronics (stepper motors, drivers, power supply and interface board) can be found here:
https://www.buildyourcnc.com/item/electronicsAndMotors-3axis-425-elcombo

If your computer cannot connect to the parallel breakout board (the interface card), just make sure to inform us that you need the USB alternative.

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Just purchased the book "Build Your Own CNC Machine". Can I get hardware and electronics kits and how?

It is never too early to begin planning for the coming fall's influenza vaccination program. The most important thing you can do initially is to place your order for vaccine from your usual source. Some manufacturers often stop taking pre-orders in mid-May. Be sure to include vaccine for pediatric patients needing two doses and also for your facility's healthcare workers as part of your overall campaign.

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WE ARE ALWAYS CONCERNED THAT THERE WON'T BE ENOUGH VACCINE TO VACCINATE OUR PATIENTS IN THE FALL. WHAT CAN DO ASSURED WE'VE DONE ALL POSSIBLY AVOID THIS TYPE OF SITUATION?

There are several reasons why this misconception persists: (1) Less than 1% of people who are vaccinated with the injectable vaccine develop flu-like symptoms, such as mild fever and muscle aches, after vaccination. These side effects are not the same as having influenza, but people confuse the symptoms. (2) Protective immunity doesn't develop until 1–2 weeks after vaccination. Some people who get vaccinated later in the season (December or later) may get influenza shortly afterward. These late vaccinees develop influenza because they were exposed to someone with the virus before they became immune. It is not the result of the vaccination. (3) To many people "the flu" is any illness with fever and cold symptoms. If they get any viral illness, they may blame it on the flu shot or think they got "the flu" despite being vaccinated. Influenza vaccine only protects against certain influenza viruses, not all viruses. (4) The influenza vaccine is not 100% effective, especially in older persons. For more information on this topic, go to: www.cdc.gov/flu/professionals/vaccination/effectivenessqa.htm

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SOME OF MY PATIENTS REFUSE INFLUENZA VACCINATION BECAUSE THEY INSIST "GOT THE FLU" AFTER RECEIVING INJECTABLE VACCINE IN PAST. WHAT CAN I TELL THEM?

If you are getting the message RNR Motion Card Not Found, the controller is shorting. Check the wiring to make sure you have all of the correct wires in the correct terminals. Check the voltages of all the terminals to make sure everything shows the correct polarity and voltages.

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Mine did the same thing. Try pushing the USB cable all the way into the port and slightly up. My usb port on the card is slightly oversized and breaking the connection. Ordering some USB type B connectors off of amazon, gonna try and re-solder a new port on the card before replacing the card.

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I am having the same problem but nothing has fixed it. I have replaced the card but still no results.


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I am having the same problem but nothing has fixed it. I have replaced the card but still no results.

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[575] After reset of E stop, I get error message "RnR Motion Card Not Found". Have you any advice?

The largest CNC machine we make at this time (12/04/2015) is the GreenBull 6'x12' model. This model has 2 options for Z-axis travel.

The short-z option has a total Z travel of 5.75 inches. From that you would subtract the length of the end mill used and the thickness of the spoil board to determine the maximum material thickness. (Example: If the end mill extends 1.25" from the collet and the spoil board is .75", then the material could be up to 5.75 - 1.25 - 0.75 = 3.75 inches in thickness). This is good for most sheet-type materials.

The long-z option, used mainly for large 3D carvings, requires a custom frame and allows for up to 36" of travel.

The tolerance of our machines, like any machine, depends on several variables. The major variables include the manufacturing tolerance, the type of machine control used, the precision of assembly, the thoroughness of maintenance, and the initial and ongoing calibration of the machine. Because we sell kits only most of these variables are outside our control. Therefore, we are hesitant to guarantee a certain level of tolerance for an end user. However, in our experience, tolerances of .001" are readily achievable with our machines.

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What tolerance can I expect from your largest cnc machine and the laser cutter? Also, what depth can I get on the z axis?

You can see the component list on the hardware and plans machine (scratch build machine) since it is the same machine in the book:

https://www.buildyourcnc.com/Item/cnc-machine-scratchbuild

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Sorry but did not get copy of address for downloading MDF Plans and Cut List PDF fileHow do I download the MDF Plans and cut List PDF file please

Yes, you can control the speed of the 2.2 kW spindle, and the other spindles we sell, through Mach3 software. It requires making some changes to the settings in Mach3 and in your inverter. It also requires an additional part, which is called a USB to Serial Converter, found on our site here:

https://www.buildyourcnc.com/item/Interfaces-newbiehack-Interfaces-TTL232R-USB-UART-Serial

I have some additional instructions, that I will send upon request, by email. I will also be adding a complete tutorial and video, to the website, on how to do this soon.

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can I control the speed of a 2.2 spindle through your 5 axis breakout board with relay?

The electronics combo with the sku of 101 on Amazon.com includes a parallel interface.

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I am looking at your 3 axis CNC machine kit(part #101) on Amazon. Is the interface on this kit USB?

Dealing with orders a few years ago, we did supply the g-code files for the machines that were purchased. However we do not supply any files to recreate our machines at the current moment nor do we plan on giving them in the future.

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I built a machine using your original tutorial years ago. Do you still offer the code to run on this machine to make the 4x8 black toe?

We would highly recommend using our forums to sell you machine buildyourtools.com.
We currently do not have a page or option to allow our customers to sell our machines, you can also contact us at customerservice@buildyourcnc.com, for further assistance dealing with the machine and in regards to selling it.

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I have a blueChick 13"x24" or 13"x36" Desktop CNC Router Kit v3.0 (Timing Belt) that I've assembled but never was able to get it running. Can BuildYourCNC assist me in selling this machine? Do you have used machine offerings on your site?

Gcode or digital files are not available for our machines.

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I have the build your own CNC kit 3 Axis CNC Machine 2008, were can I get the Gcode or vector files for it ? I wanted to have it laser cut