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Question #: 713

Question: WHAT IS THE WARRANTY ON YOUR PRODUCTS

Current Solution

We provide a one year warranty from the date the item is delivered.

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Other Possible Solutions to this Question

  • What is the warranty on your 2.2KW spindle

    We honor a one year warranty on most parts like main machine components, structural parts, mechanical parts and some electronic parts including spindles.

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    What is the warranty on your 2.2KW spindle

  • WHAT IS THE WARRANTY ON COMPLETE UNIT?

    We provide a one year warranty from the date the item is delivered.

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    WHAT IS THE WARRANTY ON COMPLETE UNIT?

  • What warranty is there on the 40W laser and power supply?

    Most of our products have a warranty that extends for 1 year; however, there are parts like end mills and laser tubes which are considered consumables. These parts, when used, become worn, or the usable life is decreased. Laser tubes are parts that, when used, shorten its life, and especially when proper methods are not used (i.e. running the tube with water), can drastically reduce the life of the tube. Therefore, the warranty for laser tubes are 30 days if the laser tube was not used.

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    What warranty is there on the 40W laser and power supply?

  • What Is Your Service Any County Any Products

    We provide a one year warranty from the date the item is delivered.

    Click the link to respond:
    What Is Your Service Any County Any Products

  • Is there any warranty on the 40w laser tube?

    For most of our products the warranty is 30 days.

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    Is there any warranty on the 40w laser tube?

  • What is the tolerance on your 1/2" acme thread?

    The tolerance of our 1/2" 5 start lead screw is +/-0.05mm

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    What is the tolerance on your 1/2" acme thread?

  • WAS WONDERING IF YOU COULD TELL ME WHETHER OR NOT SHIP ANY OF YOUR KIT PRODUCTS TO THE UK?

    You can determine if the area is serviceable by:
    - selecting the items you want to purchase on the website
    - go to the cart (shopping cart top left of any webpage)
    - log in, or register
    - Enter the address and click on calculate shipping.

    The webpage will return the direct rates and whether your area is serviced or not. Feel free to enter any address as long as you are able to receive the package from that address.

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    WAS WONDERING IF YOU COULD TELL ME WHETHER OR NOT SHIP ANY OF YOUR KIT PRODUCTS TO THE UK?

  • What is the maximum runout on your water-cooled spindles?

    TIR specifications for the ER-20 collet used on 2.2KW Spindles is .0004 inches.

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    What is the maximum runout on your water-cooled spindles?

  • Is there a warranty on the NEMA 34 651 Oz-in stepper motors you sell?

    Yes, we honor a one year warranty on the NEMA 34 651 oz-in stepper motor.

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    Is there a warranty on the NEMA 34 651 Oz-in stepper motors you sell?

  • What is the dimensions and material of the spine on your Strip brushes?

    The strip brush is .2 inches (5.23 mm) wide, so a slot of that width or slightly wider will work. We use a .25 inch groove and use glue to adhere the strip brushes in our dust shoe.

    The material of the bristles and the strip that holds the bristles are nylon.

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    What is the dimensions and material of the spine on your Strip brushes?

  • What is the width of your strip brushes?

    The strip brush is .2 inches (5.23 mm) wide, so a slot of that width or slightly wider will work. We use a .25 inch groove and use glue to adhere the strip brushes in our dust shoe.

    The material of the bristles and the strip that holds the bristles are nylon.

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    What is the width of your strip brushes?

  • Do you have the ability to have visitors come to your location for a hands on demonstration and can a few products be brought for sample purposes ?

    Sure, come on by! You can come and see some of our machines in action; pose difficult questions and hopefully we can answer them; and even have some tests done with stuff you bring.

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    Do you have the ability to have visitors come to your location for a hands on demonstration and can a few products be brought for sample purposes ?

  • What is the liquid input and output barb size on your 2.2kw water cooled spindle?

    The spindle water inlet and outlet fittings are 1/4 Inside Diameter and 3/8 Outside Diameter.

    You can find the silicone tubes here:
    https://buildyourcnc.com/item/pneumatic-hydraulic-silicone-tubing

    This fitting will connect to the pump (1/2" male to 1/4" female):
    https://buildyourcnc.com/item/pneumatic-hydraulic-Tube-Fitting-Female-to-Male

    And this fitting will provide a reduced barbed size (1/4") for the tube:
    https://buildyourcnc.com/item/pneumatic-hydraulic-Tube-Fitting-Barbed-to-Male

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    What is the liquid input and output barb size on your 2.2kw water cooled spindle?

  • What is the z-axis travel for your largest machine?

    The largest CNC machine we make at this time (12/04/2015) is the GreenBull 6'x12' model. This model has 2 options for Z-axis travel.

    The short-z option has a total Z travel of 5.75 inches. From that you would subtract the length of the end mill used and the thickness of the spoil board to determine the maximum material thickness. (Example: If the end mill extends 1.25" from the collet and the spoil board is .75", then the material could be up to 5.75 - 1.25 - 0.75 = 3.75 inches in thickness). This is good for most sheet-type materials.

    The long-z option, used mainly for large 3D carvings, requires a custom frame and allows for up to 36" of travel.

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    What is the z-axis travel for your largest machine?

  • What is the wavelength coming from your laser tubes?

    The CO2 laser tubes that we sell have an output light wavelength of 10500 nm (nanometer). Our goggles provide protection for this wavelength of light.

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    What is the wavelength coming from your laser tubes?

  • what is the warranty period and do you repair these in house? 2.2 kW (kilowatt) Water Cooled Spindle with Inverter (VFD)

    Spindles are generally covered up to 1 year after date of purchase. We do not repair them in house, but we do work with our manufacturer to replace defective units. Generally if you have a defective unit covered under warranty, we will issue a replacement.

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    what is the warranty period and do you repair these in house? 2.2 kW (kilowatt) Water Cooled Spindle with Inverter (VFD)

  • Do you have any CAD models of your products?

    Unfortunately we do not have CAD models of our machines available to our customers.

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    Do you have any CAD models of your products?

  • What output pins on your BOB are used to control the SuperPID?

    Yes, you can use any two of the output terminals of the breakout board to control the SuperPID closed loop router controller (a diagram is not needed with these instructions).

    One output terminal will be used as an on/off (1/0 or 5v/gnd) that will be invoked with the M3/M4/M5 M-codes in your g-code instructions.

    The other terminal will be connected to either another 5v/gnd signal to control speed for 5000/20000 rpm or for PWM output (recommended) for proportional speed control.

    To setup this configuration in Mach3, go to your ports and pins dialog box (config menu -> ports and pins). Click on the spindle setup tab. In the Motor Control Section of the dialog, check the box for Use Spindle Motor Output and check the box for PWM control. Change the PWM Base Frequency to 50Hz.

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    What output pins on your BOB are used to control the SuperPID?

  • What is the price for your laser kit, to be shipped assembled

    For a custom quote on an assembled blacktooth, please contact sales@buildyourcnc.com

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    What is the price for your laser kit, to be shipped assembled