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Unanswered Questions

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Recently Answered Questions

  • Is this the correct (4 wire ) for motor wire extension on 5x? https://buildyourcnc.com/item/electronicsAndMotors-cable-wire-20awg-wrcon

    Yes, that is the cable we use for all of our 4-wire motors in motion applications.

    The cable is specially made for motion applications and has a 20 AWG conduit size.

    Click the link to respond:
    Is this the correct (4 wire ) for motor wire extension on 5x? https://buildyourcnc.com/item/electronicsAndMotors-cable-wire-20awg-wrcon

  • Hi Guys, I just received an order for some cable and realized the moment it arrived that I Miss-ordered. I ordered 8 wire instead of 4 wire. Can I exchange?

    Certainly. The easiest way to process this and get you the correct item, re-order the new item and go ahead and send the mis-ordered item back with a note that you would like a refund for this order.

    If time is not a factor for you but you don't want to be out-of-pocket, then simply send the item back (with a note that you need a refund) and you can re-order after the refund is made.

    Click the link to respond:
    Hi Guys, I just received an order for some cable and realized the moment it arrived that I Miss-ordered. I ordered 8 wire instead of 4 wire. Can I exchange?

  • where are the pdf files or the mdf sheets mentioned in the cnc book on page 18

    The book pdf documents are on this page:
    https://www.buildyourcnc.com/Book.aspx

    Just click on the red area in the first paragraph that states: Click here for the book's documents.

    Or, you can just go here for the documents directly for your convenience:
    https://www.buildyourcnc.com/Documents/CNC%20Kit%201-1.pdf

    Additional Information:
    The mdf sheets layout are here:
    https://www.buildyourcnc.com/Documents/cuts-Layout1.pdf
    and here:
    https://www.buildyourcnc.com/Documents/cuts-Layout1%20(2).pdf

    Click the link to respond:
    where are the pdf files or the mdf sheets mentioned in the cnc book on page 18

  • where are the pdf files for the mdf sheets mentioned in the book

    The book pdf documents are on this page:
    https://www.buildyourcnc.com/Book.aspx

    Just click on the red area in the first paragraph that states: Click here for the book's documents.

    Or, you can just go here for the documents directly for your convenience:
    https://www.buildyourcnc.com/Documents/CNC%20Kit%201-1.pdf

    Additional Information:
    The mdf sheets layout are here:
    https://www.buildyourcnc.com/Documents/cuts-Layout1.pdf
    and here:
    https://www.buildyourcnc.com/Documents/cuts-Layout1%20(2).pdf

    Click the link to respond:
    where are the pdf files for the mdf sheets mentioned in the book

  • in the book page 18 it says the are down loadable pdf files containing the measurements of the mdf sheets I can not find them on your site even under the book tab

    The book pdf documents are on this page:
    https://www.buildyourcnc.com/Book.aspx

    Just click on the red area in the first paragraph that states: Click here for the book's documents.

    Or, you can just go here for the documents directly for your convenience:
    https://www.buildyourcnc.com/Documents/CNC%20Kit%201-1.pdf

    Additional Information:
    The mdf sheets layout are here:
    https://www.buildyourcnc.com/Documents/cuts-Layout1.pdf
    and here:
    https://www.buildyourcnc.com/Documents/cuts-Layout1%20(2).pdf

    Click the link to respond:
    in the book page 18 it says the are down loadable pdf files containing the measurements of the mdf sheets I can not find them on your site even under the book tab

  • HIWIN Rail out of stock

    It is out of stock at this time (12/14/2018). We are awaiting shipment.

    Click the link to respond:
    HIWIN Rail out of stock

  • I ordered a 1.5KW 110 volt spindle. I just received the box and the spindle clearly says on the foam packaging and the side of the spindle that it is 220V. I think you shipped me the wrong spindle

    Did this spindle come with a 110V 1.5kW VFD?

    Additional Information:
    The reason I ask is because the 220V 1.5kW spindle may work well with the 110V 1.5kW VFD. I believe we did the test prior to shipment.

    Additional Information:
    I have a 110V HY01D511B VFD already. I did not know they would work together. I will give this a try.

    Additional Information:
    If you did't get the VFD paired with the spindle from us, then I would not connect the 220V spindle with your VFD. Let me ask my technician and get back with you.

    Additional Information:
    My technician said that it should work since the 220V 1.5kW spindle worked with our 1.5kW 110V VFDs.

    Remember to seek the advice and guidance of a professional electrician when connecting these types of high powered devices.

    Additional Information:
    Do you have any info on the settings? I would rather buy a pre-configured VFD from you if you don't have the settings for my HT since I have already fried one spindle because of lack of documentation from the manufacturer. If you can setup a VFD that works with the spindle you sent at 110v input voltage I would be fine with the extra expense.

    Click the link to respond:
    I ordered a 1.5KW 110 volt spindle. I just received the box and the spindle clearly says on the foam packaging and the side of the spindle that it is 220V. I think you shipped me the wrong spindle

  • What are the overall dimensions of the GreenLean Machine?

    The overall dimensions of the GreenLean Machine are approximately 86 inches Tall by 116 inches wide.

    Click the link to respond:
    What are the overall dimensions of the GreenLean Machine?

  • Are there any videos detailing wiring of limit switches and stop button?

    This video may serve helpful on the homing and limit switches:
    https://www.buildyourcnc.com/PrimeronHomingandLimitSwitches.aspx

    I don't go into great detail on the wiring, however. If after you watch that video and you still need a video, please let me know and I will make a video on the wiring of limit switches and the E-stop button.

    Click the link to respond:
    Are there any videos detailing wiring of limit switches and stop button?

  • Hello, will the 5x10, 40w laser cutting table cut nylon fabric like 1000D Cordura?

    1000D Cordura is a woven fabric made with nylon. CO2 Lasers can cut nylon but nylon melts poorly, so the finish may not be acceptable.

    Additional Information:
    Thats what i was worried about. Is there any way i could get someone to run a quick test to see how the finish is? Im trying to decide to buy it or not. Most of our edges end up getting bound, so it may not be a big deal if they are a little rough

    Additional Information:
    If you send me a sample of the fabric, I have no problem putting it on my Vertical Laser XL and running a few passes at different speeds and intensities. Sounds like a good opportunity for a test on video.

    Additional Information:
    Also, please send me a MSDS if you can for the specific material that you have. I want to make sure there are no harmful gasses from other constituents of the fabric.

    Click the link to respond:
    Hello, will the 5x10, 40w laser cutting table cut nylon fabric like 1000D Cordura?

  • Follow up to the last question. I can just make a couple new pieces of acrylic but I just wanted to know if you had any other ideas. Thank you.
  • Bought a vlxl from you guys. Great design however since you changed the main gantry support from plastic to wood, the guides for the head do not fit with the given plastic pieces. I do not think I have enough wiggle room in the plastic to drill new holes. I may be able to cut down the aluminum. What do you suggest?

    Are you referring to the parts that make up the mount for the nozzle that slides along rail?

    Additional Information:
    Yes. Because the wood is thicker than the plastic, the holes for the screws that hold the bearings are off.

    Additional Information:
    Yes, understood. We must have used the wrong CAM file to cut the parts for those pieces. My apologies for that. I would rather send you new pieces poste haste.


    Additional Information:
    I might just go ahead and try to make them. I already had to make one piece that was missing. However, if you think you can get them here by Thursday, I can just go ahead and put the body together. If you do plan on sending them, I also need three more M 8 x 16 mm screws. Also still looking for a mini air compressor for the assist. Overall, the design is great and I'm enjoying putting it together.

    Additional Information:
    Thank you for the kind words. I will send it anyway and check with Sandra (the current shipper) if Thursday is possible. Just to confirm, the parts related to the steps 46 to 52 in the Vertical Laser XL instructions. Correct? There is a single screw that tightens the bearings onto the rails. This screw is located at the center of the assembly. I'm sure you did this already, but it deserves a mention just in case somebody else has this issue. Make sure that the screw is all the way loose to see if it still doesn't fit. Also worth mentioning, make sure not to tighten it too much as it is very easy to crack the plexiglass. The screw creates a very high force on this assembly.

    Additional Information:
    Yes. I think you should revisit your plexi cut sheets. The top two holes that hold the laser head from step 47 we're not drilled. I had to drill those. The part from step 48 was not included so I modified a different piece to make it. Also, the centerpiece from step 32, was not included. I ended up making one from plexi but I suggest machining it from aluminum.

    Additional Information:
    That is odd. I will definitely take a look. That doesn't sound right at all.

    Additional Information:
    But, once again, great design so far. I much prefer putting it together myself. Ill start working on the body.

    Additional Information:
    Hello, I was able to adjust and get the head on track.

    Additional Information:
    Hello, I was able to adjust and get the head on track.

    Additional Information:
    Excellent!


    Additional Information:
    I ended up just using a 2 nut system to secure the tensioner. The one I made cracked so that's why I suggested a machined Al.

    Additional Information:
    That makes sense.

    Click the link to respond:
    Bought a vlxl from you guys. Great design however since you changed the main gantry support from plastic to wood, the guides for the head do not fit with the given plastic pieces. I do not think I have enough wiggle room in the plastic to drill new holes. I may be able to cut down the aluminum. What do you suggest?

  • I am looking for a lead screw with a 4mm lead, at least 4 starts and 36" in length, can you help me out?
  • please clear me the price of guide rail. is it 2$ per inche.
  • My question is if I have the AVR Microcontroller advanced Kit can I just get the AVR beginner kit and use the all the parts form the AVR kit to follow the tutorials?

    The AVR advanced kit should have all of the parts to complete the tutorials. You shouldn't need the beginners kit unless you need an extra microcontroller.

    When you say AVR advanced kit, did you mean the upgrade?

    Click the link to respond:
    My question is if I have the AVR Microcontroller advanced Kit can I just get the AVR beginner kit and use the all the parts form the AVR kit to follow the tutorials?

  • Why do you not send an email immediately after receiving a paid order?

    I believe we do. I will check the website code to see what is going on.

    Additional Information:
    OK. I didn't receive an email. Checked Spam folder, just in case, and nothing there either.

    Additional Information:
    Thanks I was going to suggest that. The code does have the email implementation and appears to be working fine. Did you look at the status of your order in the account section of the website?

    Additional Information:
    Yes. I checked status. It's in "Processing" so I understand you got the order and are working on it. No big deal, just was a bit surprised due to the no email.

    Additional Information:
    You may be able to find the email using these specifics:
    The subject line is: BuildYourCNC.com Order Confirmation
    Some of the content in the email is:
    Thank you for your purchase. The following message contains information regarding your purchase. Please verify the information and if there are any modifications, please contact us at the phone number provided on buildyourcnc.com immediately so we can revise your order prior to shipping.

    Some information on the order will follow.

    You can use this information to search for the email. If your email system still didn't show any results, please let me know and I will try to find the issue, as other customers may have this issue as well.

    The sender of the email is shipping@buildyourcnc.com which can also be used as a way to search for the email.

    Click the link to respond:
    Why do you not send an email immediately after receiving a paid order?

  • What are the configuration settings for VFD for Spindle 1.5kW 110V. The search settings have a link for a 2.2kw spindle so I'm afraid they are the wrong ones and I don't want to fry the spindle. My VFD is an Huanyang HY01D511B.

    Did you get a manual for your VFD? Where did you purchase the VFD and spindle?

    Additional Information:
    I bought the VFD through Amazon with a similar spindle that you sell. The VFD came with a manual but unfortunately the spindle had all the model number and specs scratched off of it. In an attempt to set it up, I fried the spindle. I have complained to the vendor and to Amazon but have received no solution. If your spindle arrives with proper documentation I probably can set it up myself.

    Click the link to respond:
    What are the configuration settings for VFD for Spindle 1.5kW 110V. The search settings have a link for a 2.2kw spindle so I'm afraid they are the wrong ones and I don't want to fry the spindle. My VFD is an Huanyang HY01D511B.

  • I am looking at purchasing your 2.2 kw water cooled spindle. I'm assuming it comes with the VFD. I have a rotary phase converter in my shop. Are these spindles 3 phase? And if so, can I bypass use of the VFD and control the spindle speed by the CAM software instead? Or is the VFD an absolute necessity to use on the spindle?

    We don't have experience running a spindle directly from a rotary phase converter, unfortunately. The fear that I have is the control of the voltage and current to the spindle and how that relates to the coil winding for each phase. If your rotary phase converter can operate within these tolerances (which need to be known), then I don't see the problem, but the spindle will exhaust its warranty by doing this.

    Regarding the CAM software, speed can be set for various machining operations, but the actual speed control will be controlled by the control program that interprets the g-code output by the CAM.

    Click the link to respond:
    I am looking at purchasing your 2.2 kw water cooled spindle. I'm assuming it comes with the VFD. I have a rotary phase converter in my shop. Are these spindles 3 phase? And if so, can I bypass use of the VFD and control the spindle speed by the CAM software instead? Or is the VFD an absolute necessity to use on the spindle?

  • I ordered a 1.5kW 110V Spindle on 11/28. It still shows "processing." Is this on backorder? Any ETA I can expect?

    Yes, we were waiting for the VFDs and Spindles to arrive from China. We emailed you the tracking numbers today.

    Click the link to respond:
    I ordered a 1.5kW 110V Spindle on 11/28. It still shows "processing." Is this on backorder? Any ETA I can expect?

  • I just purchased some wire for my 2.2 spindle as per your recommendation it's 14 AWG stranded wire for the VFD to Spindle (U, V, W) connections. However, it's a three wire (black, white and Ground). Which numbers on the female pin connector do I connect the wires to. Cheers.
  • can you make us a vacuum pump motor controller board with 15a-20a load capacity? yours will only go to 12 amps....

    I will look for a relay that has a minimum of 15A and and another for 20A.

    Alternatively, you can add an external SSR with that load requirement. All you would need to do is connect the SSR ( solid-state relay) to the relay on the board.

    Additional Information:
    I did find an identical package and coil voltage replacement that can handle a 16A 250V. If you need to go higher than that, you will need an external SSR.

    Click the link to respond:
    can you make us a vacuum pump motor controller board with 15a-20a load capacity? yours will only go to 12 amps....

  • New 2.2kw spindle are Pin functions 1,2,3 the same as the older 4pin? U -> Pin #3 V -> Pin #1 W -> Pin #2

    That is correct. The new spindle uses 3 pins only. The connections:

    3 to U
    1 to V
    2 to W

    If the spindle spins in the direction not intended, just swap 2 of the pins.

    Click the link to respond:
    New 2.2kw spindle are Pin functions 1,2,3 the same as the older 4pin? U -> Pin #3 V -> Pin #1 W -> Pin #2

  • can your vacuum pump controller card work with a 1-1/2 HP single phase 200v motor?

    The relay on the Vacuum Pump Controller can handle up to 250V and 12A. If your vacuum pump falls below those values, then the vacuum pump controller will work.

    Link to the vacuum pump controller:
    https://www.buildyourcnc.com/item/electronicsAndMotors-pneumatic-hydraulic-vacuum-pump-controller-sensor-redfrog-v1

    Click the link to respond:
    can your vacuum pump controller card work with a 1-1/2 HP single phase 200v motor?

  • do you not have a usb controller for planet cnc since yours is discontinued

    Unfortunately not. As much as we like the Planet-CNC software and control, they made a change in their Planet-CNC software that eliminates support for our board.

    Click the link to respond:
    do you not have a usb controller for planet cnc since yours is discontinued

  • I have a 64 bit operating system and the Mach3 usb control board. What do i need to communicate between the two?

    You will need a USB cable to connect the computer and the Mach3 USB. The 64-bit operating system must be Windows and you will need the Mach3 CNC control software installed on the operating system.

    You will need to install the USB driver called RNRMotion.dll. You can find the driver here: https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board

    Move the file to your Mach3 Plugins folder Example: "C:/Users/ProgramFiles/Mach3/Plugins"

    Mach3 will prompt you to select a driver and this is where you can select the "RnRMotionController" and check "Don't ask me again". This will allow your board to communicate with Mach3.

    You will also need the xml file found on this page: https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board

    On that page, you will need to download the XML Mach3 Config File by right clicking on the link and selecting "save as". Save the Mach3Mill.xml file in your Mach3 root folder.

    That file is the main configuration file for the Mach3 board. It has all of the typical settings that the Mach3 board needs.

    Click the link to respond:
    I have a 64 bit operating system and the Mach3 usb control board. What do i need to communicate between the two?

  • Is there a video link showing connections to your most recent frequency converter for the 2.2 spindle (type:YL600-2S-2K20)? Cheers.

    I am currently making a video right now. I will post the video in a few days.

    Additional Information:
    You guys rock!

    Additional Information:
    Don’t judge us until you see the video!! Haha.

    Additional Information:
    Here is the video that I promised. The video covers the main wiring of the VFD and spindle.



    I will do another video on the parameters.

    Click the link to respond:
    Is there a video link showing connections to your most recent frequency converter for the 2.2 spindle (type:YL600-2S-2K20)? Cheers.

  • Can the Redleaf CPU be mounted in a vertical position so that motor cables run straight down?

    Absolutely. Everything in the redLeaf control box is securely fastened and can be mounted in any orientation.

    Check out this example where the Children's Museum of Houston mounted their redLeaf vertically.

    https://www.buildyourcnc.com/tutorials/Example-customer-blackfoot-houston-childrens-museum

    Click the link to respond:
    Can the Redleaf CPU be mounted in a vertical position so that motor cables run straight down?

  • What Should I buy to complete the basic laser kit

    The laser components needed for a typical CO2 laser cutter and engraver are as follows:

    - The laser tube and laser tube power supply. We currently have 40W and 80W choices. The laser power supply must be pred with the laser tube (40W power supply with 40W laser tube, for instance)
    -- 40W CO2 Laser Tube: https://www.buildyourcnc.com/item/Laser-Component-Laser-Tube-CO2-40Watt
    -- 40W CO2 Laser Tube Power Supply: https://www.buildyourcnc.com/item/Laser-Component-Power-Supply-CO2-40W
    -- 80W CO2 Laser Tube: https://www.buildyourcnc.com/item/Laser-Component-Laser-Tube-CO2-80Watt
    -- 80W CO2 Laser Tube Power Supply: https://www.buildyourcnc.com/item/Laser-Component-Power-Supply-CO2-80W

    - The optics for bouncing the laser energy around the machine:
    -- Mirror Mount (select the 25mm for easier alignment): https://www.buildyourcnc.com/item/Laser-Component-Mirror-Mount-20mm
    -- Mirror (make sure to select the correct size that matches the mirror mount): https://www.buildyourcnc.com/item/Laser-component-20mm-mirror-25mm
    -- Nozzle (which also houses another mirror, and houses the final focal lens): https://www.buildyourcnc.com/item/Laser-Component-Nozzle-20mm-lens-mirror: https://www.buildyourcnc.com/item/Laser-Component-Nozzle-20mm-lens-mirror

    - The laser controller that controls the laser cutter and engraver. This part provides a contorl panel, computer interface and drives the motion electronics: https://www.buildyourcnc.com/item/Laser-Component-Laser-Control-System

    - Safety Eyewear Tinted: https://www.buildyourcnc.com/item/laser-components-goggles-safety-tinted
    - Safety Eyewear Honeywell: https://www.buildyourcnc.com/item/laser-components-goggles-safety-honeywell

    The motion electronics that move the mirrors and nozzle: This selection will depend on the size of machine you will design (the selection below will provide a good medium range):

    - Motors/Drivers (one for each axis in most cases):
    -- 425 oz-in torque motor: https://www.buildyourcnc.com/item/electronicsAndMotors-nema24-425ozin
    -- 3.0 Amp Driver: https://www.buildyourcnc.com/item/electronicsAndMotors-stepper-driver-3!0a

    Typically, 2 motors and 2 drivers are needed for a 2 axis laser system (oves the x and y axes).

    Power supply for the motors and drivers (8.8 Amps and 36 V output): https://www.buildyourcnc.com/item/electronicsAndMotors-power-supply-24v-36v

    Click the link to respond:
    What Should I buy to complete the basic laser kit

  • Hi there, I have a cnc table that I built but I am looking for a higher powered router because I am using the table for flattening slabs with a large straight bit. Would you have any recommendations for the type of router I should buy? Also do you sell large bits for flattening slabs?

    I would highly recommend a spindle and VFD rather than a router.

    Spindles:
    - Have a far longer life longer than a router. You will probably go through a few routers before the end of the spindle's life.
    - Are quieter than routers
    - And the water cooled spindles we stock do not blow the chips into the air. Chips are much easier to capture with or without a dust removal system.

    You can find our spindles here:
    https://www.buildyourcnc.com/SpindlesAndAccessories.aspx

    Once you get your first spindle, you will never go back to routers. Routers are great for handrouting work, but not the best for continuous CNC milling.

    Click the link to respond:
    Hi there, I have a cnc table that I built but I am looking for a higher powered router because I am using the table for flattening slabs with a large straight bit. Would you have any recommendations for the type of router I should buy? Also do you sell large bits for flattening slabs?

  • Hi, I am thinking of making a CNC router that I can use in woodworking. I am very happy if you can help me with the necessary parts for this

    Ok, sure. Let's get the discussion started. Please respond with your questions on this FAQ

    Click the link to respond:
    Hi, I am thinking of making a CNC router that I can use in woodworking. I am very happy if you can help me with the necessary parts for this

  • What are some good ways to control the vertical laser from a Linux machine?

    There really isn't any good way to use Linux when using a traditional Laser Controller. If LaserCAD worked under the Linux OS, then that would work.

    Would you like to know an alternative to use Linux using maybe LinuxCNC? There are ways to do it, but you will find yourself deep in g-code and out of the box wiring configurations, most likely.

    Alternatively, you can create a dual boot scenario and put Window on the other part of the hard drive. This way, you would be able to run LaserCAD.

    You can also "attempt" to use LaserCAD in the wine environment, but I have a feeling that will probably not work.

    Additional Information:
    We're a small family-owned electronics and hardware manufacturer, using LinuxCNC already for milling. Dual-boot into Windows isn't a sensible option -- it would greatly reduce the utility of the machine. I have more information about our use case in https://buildyourcnc.com/FAQ/13985.

    Additional Information:
    Ok, fair enough. Then let's get into the details on how you can use LinuxCNC to operate a Laser machine.

    Do you have an idea what controller you will be using? Parallel?

    Additional Information:
    My first inclination was to use LinuCNC with the parallel interface board. Of that's the answer, then we might want to just add to the LinuxCNC discussion that's starting to firm up at https://buildyourcnc.com/FAQ/13985 rather than duplicate the information here.

    I'm open to other alternatives and am happy to hack; we make PCBs and cable harnesses as a business, so that's not a limitation either. One answer might be to use one of the open source controllers that are starting to show up.

    Additional Information:
    My turn for phone typos. ;-) I meant to say "If that's the answer, then..."

    Additional Information:
    I've started a forum topic about this at http://www.buildyourtools.com/phpBB3/viewtopic.php?f=9&t=8412&start=0

    Additional Information:
    Good idea. Thanks.

    When a direct solution is realized on buildyourtools, I will post it here.

    Click the link to respond:
    What are some good ways to control the vertical laser from a Linux machine?

  • What issues will a user need to be prepared to solve with the vertical laser that they wouldn't normally see with a horizontal bed?

    I personally haven't noticed any issues with horizontal and vertical (slanted). If there is no backing on the vertical laser (something behind the workpiece), then the parts do tend to fall out. Just keep something behind the workpiece.

    On a horizontal bed, you may be able to get a bit of a better vacuum hold down, but with a machine the size of a 4'x8', there really isn't a great way to get vacuum hold down, and I haven't seen the need for it anyway.

    Click the link to respond:
    What issues will a user need to be prepared to solve with the vertical laser that they wouldn't normally see with a horizontal bed?

  • tried to call Juan. Also didn't hear back last night. Everything OK?

    Everything is fine. He is very hard at work trying to get parts fabricated for many customers. If he doesn't answer the phone, it is because the shop work is loud. I will tell him to call you today.

    Additional Information:
    I just thought it was gonna be able to ship out today. Just wanted to confirm that.

    Additional Information:
    I know Juan and Sandra were working extremely hard on that project. I also remember Juan telling me that Friday shipping was the plan.

    Additional Information:
    Thank you. Talked to Juan. Just see what you guys can do to help out.

    Click the link to respond:
    tried to call Juan. Also didn't hear back last night. Everything OK?

  • How long should it take to build the vertical laser kit?

    Assembling the Vertical Laser XL machine will vary depending on your specific abilities. The length of time can be as short as one weekend, or as long as two weeks.

    Click the link to respond:
    How long should it take to build the vertical laser kit?

  • How would LinuxCNC be used with the vertical laser?

    It is possible to use LinuxCNC for laser cutters and engravers but not advisable. The efficiency and control with traditional CNC control programs cannot match that of Laser controllers. This is because laser controllers are very good at matching speed with power, especially with raster image burning. Moreover, controlling the laser tube while cutting and engraving is very built in with gcode. Special software can be used, but the processing and execution is not efficient.

    Laser controllers and associated software have matured well and can do cutting and engraving very well and is worth the extra expense.

    If you are still interested in getting LinuxCNC to work with the laser, let me know and we can discuss this in great detail on this FAQ.

    Additional Information:
    A better question might be "What are some good ways to control the vertical laser directly from a Linux machine without having to hop through Windows?" Let me know if you want me to post this as a separate question.

    If I were buying the blacktooth, I'd order the parallel port board for it and skip the anywells controller -- I notice that you don't show that as an option on the vertical, which is what's generating this question.

    Some background: All of our CAD/CAM is done in Linux (openscad, freecad, librecad, cadquery, blender, pycam, python gcode generators...), we use git and Makefiles and other automation scripts extensively, and we need to be able to avoid doing the double-hop from Linux via Windows to get files sent to the laser.

    An example use case is that of being able to say 'make' in a project's directory on any Linux machine on the network to ship the file to the laser, including power settings etc. Needing to ship it to Windows first, and then manually mouse around to set power etc. is what I want to avoid.

    With Epilogs, I used to always bypass the Windows/Coreldraw toolchain by using Gershenfeld's cam.py, sending PCL from Linux straight to the Epilog.

    Something equivalent to that -- being able to run a script in Linux to convert and ship the file straight to the laser -- is what I'm planning to do here. I mentioned LinuxCNC because it's what I'm already using for our mill, and I'm comfortable hacking on it. I'm not wedded to LinuxCNC for a laser, but I am looking for open-source flexibility and future-proofing.

    We don't even have any Windows machines any more -- we got rid of the last of them years ago, and I'd like to avoid going back.

    Additional Information:
    I've split the more general Linux use case out as a separate question at https://buildyourcnc.com/FAQ/13989

    Additional Information:
    Starting to find some answers -- forums have a thread which addresses some LinuxCNC questions at http://www.buildyourtools.com/phpBB3/viewtopic.php?f=8&t=3452 for instance.

    Additional Information:
    Example LinuxCNC config for the buildlog 2.X laser is at https://github.com/jv4779/2x_laser

    Additional Information:
    I'm going to need some time to digest this information. Curious, are you able to develop a program to change the g-code if need be? Will you be doing vector style cutting operations only? If so, the process may be pretty straight forward.

    Additional Information:
    Before we adapted the blackTooth laser to use the laser controller, we operated the machine using Mach3 and the z-axis direction signal was the chief mechanism to fire the laser (down=on, up=off). It worked like a charm. It would be better to use one of the output triggers to do this for safer operation; however.

    Additional Information:
    Blacktooth adaptation of the above buildlog config can be found at http://www.buildyourtools.com/phpBB3/viewtopic.php?p=18157#p18157

    Additional Information:
    Answering the earlier comment (is that you Patrick?) -- yes, we'd be doing vector primarily, though my wife (and CEO) is salivating over the potential for raster. I've got no problem writing a python script to massage gcode if that's what it would take to make things work. CAM is always a problem on Linux but I've been using a mix of things to generate gcode for milling (including just writing it by hand), and can get by as needed. Expect to spend this weekend looking around to see what others are doing.

    Additional Information:
    Yes. This isn’t Patrick. I manage the Customer Service section. I will try my best to help with this over the weekend and balance family time. Haha.

    I will check the links. If raster is a must, you can have two controllers controlling the machine using tri-state gates to the drivers. I did this for a customer a while ago to run CNC and laser with an external switch. You could use an external switch to switch between LinuxCNC operation and laser controller.

    Additional Information:
    This is Patrick. Auto correct on my phone turned the "is" to "isn't". Ha!

    Additional Information:
    The buildyourtools links doesn't really have much to do with LinuxCNC and the buildyourtools information on that thread (by MUK) implements a very similar configuration that I introduced when I first started selling the blackTooth (with the parallel control board). That style of configuration may work well with a LinuxCNC scenario.

    I would rather jump-in cold with the LinuxCNC solution and see if we can address each step. What CAM program will you be using? I ask this question because that program may have the ability to inject g-code at specific points where we can turn on and off the laser.

    Also, I'm going to merge the two FAQs once we pick the one we use the most often to figure this out. I'm also more comfortable using this Customer Service system to address the question for many reasons, one of which is I can tie these questions to the products directly to benefit many others.

    Click the link to respond:
    How would LinuxCNC be used with the vertical laser?

  • Is there any precision or accuracy difference between the vertical and blacktooth lasers?

    I will address the two separately (precision and accuracy):

    Precision (repeatability):
    This is most closely related to the resolution. The blackTooth uses the same mechanical drive (timing belts and pulley) of the same ratios and specifications, so the two machines will be the same in this respect.

    Accuracy:

    The output of the machine (the final physical work) matching the input given to the machine (the design data or instructions for the machine to product the physical work. This has to do with both resolution and how well the machine will hold up over time and through environmental changes.

    With that said, both machines have very similar attributes in mechanics and structure. The overall structure is made of MDO (Medium Density Overlay) and has a very low coefficient of linear expansion with regards to temperature change, so accuracy will not be affected in any appreciable manner over time with the two machines. The Vertical Laser XL does use more industry standard rails to hold the heavy gantry, but this will be differ appreciably since the blackTooth will exhibit rigidity by virtue of its size.

    It really is best to consider the application and size as the main aspects of deciding between these two machines.

    Hope this helps.


    Additional Information:
    We're looking at getting the vertical so we can run both large and small jobs on the same machine. It sounds like running a small job on the vertical (using a positioning jig) would provide results at least as
    good as running the same job on the blacktooth. Does this sound about right?

    Click the link to respond:
    Is there any precision or accuracy difference between the vertical and blacktooth lasers?

  • Will Mach 4 work on the Controller board that is meant to run Mach 3?

    The Mach3 USB board found here: https://buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board

    Is not designed to work under Mach4. The Mach3 USB uses a plug-in in Mach3 to function as an interpreter, sending pulses and signals to electronics from commands sent to the board from Mach3. This plugin would need to be updated to be able to work under Mach4 but the board manufacturer would need to do this update. So far, there is no plug-in that will work for Mach4 and this board.

    Click the link to respond:
    Will Mach 4 work on the Controller board that is meant to run Mach 3?

  • Hello. Tried to send you guys an email but it wouldn't go through. Just wanted to check on my VLXL and if it will be ready to ship out tomorrow.

    I just texted Juan to call you before he leaves the office.

    Additional Information:
    Thank you.

    Additional Information:
    My pleasure.

    Click the link to respond:
    Hello. Tried to send you guys an email but it wouldn't go through. Just wanted to check on my VLXL and if it will be ready to ship out tomorrow.

  • How many feet of wire would you typically use to wire 6 limit switches on a 5x machine? (using your suggested location for said switches)

    Let me check.

    Additional Information:
    We suggest wiring the X and Y axes. We haven't seen the need for wiring the Z axis, but that is totally up to the CNC user as their application may require this use.

    I measured 13 feet of cable for the X and Y limit switch connections on the greenBull 5X gantry (2 limit switches on one gantry side for X limits and 2 limit switches on the gantry front extremes for Y axis limits). You will need to estimate how much more cable you will need from the gantry to the control box that you are using. I generally estimate the extra to be measured from the end of travel on the x-axis to the middle of the x-axis travel and then where you would position the control box from there.

    Click the link to respond:
    How many feet of wire would you typically use to wire 6 limit switches on a 5x machine? (using your suggested location for said switches)

  • Do you sell 22 to 24 AWG stranded and shielded for wiring of the limit switches and E_Stop?

    The wire that we sell for the limit switch wiring is here: https://www.buildyourcnc.com/item/3d-printer-component-cnc-electronicsandmotors-cable-wire-3-conductor-22-awg-wrcon-cablewire3conductor22awg

    This is shielded cable to make sure there isn't any external interference with sensitive components and long wires associated with limit switches. This is necessary due to the interference caused by the motors on a CNC router and the milling process.

    Additional Information:
    So unshielded is cool. That's what I was curious about. Cheers.

    Additional Information:
    Absolutely. It's really the only type of cable I would recommend for connecting limit switches.

    Click the link to respond:
    Do you sell 22 to 24 AWG stranded and shielded for wiring of the limit switches and E_Stop?

  • How do I connect the outputs on the Mach3 USB motion card?

    A 24V connection to the USB motion card is only needed if you are using limit switches (inputs), powering the spindle/VFD speed and direction, and for the outputs, for powering other devices (mist, coolant, etc.).

    If you are using a VFD (Variable Frequency Drive, also called Inverter) for a spindle, they typically have a 24V out terminal that can be used with our USB motion card. If you are not using a spindle/VFD (we highly recommend one), then you will need to purchase a 24v power supply to power that side of the board.

    The outputs mentioned above are to connect to external devices and will require a relay (a mechanical switch that is controlled by a digital signal). This mechanical switch can turn on a device like coolant and mist, or even a router, if you are using one. A relay is required to turn on these devices because the devices are typically higher voltage, like mains (110v or 220v). So, a relay can turn on or off a high voltage device with a lower voltage (24v) signal.

    Click the link to respond:
    How do I connect the outputs on the Mach3 USB motion card?

  • How do I connect the outputs on the USB motion card for Mach3?

    A 24V connection to the USB motion card is only needed if you are using limit switches (inputs), powering the spindle/VFD speed and direction, and for the outputs, for powering other devices (mist, coolant, etc.).

    If you are using a VFD (Variable Frequency Drive, also called Inverter) for a spindle, they typically have a 24V out terminal that can be used with our USB motion card. If you are not using a spindle/VFD (we highly recommend one), then you will need to purchase a 24v power supply to power that side of the board.

    The outputs mentioned above are to connect to external devices and will require a relay (a mechanical switch that is controlled by a digital signal). This mechanical switch can turn on a device like coolant and mist, or even a router, if you are using one. A relay is required to turn on these devices because the devices are typically higher voltage, like mains (110v or 220v). So, a relay can turn on or off a high voltage device with a lower voltage (24v) signal.

    Click the link to respond:
    How do I connect the outputs on the USB motion card for Mach3?

  • The mach3 USB card requires 24V, how do I supply this?

    If you are using a spindle with a VFD, there is a 24 volt power supply that will provide the correct power for the V+ and V- on the Mach3 USB. The 12V option is only if you are using the limit switches on that side of the board, but if you are using it to control spindle speed and for the outputs, it's best to use a 24V power supply, or the 24V output on the VFD.

    Click the link to respond:
    The mach3 USB card requires 24V, how do I supply this?

  • What is the relay coil on the USB motion card for?

    A 24V connection to the USB motion card is only needed if you are using limit switches (inputs), powering the spindle/VFD speed and direction, and for the outputs, for powering other devices (mist, coolant, etc.).

    If you are using a VFD (Variable Frequency Drive, also called Inverter) for a spindle, they typically have a 24V out terminal that can be used with our USB motion card. If you are not using a spindle/VFD (we highly recommend one), then you will need to purchase a 24v power supply to power that side of the board.

    The outputs mentioned above are to connect to external devices and will require a relay (a mechanical switch that is controlled by a digital signal). This mechanical switch can turn on a device like coolant and mist, or even a router, if you are using one. A relay is required to turn on these devices because the devices are typically higher voltage, like mains (110v or 220v). So, a relay can turn on or off a high voltage device with a lower voltage (24v) signal.

    Click the link to respond:
    What is the relay coil on the USB motion card for?

  • What would be your recommendation for "power supply 2 (24vdc)" connecting to USB motion card?

    A 24V connection to the USB motion card is only needed if you are using limit switches (inputs), powering the spindle/VFD speed and direction, and for the outputs, for powering other devices (mist, coolant, etc.).

    If you are using a VFD (Variable Frequency Drive, also called Inverter) for a spindle, they typically have a 24V out terminal that can be used with our USB motion card. If you are not using a spindle/VFD (we highly recommend one), then you will need to purchase a 24v power supply to power that side of the board.

    The outputs mentioned above are to connect to external devices and will require a relay (a mechanical switch that is controlled by a digital signal). This mechanical switch can turn on a device like coolant and mist, or even a router, if you are using one. A relay is required to turn on these devices because the devices are typically higher voltage, like mains (110v or 220v). So, a relay can turn on or off a high voltage device with a lower voltage (24v) signal.

    Click the link to respond:
    What would be your recommendation for "power supply 2 (24vdc)" connecting to USB motion card?

  • What would be your recommendation for "power supply 2 (24vdc)" connecting to USB motion card? Are there any videos explaining it's connection to the relay coil? (not quite sure what relay coil is)

    A 24V connection to the USB motion card is only needed if you are using limit switches (inputs), powering the spindle/VFD speed and direction, and for the outputs, for powering other devices (mist, coolant, etc.).

    If you are using a VFD (Variable Frequency Drive, also called Inverter) for a spindle, they typically have a 24V out terminal that can be used with our USB motion card. If you are not using a spindle/VFD (we highly recommend one), then you will need to purchase a 24v power supply to power that side of the board.

    The outputs mentioned above are to connect to external devices and will require a relay (a mechanical switch that is controlled by a digital signal). This mechanical switch can turn on a device like coolant and mist, or even a router, if you are using one. A relay is required to turn on these devices because the devices are typically higher voltage, like mains (110v or 220v). So, a relay can turn on or off a high voltage device with a lower voltage (24v) signal.

    Click the link to respond:
    What would be your recommendation for "power supply 2 (24vdc)" connecting to USB motion card? Are there any videos explaining it's connection to the relay coil? (not quite sure what relay coil is)

  • Can you tell me what gauge wire is needed for limits switches and the spindle?

    The hookup wires you will need is 22 to 24 AWG stranded and shielded for the wiring of the limit switches and E_Stop. Our kit customers select various places for these switches, so we don't supply the wiring. If you don't use shielded cable, you will need to change the debounce setting in Mach3 (if that is the control program you are using).

    We typically use 14 AWG stranded wire for the VFD to Spindle (U, V, W) connections.

    Click the link to respond:
    Can you tell me what gauge wire is needed for limits switches and the spindle?

  • Are there instructions to disassemble the 2.2KW spindle (220v)? We need to replace the bearings.

    We actually tried dissassembling one of our spindles in house with no success, but I just found a good thread on CNCZone that has a good set of photos and instructions.

    Here is the link: http://www.cnczone.com/forums/spindles-vfd/129454-water-cooled-chinese-spindle-disassembly.html

    Please let me know if this helps.

    Additional Information:
    Also, If you have no success, let us know and we will make an attempt here on video.

    Click the link to respond:
    Are there instructions to disassemble the 2.2KW spindle (220v)? We need to replace the bearings.

  • I recently received missing stop button and limit switches in my 5x kit. Thank you. Is there suppose to be any bulk wiring in kit for limit switches and 2.2 spindle? If not could you please describe correct gauge wire for both? Cheers.

    The hookup wires you will need is 22 to 24 AWG stranded and shielded for the wiring of the limit switches and E_Stop. Our kit customers select various places for these switches, so we don't supply the wiring. If you don't use shielded cable, you will need to change the debounce setting in Mach3 (if that is the control program you are using).

    We typically use 14 AWG stranded wire for the VFD to Spindle (U, V, W) connections.

    Click the link to respond:
    I recently received missing stop button and limit switches in my 5x kit. Thank you. Is there suppose to be any bulk wiring in kit for limit switches and 2.2 spindle? If not could you please describe correct gauge wire for both? Cheers.

  • Hi....do you have this: https://buildyourcnc.com/item/strip-brush available in 3" long?

    No, at this time, we only have this strip brush in 2" bristle measurements. You are the first to request a longer length. If we see more interest, we will get the longer bristle lengths.

    Click the link to respond:
    Hi....do you have this: https://buildyourcnc.com/item/strip-brush available in 3" long?

  • Hi....do you have this: https://buildyourcnc.com/item/strip-brush available in 3" long?

    We don't have cad models of the HIWIN blocks, but you can find the models on McMaster.com. They have can drawings and models for most of these types of parts.

    Click the link to respond:
    Hi....do you have this: https://buildyourcnc.com/item/strip-brush available in 3" long?

  • There are no instructions on how to assemble the laser control unit housing that came with my 40w blacktooth laser kit. How can I get instructions for how to assemble the control interface housing? Every configuration I try blocks the wire connection ports.

    What laser controller model number do you have?

    Additional Information:
    Hey - the model number on the laser controller is
    AWC708C
    S/N:708014243

    Additional Information:
    Thanks for the model number. I am going to fabricate the parts and put it together myself to see the issue. We made this modification to the blackTooth laser cutter to better house the new laser controller that we wanted to add to the laser, but that may have been for the AWC608. If there is an issue with my assembly, we will create a new part that will correct the issue and send it to you.

    Additional Information:
    Thank you for the update!

    Additional Information:
    Have you had a chance to duplicate the issue yet?

    Click the link to respond:
    There are no instructions on how to assemble the laser control unit housing that came with my 40w blacktooth laser kit. How can I get instructions for how to assemble the control interface housing? Every configuration I try blocks the wire connection ports.

  • my 40w blacktooth laser kit with laser control unit only came with one controller connector, but the unit has two controller ports. Should I have two wires or do I just use controller port number one?

    What is the model number of the laser controller?

    Additional Information:
    Hey - the model number on the laser controller is
    AWC708C
    S/N:708014243

    Additional Information:
    Do you need any additional information here? I really want to get going on it this weekend!

    Additional Information:
    Sorry about that. If you are referring to the CN1 and CN2 connector, I don't believe it is needed if it didn't come with the connector. The components that we send to the customer is the same package that is sent from the manufacturer of the product. I would try connecting it to the CN1 connector of both units and test the interface (control panel).

    Additional Information:
    The manual for the AWC 708 shows the two ports CN1 and CN2 connected, but that may just be for thorough documentation if the CN2 is needed for some reason. Do you have a copy of the manual or know where to find it? If not, I will put the document link here.

    Click the link to respond:
    my 40w blacktooth laser kit with laser control unit only came with one controller connector, but the unit has two controller ports. Should I have two wires or do I just use controller port number one?

  • Is the water cooled system a closed loop, or needs a continuous supply? concerned as my water eats everything up.
  • My router runs in mirror image on the Y axis only so what can I do?

    If you are using Mach3, go into the config menu, , Ports and Pins, and click the motor outputs tab. On the line for the axis you want to change the direction, toggle the DirStepLowActive box. This will reverse the direction of the axis.

    Click the link to respond:
    My router runs in mirror image on the Y axis only so what can I do?

  • With your 120v drive systems for your 2.2kw spindles, do you do something to limit the output to the spindle so that the current draw doesn't exceed the 80% limitations of a 20a circuit? I have a dedicated circuit for my router and I am considering a spindle upgrade, but I am curious how the configuration matches the math.

    Yes. The VFD (Variable Frequency Drive) has a large set of parameters that can be modified. This is typically called "programming" the VFD. The parameters can be accessed using the front control panel of the VFD.

    Since the VFD is the mechanism that control the allowable current draw from the spindle, there is a parameter that assigns the motor rated current; however, it is probably better to match the rated current of the motor and "up" the circuit breaker current instead. If the current limit is set too low, then there is a possibility that the spindle will cause a current overload error on the VFD and cause the spindle to stop.

    Click the link to respond:
    With your 120v drive systems for your 2.2kw spindles, do you do something to limit the output to the spindle so that the current draw doesn't exceed the 80% limitations of a 20a circuit? I have a dedicated circuit for my router and I am considering a spindle upgrade, but I am curious how the configuration matches the math.

  • you have asked me a ? that I do not know what you are talking about

    You are just sending a lot off dust

    Additional Information:
    are you able to supply a control board only

    Additional Information:
    Yes.

    Click the link to respond:
    you have asked me a ? that I do not know what you are talking about

  • I have received an email from you re my question Number 13956 and I want to make some inquiries re just the control board could you send me a email address as using the address that the email was sent to me keeps coming back.

    You can ask the question on this customer Service section. The questions on this section get answered immediately, or faster than our email service.

    Click the link to respond:
    I have received an email from you re my question Number 13956 and I want to make some inquiries re just the control board could you send me a email address as using the address that the email was sent to me keeps coming back.

  • can you supply a new board and a better software program for a CO2 laser cutter and engraver

    If you need a new laser controller for CO2, we can definitely supply one.

    This is the laser controller that we sell: https://www.buildyourcnc.com/item/Laser-Component-Laser-Control-System

    The laser controller works with a program called LaserCAD and is compatible with most typical file types.

    The laser controller will work with any laser tube and laser tube power supply that requires 5V digital signals and PWM.

    Click the link to respond:
    can you supply a new board and a better software program for a CO2 laser cutter and engraver

  • the computer is not able to wrk properly with the upgraded laser tube and power board and has an outdated software instilation.

    Is this a CO2 laser tube? CO2 laser tubes are not typically associated with the laser controller. The laser tube is powered by a laser tube power supply which is controlled by a simple digital on/off or PWM signal.

    If you got a higher powered laser tube, then the power supply for the laser tube needs to be correctly wired to the laser controller.

    Click the link to respond:
    the computer is not able to wrk properly with the upgraded laser tube and power board and has an outdated software instilation.

  • I need to replace the on board computer of my laser engraving machine

    What model laser cutter and engraver do you have? What is the model number of the laser controller within the laser cutter and engraver?

    Click the link to respond:
    I need to replace the on board computer of my laser engraving machine

  • Can you use an 80 watt laser in the smaller system?

    We offer a 4'x8' laser system that uses an 80 watt laser tube.
    Vertical Laser XL 4'x8'

    Our blackTooth 24"x20" laser uses a 40 watt laser tube due to the internal size constraints and that the laser tube is mounted on the gantry for ease of aligning and maintaining better power at the cutting end.
    blackTooth 24"x20" Laser

    Click the link to respond:
    Can you use an 80 watt laser in the smaller system?

  • Can you design and sell a laser that is medium sized? The Black Tooth is too small and the XL is too big. I need about 36" x 24" cutting space minimum. 60x40 is ideal.

    Yes, I was intending to design a medium sized laser cutter and engraver but the project was put on hold. I will start the design in a few weeks (around mid Dec 2017).

    Additional Information:
    Do you think you would want a horizontal machine, or a slanted, more vertically oriented machine?

    Additional Information:
    For the work I plan to do, I would need a horizontal bed. I will be doing some work with cutting small pieces and can not afford to have any drop during a raster or another vector cut.

    Additional Information:
    Ok. Thanks.

    Click the link to respond:
    Can you design and sell a laser that is medium sized? The Black Tooth is too small and the XL is too big. I need about 36" x 24" cutting space minimum. 60x40 is ideal.

  • What is the recommended unit or brand of CPU cooling system for the 2.2 kw spindle on the Fabricator Pro machine

    There really isn't any specific brand. We purchase the components in a disparate fashion from China. I will product a video today that shows all of the components that we use and also offer the components on the website.

    From the upcoming video, you will be able to identify the parts is you feel you want to search for these components yourself.

    Click the link to respond:
    What is the recommended unit or brand of CPU cooling system for the 2.2 kw spindle on the Fabricator Pro machine

  • Does you laser cutter accept dxf file type?

    LaserCAD and the Anywells Laser Controller used in our BlackTooth and Vertical Laser XL laser cutters and engravers can accept these file types:

    .nc (Gcode)
    .ai (Adobe Illustrator)
    .svg
    .pdf (Adobe Acrobat)
    .dxf (AutoCAD and Drawing Exchange)
    .plt
    .dst
    .dsb
    .uds (UD)
    .bmp (Bitmap image)
    .gif (Image)
    .jpg (Joint Photographers)
    .png

    Click the link to respond:
    Does you laser cutter accept dxf file type?

  • What file types can your laser cutter and engraver accept?

    LaserCAD and the Anywells Laser Controller used in our BlackTooth and Vertical Laser XL laser cutters and engravers can accept these file types:

    .nc (Gcode)
    .ai (Adobe Illustrator)
    .svg
    .pdf (Adobe Acrobat)
    .dxf (AutoCAD and Drawing Exchange)
    .plt
    .dst
    .dsb
    .uds (UD)
    .bmp (Bitmap image)
    .gif (Image)
    .jpg (Joint Photographers)
    .png

    Click the link to respond:
    What file types can your laser cutter and engraver accept?

  • What file types will the vertical laser xl accept?

    LaserCAD and the Anywells Laser Controller used in our BlackTooth and Vertical Laser XL laser cutters and engravers can accept these file types:

    .nc (Gcode)
    .ai (Adobe Illustrator)
    .svg
    .pdf (Adobe Acrobat)
    .dxf (AutoCAD and Drawing Exchange)
    .plt
    .dst
    .dsb
    .uds (UD)
    .bmp (Bitmap image)
    .gif (Image)
    .jpg (Joint Photographers)
    .png

    Click the link to respond:
    What file types will the vertical laser xl accept?

  • What file types will the anywells laser controller accept?

    LaserCAD and the Anywells Laser Controller used in our BlackTooth and Vertical Laser XL laser cutters and engravers can accept these file types:

    .nc (Gcode)
    .ai (Adobe Illustrator)
    .svg
    .pdf (Adobe Acrobat)
    .dxf (AutoCAD and Drawing Exchange)
    .plt
    .dst
    .dsb
    .uds (UD)
    .bmp (Bitmap image)
    .gif (Image)
    .jpg (Joint Photographers)
    .png

    Click the link to respond:
    What file types will the anywells laser controller accept?

  • What file types can the blackTooth Laser Cutter accept?

    LaserCAD and the Anywells Laser Controller used in our BlackTooth and Vertical Laser XL laser cutters and engravers can accept these file types:

    .nc (Gcode)
    .ai (Adobe Illustrator)
    .svg
    .pdf (Adobe Acrobat)
    .dxf (AutoCAD and Drawing Exchange)
    .plt
    .dst
    .dsb
    .uds (UD)
    .bmp (Bitmap image)
    .gif (Image)
    .jpg (Joint Photographers)
    .png

    Click the link to respond:
    What file types can the blackTooth Laser Cutter accept?

  • What file types will LaserCAD accept?

    LaserCAD and the Anywells Laser Controller used in our BlackTooth and Vertical Laser XL laser cutters and engravers can accept these file types:

    .nc (Gcode)
    .ai (Adobe Illustrator)
    .svg
    .pdf (Adobe Acrobat)
    .dxf (AutoCAD and Drawing Exchange)
    .plt
    .dst
    .dsb
    .uds (UD)
    .bmp (Bitmap image)
    .gif (Image)
    .jpg (Joint Photographers)
    .png

    Click the link to respond:
    What file types will LaserCAD accept?

  • Does the PoKeys57CNC board with MACH4 support simultaneous coordinated motion, as in controlling a 6 axis robot arm with large servo motors? I have 4 huge KUKA robots with complete control cabinets with all the servo drivers intact but the control language is so old and obsolete that it makes them pretty useless.

    To use the PoKeys57CNC with KUKA, you will need to make sure that the servo drives will be able to receive pulses that are generated from their 8 step/dir signals.

    The PoKeys57CNC Manual states:

    PoKeys57CNC is a blend between general purpose PoKeys device and motor controller. The device is targeted primarily for controlling up to 8 STEP/DIR signal driven motors (stepper motors, servo drives, etc.)

    Here is a link to the Pokeys57CNC Manual:
    https://www.poscope.com/wp-content/uploads/downloads/Pokeys/Manuals/PoKeys57CNC%20user%20manual%20(23.3.2017).pdf

    Click the link to respond:
    Does the PoKeys57CNC board with MACH4 support simultaneous coordinated motion, as in controlling a 6 axis robot arm with large servo motors? I have 4 huge KUKA robots with complete control cabinets with all the servo drivers intact but the control language is so old and obsolete that it makes them pretty useless.

  • Does the PoKeys57CNC board enable simultaneous coordinated motion, as in controlling a 6 axis robot arm with large servo motors?

    Yes, the PoKeys57CNC generates simultaneous multi motor motion. This is a minimum requirement in CNC machine where, say, a circle is needed to be cut, both x and y axes need to move at the same time to create this circle.

    With robotic control, this is not a problem as you will be able to send the required instructions for the individual motors and the controller board will simultaneously move the motors to their commanded positions.

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    Does the PoKeys57CNC board enable simultaneous coordinated motion, as in controlling a 6 axis robot arm with large servo motors?

  • Is there a recommended cooling system for purchase that can be used with your 2.2 kW water cooled spindles?

    A standard water pump like this one will work: https://www.buildyourcnc.com/item/pneumatic-hydraulic-water-pump-370-Gallons-Per-Hour-220v-110v

    You will also need silicone tubing at 1/4" ID and 3/8" OD to connect from the pump to the spindle: https://www.buildyourcnc.com/Item/pneumatic-hydraulic-silicone-tubing

    And a bucket to hold the water.

    You may also consider CPU cooling systems which can actually be fastened to the back of the gantry. We do this for the Fabricator Pro machine. The CPU cooling I would recommend is a small pump and cylinder with a heat sink, or a small radiator.

    Click the link to respond:
    Is there a recommended cooling system for purchase that can be used with your 2.2 kW water cooled spindles?

  • I would like to purchase the 2.2 kW water cooled spindle, I would like to know the measured run-out of the spindle?

    Our spindles have a runout of less than .0001 in, which includes that collets that we sell. If you use a collet from another manufacturer, we cannot guarantee this TIR (Total Indicated Runout) dimension.

    Click the link to respond:
    I would like to purchase the 2.2 kW water cooled spindle, I would like to know the measured run-out of the spindle?

  • There are no limit switches in my Greenbull 5x10 kit. Are these no longer needed?

    You most definitely should have received limit switches in your package. We will send you the missing limit switches.

    But to directly answer your question; no, limit switches are not needed with CNC machines. You can set up soft limits to make sure the machine does not go out of bounds.

    With that said, if the motors stall for some reason and the computer does not know the actual position of the gantry or the spindle, then the machine may actually go out of bounds and the machine may hit a physical limit. With or without limit switches, the machine will stop.

    Additional Information:
    Please call the office so that we know who you are and we can send the limit switches to the correct person.

    Click the link to respond:
    There are no limit switches in my Greenbull 5x10 kit. Are these no longer needed?

  • I'm assembling the gantry for a 5x10 greenbull and noticed that there are 9 spaces for torsion spacers but only 7 in the kit. Should I just space them out on the right side behind the motor?

    That is correct. We send the fewer ribs than could be fastened within the gantry. One reduction of a rib will provide more space for the motor at the midpoint of the gantry and at the other side of the gantry (opposite the motor) can be reduced to provide more space to work with the coupling.

    Click the link to respond:
    I'm assembling the gantry for a 5x10 greenbull and noticed that there are 9 spaces for torsion spacers but only 7 in the kit. Should I just space them out on the right side behind the motor?

  • I send a couple emails to customer service but have not heard back. Were they recieved?

    The emails are checked only a few times in the day and between those times, we are working on production. However, this "Customer Service" system is actively checked as I receive a text message every time a new question is posed and when a response to a question is added. Please use this "customer service" section of the website as you will be responded to quickly (unless I am sleeping or on the road.

    Thanks
    Patrick Hood-Daniel

    Additional Information:
    Thank you so much! Sorry for the rush. Just excited to get some stuff done for the holidays! Looks like a great machine. Very psyched!
    Ben


    Additional Information:
    Not a problem at all. Thanks.

    Click the link to respond:
    I send a couple emails to customer service but have not heard back. Were they recieved?

  • What hookup wires do not come with the vlxl?

    22 to 24 awg stranded wire to connect the laser controller to the motor drivers and the laser tube power supply.

    Click the link to respond:
    What hookup wires do not come with the vlxl?

  • Does the vlxl come with software?

    You will need to download free software called LaserCad. Here is a video that covers the installation:

    https://www.buildyourcnc.com/tutorials/tutorial-trocen-anywells-lasercad-install

    Click the link to respond:
    Does the vlxl come with software?

  • Any warrantee of the tube and hardware?

    We have a 30 day warranty. The tube must be cooled prior to and during lasing. If not, the warranty is void. Also note that tubes have a finite lifespan and is a part of a machine that will need to be replaced periodically. The higher power you use, the shorter life of the tube.

    Click the link to respond:
    Any warrantee of the tube and hardware?

  • What is the return policy?

    You can return any product within 30 days. There is a 10% restocking fee associated with this return.

    The return policy is stated on the terms of use for the website: https://www.buildyourcnc.com/terms.aspx

    Click the link to respond:
    What is the return policy?

  • Can I use Mach4 with the Fabricator Pro?

    Yes, you can use Mach4 wtih the Fabricator Pro CNC machine.

    We have not designed a metal machine like the Fabricator Pro to lean more in the vertical orientation. Unfortunately, we haven't gotten any requests for that style of machine, and the greenLean, although a great machine and space saver, has not been our best seller.

    If we get more interest in this type of machine, we would have no problem designing a machine like this.

    Click the link to respond:
    Can I use Mach4 with the Fabricator Pro?

  • Can you offer any vouchers for the VLXL?

    We do not offer vouchers for our products or machines.

    Click the link to respond:
    Can you offer any vouchers for the VLXL?

  • Does the VLXL kit come with absolutely everything you need to start up?

    The Vertical Laser XL Laser Cutter comes with everything but the hookup wires and heat shrink for wiring and the tools you will need to assemble the machine and wire the electronics. You will also need a blower/vacuum to evacuate gasses in the cavity of the machine, and a compressor to provide air assist at the nozzle. 4 conductor motor cable is supplied. Water and air tubing is supplied along with the structure, hardware, mechanical parts, electronics, and chiller.

    The wiring will require strippers for insulation removal at the tips and a soldering iron to solder motor wires to them motor cable. Screw drivers and hex wrenches will be needed.

    Assembling this kit is not for the faint of hearts and a ton of patience is necessary. It is a very entailed process that will take a bit of time to complete. If you have any reservations at all, please consider the assembled version.

    Click the link to respond:
    Does the VLXL kit come with absolutely everything you need to start up?

  • So there will be no deals on kits (VLXL) coming up?

    The 2017 Black Friday will not include kits unfortunately. The profit margin on those items are not enough for us to be able to cover overhead and payroll if we added a discount.

    Click the link to respond:
    So there will be no deals on kits (VLXL) coming up?

  • Any Black Friday deals coming up or other deals? Thinking about purchasing a VLXL.

    Yes, for the 2017 Black Friday, we will have a sale coming up. The sale will include all assembled machines at a 5% discount.

    Additional Information:
    So only assembled machines? Awe man. I would really like a discount on the Blacktooth Laser...

    Additional Information:
    You are preaching to the choir. We are the type of company eager to help makers out there, but our kits just don't have the profit margin to cover a discount.

    Click the link to respond:
    Any Black Friday deals coming up or other deals? Thinking about purchasing a VLXL.

  • How deep is the bed? As in, how far can I get the head from the base? On the VLXL.

    The distance from the tip of the nozzle (about 1.5 inches from the lens) to the frame that provides structure to the machine and the part of the machine that will hold the spoilboard is 3.25 inches. If you put a spoilboard of say .75" thickness, then you would have 2.5 inches remaining (or 4 inches from the lens).

    Click the link to respond:
    How deep is the bed? As in, how far can I get the head from the base? On the VLXL.

  • How deep is the bed? As in, how far can I get the head from the base?

    Which machine are you referring to?

    Click the link to respond:
    How deep is the bed? As in, how far can I get the head from the base?

  • Hi my name is Robert and I have try to contact you on a purchase from you around 24 sept and i have not received it so i tried calling you via 281-815-7701 and talked to many other person except you . 9am to 5pm Could you Please send a Phone number that work please.
  • What is the width and height of the round Linear Guide Rail 20mm? Specs are not listed on the product page.

    I just updated the Linear 20 mm Round Rail product page to reflect these measurements. https://www.buildyourcnc.com/item/mechanical-rails-linear-guide-rails-20mm

    For your convenience, here they are:

    Overall Height of Rail and Base: 37 mm (1.46 in)

    Width of Base: 45 mm (1.77 in)

    Mounting Holes on Center Widthwise: 30.226 mm (1.19 in)

    Mounting Holes on Center Lengthwise: 150 mm (5.9 in)

    If you need further information, please don't hesitate to ask be responding to this FAQ. Thanks.

    Click the link to respond:
    What is the width and height of the round Linear Guide Rail 20mm? Specs are not listed on the product page.

  • Hello! How fast could I get a VLXL? Looking to get it by the end of the month. In WV. Ben

    If you purchase the Vertical Laser XL in kit form, then we would be able to deliver it within 2 weeks. If you want the Vertical Laser XL to be assembled, we would need a minimum of 1 month.

    Additional Information:
    What is the shipping cost to rural WV? Mannington, WV.

    Click the link to respond:
    Hello! How fast could I get a VLXL? Looking to get it by the end of the month. In WV. Ben

  • So I had my electrician hook it up as per your recommendations and nothing happens. Nothing lights up on the screen and nothing turns on. I have verified that the vfd that I was supplied is for single phase power and I have single phase power at my shop. It is a 220v vfd and I am supplying it with 220v. What do I do now? Is this vfd a bad one and do I need a new one?

    Was this VFD purchased from buildyourcnc.com and if so, what is the model number. If not, please provide the model number and we will attempt to determine the issue.

    Also, is this question related to a previous question you asked earlier? If so, please respond to that question with this new information.

    Many thanks.

    Additional Information:
    Yes it was purchased through your website, here is the number is YL600-2S-2K20

    Additional Information:
    Ok great. I will look into it.

    Is this related to the R S T and L1 L2 question that was recently asked?

    Additional Information:
    No

    Additional Information:
    It started with that but then once it was wired up it changed to this.

    Additional Information:
    Ok. Thanks. Please explain how you have the VFD wired to the 220v outlet.

    Additional Information:
    I have traced the black wire clear from the panel to the R terminal and the white wire to the T terminal and the ground to the E terminal. I have even used a multimeter on the terminals in the VFD while the wires are connected and the power is on, and I get 240V across the R and T terminals and 120 from R to Ground and from T to Ground.

    Additional Information:
    I still have not seen a response to my previous additional information. It has now been 5 days since then and I still have a non-functioning VFD, what should I do?

    Additional Information:
    My apologies. I didn’t see your latest wiring clarification response. Please connect the white (neutral) wire to the “S” terminal.

    Additional Information:
    So, i wired it up and now it does in fact power up. However, now it just gives me an ERR 02 code. What does that mean? the only manual that came with the VFD is all in Chinese. Do you have a book in english? Or a list of error codes?

    Click the link to respond:
    So I had my electrician hook it up as per your recommendations and nothing happens. Nothing lights up on the screen and nothing turns on. I have verified that the vfd that I was supplied is for single phase power and I have single phase power at my shop. It is a 220v vfd and I am supplying it with 220v. What do I do now? Is this vfd a bad one and do I need a new one?

  • I'm using Mach3. I have 2 limit switches on X, 2 on Y and 1on Z for retracted/home. I can go to diagnostics and see the switches/inputs working. But when I move with jog or gcode they have no effect. Also I can go right past the soft limits. I must have something turn off but I don't know what.

    Did you set them up as limit switches or home switches?

    Additional Information:
    Not sure where do I check that?

    Additional Information:
    Go to config, then ports and pins, then input signals.

    Additional Information:
    The limits are labeled x++, x— for example.

    Click the link to respond:
    I'm using Mach3. I have 2 limit switches on X, 2 on Y and 1on Z for retracted/home. I can go to diagnostics and see the switches/inputs working. But when I move with jog or gcode they have no effect. Also I can go right past the soft limits. I must have something turn off but I don't know what.

  • I'm using Mach3 and I tuning the motors. As is they all seem to jog nicely, smooth and quiet. However when I make moves using gcode they bind and don't move or jerk violently when they do move. What step did I miss?

    Your g-code probably has the feed rate too high. You set the velocity and acceleration in your motor tuning, but g-code may be able to override these values.

    Try lowering the feed rate in either your CAM program or in the g-code manually. The feedrate code has an “F” then a number after representing the velocity.

    Click the link to respond:
    I'm using Mach3 and I tuning the motors. As is they all seem to jog nicely, smooth and quiet. However when I make moves using gcode they bind and don't move or jerk violently when they do move. What step did I miss?

  • Shipping and VAT/customs costs for the Netherlands

    This answer helps to provide information on Customs Duty, VAT or Tariff for he Netherlands.

    I am not sure of the VAT or customs cost but you can refer to this page for more information: https://www.belastingdienst.nl/wps/wcm/connect/bldcontenten/belastingdienst/individuals/abroad_and_customs/receiving_goods_from_abroad/from_organizations_and_companies/how_do_i_calculate_these_import_taxes

    Industrial parts don't seem to be listed as a possible customs duty or VAT charge but that probably doesn't mean that it is free. For a full list of tariff charges, go here: https://www.belastingdienst.nl/wps/wcm/connect/bldcontenten/belastingdienst/customs/reference_books_and_other_information/working_tariff/working_tariff

    The information is in Dutch. If you do find the information, please consider submitting additional information on this FAQ so as to help others.

    Shipping can be calculated just prior to the purchase in the cart. Simply go to the cart, make sure all of your items are in the cart, input your shipping address and click "Calculate Shipping". The website will collect information from the shipping providers and provide rates.

    Click the link to respond:
    Shipping and VAT/customs costs for the Netherlands

  • 114-8849667-9189850 this charles bates kind send my license

    Hi Charles,

    We send the license through the email provided to us through amazon. We re-sent the license file through that amazon provided email address. Please check that email address that amazon provides you as the link between the customer and seller.

    If you cannot determine the process, then please send us an email at phdroboticsllc@gmail.com and we will send it directly to you using your email address.

    Click the link to respond:
    114-8849667-9189850 this charles bates kind send my license

  • On your diagram it says to connect the power to the VFD in port L1, L2 and PE. On the VFD I have there is no L1 or L2. Which ports do I connect my input power to? There is only a P+, P-, R, S, T, U, V, W, and PE. What do I do?

    On "our" VFDs, we advise that the R connect to black (live), T connect to white (neutral) and green to E or earth. We are not professional electricians, so we also recommend that you seek the advice of a professional electrician. Some VFDs are made to work on 3 phase power and this configuration may not work with these VFDs.

    Click the link to respond:
    On your diagram it says to connect the power to the VFD in port L1, L2 and PE. On the VFD I have there is no L1 or L2. Which ports do I connect my input power to? There is only a P+, P-, R, S, T, U, V, W, and PE. What do I do?

  • 114-8849667-9189850 my order

    114-8849667-9189850 my order

    Additional Information:
    Hi. Can you provide more information? Thanks.

    Additional Information:
    I order ArtSoft Mach3 CNC Control Software from amazon

    Additional Information:
    Did you order it recently? If so, it may take a few hours to process. Make sure to check the amazon email associated with that order as we send the license files through that email address as amazon does not provide your email address.

    Additional Information:
    The purchases of Mach3 licenses are delivered via email. We have sent the information regarding your license to the email provided to us.

    Thank you

    Click the link to respond:
    114-8849667-9189850 my order

  • im from mexico, and i want to know if you could send something here, and what is the type of currency?

    Yes, we can send to international countries. Our currency is in USD (US Dollars). In the cart, you will find the shipping carriers and methods possible to ship to your country when you click on the "Calculate Shipping" button.

    Click the link to respond:
    im from mexico, and i want to know if you could send something here, and what is the type of currency?

  • How can i calculate how much can carry my stepper motor? i have these informations: (Detent Torque: 2.2N.cm; Rotor Inertia: 54g.cm2; Holding Torque: 40N.cm). It's a nema 17

    The holding torque will provide the best information for the calculation on how much your stepper motor will carry. But first, when you say carry, do you mean how much weight it can lift, how much inertia it can withstand during an acceleration and deceleration state or how fast it can accelerate or velocity it can maintain under load from the milling process?

    Click the link to respond:
    How can i calculate how much can carry my stepper motor? i have these informations: (Detent Torque: 2.2N.cm; Rotor Inertia: 54g.cm2; Holding Torque: 40N.cm). It's a nema 17