Currently our only location is in Katy, Texas at this current time, we can help you assemble the machine and if any issues occur we can always help you with the problems, but will have to be managed through email or phone (which ever is your preference).

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I live in China and my company would like to buy the 40w laser cutting machine. I am wondering if you can help us assemble and maintain the machine in China? Do you have any service point here? Thank you

Not sure what you mean by the statement "I don't know when you answer". Please explain. I answer all of the incoming emails until my inbox is completely empty and all phone calls to the company go straight to my cell phone and I answer all of the calls, and if I don't answer, I call back immediately.


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I just searched my email and found no emails with your email address associated with the email listed with this question. I cannot answer questions if no correspondence was provided by you.

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Please send an email, I am giving up on buying a machine from you because I don't know when you answer. I was asking about getting just the working parts and rails sent to Fiji. You sent an answer and some questions, but I have no way of knowing if you responded again.

Most likely, the driver is not receiving the high or low signal for the direction terminals. The way direction works for an axis is the controller will output a high signal (5V) for one direction and low signal (0V) for the opposite direction. If the signal is always at one signal, say 5V, whether it is commanded in one direction or the other, then the axis will only move in that direction.

To solve this problem, make sure that the wiring is secure at both ends (from the controller to the driver). Also, make sure the Dir+ and DIR- are both wired correctly (i.e. the Dir- is connected to the signal gnd on the controller and the ZD is connected to Dir+ on the driver.

You can use a multimeter to determine the voltage at the ZD terminal by:
- setting the multimeter to DC voltage (the V with a straight line, or dashed line above the V)
- place the black lead on the gnd terminal
- place the red lead on the ZD terminal
- press the page up button and check the voltage
- press the page down button and check the voltage.

You should see the voltage change from 0V to 5V or vice versa.

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Hi I have just set up my machine using a mach 3 USB board I can only get the Z to go in one direction Y and X are Ok I have check wiring and looked at video over and over what have I missed??

We are developing plans for our machine, but they are not completed yet. Please let me know if you would like to be added to our list of customers wanting plans. Thanks,

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If you have specific questions regarding CAD, CAM and Control, please add another question to the customer service and I will answer them in detail.

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How do I get started I would like to build a cnc router. Making the machine I can do, but I am weak on cad,cam and mach3. I am thinking about a 4’x4’. Do you have plans I can buy?

(These steps are to be taken with precaution, due to the fact that we do not know the model or manufacturers specifications for your BoB)

Here is a link to our CNC electronic videos(

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I have a CNC Machine from China, and the Breakout Board is not Labeled. Is there any way to test the board using Mach3 to find out the pin designations? db25 bob

Sure, email me at customerservice@buildyourcnc.com and I will send you a replacement for a minimal fee. I now use HDPE for that part. The HDPE holds up much better.

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I have a Blackfoot 4x4 v2 chain drive. my Y plate is broken . do you sell just the Y plate or can I buy just the Y plate spec plan? I love this machine Its great. my name is Jeff Krug I bought the complete package and electronics from you guys. thanks

WE don't have an actual file that contains the instructions for the machines as they are a part of a larger database file that is queried during the product page's rendering in the browser. The best option would be to print the webpage on a printer and use that as notes.

I know this will not provide larger images, but you could use the paper version to write your notes while assembling the machine using the larger images on the website.

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On the blackFoot 4'x8' CNC machine do you have the instructions under one file that I can download, I want to print them out and make notes as I am building the machine.

Come on over and we will assist you in any way you need.

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I purchased a Blackfoot 4ft X 8ft in 2015 I have yet to run it. Do y’all offer any classes that can help me?? I would very much like to have this machine running. Thank you in Dayton Tx

Consider the loads on each axis when choosing appropriate stepper motors. If your holding torque is maxed out at roughly 16oz/in (1lb/in), then you could use the NEMA 11 or 14. Also consider the shaft sizes and current ratings when choosing drivers that pair with the motors.

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I am planning to build a scratch CNC machine to do rotary engraving on writing pens. Can you recommend the parts I would need? I'm thinking NEMA 14 (11?) and 3/8" acme rod. Not sure which linear motion to use. I have an old lathe to use for the 4th axis.

Cutting metal with lasers even at 100W and 130W is difficult. The main problem is molten is a byproduct of lasing, which can severely damage the laser.

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For the XL Vertical Laser Machine I see it won't cut metal as it is only 80w. However, I noticed that you are working on 100w and 130w versions so will that be sufficient to cut through sheet metal? If so, how much longer until those are available?

Currently the only options available for our computer systems, are for our machines which included all the motors and drivers. If you would like to talk about a custom order, please email (customerservice@buildyourcnc.com).

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Do you sell the computer system only ? My Dell has given up the ghost. I may want to buy the PC, Power and case. I have everything else.

PC with parallel port and USB port
20awg stranded wires for the motors - http://www.buildyourcnc.com/electronicscombo.aspx
18awg stranded wires for power supply to drivers
24awg stranded wires for breakout board to drivers
(location and spacing of components varies from one person to another, so we do not provide cables/wires)
- General purpose extension cord (cut the female end off) to provide power to power supply
- USB cable to power breakout board
- Parallel cable to communicate to breakout board
- Router
- (optional - instead of router) Spindle with power inverter http://www.buildyourcnc.com/SpindlesAndAccessories.aspx
- (if purchasing spindle with inverter) General purpose extension cord (240v) (cut the female end off) to provide power to power inverter
- End Mill(s) http://www.buildyourcnc.com/ProductsEndMills.aspx
- CAD, and/or CAD-CAM software (to produce geometry, machine operations, and g-code) http://www.buildyourcnc.com/CNCsoftware.aspx
- CNC control software (to read g-code and control machine) http://www.buildyourcnc.com/CNCsoftware.aspx
- If the machine does not have the table included, then a table will need to be built. The rails, chain and chain mounts are included that are used on this table.

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can you please clarify exactly what I receive w/ 5' x 10' CNC machine kit and what additional items I would need to have a fully operational machine?

Sure, the USB interface has a place for 4 axes of limit switches.

Each axis can have two limit switches: one for the ++ (positive) end and one for the -- (negative) end. The positive end would be the limit switch at the end of the machine that, say the machine has a 4'x8' area, reaches a bit after the 8 foot mark. The negative end would be the limit switch behind the 0 foot location behind the origin. If the origin is in the middle, the negative would be at a little more than the -4 foot end and the positive would be at a bit more than the +4 foot end. Note that you can have more than one switch on each pin where the NC is connected in serial fashion and the NO is connected in parallel fashion (this can be seen on the diagram in the multiple limits switch section). The software configurations for the limits switches are under File -> Settings -> Limit.

A typical limit switch has three connections on it. These connections consist of COM (common), NC (normally closed) and NO (normally open). The COM would generally go to GND and the NC or the NO would go to the pin. If the NC is used, then the the switch is constantly connected until the switch is pushed (engaged) then the connection from the pin to gnd is broken (open). Use the settings in software to set whether in NC or NO configuration.

Let me know if this information was helpful (or not) by adding information to this question. Thanks.

User response:
Thank you very much for this helpful information. I'm still a little fuzzy on how the 6 limit switches physically connect to each other and to the USB breakout board. You've stated one switch (home) goes to positive and another switch (limit) goes to negative. Are all the GND prongs from all 6 switches connected to each other and going to GND on the breakout board, or no? And the NC prongs, how exactly are they connected to each other? And to the board? There has to be a diagram somewhere shows this visually, no? I don't know how to wire the switches in series or in parallel. I have already physically installed all the switches on the machine and ran the wires to where the board is. Now I just need to know where to plug these wires into the board. Also, taking into consideration that I'm using the Planet CNC software, the only settings I have pertaining to limit switches is "Enable/Disable" for each axis, and the actual limit for each axis. Nothing about NC or NO. Is that only in Mach3?
Thank you.

buildyourcnc response:
On the USB interface, the COM on the switch connects to GND and the NC or NO connects to the input pin (i.e. x++, y--, etc.)

Limit switch configuration is rather difficult to understand, especially with series and parallel. You can think of series as a single wire going from GND to the axis letter input terminal (i.e. X++ or X--). If the wire is broken, then the circuit is open (or the switch is engaged in a normally closed scenario). Normally closed is like an actual wire, and when engaged, the switch "opens" (breaks the wire). This is why we recommend in some systems that you can put many switches in series on a single pin. When one of the switches is engaged (breaking the connection) then the entire circuit of switches is broken and the machine stops.

In a parallel scenario, the state of the circuit is always broken until the one of the switches is engaged and the circuit is then closed or connected. The topology looks like a ladder. All the switches connect to both sides of the ladder and the switches are like the runs of the ladder (the horizontal bars that the feet are placed while climbing). Imagine all of the switches broken in this scenario (normally open). It would be like the ladder could be split in two, but if one of the ladder runs (switches) is closed by engaging it, then that run would connect both sides of the ladder and the two sides of the ladder would have a connection.

There is a diagram on the USB page of the various limit switch configurations. If you need more information (visual and/or otherwise), please let us know and we will immediately add that information to benefit everyone.

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How can I convert from Xylotex to yours, four axis with limit switches. Have parallel PC and steppers on machine.

The settings that will have to be change will be your steps per inch in motor tuning (mach 3), or settings/axes(planetCNC). But we do not have the actual numbers/specs that will fit your 10 TPI 5 start lead screw, here is a tutorial video which explains how to get the exact numbers you need! (

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I just changed my X and Y to the ACME 1/2" 5 start lead screw. What are the motor tuning numbers. I have the book built machine.

I'm not sure I understand the question. You are looking for spacers or sprockets?

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Nevermind, I found my answer. Thank you

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Since you don't sell the hardware only package for the Blackfoot 4'x8' can you tell me what items I should look for for the chain sprockets, spacers to mount them to the 1/2" rod, and chain? All the other parts I can source from elsewhere

You will need to build the table unit for your machine. There are instructions on how to do this at the bottom of the product page here, https://www.buildyourcnc.com/Item/cnc-machine-blackFoot-v4
There is no estimate on how much this will cost though, since there are too many variables involved to do this.

- PC with parallel port and USB port
- 20awg stranded wires for the motors - http://www.buildyourcnc.com/electronicscombo.aspx
- 18awg stranded wires for power supply to drivers
- 24awg stranded wires for breakout board to drivers
(location and spacing of components varies from one person to another, so we do not provide cables/wires)
- General purpose extension cord (cut the female end off) to provide power to power supply
- USB cable to power breakout board
- Parallel cable to communicate to breakout board
- Router
- (optional - instead of router) Spindle with power inverter http://www.buildyourcnc.com/SpindlesAndAccessories.aspx
- (if purchasing spindle with inverter) General purpose extension cord (240v) (cut the female end off) to provide power to power inverter
- End Mill(s) http://www.buildyourcnc.com/ProductsEndMills.aspx
- CAD, and/or CAD-CAM software (to produce geometry, machine operations, and g-code) http://www.buildyourcnc.com/CNCsoftware.aspx
- CNC control software (to read g-code and control machine) http://www.buildyourcnc.com/CNCsoftware.aspx

This answer is applicable to most of our machines with the exception of the greenLean and the blueChick since those machines are equipped with a table structure.

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Can I purchase a computer off Amazon (I have a machine I want to use) and still use the USB interface to drive it with LinuxCNC?

CamBam specifically creates the g-code (machining operations) instructions to be loaded into Mach3. Make sure in your CamBam g-code file parameters, you are using the Mach3 post processor. If you have already done this, let me know. If you are not sure how to do this, let me know.

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I am having trouble connecting the cambam program with my Mach3 to my 4X8 Blackfoot CNC machine. Where can I get help on this issue. Have had my machine since 2015 and have not been able to use it. Thank you

Are you trying to use the MPG (tab), or the keyboard for jogging the motors? You mention 0,0,0, are you trying to home the machine with the "ref all home"?

If you cannot move the motors with the keyboard, check if the jog is enabled.

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[596] I have my motors and limit switches working correctly but I am unable to get any movement from the 'jog step' so that I can set 0,0,0. What should I check

We do offer all of the parts; but it is best to purchase them a la carte. You will probably not want the hardware since this would not conform to a design in metal.

All of the mechanical parts are available here:
https://buildyourcnc.com/CNCMachineMechanicalParts.aspx

All of the electronics you would need is available here:
https://buildyourcnc.com/electronicscombo.aspx

All of the laser components are available here:
https://buildyourcnc.com/LaserComponents.aspx

And the spindles and VFDs are available here:
https://buildyourcnc.com/SpindlesAndAccessories.aspx

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Is it possible to order the mechanics, motors and electronics, in other words, order the kit without the wood? Reason being is I have aluminum and steel to make a machine out of.