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Question #: 14450

Question: Using the PoKeys57CNC how to you connect two motors to the Y axis and how is Mach 4 configured for this?

Current Solution

Polabs prepared step by step user guide for PoKeys57CNC and Mach4 to try answering such questions. It is available in our downloads section: https://www.poscope.com/wp-content/uploads/downloads/Pokeys/LibrariesAndPlugins/Mach4 and PoKeys57CNC - step by step guide.pdf

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Other Possible Solutions to this Question

  • I wpold like to know how to hook up my water pump (12vdc 9 amp) to turn it on and off using Mach 3. I have your Blue Brew break-out board Rev. 2.8 dated 8-12. Explain how the three relay connections work for this application? Thanks.

    Since the pump will use a standard 12v power supply, you will have two wires. One of those wires will be connected from the power supply to the pump. The other wire will be connected to the power supply and the pump, but cut that wire and connect one side of it in the P terminal and the other end in the S or the O terminal depending on if you need the connection as NO (Normally Open) or NC (Normally Closed).

    Step number 9 in the instruction will have the relay connection information:
    https://www.buildyourcnc.com/item/electronicsAndMotors-parallel-breakout-relay

    Click the link to respond:
    I wpold like to know how to hook up my water pump (12vdc 9 amp) to turn it on and off using Mach 3. I have your Blue Brew break-out board Rev. 2.8 dated 8-12. Explain how the three relay connections work for this application? Thanks.

  • I am interested in your Black Toe (24" X 48") machine, and am wondering if using two medium motors on the "X" and "Y" axis makes sense relative to power and alignment (racking). What would you recommend?

    it is possible to install 2 motors on a single axis but you will require another driver and motor, but wire it directly to the same pins on your breakout board. Also the orientation of your motor since it is opposite side of the original so getting it to move accordingly to the original motor it will need to be orientated correctly. The slight shift could be the cause of the rod not being completely flat where the set screws are suppose to tighten the sprocket to the rod, so sanding it to a flatter surface might fix the shift in directions.
    Currently do not have a kit or schematic available.

    Click the link to respond:
    I am interested in your Black Toe (24" X 48") machine, and am wondering if using two medium motors on the "X" and "Y" axis makes sense relative to power and alignment (racking). What would you recommend?

  • Using a Pokey57 CNC and Mach 4 can you tell me how to connect my laser. The laser has three wires.. Ground - 12V Power and PMW.

    Do you have a TL or a TH for triggering the laser? If you power the digital side of your laser power supply with 12V and tie the gnd with the PWM gnd on the pokeys57CNC controller, you may be able to use the PWM on the pokeys57CNC controller. Before you do this, I would suggest that you contact polabs support (http://support.polabs.com/) and ask them if this is possible.

    Click the link to respond:
    Using a Pokey57 CNC and Mach 4 can you tell me how to connect my laser. The laser has three wires.. Ground - 12V Power and PMW.

  • I'm building my own machine using your motors and drivers. What is the best dip switch settings for the 3.0 amp drivers powering the 425 oz motors

    The settings that you will use for your 3.0 amp driver to properly power and turn your 425 oz-in stepper motor will cheifly depend on your application and the mechanical parts you are using on your machine. In all circumstances, the amp setting for the stepper motor (according to the datasheet) should be 2.8 amps. Use the closest setting on the driver without going over.

    Here is a good rule of thumb for the microstepping which will correspond to the resolution, but wil also affect torque. You always want to try to achieve the best torque and resolution for the axis you are moving but go with the lowest microstepping possible. In cases where there is mechanical advantage, like a lead screw scenario, where for each motor revolution, the axis move a very small amount, you will want a very low microstep value. This is because the mechanical configuration will provide most of the finer resolution and you will not need the microstepping to assist in this. Increase the microstepping only in conditions where the axis is not moving smooth enough, or where there is a mechanical disadvantage. A mechanical disadvantage would be where the stepper motor is causing a great amount of movement in the axis and the resolutions suffers from this condition. Increase the microstep value up to your desired resolution, but don't go over since the torque of the motor will decrease.

    Click the link to respond:
    I'm building my own machine using your motors and drivers. What is the best dip switch settings for the 3.0 amp drivers powering the 425 oz motors

  • stepper motor runs smooth then rough for a moment then smooth, etc. Does this at all steps, and connected motors.

    This sounds like it could be a loose wire, or poor connection with the motor wires. Make sure all wires that are to be connected to each other are soldered and use a lineman's splice when putting the wires together. Also, make sure that the wires going into the driver is securely fastened.

    If this is an issue where the motors have run well for a long time then just started to show this performance issue, then make sure that there are no wire ties or other binding method that is chaffing the wires. This would make the motors run oddly at certain travel positions where the chafing has caused a short with the wires.

    If this is an issue where you don't have the motor plugged in at all and are just trying to turn it by hand and this phenomenon is occuring, then make sure all of the wires are not touching each other. When wires are touching each other and you are trying to spin the shaft by hand, the motor will feed current back into the motor making it difficult to turn.

    Click the link to respond:
    stepper motor runs smooth then rough for a moment then smooth, etc. Does this at all steps, and connected motors.

  • I'm going to use 2 stepper motors for my X-axis. Can I use the same connections on the B/O board to do this knowing I will need 2 separate driver boards.

    Yes, absolutely. If you need two motors for a single axis, you will want to use the same terminals for pulse and direction from the breakout board.

    More specifically, you will wire the step/pulse pin to both drivers, and the direction pin to both drivers. If the motors need to turn in different directions, simply swap the A and B coil connections on one of the motors.

    Click the link to respond:
    I'm going to use 2 stepper motors for my X-axis. Can I use the same connections on the B/O board to do this knowing I will need 2 separate driver boards.

  • I am almost done with the book build Cnc machine, but when I run the motors from mach 3, the 1/2" coupling comes out of the middle spider (the joiner which connects 1/4 and 1/2" coupling. How do I prevent this?

    The lead screw must be held in position axially. In other words, you don't want your lead screw to move back and forth at all. This is the only way the coupling hub that is attached to the end of the lead screw could be moving away from its coupling assembly. Depending on the lead screw that you are using, the combination of bearings and collars/nut keep the lead screw in place.

    Click the link to respond:
    I am almost done with the book build Cnc machine, but when I run the motors from mach 3, the 1/2" coupling comes out of the middle spider (the joiner which connects 1/4 and 1/2" coupling. How do I prevent this?

  • Please send a diagram of connections for pokeys57cnc to YL-620 VFD for Mach4

    When you install Mach4 and use the Pokeys57cnc, you will use the plug-in provided by Polabs.

    You can get this plug-in here:
    https://www.poscope.com/product/pokeys57cnc/

    The Pokeys57cnc has a 0-10V output pin (a pulse width modulated (PWM) output pin) labeled onthe diagram as pin 17. You can see this pin at the top of the diagram here:
    https://buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach4-mach3-USB-ethernet-Board

    In Mach4, you will need to set the spindle speed output top this pin #17. In the plug-in, set this pin at 10kHz.

    Click the link to respond:
    Please send a diagram of connections for pokeys57cnc to YL-620 VFD for Mach4

  • can you please tell me what is supported voltage and amperage for this combo connector https://buildyourcnc.com/item/electronicsandmotors-connector-round-female-male-4pin

    The 4 pin male and female motor connectors are rated by their manufacturer at 100VAC and 2A.

    Click the link to respond:
    can you please tell me what is supported voltage and amperage for this combo connector https://buildyourcnc.com/item/electronicsandmotors-connector-round-female-male-4pin

  • Does the PoKeys57CNC board enable simultaneous coordinated motion, as in controlling a 6 axis robot arm with large servo motors?

    Yes, the PoKeys57CNC generates simultaneous multi motor motion. This is a minimum requirement in CNC machine where, say, a circle is needed to be cut, both x and y axes need to move at the same time to create this circle.

    With robotic control, this is not a problem as you will be able to send the required instructions for the individual motors and the controller board will simultaneously move the motors to their commanded positions.

    Click the link to respond:
    Does the PoKeys57CNC board enable simultaneous coordinated motion, as in controlling a 6 axis robot arm with large servo motors?

  • Is this the correct (4 wire ) for motor wire extension on 5x? https://buildyourcnc.com/item/electronicsAndMotors-cable-wire-20awg-wrcon

    Yes, that is the cable we use for all of our 4-wire motors in motion applications.

    The cable is specially made for motion applications and has a 20 AWG conduit size.

    Click the link to respond:
    Is this the correct (4 wire ) for motor wire extension on 5x? https://buildyourcnc.com/item/electronicsAndMotors-cable-wire-20awg-wrcon

  • May i have more detailed Information aboute the 4 Axis Electronics Combo? We're using EMC2 and i wanna check compatibility first before I'll buy some. https://www.buildyourcnc.com/Item/electronicsAndMotors-4axis-425-elcombo

    The electronics packages come with standard stepping motor drivers, stepping motors, power supply (36v and 8.8amps), and a breakout board (USB or parallel, depending on the option you select). The USB will not work with linuxcnc, but the parallel breakout board works fine with linuxcnc. All of our drivers work well with the linuxcnc software. We use this software with some of our machines and we also sell the CNC electronics / computer system (redLeaf and redSprout) with linuxcnc installed and tested (if the customer selects linux over windows or requests a dual boot system).

    Click the link to respond:
    May i have more detailed Information aboute the 4 Axis Electronics Combo? We're using EMC2 and i wanna check compatibility first before I'll buy some. https://www.buildyourcnc.com/Item/electronicsAndMotors-4axis-425-elcombo

  • What wiring should I use to connect two motors for one axis?

    Yes, you can use 2 motors in the same axis output, however you will still need a driver for that motor! Also depending on the orientation on which you mount the motor you might have to invert the direction of the motor, and that will be simple by swapping the A+,A-, to the B+,B- locations and vice versa, from the driver to the motor wiring.

    Also you can run a slave motor using another axis on the board, and setting it up in the Planet-CNC settings.

    Planet-CNC/File/Settings/Axes, here you will enter 3 in the Number of Axes location, and then change the Function of the Axis 4 to Slave 1. There you will have the 4th axis or A-axis be a slave for the x-axis.
    Slave 1 - X-Axis
    Slave 2 - Y-Axis
    Slave 3 - A-Axis
    Slave 4 - B-Axis
    Etc...

    Click the link to respond:
    What wiring should I use to connect two motors for one axis?

  • What causes one of my two x-axis motors to stop while the Mach 3 program is still running?

    If one of your stepper motors decides to stop moving and the others are moving during a CNC milling or laser cutting job, then there could be two things that could be causing this.

    - The motor found its limiting torque (usually comes with a not-so-pleasant sound). This is where the control software is trying to move the stepper motor too fast (velocity, or too fast too quickly, acceleration) and the load against the stepper motor (inertia of the machine, or the material against the end mill while milling). Recommended action is to lower the velocity and/or acceleration, and/or lower the feedrate when cutting.

    - There is a wiring issue with the wiring from the driver to the motor. This could be a loose wire, or a chafed wire (or two shorting together). It can also be a loose digital wire from the controller board to the driver. Sometimes wire ties can be the culprit. Recommended action would be to thoroughly inspect the wiring.

    It's probably not the limit switches since that would cause a stop to the entire motion of the cnc router or laser machine.

    Sometimes Mach3 will show a status when something goes wrong, but in cases where the motor is stopping due to its torque limit, then that would not be shown in the status. It's always good to check it anyway.

    Additional Information:
    I need to clarify my situation a little better after going to my shop and trying to run another program on Mach 3. About 15 minutes into the milling process all the motors (2-X axis, Y axis and Z axis)stop but the program continues to run. I stop the program and after a couple of minutes when I try to restart the program all the motors start working again. Then after another 15 minutes or so, all the motors stop again. I checked and rechecked my wiring. This has never happened to me before when running the same programs with the same setups and motor speeds. All of a sudden when I reloaded a program I successfully used before it does this. Do you have any recommendations?

    Additional Information:
    Yeah, it sounds like a more complex issue. Have you tried running in the air without using the spindle. This may be a power related issue.

    Additional Information:
    That's exactly what I did. I ran the program without the router motor on just to see if the motors would get through the whole program but they stopped working after about fifteen minutes and then I was able to start them again after about 3 or 4 minutes. I never had this problem before so you can imagine my frustration especially after ruining a couple of projects on expensive material.

    Additional Information:
    Sure. I can completely understand. Try this: disconnect all but one of the driver from power and digital connection and do the air run. Repeat this for each driver and note your findings. This will rule out the drivers causing a power failure.

    Also, is your stepper motors and drivers on a separate power circuit from the computer?

    Additional Information:
    I will try disconnecting each driver and digital connection, which will be a real pain because it will be hard to access.

    All the stepper motors, drivers and computer are plugged into the same power strip.

    Additional Information:
    Ok, so there is no power failure going on, but I believe it is necessary to test each stepper motor and driver pair individually. Hopefully that will lead to a conclusion.

    Additional Information:
    It will take a little time but I will do it and report back on my findings.

    Additional Information:
    Curious, what machine is exhibiting this problem?

    Additional Information:
    I purchased a BYCNC kit back in 2009 with an approximate cutting area of 2' X 4'. I later changed out the Z-Axis Motor and controller for a larger one and have two X-axis motors and controllers. In 2010 I rebuilt the machine out of birch plywood instead of the particle board that the kit supplied. I sent Patrick pictures to him. The machine never gave me a problem till now.

    Additional Information:
    Thanks for the update. This is Patrick by the way. I answer pretty much all of the Customer Service questions. That machine has given quite a good history.

    Additional Information:
    I love the machine and made a number of samples of my work for my e-commerce site, but I can't start selling product until I know this problem is solved because I will not be able to fulfill orders. I finally got all the electronics out of its enclosed protected area near the machine so that I test each controller as you recommended. I hope the problem can be rectified. Will let you know.

    Additional Information:
    Thanks.

    Additional Information:
    I tested each stepper motor and driver pair individually and they worked so what might be the next step?

    Additional Information:
    Did each stepper motor driver pair work for the full +15 minutes?

    Additional Information:
    Yes, I had them in operation for over 30 minutes.

    Additional Information:
    Ok, well it’s good that the motors and driver are ok. We are now down to the power supply and the breakout board as possible causes for the stop. I have a feeling it may be the power supply where with all three drivers drawing current and the power supply maybe getting too hot. Is the fan in the power supply working? You can also test to see if there is 36 volts on the power supply voltage output (V+ and V-).

    Regarding the breakout board, if you have an oscilloscope, you can test if the driver pulses are outputting, but I would consider this as a last resort after you determine if there is a problem with the power supply.

    Additional Information:
    I tested the power supply with a voltmeter and each output was registering 39-40 volts. I think the problem may be the g-code. I am using V-Carve pro to do design and output to Mach 3 Mill g-code. When I studied the g-code lines I noticed that further into the program the z-axis g-code stopped zeroing out to move to the next part of the carving. In other words both the x and y keep moving and the z just stopped working because there was g-code missing. I think something is missing when the design was converted to g-code. I noticed that when I ran a simpler project it worked without problems so I need to investigate this further.

    Additional Information:
    New Update, Its not the g-code. I started to run the long program and everything was working fine until about 45 minutes into it, all the motors stopped working (but the program was still running) and there was a high pitched hum. When I put my hands on the motors they were all trying to move but it seemed they were all stalled. I turned the power off, gave it a minute and when I turned it back on I was able to move the motors again. Could this be a power supply problem?

    Additional Information:
    It does sound more and more like a power supply problem. Did you test the power supply after the motors stopped?

    Additional Information:
    No, I did not. What should I be looking for.

    Additional Information:
    It’s good that you know the voltage during normal operation, so you have a base understood. If the power supply is the problem, the voltage will be reduced or non existent when measured after the problem.

    Additional Information:
    Also, check to see if the fan is running on the power supply when the motors stop. That may (not absolutely) be an indication.

    Additional Information:
    I'll run another test, check the voltage and fan when the problem occurs and let you know. Thanks for hanging in there with me as we try to resolve the problem.

    Additional Information:
    It’s my pleasure. This service is rarely used and is faster then email. Odd nobody uses it. Any recommendations you can give would be great. No problem using this FAQ to pose ideas as this resolution will be cleaned up later.

    Additional Information:
    It might be that people do not realize you can communicate through the sight like this because they are so used to e-mail and texting. You may want to explain this feature in the customer service section.

    I ran the program this morning and it did not take long before the motors stopped. While operating the voltages for all three motors was 46 volts, when the motors stalled (and again there was a high pitch hum) the voltage went up to 60 volts and the fan on the power supply was operating.

    Additional Information:
    So, the driver work individually, but not all together. There is a high pitch sound when the motors fail. You have noted 60 volts from the power supply and the supply fan remains on. This is a difficult issue to resolve, but it seems to me that your power supply may be bad. The 60v measurement tells me that the current dropped and ohms law tells us that is current drops, volts will rise if the resistance stays the same.

    Additional Information:
    As one last test I am going to test each driver again and let them go through the entire program because it seems that the failure can occur at the beginning or towards the end of the program. When I originally tested ach driver I let them run for about a half an hour and the program takes over an hour to run completely. I just want to make sure that it is not the drivers. I will report back when I finished but as you noted it may be the power supply but I want to make sure.

    Additional Information:
    That’s a great idea.

    Additional Information:
    I just ran the x-axis through the whole program and there was no problem especially since I have two NEMA 23 motors moving that axis. Before I check the Y and Z could having a NEMA 34 on the Z axis with appropriate controller be a problem. I used the larger motor on the z axis because the router I am using is a large 1 1/2 hp. I've run this program in the past with this set-up and have not had a problem.

    Additional Information:
    Having a, say 3.0 amp driver, driving a stepper motor that typically requires a 6 amp driver would not seem to be an issue since the driver is limiting the current draw, but the driver may not be able to handle larger coil and back EMF with the protection on the 3.0 amp driver. With that said, I don’t believe that is the issue in this case.

    Additional Information:
    I don't either because I was able to run this and other complicated programs with this set-up in the past. I will let you know on the y and z axis.

    Additional Information:
    Thanks

    Additional Information:
    I ran the Y axis and z axis separately through the entire program and there was no stopping or problem. I guess the culprit is the power supply and I'll order a new one and hope that resolves the problem.

    Additional Information:
    Yes, that is the most probable cause. Please keep me informed. Thanks!

    Additional Information:
    Received and installed the new power supply. I ran the program with the router on and it worked flawlessly. The program runs for an hour and a half and I did not have a single problem. I guess it was the power supply but I was glad to go through all the diagnostics we discussed before replacing it. I hope this power supply lasts a lot longer than the last one. Thanks much for hanging in there with me and coming up with the solution.

    Additional Information:
    It’s my absolute pleasure and I am so happy to hear that the power supply replacement solved the problem.

    Click the link to respond:
    What causes one of my two x-axis motors to stop while the Mach 3 program is still running?

  • I've built a machine where the y axis has (2) 425oz motors, x axis has (1) 425oz. motor, and the z axis also has (1) 425oz motor. Would it be better to purchase a redleaf system with 4 drivers? or can I just connect both y axis motors to the same driver for a total of 3 drivers?

    In all CNC electronics configurations, you will need the motor paired with its own driver.

    If two motors/drivers are intended for a single axis and the motors need to turn at the same rate and in the same direction, then the two drivers for these motors should be connected to the same signal wires from the breakout board (step (CP) and direction (CW)) signal wires.

    If the motors need to turn in opposite directions, then either one driver will need to have the direction signal inverted, or resolve the opposite direction through a change in the mechanical drive train (i.e. flip the rack on a rack and pinion configuration, or in a roller chain setup, have the chain ride along the opposite side of the drive sprocket).

    How do I go about purchasing a redleaf system with 4 drivers, where the (y) and (a) driver are connected to the same signal from the breakout board? I'd also need them to rotate in opposite directions.

    The redLeaf webpage contains a purchase option for an extra motor and driver. We can setup the redLeaf system uniquely so it conforms to your application (i.e. motors running in opposite directions).

    Click the link to respond:
    I've built a machine where the y axis has (2) 425oz motors, x axis has (1) 425oz. motor, and the z axis also has (1) 425oz motor. Would it be better to purchase a redleaf system with 4 drivers? or can I just connect both y axis motors to the same driver for a total of 3 drivers?

  • WHAT CAUSES ONE OF MY TWO AXIS MOTORS TO STOP WHILE THE MACH3 PROGRAM IS STILL RUNNING

    If one of your stepper motors decides to stop moving and the others are moving during a CNC milling or laser cutting job, then there could be two things that could be causing this.

    - The motor found its limiting torque (usually comes with a not-so-pleasant sound). This is where the control software is trying to move the stepper motor too fast (velocity, or too fast too quickly, acceleration) and the load against the stepper motor (inertia of the machine, or the material against the end mill while milling). Recommended action is to lower the velocity and/or acceleration, and/or lower the feedrate when cutting.

    - There is a wiring issue with the wiring from the driver to the motor. This could be a loose wire, or a chafed wire (or two shorting together). It can also be a loose digital wire from the controller board to the driver. Sometimes wire ties can be the culprit. Recommended action would be to thoroughly inspect the wiring.

    It's probably not the limit switches since that would cause a stop to the entire motion of the cnc router or laser machine.

    Sometimes Mach3 will show a status when something goes wrong, but in cases where the motor is stopping due to its torque limit, then that would not be shown in the status. It's always good to check it anyway.

    Additional Information:
    I need to clarify my situation a little better after going to my shop and trying to run another program on Mach 3. About 15 minutes into the milling process all the motors (2-X axis, Y axis and Z axis)stop but the program continues to run. I stop the program and after a couple of minutes when I try to restart the program all the motors start working again. Then after another 15 minutes or so, all the motors stop again. I checked and rechecked my wiring. This has never happened to me before when running the same programs with the same setups and motor speeds. All of a sudden when I reloaded a program I successfully used before it does this. Do you have any recommendations?

    Additional Information:
    Yeah, it sounds like a more complex issue. Have you tried running in the air without using the spindle. This may be a power related issue.

    Additional Information:
    That's exactly what I did. I ran the program without the router motor on just to see if the motors would get through the whole program but they stopped working after about fifteen minutes and then I was able to start them again after about 3 or 4 minutes. I never had this problem before so you can imagine my frustration especially after ruining a couple of projects on expensive material.

    Additional Information:
    Sure. I can completely understand. Try this: disconnect all but one of the driver from power and digital connection and do the air run. Repeat this for each driver and note your findings. This will rule out the drivers causing a power failure.

    Also, is your stepper motors and drivers on a separate power circuit from the computer?

    Additional Information:
    I will try disconnecting each driver and digital connection, which will be a real pain because it will be hard to access.

    All the stepper motors, drivers and computer are plugged into the same power strip.

    Additional Information:
    Ok, so there is no power failure going on, but I believe it is necessary to test each stepper motor and driver pair individually. Hopefully that will lead to a conclusion.

    Additional Information:
    It will take a little time but I will do it and report back on my findings.

    Additional Information:
    Curious, what machine is exhibiting this problem?

    Additional Information:
    I purchased a BYCNC kit back in 2009 with an approximate cutting area of 2' X 4'. I later changed out the Z-Axis Motor and controller for a larger one and have two X-axis motors and controllers. In 2010 I rebuilt the machine out of birch plywood instead of the particle board that the kit supplied. I sent Patrick pictures to him. The machine never gave me a problem till now.

    Additional Information:
    Thanks for the update. This is Patrick by the way. I answer pretty much all of the Customer Service questions. That machine has given quite a good history.

    Additional Information:
    I love the machine and made a number of samples of my work for my e-commerce site, but I can't start selling product until I know this problem is solved because I will not be able to fulfill orders. I finally got all the electronics out of its enclosed protected area near the machine so that I test each controller as you recommended. I hope the problem can be rectified. Will let you know.

    Additional Information:
    Thanks.

    Additional Information:
    I tested each stepper motor and driver pair individually and they worked so what might be the next step?

    Additional Information:
    Did each stepper motor driver pair work for the full +15 minutes?

    Additional Information:
    Yes, I had them in operation for over 30 minutes.

    Additional Information:
    Ok, well it’s good that the motors and driver are ok. We are now down to the power supply and the breakout board as possible causes for the stop. I have a feeling it may be the power supply where with all three drivers drawing current and the power supply maybe getting too hot. Is the fan in the power supply working? You can also test to see if there is 36 volts on the power supply voltage output (V+ and V-).

    Regarding the breakout board, if you have an oscilloscope, you can test if the driver pulses are outputting, but I would consider this as a last resort after you determine if there is a problem with the power supply.

    Additional Information:
    I tested the power supply with a voltmeter and each output was registering 39-40 volts. I think the problem may be the g-code. I am using V-Carve pro to do design and output to Mach 3 Mill g-code. When I studied the g-code lines I noticed that further into the program the z-axis g-code stopped zeroing out to move to the next part of the carving. In other words both the x and y keep moving and the z just stopped working because there was g-code missing. I think something is missing when the design was converted to g-code. I noticed that when I ran a simpler project it worked without problems so I need to investigate this further.

    Additional Information:
    New Update, Its not the g-code. I started to run the long program and everything was working fine until about 45 minutes into it, all the motors stopped working (but the program was still running) and there was a high pitched hum. When I put my hands on the motors they were all trying to move but it seemed they were all stalled. I turned the power off, gave it a minute and when I turned it back on I was able to move the motors again. Could this be a power supply problem?

    Additional Information:
    It does sound more and more like a power supply problem. Did you test the power supply after the motors stopped?

    Additional Information:
    No, I did not. What should I be looking for.

    Additional Information:
    It’s good that you know the voltage during normal operation, so you have a base understood. If the power supply is the problem, the voltage will be reduced or non existent when measured after the problem.

    Additional Information:
    Also, check to see if the fan is running on the power supply when the motors stop. That may (not absolutely) be an indication.

    Additional Information:
    I'll run another test, check the voltage and fan when the problem occurs and let you know. Thanks for hanging in there with me as we try to resolve the problem.

    Additional Information:
    It’s my pleasure. This service is rarely used and is faster then email. Odd nobody uses it. Any recommendations you can give would be great. No problem using this FAQ to pose ideas as this resolution will be cleaned up later.

    Additional Information:
    It might be that people do not realize you can communicate through the sight like this because they are so used to e-mail and texting. You may want to explain this feature in the customer service section.

    I ran the program this morning and it did not take long before the motors stopped. While operating the voltages for all three motors was 46 volts, when the motors stalled (and again there was a high pitch hum) the voltage went up to 60 volts and the fan on the power supply was operating.

    Additional Information:
    So, the driver work individually, but not all together. There is a high pitch sound when the motors fail. You have noted 60 volts from the power supply and the supply fan remains on. This is a difficult issue to resolve, but it seems to me that your power supply may be bad. The 60v measurement tells me that the current dropped and ohms law tells us that is current drops, volts will rise if the resistance stays the same.

    Additional Information:
    As one last test I am going to test each driver again and let them go through the entire program because it seems that the failure can occur at the beginning or towards the end of the program. When I originally tested ach driver I let them run for about a half an hour and the program takes over an hour to run completely. I just want to make sure that it is not the drivers. I will report back when I finished but as you noted it may be the power supply but I want to make sure.

    Additional Information:
    That’s a great idea.

    Additional Information:
    I just ran the x-axis through the whole program and there was no problem especially since I have two NEMA 23 motors moving that axis. Before I check the Y and Z could having a NEMA 34 on the Z axis with appropriate controller be a problem. I used the larger motor on the z axis because the router I am using is a large 1 1/2 hp. I've run this program in the past with this set-up and have not had a problem.

    Additional Information:
    Having a, say 3.0 amp driver, driving a stepper motor that typically requires a 6 amp driver would not seem to be an issue since the driver is limiting the current draw, but the driver may not be able to handle larger coil and back EMF with the protection on the 3.0 amp driver. With that said, I don’t believe that is the issue in this case.

    Additional Information:
    I don't either because I was able to run this and other complicated programs with this set-up in the past. I will let you know on the y and z axis.

    Additional Information:
    Thanks

    Additional Information:
    I ran the Y axis and z axis separately through the entire program and there was no stopping or problem. I guess the culprit is the power supply and I'll order a new one and hope that resolves the problem.

    Additional Information:
    Yes, that is the most probable cause. Please keep me informed. Thanks!

    Additional Information:
    Received and installed the new power supply. I ran the program with the router on and it worked flawlessly. The program runs for an hour and a half and I did not have a single problem. I guess it was the power supply but I was glad to go through all the diagnostics we discussed before replacing it. I hope this power supply lasts a lot longer than the last one. Thanks much for hanging in there with me and coming up with the solution.

    Additional Information:
    It’s my absolute pleasure and I am so happy to hear that the power supply replacement solved the problem.

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    WHAT CAUSES ONE OF MY TWO AXIS MOTORS TO STOP WHILE THE MACH3 PROGRAM IS STILL RUNNING

  • I JUST BOUGHT THE 3 AXIS W/HEAVY GANTRY, WILL MACH 4 RUN WELL WITH THIS, AND HOW LARGE CAN GO CUT AREA

    Yes Mach3 is a great program. Our 3 axis is 6'X12'X3'using all BYCNC components (incl. redsprout)

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    I JUST BOUGHT THE 3 AXIS W/HEAVY GANTRY, WILL MACH 4 RUN WELL WITH THIS, AND HOW LARGE CAN GO CUT AREA

  • DO NEED TO SQUARE UP THE MACHINE AND IF SO YOU HAVE INSTRUCTIONS OR VIDEO FOR THIS?

    The eyebolts are used in the squaring of the machine. I would use a standard carpenters square and first run the end mill along the edge of the square to first make it parallel with the long axis. Then run the end mill along the other edge with the short axis and adjust the eye bolts and chain according to the angle that the machine is out of square.

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    DO NEED TO SQUARE UP THE MACHINE AND IF SO YOU HAVE INSTRUCTIONS OR VIDEO FOR THIS?

  • The instructions for the 3-axis combo at https://buildyourcnc.com/item/electronicsAndMotors-3axis-425-elcombo seem to be missing. Can you look into that.

    To wire the CNC electronics, use the tutorial for the specific interface board you are using.

    If you have the parallel breakout board, use this tutorial:
    https://buildyourcnc.com/CNCElectronicsandWiring.aspx

    If you have the USB interface board, use this tutorial:
    https://buildyourcnc.com/tutorials/tutorial-Electronics-USB-Interface-Wiring

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    The instructions for the 3-axis combo at https://buildyourcnc.com/item/electronicsAndMotors-3axis-425-elcombo seem to be missing. Can you look into that.