[ Log In ]
[ Register ]
NEW: CNC Router PLANS Available for all of our Newest CNC Models!! Click here to "Design Your CNC".

Question #: 14238

Question: None of the motors turn when activated in demo mode

Current Solution

The motors could be wired incorrectly causing them to lock up. Make sure to check the wiring to make sure the X and Y are connected to the correct terminals.

Respond:

Other Possible Solutions to this Question

  • When Blacktooth is powered on the motors get power but will not turn. What should I do?

    The motors could be wired incorrectly causing them to lock up. Make sure to check the wiring to make sure the X and Y are connected to the correct terminals.

    Click the link to respond:
    When Blacktooth is powered on the motors get power but will not turn. What should I do?

  • THE MOTORS ARE NOT TURNING

    Make sure you follow the tutorial here: http://www.buildyourcnc.com/CNCElectronicsandWiring.aspx

    Click the link to respond:
    THE MOTORS ARE NOT TURNING

  • The spindle drops on our greenBull when power is turned off. How do we stop this?

    When you say the spindle drops, are you referring to the z-axis assembly that contains the spindle? If so, did you replace the lead screw and anti-backlash nut with a ball screw? Ball screws have extremely little friction and will cause an assembly under gravity to move down. If not, your lead screw and anti-backlash nut friction is extremely small, which is surprising and I have never seen this before. I would be interested in seeing a picture of the assembly. Please send a picture to techsupport@buildyourcnc.com so I can investigate this issue further.

    Additional Information:
    We haven't replaced or disassembled anything on the z-axis. I will try to get some photos sent to you. Are there any adjustments or recommendations for PM of the z-axis assembly?

    Additional Information:
    Can you tell me what PM means?

    Click the link to respond:
    The spindle drops on our greenBull when power is turned off. How do we stop this?

  • Do you have the data sheets for the motors so that I can use the dimensions in my model?

    You can find the datasheets to our motors be going to the the stepping motor category page https://www.buildyourcnc.com/category/nema and selecting the motor. This will bring you to the product page for the motor and all of the motor information will be found there.

    Click the link to respond:
    Do you have the data sheets for the motors so that I can use the dimensions in my model?

  • What brand and/or country of origin are the stepper motors?

    The stepping motors we sell are from China.

    Click the link to respond:
    What brand and/or country of origin are the stepper motors?

  • Need help configuring Planet CNC software to control laser firing. Currently it is firing using the Z axis but leaves the laser on after a run or when the emergency stop is activated. HELP!!

    To stop the laser completely from continuous firing after a job is complete, I recommend to have your file to end while reaching the clearance plane which you will enter in your CAM software. Make sure that your clearance plane value is very small (ex.) 0.001 above 0 and activates at -0.001 also adding a additional g-code manually that raises the z-axis towards the end of the job/run(only if experienced would we recommend using this). This will turn of the laser, rather than the laser staying on and at its current height.

    When activating the emergency e-stop, (personal opinion) I would wire the e-stop at the beginning of the live/load wire going to the electronics power supply and the laser power supply.
    It will be in at the beginning of the y connection, (https://buildyourcnc.com/blackToothLaserCutterAndEngraver.aspx#prettyPhoto/13/) so you will cut power to both instead of just the CNC electronics.

    Click the link to respond:
    Need help configuring Planet CNC software to control laser firing. Currently it is firing using the Z axis but leaves the laser on after a run or when the emergency stop is activated. HELP!!

  • one of my motors from the blackfoot kit goes back and forth rather than turning, the wiring hasnt changed since i bought it, what could be wrong?

    The motor shaft does not turn, but slides back and forth in an axial motion? Please submit additional information on this page.

    Additional Information:
    it goes one step then the next step in the other direction so it seems to just vibrate

    Additional Information:
    It sounds like this could be a bad driver? You can determine if this is the cause by connecting another motor to this driver to see if it still happens to the new motor plugged into that driver. This will either rule out the motor causing this, or if it is the driver.

    You can also possibly rule out the driver as well if you change the step and direction wires from another driver to the problem driver.

    Make sure you do these steps one at a time. It's best to consider a single variable at a time.

    Click the link to respond:
    one of my motors from the blackfoot kit goes back and forth rather than turning, the wiring hasnt changed since i bought it, what could be wrong?

  • My motors are not turning smoothly.

    Increase the microsteps on the driver. Try 1/4, then move up from there if it is still not as smooth as you want it to be.

    Click the link to respond:
    My motors are not turning smoothly.

  • WHAT CAUSES ONE OF MY TWO AXIS MOTORS TO STOP WHILE THE MACH3 PROGRAM IS STILL RUNNING

    If one of your stepper motors decides to stop moving and the others are moving during a CNC milling or laser cutting job, then there could be two things that could be causing this.

    - The motor found its limiting torque (usually comes with a not-so-pleasant sound). This is where the control software is trying to move the stepper motor too fast (velocity, or too fast too quickly, acceleration) and the load against the stepper motor (inertia of the machine, or the material against the end mill while milling). Recommended action is to lower the velocity and/or acceleration, and/or lower the feedrate when cutting.

    - There is a wiring issue with the wiring from the driver to the motor. This could be a loose wire, or a chafed wire (or two shorting together). It can also be a loose digital wire from the controller board to the driver. Sometimes wire ties can be the culprit. Recommended action would be to thoroughly inspect the wiring.

    It's probably not the limit switches since that would cause a stop to the entire motion of the cnc router or laser machine.

    Sometimes Mach3 will show a status when something goes wrong, but in cases where the motor is stopping due to its torque limit, then that would not be shown in the status. It's always good to check it anyway.

    Additional Information:
    I need to clarify my situation a little better after going to my shop and trying to run another program on Mach 3. About 15 minutes into the milling process all the motors (2-X axis, Y axis and Z axis)stop but the program continues to run. I stop the program and after a couple of minutes when I try to restart the program all the motors start working again. Then after another 15 minutes or so, all the motors stop again. I checked and rechecked my wiring. This has never happened to me before when running the same programs with the same setups and motor speeds. All of a sudden when I reloaded a program I successfully used before it does this. Do you have any recommendations?

    Additional Information:
    Yeah, it sounds like a more complex issue. Have you tried running in the air without using the spindle. This may be a power related issue.

    Additional Information:
    That's exactly what I did. I ran the program without the router motor on just to see if the motors would get through the whole program but they stopped working after about fifteen minutes and then I was able to start them again after about 3 or 4 minutes. I never had this problem before so you can imagine my frustration especially after ruining a couple of projects on expensive material.

    Additional Information:
    Sure. I can completely understand. Try this: disconnect all but one of the driver from power and digital connection and do the air run. Repeat this for each driver and note your findings. This will rule out the drivers causing a power failure.

    Also, is your stepper motors and drivers on a separate power circuit from the computer?

    Additional Information:
    I will try disconnecting each driver and digital connection, which will be a real pain because it will be hard to access.

    All the stepper motors, drivers and computer are plugged into the same power strip.

    Additional Information:
    Ok, so there is no power failure going on, but I believe it is necessary to test each stepper motor and driver pair individually. Hopefully that will lead to a conclusion.

    Additional Information:
    It will take a little time but I will do it and report back on my findings.

    Additional Information:
    Curious, what machine is exhibiting this problem?

    Additional Information:
    I purchased a BYCNC kit back in 2009 with an approximate cutting area of 2' X 4'. I later changed out the Z-Axis Motor and controller for a larger one and have two X-axis motors and controllers. In 2010 I rebuilt the machine out of birch plywood instead of the particle board that the kit supplied. I sent Patrick pictures to him. The machine never gave me a problem till now.

    Additional Information:
    Thanks for the update. This is Patrick by the way. I answer pretty much all of the Customer Service questions. That machine has given quite a good history.

    Additional Information:
    I love the machine and made a number of samples of my work for my e-commerce site, but I can't start selling product until I know this problem is solved because I will not be able to fulfill orders. I finally got all the electronics out of its enclosed protected area near the machine so that I test each controller as you recommended. I hope the problem can be rectified. Will let you know.

    Additional Information:
    Thanks.

    Additional Information:
    I tested each stepper motor and driver pair individually and they worked so what might be the next step?

    Additional Information:
    Did each stepper motor driver pair work for the full +15 minutes?

    Additional Information:
    Yes, I had them in operation for over 30 minutes.

    Additional Information:
    Ok, well it’s good that the motors and driver are ok. We are now down to the power supply and the breakout board as possible causes for the stop. I have a feeling it may be the power supply where with all three drivers drawing current and the power supply maybe getting too hot. Is the fan in the power supply working? You can also test to see if there is 36 volts on the power supply voltage output (V+ and V-).

    Regarding the breakout board, if you have an oscilloscope, you can test if the driver pulses are outputting, but I would consider this as a last resort after you determine if there is a problem with the power supply.

    Additional Information:
    I tested the power supply with a voltmeter and each output was registering 39-40 volts. I think the problem may be the g-code. I am using V-Carve pro to do design and output to Mach 3 Mill g-code. When I studied the g-code lines I noticed that further into the program the z-axis g-code stopped zeroing out to move to the next part of the carving. In other words both the x and y keep moving and the z just stopped working because there was g-code missing. I think something is missing when the design was converted to g-code. I noticed that when I ran a simpler project it worked without problems so I need to investigate this further.

    Additional Information:
    New Update, Its not the g-code. I started to run the long program and everything was working fine until about 45 minutes into it, all the motors stopped working (but the program was still running) and there was a high pitched hum. When I put my hands on the motors they were all trying to move but it seemed they were all stalled. I turned the power off, gave it a minute and when I turned it back on I was able to move the motors again. Could this be a power supply problem?

    Additional Information:
    It does sound more and more like a power supply problem. Did you test the power supply after the motors stopped?

    Additional Information:
    No, I did not. What should I be looking for.

    Additional Information:
    It’s good that you know the voltage during normal operation, so you have a base understood. If the power supply is the problem, the voltage will be reduced or non existent when measured after the problem.

    Additional Information:
    Also, check to see if the fan is running on the power supply when the motors stop. That may (not absolutely) be an indication.

    Additional Information:
    I'll run another test, check the voltage and fan when the problem occurs and let you know. Thanks for hanging in there with me as we try to resolve the problem.

    Additional Information:
    It’s my pleasure. This service is rarely used and is faster then email. Odd nobody uses it. Any recommendations you can give would be great. No problem using this FAQ to pose ideas as this resolution will be cleaned up later.

    Additional Information:
    It might be that people do not realize you can communicate through the sight like this because they are so used to e-mail and texting. You may want to explain this feature in the customer service section.

    I ran the program this morning and it did not take long before the motors stopped. While operating the voltages for all three motors was 46 volts, when the motors stalled (and again there was a high pitch hum) the voltage went up to 60 volts and the fan on the power supply was operating.

    Additional Information:
    So, the driver work individually, but not all together. There is a high pitch sound when the motors fail. You have noted 60 volts from the power supply and the supply fan remains on. This is a difficult issue to resolve, but it seems to me that your power supply may be bad. The 60v measurement tells me that the current dropped and ohms law tells us that is current drops, volts will rise if the resistance stays the same.

    Additional Information:
    As one last test I am going to test each driver again and let them go through the entire program because it seems that the failure can occur at the beginning or towards the end of the program. When I originally tested ach driver I let them run for about a half an hour and the program takes over an hour to run completely. I just want to make sure that it is not the drivers. I will report back when I finished but as you noted it may be the power supply but I want to make sure.

    Additional Information:
    That’s a great idea.

    Additional Information:
    I just ran the x-axis through the whole program and there was no problem especially since I have two NEMA 23 motors moving that axis. Before I check the Y and Z could having a NEMA 34 on the Z axis with appropriate controller be a problem. I used the larger motor on the z axis because the router I am using is a large 1 1/2 hp. I've run this program in the past with this set-up and have not had a problem.

    Additional Information:
    Having a, say 3.0 amp driver, driving a stepper motor that typically requires a 6 amp driver would not seem to be an issue since the driver is limiting the current draw, but the driver may not be able to handle larger coil and back EMF with the protection on the 3.0 amp driver. With that said, I don’t believe that is the issue in this case.

    Additional Information:
    I don't either because I was able to run this and other complicated programs with this set-up in the past. I will let you know on the y and z axis.

    Additional Information:
    Thanks

    Additional Information:
    I ran the Y axis and z axis separately through the entire program and there was no stopping or problem. I guess the culprit is the power supply and I'll order a new one and hope that resolves the problem.

    Additional Information:
    Yes, that is the most probable cause. Please keep me informed. Thanks!

    Additional Information:
    Received and installed the new power supply. I ran the program with the router on and it worked flawlessly. The program runs for an hour and a half and I did not have a single problem. I guess it was the power supply but I was glad to go through all the diagnostics we discussed before replacing it. I hope this power supply lasts a lot longer than the last one. Thanks much for hanging in there with me and coming up with the solution.

    Additional Information:
    It’s my absolute pleasure and I am so happy to hear that the power supply replacement solved the problem.

    Additional Information:


    Additional Information:
    Y axis stop working X & Z work fine Y axis has two motors have check wiring & connections new breakout board still the same port & Pin set OK dont no were to go next David

    Additional Information:

    Click the link to respond:
    WHAT CAUSES ONE OF MY TWO AXIS MOTORS TO STOP WHILE THE MACH3 PROGRAM IS STILL RUNNING

  • how do I determine the steps per inch for the motors?

    blueChick:

    X-axis
    “CW230 (3.0A) Driver”
    Set to 1/16 Microstep, 2.7A
    Dipswitches: 11001100
    Mach3 Motor Tuning: 1422.22 steps/in

    Y-axis
    “CW230 (3.0A) Driver”
    Set to 1/16 Microstep, 2.7A
    Dipswitches: 11001100
    Mach3 Motor Tuning: 1422.22 steps/in

    Z-axis
    “CW230 (3.0A) Driver”
    Set to 1/4 Microstep, 2.7A
    Dipswitches: 10101100
    Mach3 Motor Tuning: 1600 steps/in

    blackToe:

    X-axis
    “CW230 (3.0A) Driver”
    Set to 1/16 Microstep, 2.7A
    Dipswitches: 11001100
    Mach3 Motor Tuning: 1422.22 steps/in

    Y-axis
    “CW230 (3.0A) Driver”
    Set to 1/16 Microstep, 2.7A
    Dipswitches: 11001100
    Mach3 Motor Tuning: 1422.22 steps/in

    Z-axis
    “CW230 (3.0A) Driver”
    Set to 1/4 Microstep, 2.7A
    Dipswitches: 10101100
    Mach3 Motor Tuning: 1600 steps/in

    blackFoot:

    X-axis
    “CW8060 (6.0A) Driver”
    Set to 1/16 Microstep, 2.7A
    Dipswitches: 11001100 (“0”=down, “1”=up)
    Mach3 Motor Tuning: 914.29 steps/in

    Y-axis
    “CW230 (3.0A) Driver”
    Set to 1/16 Microstep, 2.7A
    Dipswitches: 11001100
    Mach3 Motor Tuning: 1422.22 steps/in

    Z-axis
    “CW230 (3.0A) Driver”
    Set to 1/4 Microstep, 2.7A
    Dipswitches: 10101100
    Mach3 Motor Tuning: 1600 steps/in

    greenBull:

    X-axis
    “CW8060 (6.0A) Driver”
    Set to 5.43A, 1/16 Microstep
    Dipswitches: 01100110 (“0”=down, “1”=up)
    Mach3 Motor Tuning: 914.29 steps/in

    Y-axis
    “CW8060 (6.0A) Driver”
    Set to 5.43A, 1/16 Microstep
    Dipswitches: 01100110
    Mach3 Motor Tuning: 914.29 steps/in

    Z-axis
    “CW8060 (6.0A) Driver”
    Set to 5.43A, 1/4 Microstep
    Dipswitches: 01100100
    Mach3 Motor Tuning: 1600 steps/in


    Scratch-Build / Book-Build Kit:

    X-axis
    “CW230 (3.0A) Driver”
    Set to 1/4 Microstep, 2.7A
    Dipswitches: 10101100 (“0”=down, “1”=up)
    Mach3 Motor Tuning: 1600 steps/in

    Y-axis
    “CW230 (3.0A) Driver”
    Set to 1/4 Microstep, 2.7A
    Dipswitches: 10101100
    Mach3 Motor Tuning: 1600 steps/in

    Z-axis
    “CW230 (3.0A) Driver”
    Set to 1/4 Microstep, 2.7A
    Dipswitches: 10101100
    Mach3 Motor Tuning: 1600 steps/in

    Additional Information:


    Additional Information:
    Scratch built/book CNC with NEMA 34 motors and CW8060 microstep driver

    Additional Information:

    Click the link to respond:
    how do I determine the steps per inch for the motors?

  • CAN THERE BE CLOSED LOOP CONTROL WITH STEPPING MOTORS?

    I haven't delved into using encoders with stepping motors too much. From my research, you need to have a controller that can provide the closed loop control, rather than software handling that process. I have also found from my research that using encoders on stepping motors is generally used to stop the machine in the case that the motor failed to achieve the commanded position for some reason and gives the user the chance to correct and continue with the job.

    If you want proper closed loop control, it may be best to go with servos and servo controller that provide the closed loop control within the real of those two components.

    Click the link to respond:
    CAN THERE BE CLOSED LOOP CONTROL WITH STEPPING MOTORS?

  • My mechanical limits work by changing color on computer when tripped but the stepper motors don't stop on X and Y only Z.

    Please let us know which board and machine you are using so that we can help you troubleshoot the problem.

    Click the link to respond:
    My mechanical limits work by changing color on computer when tripped but the stepper motors don't stop on X and Y only Z.

  • What determines how fast the stepping motors will spin?

    The amount of voltage that is used to power the motors will generally determine the top RPM of the stepping motors. As you increase the voltage, the time constant is reduced in the process of current flowing through the coils of the motor. The faster the current can be drawn through the coils, the faster the motor will spin.

    Click the link to respond:
    What determines how fast the stepping motors will spin?

  • The motor was tested on the same axes were the others work but one of the NEMA 24 425 Oz motors dose not turn just jitters.

    The NEMA 25 motor uses a different current than other motors. Make sure when you test the NEMA 25 motor, the current setting is at 2.43.

    Click the link to respond:
    The motor was tested on the same axes were the others work but one of the NEMA 24 425 Oz motors dose not turn just jitters.

  • What causes one of my two x-axis motors to stop while the Mach 3 program is still running?

    If one of your stepper motors decides to stop moving and the others are moving during a CNC milling or laser cutting job, then there could be two things that could be causing this.

    - The motor found its limiting torque (usually comes with a not-so-pleasant sound). This is where the control software is trying to move the stepper motor too fast (velocity, or too fast too quickly, acceleration) and the load against the stepper motor (inertia of the machine, or the material against the end mill while milling). Recommended action is to lower the velocity and/or acceleration, and/or lower the feedrate when cutting.

    - There is a wiring issue with the wiring from the driver to the motor. This could be a loose wire, or a chafed wire (or two shorting together). It can also be a loose digital wire from the controller board to the driver. Sometimes wire ties can be the culprit. Recommended action would be to thoroughly inspect the wiring.

    It's probably not the limit switches since that would cause a stop to the entire motion of the cnc router or laser machine.

    Sometimes Mach3 will show a status when something goes wrong, but in cases where the motor is stopping due to its torque limit, then that would not be shown in the status. It's always good to check it anyway.

    Additional Information:
    I need to clarify my situation a little better after going to my shop and trying to run another program on Mach 3. About 15 minutes into the milling process all the motors (2-X axis, Y axis and Z axis)stop but the program continues to run. I stop the program and after a couple of minutes when I try to restart the program all the motors start working again. Then after another 15 minutes or so, all the motors stop again. I checked and rechecked my wiring. This has never happened to me before when running the same programs with the same setups and motor speeds. All of a sudden when I reloaded a program I successfully used before it does this. Do you have any recommendations?

    Additional Information:
    Yeah, it sounds like a more complex issue. Have you tried running in the air without using the spindle. This may be a power related issue.

    Additional Information:
    That's exactly what I did. I ran the program without the router motor on just to see if the motors would get through the whole program but they stopped working after about fifteen minutes and then I was able to start them again after about 3 or 4 minutes. I never had this problem before so you can imagine my frustration especially after ruining a couple of projects on expensive material.

    Additional Information:
    Sure. I can completely understand. Try this: disconnect all but one of the driver from power and digital connection and do the air run. Repeat this for each driver and note your findings. This will rule out the drivers causing a power failure.

    Also, is your stepper motors and drivers on a separate power circuit from the computer?

    Additional Information:
    I will try disconnecting each driver and digital connection, which will be a real pain because it will be hard to access.

    All the stepper motors, drivers and computer are plugged into the same power strip.

    Additional Information:
    Ok, so there is no power failure going on, but I believe it is necessary to test each stepper motor and driver pair individually. Hopefully that will lead to a conclusion.

    Additional Information:
    It will take a little time but I will do it and report back on my findings.

    Additional Information:
    Curious, what machine is exhibiting this problem?

    Additional Information:
    I purchased a BYCNC kit back in 2009 with an approximate cutting area of 2' X 4'. I later changed out the Z-Axis Motor and controller for a larger one and have two X-axis motors and controllers. In 2010 I rebuilt the machine out of birch plywood instead of the particle board that the kit supplied. I sent Patrick pictures to him. The machine never gave me a problem till now.

    Additional Information:
    Thanks for the update. This is Patrick by the way. I answer pretty much all of the Customer Service questions. That machine has given quite a good history.

    Additional Information:
    I love the machine and made a number of samples of my work for my e-commerce site, but I can't start selling product until I know this problem is solved because I will not be able to fulfill orders. I finally got all the electronics out of its enclosed protected area near the machine so that I test each controller as you recommended. I hope the problem can be rectified. Will let you know.

    Additional Information:
    Thanks.

    Additional Information:
    I tested each stepper motor and driver pair individually and they worked so what might be the next step?

    Additional Information:
    Did each stepper motor driver pair work for the full +15 minutes?

    Additional Information:
    Yes, I had them in operation for over 30 minutes.

    Additional Information:
    Ok, well it’s good that the motors and driver are ok. We are now down to the power supply and the breakout board as possible causes for the stop. I have a feeling it may be the power supply where with all three drivers drawing current and the power supply maybe getting too hot. Is the fan in the power supply working? You can also test to see if there is 36 volts on the power supply voltage output (V+ and V-).

    Regarding the breakout board, if you have an oscilloscope, you can test if the driver pulses are outputting, but I would consider this as a last resort after you determine if there is a problem with the power supply.

    Additional Information:
    I tested the power supply with a voltmeter and each output was registering 39-40 volts. I think the problem may be the g-code. I am using V-Carve pro to do design and output to Mach 3 Mill g-code. When I studied the g-code lines I noticed that further into the program the z-axis g-code stopped zeroing out to move to the next part of the carving. In other words both the x and y keep moving and the z just stopped working because there was g-code missing. I think something is missing when the design was converted to g-code. I noticed that when I ran a simpler project it worked without problems so I need to investigate this further.

    Additional Information:
    New Update, Its not the g-code. I started to run the long program and everything was working fine until about 45 minutes into it, all the motors stopped working (but the program was still running) and there was a high pitched hum. When I put my hands on the motors they were all trying to move but it seemed they were all stalled. I turned the power off, gave it a minute and when I turned it back on I was able to move the motors again. Could this be a power supply problem?

    Additional Information:
    It does sound more and more like a power supply problem. Did you test the power supply after the motors stopped?

    Additional Information:
    No, I did not. What should I be looking for.

    Additional Information:
    It’s good that you know the voltage during normal operation, so you have a base understood. If the power supply is the problem, the voltage will be reduced or non existent when measured after the problem.

    Additional Information:
    Also, check to see if the fan is running on the power supply when the motors stop. That may (not absolutely) be an indication.

    Additional Information:
    I'll run another test, check the voltage and fan when the problem occurs and let you know. Thanks for hanging in there with me as we try to resolve the problem.

    Additional Information:
    It’s my pleasure. This service is rarely used and is faster then email. Odd nobody uses it. Any recommendations you can give would be great. No problem using this FAQ to pose ideas as this resolution will be cleaned up later.

    Additional Information:
    It might be that people do not realize you can communicate through the sight like this because they are so used to e-mail and texting. You may want to explain this feature in the customer service section.

    I ran the program this morning and it did not take long before the motors stopped. While operating the voltages for all three motors was 46 volts, when the motors stalled (and again there was a high pitch hum) the voltage went up to 60 volts and the fan on the power supply was operating.

    Additional Information:
    So, the driver work individually, but not all together. There is a high pitch sound when the motors fail. You have noted 60 volts from the power supply and the supply fan remains on. This is a difficult issue to resolve, but it seems to me that your power supply may be bad. The 60v measurement tells me that the current dropped and ohms law tells us that is current drops, volts will rise if the resistance stays the same.

    Additional Information:
    As one last test I am going to test each driver again and let them go through the entire program because it seems that the failure can occur at the beginning or towards the end of the program. When I originally tested ach driver I let them run for about a half an hour and the program takes over an hour to run completely. I just want to make sure that it is not the drivers. I will report back when I finished but as you noted it may be the power supply but I want to make sure.

    Additional Information:
    That’s a great idea.

    Additional Information:
    I just ran the x-axis through the whole program and there was no problem especially since I have two NEMA 23 motors moving that axis. Before I check the Y and Z could having a NEMA 34 on the Z axis with appropriate controller be a problem. I used the larger motor on the z axis because the router I am using is a large 1 1/2 hp. I've run this program in the past with this set-up and have not had a problem.

    Additional Information:
    Having a, say 3.0 amp driver, driving a stepper motor that typically requires a 6 amp driver would not seem to be an issue since the driver is limiting the current draw, but the driver may not be able to handle larger coil and back EMF with the protection on the 3.0 amp driver. With that said, I don’t believe that is the issue in this case.

    Additional Information:
    I don't either because I was able to run this and other complicated programs with this set-up in the past. I will let you know on the y and z axis.

    Additional Information:
    Thanks

    Additional Information:
    I ran the Y axis and z axis separately through the entire program and there was no stopping or problem. I guess the culprit is the power supply and I'll order a new one and hope that resolves the problem.

    Additional Information:
    Yes, that is the most probable cause. Please keep me informed. Thanks!

    Additional Information:
    Received and installed the new power supply. I ran the program with the router on and it worked flawlessly. The program runs for an hour and a half and I did not have a single problem. I guess it was the power supply but I was glad to go through all the diagnostics we discussed before replacing it. I hope this power supply lasts a lot longer than the last one. Thanks much for hanging in there with me and coming up with the solution.

    Additional Information:
    It’s my absolute pleasure and I am so happy to hear that the power supply replacement solved the problem.

    Additional Information:


    Additional Information:
    Y axis stop working X & Z work fine Y axis has two motors have check wiring & connections new breakout board still the same port & Pin set OK dont no were to go next David

    Additional Information:

    Click the link to respond:
    What causes one of my two x-axis motors to stop while the Mach 3 program is still running?

  • Do you have a diagram on how to connect the vfd so the CNC controller box can turn the spindle on and off whenever i start a job?

    The following videos are helpful when connecting the VFD to a pokeys57CNC controller; however, there is useful information on the external terminals of the VFD and how to connect the VFD to any controller using a relay. Additionally, the videos have useful information on how to program the VFD.

    Start and stop for spindle
    https://youtu.be/0SLFuM4tzuU

    Speed control:
    https://youtu.be/pA69t1ZLY2s

    The following video uses the Mach3 usb controller to control a spindle.

    Click the link to respond:
    Do you have a diagram on how to connect the vfd so the CNC controller box can turn the spindle on and off whenever i start a job?

  • When is the license for the software we purchased coming to us?

    Mach3 or Mach4 licenses purchased from us go through a process that includes us purchasing the license from the Mach3 developer first. The developer can take up to 2 hours to delver that license back to us to be emailed to the customer.

    If the license was purchased outside of business hours, then we will start the process at the beginning of the next business day.

    If you notice a delay in this process, please give us a call so we can provide a status, or let us know that you purchased the license so we can get the process going. Even during business hours, it may take some time to get to your order with our workload.

    Thanks.

    Click the link to respond:
    When is the license for the software we purchased coming to us?

  • is there a 3d model of the 2.2 kW (kilowatt) Water Cooled Spindle

    What format do you need for the 3D model of the spindle?

    Additional Information:
    i can make any format work

    Click the link to respond:
    is there a 3d model of the 2.2 kW (kilowatt) Water Cooled Spindle

  • I have a "Based on planet-cnc's diy cnc usb controller", I activated the output signal (mist, coolant or spindle) in the planetcnc software but at the output there is no voltage, what can I do to turn on this elements?

    On the Planet-CNC board, the Mist, Spindle and Coolant outputs will require a relay to switch on those devices. Test one of those terminals with a multi-meter (Mist, Coolant, or Spindle). Each of these terminals have a GND next to the terminal for the device.

    Test the voltage across the GND to the terminal with the arrow that you want to test. Go to the software and click on the device you want to test (mist, coolant or spindle) and note the voltage. If no voltage is output then check under the board to where the terminals are soldered. Re-test the terminals across the solder joints rather than the terminal block wire inputs. If you get a voltage, then there is a problem with the terminal block. If you don't get a voltage, then the board is not functioning properly.

    Additional Information:
    I activated the output signal.. I did the tests indicated and I did not get voltage. I heated the welds of the three outputs and now works coolant but no mist or spindle, what should I do?

    Additional Information:
    There are probably cold joints on the board at the chip or the resistors on the traces for those terminals. You can send the board back to us and we will repair and test the board.

    Click the link to respond:
    I have a "Based on planet-cnc's diy cnc usb controller", I activated the output signal (mist, coolant or spindle) in the planetcnc software but at the output there is no voltage, what can I do to turn on this elements?

Get Help with:
This Product
Orders
Tech Support
Sales
This Product
Order Query
Tech Support
Sales
Not logged in. Log In Register
Track Order(s)
View Order(s)
I Want to Schecule a One-On-One Paid Tech Support Session
Book an Appointment Pertaining to a BuildYourCNC Product (Free)
Ask a Quesion Below (Free):
Book an Appointment Pertaining Other Equipment ($60/half hour)
Book an Immedite Appointment Pertaining Other Equipment ($120/half hour)
Ask a Quesion Below (Free):
Waiting for response... I may not answer immediately, but I was notified on my cellular phone so my response is forthcoming. If I don't respond immediately, you can always go to the [My Account] page to see all of our chats at any time.