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Question #: 13482

Question: What Is Your Service Any County Any Products

Current Solution

We provide a one year warranty from the date the item is delivered.

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Other Possible Solutions to this Question

  • WHAT IS THE WARRANTY ON YOUR PRODUCTS

    We provide a one year warranty from the date the item is delivered.

    Click the link to respond:
    WHAT IS THE WARRANTY ON YOUR PRODUCTS

  • Do you have any CAD models of your products?

    Unfortunately we do not have CAD models of our machines available to our customers.

    Click the link to respond:
    Do you have any CAD models of your products?

  • WAS WONDERING IF YOU COULD TELL ME WHETHER OR NOT SHIP ANY OF YOUR KIT PRODUCTS TO THE UK?

    You can determine if the area is serviceable by:
    - selecting the items you want to purchase on the website
    - go to the cart (shopping cart top left of any webpage)
    - log in, or register
    - Enter the address and click on calculate shipping.

    The webpage will return the direct rates and whether your area is serviced or not. Feel free to enter any address as long as you are able to receive the package from that address.

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    WAS WONDERING IF YOU COULD TELL ME WHETHER OR NOT SHIP ANY OF YOUR KIT PRODUCTS TO THE UK?

  • CAN YOUR PRODUCTS OF MACHINES BE USED TO CREATE PLASMA TABLE?

    The plasma nozzle must be close to the cutting area and you will need some way to keep the nozzle at the right level with some type of device. The spray is downward, so you will need a contained area with a sheet of water at the bottom to extinguish he spray. You should have no problem using our machines for this application since you would need to product the table bed.

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    CAN YOUR PRODUCTS OF MACHINES BE USED TO CREATE PLASMA TABLE?

  • Can I come to buildyourcnc and see your machines and products?

    Sure, come on by! You can come and see some of our machines in action; pose difficult questions and hopefully we can answer them; and even have some tests done with stuff you bring.

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    Can I come to buildyourcnc and see your machines and products?

  • I have send an email to customerservice@buildyourcnc.com

    Thanks for sending an email to customerservice@buildyourcnc.com; however, this Customer Service Live service will provide the same or better response than email.

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    I have send an email to customerservice@buildyourcnc.com

  • What is the width of your strip brushes?

    The strip brush is .2 inches (5.23 mm) wide, so a slot of that width or slightly wider will work. We use a .25 inch groove and use glue to adhere the strip brushes in our dust shoe.

    The material of the bristles and the strip that holds the bristles are nylon.

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    What is the width of your strip brushes?

  • What is the warranty on your 2.2KW spindle

    We honor a one year warranty on most parts like main machine components, structural parts, mechanical parts and some electronic parts including spindles.

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    What is the warranty on your 2.2KW spindle

  • What is your largest format cnc router

    The largest CNC machine we make at this time (12/04/2015) is the GreenBull 6'x12' model. This model has 2 options for Z-axis travel.

    The short-z option has a total Z travel of 5.75 inches. From that you would subtract the length of the end mill used and the thickness of the spoil board to determine the maximum material thickness. (Example: If the end mill extends 1.25" from the collet and the spoil board is .75", then the material could be up to 5.75 - 1.25 - 0.75 = 3.75 inches in thickness). This is good for most sheet-type materials.

    The long-z option, used mainly for large 3D carvings, requires a custom frame and allows for up to 36" of travel.

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    What is your largest format cnc router

  • What is the tolerance on your 1/2" acme thread?

    The tolerance of our 1/2" 5 start lead screw is +/-0.05mm

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    What is the tolerance on your 1/2" acme thread?

  • what is buildyourcnc email address

    You can contact us using the email address mailto: customerservice@buildyourcnc.com

    This "customer service live" option to contact us is recommended because it benefits all of our users and builds the response database so that questions can be answered more accurately over time.

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    what is buildyourcnc email address

  • WHAT SIZE COLLET IS IN YOUR 1.5 KILOWATT SPINDLE?

    The collet in the 1.5 kW spindle is an ER-11 and cannot reach the 1/2" size. I would consider the 2.2 kW spindle instead.

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    WHAT SIZE COLLET IS IN YOUR 1.5 KILOWATT SPINDLE?

  • What is the z-axis travel for your largest machine?

    The largest CNC machine we make at this time (12/04/2015) is the GreenBull 6'x12' model. This model has 2 options for Z-axis travel.

    The short-z option has a total Z travel of 5.75 inches. From that you would subtract the length of the end mill used and the thickness of the spoil board to determine the maximum material thickness. (Example: If the end mill extends 1.25" from the collet and the spoil board is .75", then the material could be up to 5.75 - 1.25 - 0.75 = 3.75 inches in thickness). This is good for most sheet-type materials.

    The long-z option, used mainly for large 3D carvings, requires a custom frame and allows for up to 36" of travel.

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    What is the z-axis travel for your largest machine?

  • What is the wavelength coming from your laser tubes?

    The CO2 laser tubes that we sell have an output light wavelength of 10500 nm (nanometer). Our goggles provide protection for this wavelength of light.

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    What is the wavelength coming from your laser tubes?

  • What is your favorite music?

    The brain likes to hear Drumm and Bass (DnB).

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    What is your favorite music?

  • What is the maximum runout on your water-cooled spindles?

    TIR specifications for the ER-20 collet used on 2.2KW Spindles is .0004 inches.

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    What is the maximum runout on your water-cooled spindles?

  • I would like to speak with someone about your products. I have called and left voice mails.

    Please call during business hours 9 AM through 5 PM Central Standard Time and you phone call will be answered. If it is not answered it is likely because there is another customer on the line. If you have left a voice mail, it will be returned once we are notified of it. Thank You

    Click the link to respond:
    I would like to speak with someone about your products. I have called and left voice mails.

  • DO NEED LIMIT SWITCHES, IF SO WHAT IS YOUR RECOMMENDATION?

    Limit switches are not really needed for this level of a machine, but if you do want to use them, then you will need to connect them with shielded cable and ground the shield at both ends and any other non-used wire in the cable. Limit switches are very susceptible to the motor interference. You will also need to adjust the debounce in the software you will use.

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    DO NEED LIMIT SWITCHES, IF SO WHAT IS YOUR RECOMMENDATION?

  • What is the price for your laser kit, to be shipped assembled

    For a custom quote on an assembled blacktooth, please contact sales@buildyourcnc.com

    Click the link to respond:
    What is the price for your laser kit, to be shipped assembled

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