You can determine if the area is serviceable by:
- selecting the items you want to purchase on the website
- go to the cart (shopping cart top left of any webpage)
- log in, or register
- Enter the address and click on calculate shipping.

The webpage will return the direct rates and whether your area is serviced or not. Feel free to enter any address as long as you are able to receive the package from that address.

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WAS WONDERING IF YOU COULD TELL ME WHETHER OR NOT SHIP ANY OF YOUR KIT PRODUCTS TO THE UK?

The plasma nozzle must be close to the cutting area and you will need some way to keep the nozzle at the right level with some type of device. The spray is downward, so you will need a contained area with a sheet of water at the bottom to extinguish he spray. You should have no problem using our machines for this application since you would need to product the table bed.

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CAN YOUR PRODUCTS OF MACHINES BE USED TO CREATE PLASMA TABLE?

The collet in the 1.5 kW spindle is an ER-11 and cannot reach the 1/2" size. I would consider the 2.2 kW spindle instead.

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WHAT SIZE COLLET IS IN YOUR 1.5 KILOWATT SPINDLE?

Limit switches are not really needed for this level of a machine, but if you do want to use them, then you will need to connect them with shielded cable and ground the shield at both ends and any other non-used wire in the cable. Limit switches are very susceptible to the motor interference. You will also need to adjust the debounce in the software you will use.

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DO NEED LIMIT SWITCHES, IF SO WHAT IS YOUR RECOMMENDATION?

The hub length of the drive sprocket and the other mechanical devise that is used to connect on the shaft will determine the length of the shaft needed for use with the drive sprocket.

The hub lengths for our drive sprockets are 1/2". So if you are connecting the drive sprocket to a motor, your motor shaft will need to be at least 1/2" in length.

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wHAT IS THE SMALLEST LENGTH SHAFT I CAN USE FOR YOUR #25 DRIVE SPROCET?

You can determine if the country is serviceable by:
- selecting the items you want to purchase on the website
- go to the cart (shopping cart top left of any webpage)
- log in, or register
- Enter the address and click on calculate shipping.

The webpage will return the direct rates and whether your area is serviced or not. Feel free to enter any address as long as you are able to receive the package from that address.

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CAN YOU SEND PRODUCTS TO MY COUNTRY?

Your heart pumps blood.

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WHAT DOES YOUR HEART PUMP?

Tinnitus . Learn to love it. No really you should see a doctor. Make sure. White noise will help you sleep when it gets loud.

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I learned, too late, that if a sudden loud event causes tinnitus, see an audiologist IMMEDIATELY. They can do something about it if addressed within a day or so.

Wear hearing protection...always. Loud noises trigger my tinnitus, and headphones and ear plugs (when out & about or at the movies, subway, etc) help tremendously. Mine are rated 33dB.

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WHAT CAUSES RINGING IN YOUR EAR AND HOW CAN YOU STOP IT?

You can determine if the country is serviceable by:
- selecting the items you want to purchase on the website
- go to the cart (shopping cart top left of any webpage)
- log in, or register
- Enter the address and click on calculate shipping.

The webpage will return the direct rates and whether your area is serviced or not. Feel free to enter any address as long as you are able to receive the package from that address.

The shipping times are determined by the service you select in the shopping cart. If a machine is purchased, we generally have a one week lead time unless otherwise stated in the description of the machine's product page.

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WHAT IS THE SHIPPING COST TO MY COUNTRY?

You can determine if the country is serviceable by:
- selecting the items you want to purchase on the website
- go to the cart (shopping cart top left of any webpage)
- log in, or register
- Enter the address and click on calculate shipping.

The webpage will return the direct rates and whether your area is serviced or not. Feel free to enter any address as long as you are able to receive the package from that address.

The shipping times are determined by the service you select in the shopping cart. If a machine is purchased, we generally have a one week lead time unless otherwise stated in the description of the machine's product page.

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WHAT IS THE SHIPPING FEE TO MY COUNTRY?

We provide a one year warranty from the date the item is delivered.

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WHAT IS THE WARRANTY ON COMPLETE UNIT?

You can expect a two week lead time for the redFrog pick and place machine.

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WHAT IS THE PICK AND PLACE LEAD TIME?

The first number is the amount of chromium that is contained in the stainless, i.e., 18 is 18% chromium. The second number is the amount of nickel, i.e., 8 stands for 8% nickel. So 18/8 means that this stainless steel contains 18% chromium and 8% nickel. 18/10 is 18% chromium and 10% nickel. The higher the numbers the more corrosion resistant the material. 18/0 is a misleading designation. Both 18/8 and 18/10 contain nickel and are part of the grade family "300 series" stainless. 18/0 means that there is 18% chromium but zero nickel. When there is no nickel the stainless grade family is the "400 series". 400 series are not as corrosion resistant as the 300 series and are magnetic, where the 300 series are non-magnetic.

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WHAT IS THE DIFFERENCE BETWEEN ROCK CRYSTAL ?

An axis is a direction of motion controlled by the CNC machine control. It can be linear (motion along a straight line) or circular (a rotary motion). The number of axes a machine has determines it's machining capabilities. A 2.5 axis machine really has three moving axes, but only two axes can move together (most machines sold today are full three axis machines). For machining centers, a three axis machine will have three linear axes. A four or five axis machine will have three linear axes as well as one or two rotary axes.

Note that 2.5 versus 3 axis has yet another context. 2.5 axis machining requires that the machine have three axes, but only two axes must be moving simultaneously at any one time. (Simple operations, like drilling and most milling, fall into this category). On the other hand 3-axis machining requires that all three axes be moving at the same time (More complex operations, like the machining of sculptured surfaces required in molds and airfoils, fall into this category.)

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WHAT IS THE DIFFERENCE IN A 2.5 AXIS MACHINE?

The lens is 20mm wide and a 50.6mm focal length (the one included). This lens will stand up to at least 30PSI air assist.

The mirrors are 25mm wide mirrors.

Focal length is the distance from the lens to the material for the laser converge into the best focal point. If a lens is listed as 2". You measure 2" from the lens to the material, this will be the tightest point the laser can go before it starts to re-expand again losing focus.

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WHAT IS LASER AND LENS FOCAL LENGTH?

You can expect a one week lead time for our machines.

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WHAT IS THE LEAD TIME FOR BLACKTOE?

You can expect a one week lead time for our machines.

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WHAT IS THE LEAD TIME FOR BLACKFOOT

Standard Version Features Mach3 Mach4 Hobby Mach4 Industrial
Number of Planners 1 1 1
Number of Axis 6 6 6
Out of Band Axis (OBA) 0 1 6
Slave axis (uses up coordinated axes) 3 N/A N/A
Slave motors (does not use up coordinated axes) N/A 4 per Axis 4 per Axis
API Interface - Open to All Hardware Yes Yes Yes
Extended Plugin Support Yes Yes Yes
User customizable GUI Yes Yes Yes
Unified (GUI) Interface - PLC, CNC, etc.. Yes Yes
Unlimited IO Yes Yes Yes
Modbus PLC Yes Yes Yes
PMC (Ladder Logic addressing for cnc/plc) Yes Yes
Unlimited File Size Yes Yes
Tool Path Display Yes Yes Yes
Tool Path Speed & Quality Low High High
Scripting - Customization Yes Yes Yes
LUA Scripting - simple, fast, cross-platform Yes Yes
- Lua sockets (ftp, http, smtp,..) Yes Yes
- SSL (security layer) Yes Yes
- LFS (manage large files and data storage) Yes Yes
- Seriel port Yes Yes
- Enraving of part numbers / serial numbering of parts Yes Yes
- Plugin panel objects Yes Yes
IPC Library for Data Sharing/tracking (Interprocess communication) Yes Yes
Full Feature Screens/Controls Per Machine Type Yes Yes
Currently Availabe: Mill, Router, Lathe, 3d Printer Yes Yes
Multiple gcode Interpruters (Per Machine Type) Yes Yes
Probing - Intergrated in standard screens Yes Yes
Simulated 3d Machining (with additional plugin license) Yes Yes
Tool Life Management (G10 L3 command) Yes
Screw Mapping Yes
Professional Screen Designer (advanced G.U.I.) Yes
- Screen Animation Control Yes
- Screen Integrated Tool Table Control Yes
- Screen Integrated Work Offset Control Yes
- Screen Integrated gcode editor Yes
- Screen Artsoft Wizard Package Integration Yes
Macro B gcode Programming (#variables) Yes
- User definable gcodes via marco calls Yes
- Macro Calls: G65, G66, G66.1 Yes
- gcode via marco call (custom G codes via macro B) Yes
- mcode via macro call (custom M codes via macro B) Yes
- mcode via sub code (custom M code via sup program) Yes
- Conditional gcodes Yes
- set VN call - define variable names Yes
gcode Editor Included Yes
Scripted M code (custom M code via LUA script) Yes Yes
Variable Speed Spindle Yes Yes Yes
Spindle Relay Yes Yes Yes
Coolant relay Yes Yes Yes
Mist Relay Yes Yes Yes
Threading Yes Yes Yes
Rigid Tapping Yes Yes Yes
Single Block Yes Yes Yes
Block Delete Yes Yes Yes
Optional Stop Yes Yes Yes
MACH CNC CONTROL SOFTWARE MAIN FEATURES AND VERSION DIFFERENCES
Standard Version Features Mach3 Mach4 Hobby Mach4 Industrial
MACH CNC CONTROL SOFTWARE MAIN FEATURES AND VERSION DIFFERENCES
Cutter Comp Yes Yes Yes
Fanuc Type C Cutter Comp Yes Yes
Fixture Offsets Yes Yes Yes
G51 Scaling Yes Yes Yes
G92 Offsets Yes Yes Yes
G52 Offsets Yes Yes Yes
Event Driven Yes Yes
Multi Line MDI Yes Yes
Subs In MDI Yes Yes
OpenGL Optimization Yes Yes
Multi-platform OS Compatibility Option Yes Yes
Online Support Yes Yes Yes
Phone Support Option Available Yes
Support Priority Yes
Available to End Users as "Do-it-yourself" Yes Yes
Summary - Mach3 versus Mach4 :
Mach4 Hobby is the closest comparable version to Mach3, yet it is still much more advanced. The price point of these versions is nearly
identical. Mach3 is very popular for hobby enthusiest and is used in highly modified form by some great OEM's. In general, Mach4 is more
complex than Mach3 and follows cnc industry standards. Mach3 has many customizations to make it easier for hobby users, but can lead to
difficulties if users plan to apply their knowledge to more advanced systems. Mach4 is built as a full featured cnc controller capable of high
speed machining for servo and stepper systems. Mach3's feature set is complete, while Mach4's will continue to expand. If you are new to cnc,
Artsoft highly recommends using and learning Mach4 even if it appears that Mach3's feature set will be adequate for your needs.

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WHAT IS THE DIFFERENCE BETWEEN MACH3 AND MACH4?

You can expect a two week lead time for the redFrog pick and place machine.

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WHAT IS THE LEAD TIME FOR REDFROG?