Sure, let me check.

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Your order was shipped out on Tuesday (10/20/2020). I noticed that your email was not stored in the customer record when the order was made. I will send you the tracking number via email now.

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Placed an order for the cable set for the Pokeys57cnc interface on 10/20 but it is not showing up in My Account as being ordered. It was charged to my credit card and I have not had any info that it was received by you.

You can only use the planet-cnc interfaces with the PlanetCNC software. If you like the software and want to remain with that software, the hardware interfaces will need to be purchased from the planet-cnc folks.

I would recommend using the Pokeys57CNC interface which is compatible with Mach3 and Mach4. You can also consider the Mach3 USB interface if the Pokeys57CNc interface is out of your price range.

Pokeys57CNC product page:
https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach4-mach3-USB-ethernet-Board

Mach3 USB product page:
https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board

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I have registered version of planetcnc software that I purchased with a Chinese controller I want to use 3 better drivers with a separate USB controller can you recommend a controller and how to link my existing software. Regards Lloyd from Australia

The drivers have quite a bit of protection, so you probably won't ruin anything. You motors are jumping and that is just the motors engaging from getting power from the power supply.

There could be many reasons your motors don't turn. Consider these troubleshooting tips:

- If you are using our parallel breakout board, make sure that the step pins are set for active low (config -> Ports and Pins -> Motor Outputs -> the steps pins should be enabled and set active low)

- The parallel breakout board is powered (connect the USB to the computer using a USB cable)

- In Mach3, make sure you have jog enabled (a little green button at thelower middle of the page in the program run screen).

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DS26

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My stepper motors stopped working all of a sudden. Mach 3 is running fine, just no signals getting to the motors. The lights on the motor drivers began blinking erratically when this started. Any advice where a problem like this can come from would be greatly appreciated.

Yes, if you need a replacement part on your machine please call us at 281-815-7701.

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I have a blacktooth laser engraver. The Y Axis stepper motor needs to be replaced. Can you please provide me with the information I would need to replace this motor.

Consider the loads on each axis when choosing appropriate stepper motors. If your holding torque is maxed out at roughly 16oz/in (1lb/in), then you could use the NEMA 11 or 14. Also consider the shaft sizes and current ratings when choosing drivers that pair with the motors.

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I am planning to build a scratch CNC machine to do rotary engraving on writing pens. Can you recommend the parts I would need? I'm thinking NEMA 14 (11?) and 3/8" acme rod. Not sure which linear motion to use. I have an old lathe to use for the 4th axis.

Stepper motors are known to make noises while function, however this does not affect accuracy or job function. However we recommend to check your wiring for solid connections, and for good connectivity!



On a personal note, here is one cool video dealing with making songs with stepper motors!

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I bought and built the Blacktooth laser cutter. It works, but one of the stepper motors makes a loud static hiss a second after the CNC power supply is turned on or off, and makes loud tweets and twirps when running. It seems to operate fine otherwise. I was wondering if it was "going bad" or if that is normal?

To use the PoKeys57CNC with KUKA, you will need to make sure that the servo drives will be able to receive pulses that are generated from their 8 step/dir signals.

The PoKeys57CNC Manual states:

PoKeys57CNC is a blend between general purpose PoKeys device and motor controller. The device is targeted primarily for controlling up to 8 STEP/DIR signal driven motors (stepper motors, servo drives, etc.)

Here is a link to the Pokeys57CNC Manual:
https://www.poscope.com/wp-content/uploads/downloads/Pokeys/Manuals/PoKeys57CNC%20user%20manual%20(23.3.2017).pdf

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Does the PoKeys57CNC board with MACH4 support simultaneous coordinated motion, as in controlling a 6 axis robot arm with large servo motors? I have 4 huge KUKA robots with complete control cabinets with all the servo drivers intact but the control language is so old and obsolete that it makes them pretty useless.

Currently we do not know the values of the electronic components inside our drivers, since these drivers are supplied by our manufacture and replaced by them if a manufacture defect is present.
Please email us at customerservice@buildyourcnc.com for more information on possible replacements.

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I recently had a mishap with one of my stepper drivers which resulted in a resistor being burned out. Would you be able to tell me what the resistance is for the R25 resistor inside the 6.0 amp driver?

it is possible to install 2 motors on a single axis but you will require another driver and motor, but wire it directly to the same pins on your breakout board. Also the orientation of your motor since it is opposite side of the original so getting it to move accordingly to the original motor it will need to be orientated correctly. The slight shift could be the cause of the rod not being completely flat where the set screws are suppose to tighten the sprocket to the rod, so sanding it to a flatter surface might fix the shift in directions.
Currently do not have a kit or schematic available.

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I am interested in your Black Toe (24" X 48") machine, and am wondering if using two medium motors on the "X" and "Y" axis makes sense relative to power and alignment (racking). What would you recommend?

Currently our only location is in Katy, Texas at this current time, we can help you assemble the machine and if any issues occur we can always help you with the problems, but will have to be managed through email or phone (which ever is your preference).

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I live in China and my company would like to buy the 40w laser cutting machine. I am wondering if you can help us assemble and maintain the machine in China? Do you have any service point here? Thank you

it is possible to install 2 motors on a single axis but you will require another driver and motor, but wire it directly to the same pins on your breakout board. Also the orientation of your motor since it is opposite side of the original so getting it to move accordingly to the original motor it will need to be orientated correctly. The slight shift could be the cause of the rod not being completely flat where the set screws are suppose to tighten the sprocket to the rod, so sanding it to a flatter surface might fix the shift in directions.
Currently do not have a kit or schematic available.

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Hello, I have a BlackToe 2 x 4 machine. I was wondering if it could be beneficial, or even possible to install two motors on the x-axis (one one each chain drive sprocket). I am noticing a slight shift in the gantry with each reversal of direction. If so, do you have a kit or schematic for this? Thanks

We currently do not have an available kits for adapting other versions of electronics (motors) to our drivers, other than our complete kits including our steppers.

For further custom related kits or requests please contact us: customerservice@buildyourcnc.com

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Use one acorn cnc product. I have one and is great

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I have an emco vmc 100 mill with a rotary head tool changer I would like to use existing stepper motors do you have a kit you would recommend?

The motor with that model number is here: https://buildyourcnc.com/item/electronicsAndMotors-nema24-425ozin

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In looking for a stepper motor amongst old parts in my lab, I found one with a sticker that says buildyourowncnc.com and PN SM60HT86-2008BF U2 on it. I found a Q&A on your website that says it's a NEMA 24 motor with 425 oz/in holding torque. I was wondering if you were able to confirm this? Any specs sheets and details of the motor would be much appreciated

Do you believe the source backlash is at the nut, or somewhere else?

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Hi Guys, I fitted new ball screws to my mill as part of a cnc conversion. I have about 0.15mm backlash in both the x and y axis. What would you recommend to remove the remainder of the backlash mechanically? Thanks in advance.

The blackToe 2'x4' cnc machine is sold as a kit only. We offer plans for the scratch (book) build machine that can be found here for purchase and also comes with a DVD showing the build process: http://www.buildyourcnc.com/cnckitintro.aspx and the plans for build in the book is on the CNC book page: http://www.buildyourcnc.com/Book.aspx.

You can use the same size stepping motors referenced in the book: http://www.buildyourcnc.com/category/elcombo

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I would like to build the 2’x 4’ blackToe2x4v40 CNC router. I have your book. I want to build the latest model blackToe2x4 v40. Are those the correct plans on your web book page ? Is there a bill of materials? If I use a Porter Cable 3-3/4 router motor what size stepper motors do I need?

No, the 3.1 version will not support slaving the X axis. You will either need to wire the two x axis driver to the same X signal pins, or use the DDCS v4.1 which does support slaving an axis.

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[823] I plan to use a DDCS stand alone controller for a CNC router build which will have two stepper motors on the x axis, one on Y and one on Z. Will the 3.1 version handle two motors synched on the X axis or will I need the 4.1 version?

Sure, our blueChick and blackToe CNC Routers are considered relatively small machines at 1'x3' and 2'x4' respectively. They both use NEMA 23/24 motors. We recommend connecting the machines to either Mach3 or LinuxCNC and come with the necessary interface for either control software. You will need a computer for the control software and if you desire LinuxCNC, you will need a parallel port. Mach3 will accept either parallel port, or USB interface.

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I recently purchased the linksprite cnc engraving router and was wondering if your 3 axis small kit would be ok? the engraver came with nema 17 motors and a arduino board but but not liking the grbl control. could you point me in the right direction .Thanks.

This video should provide enough guidance to understand the PWM signal on the Mach3 USB controller:

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[575] Hello, I'm wondering if you can provide advice how to wire this USB board where for spindle I would like to use chinese servo motor and driver (TD3) - speed control mode. Especially how to connect - AVI, ACM and 10V (24V is clear). I am still not sure how to power on and off spindle itself. Thank you in advance. Vaclav

You can actually set a current limit in in the VFD using the programming process and the specifications in the manual that came with your VFD. You can expect the spindle at 220 Volts AC to draw (using the standard formula):

For Volts, I will use 230 as the range is generally 220 to 240.

Watts = Current * Volts

Can also be written as:

Current = Watts / Volts

Current = 2.2kW (2200 watts) / 230 volts

Current = 9.6 amps

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I have the 2.2 kW spindle and VFD for 110v, just wondering what amperage this draws, as my electricain buddy is telling me I need to put in a 20 amp breaker for this. I cant seem to find any amerpage draw on the INPUT label