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Question #: 2363

Question: Is there any sort of warranty provided by the manufacturers for the 40w laser tube?

Current Solution

We included our 30 day warranty, but since it is considered a consumable and is considered to run the expected length (1000 HRS) the manufacture does not included a warranty.

Respond:

Other Possible Solutions to this Question

  • Is there any warranty on the 40w laser tube?

    For most of our products the warranty is 30 days.

    Click the link to respond:
    Is there any warranty on the 40w laser tube?

  • What warranty is there on the 40W laser and power supply?

    Most of our products have a warranty that extends for 1 year; however, there are parts like end mills and laser tubes which are considered consumables. These parts, when used, become worn, or the usable life is decreased. Laser tubes are parts that, when used, shorten its life, and especially when proper methods are not used (i.e. running the tube with water), can drastically reduce the life of the tube. Therefore, the warranty for laser tubes are 30 days if the laser tube was not used.

    Click the link to respond:
    What warranty is there on the 40W laser and power supply?

  • Hey Patrick where is the video to adjust manufacturers parameters on lasercad? I watched it but can not re-find it. For pulse unit

    The latest LaserCAD video that I have is this one:
    https://www.buildyourcnc.com/tutorials/tutorial-trocen-anywells-lasercad-install

    I go over adjusting manufacturers parameters at the end of the video.

    Do you remember another video other than this one?

    Additional Information:
    I also have a video where I calibrate each axis. I go deeper into the manufacturers parameters in this video:



    Let me know if this helps.

    Additional Information:
    I seem to remember one where you did an actual physical measurement to work out the new parameters. Basically the file I put in is coming out much bigger than it should. Also, whenever I reset the settings and put the same values in to double check, it changes them again.

    Additional Information:
    I think the one I just added to this question is it. You may have been writing your response while I was adding this video.

    Additional Information:
    Yes that is the one. My settings should be very similar to yours, yes?

    Additional Information:
    Yes, it will be similar but not exact. If the microstepping is different than mine, the value will be totally different, but that is fine. As long as the nozzle goes where you expect, you will have good X and Y axis values. Remember to do the calibration with point as far apart as possible. That will make the overall calibration much more precise.

    Additional Information:
    The file is still coming out bigger than lasercad says. Says its 65mm and its about 3 times that. Also, X axis is a little joggy again.

    Additional Information:
    If the travel is 3 times farther, then it's going to be 3 times faster as well, so the motor has reached it's speed limit. The value is in steps/mm, so if you divide the value by the manually, see what happens.

    Click the link to respond:
    Hey Patrick where is the video to adjust manufacturers parameters on lasercad? I watched it but can not re-find it. For pulse unit

  • Is there any way to bring the cost of https://www.buildyourcnc.com/item/cnc-machine-blacktooth-laser-cutter-engraver-40w down if I only need the hardware and components, not the body? I have a cnc waterjet and could cut these parts if dimensions were provided.

    We can lower the price for just the hardware and also for the structure. However we do not have any files, dimensions, for public access.

    Additional Information:
    Would there be any/enough measurement or info on the instructions to extrapolate the dimensions? What would the new pricing be?

    Click the link to respond:
    Is there any way to bring the cost of https://www.buildyourcnc.com/item/cnc-machine-blacktooth-laser-cutter-engraver-40w down if I only need the hardware and components, not the body? I have a cnc waterjet and could cut these parts if dimensions were provided.

  • How can i tell if my laser supply is 110 or 230 VAC? there is no marking of any kind

    Only the 110v Version will have any indication of voltage on it. On the side of the power supply unit that has the black terminal strip and red wire coming out of it, there will be a silver sticker on the white side of the transformer that will state 110v, if it is 110v. If there is no sticker, then it should be 220v.

    Additional Information:
    20

    Click the link to respond:
    How can i tell if my laser supply is 110 or 230 VAC? there is no marking of any kind

  • Are there any instructions for use the USP breakout board for a CO2 laser?

    The instructions to connect the USB CNC Interface for the blackTooth Laser Cutter and engraver can be found on instruction #18 on thispage: https://www.buildyourcnc.com/blackToothLaserCutterAndEngraver.aspx

    Click the link to respond:
    Are there any instructions for use the USP breakout board for a CO2 laser?

  • Is there a better manual for the laser engraving controle having problems with the set up of the stepping motors etc

    This "question 12186" could be a good place to house questions on the laser controller. We are in the process of creating thorough video instructions, but please add specific questions by clicking the "submit additional information" and we will answer questions regarding the laser controller with detail.

    Click the link to respond:
    Is there a better manual for the laser engraving controle having problems with the set up of the stepping motors etc

  • Is there any precision or accuracy difference between the vertical and blacktooth lasers?

    I will address the two separately (precision and accuracy):

    Precision (repeatability):
    This is most closely related to the resolution. The blackTooth uses the same mechanical drive (timing belts and pulley) of the same ratios and specifications, so the two machines will be the same in this respect.

    Accuracy:

    The output of the machine (the final physical work) matching the input given to the machine (the design data or instructions for the machine to product the physical work. This has to do with both resolution and how well the machine will hold up over time and through environmental changes.

    With that said, both machines have very similar attributes in mechanics and structure. The overall structure is made of MDO (Medium Density Overlay) and has a very low coefficient of linear expansion with regards to temperature change, so accuracy will not be affected in any appreciable manner over time with the two machines. The Vertical Laser XL does use more industry standard rails to hold the heavy gantry, but this will be differ appreciably since the blackTooth will exhibit rigidity by virtue of its size.

    It really is best to consider the application and size as the main aspects of deciding between these two machines.

    Hope this helps.


    Additional Information:
    We're looking at getting the vertical so we can run both large and small jobs on the same machine. It sounds like running a small job on the vertical (using a positioning jig) would provide results at least as
    good as running the same job on the blacktooth. Does this sound about right?

    Click the link to respond:
    Is there any precision or accuracy difference between the vertical and blacktooth lasers?

  • Is there a warranty on the NEMA 34 651 Oz-in stepper motors you sell?

    Yes, we honor a one year warranty on the NEMA 34 651 oz-in stepper motor.

    Click the link to respond:
    Is there a warranty on the NEMA 34 651 Oz-in stepper motors you sell?

  • I have a greenbull 5x with the long Z. Is there a laser kit that I can get for that model?

    Yes, we can provide a laser attachment for the long Z version of the greenBull 4x, 5x and 6x. Please call us to get more information and pricing for the laser attachment.

    Click the link to respond:
    I have a greenbull 5x with the long Z. Is there a laser kit that I can get for that model?

  • This is for the blackTooth Laser Engraver with integrated Laser Control Unit. The LED panel is quite a bit smaller than the cut out provided.

    Please send photos of what you are trying to fit together so we can determine if you have the correct parts. The LED panel is designed to be contained in a small housing that attaches to the front of the blackTooth.

    Click the link to respond:
    This is for the blackTooth Laser Engraver with integrated Laser Control Unit. The LED panel is quite a bit smaller than the cut out provided.

  • Do you recomend distilled water or coolant for your 80W laser tube with the CW-3000?

    We use purified water, but adding some coolant can be a benefit. The addition of coolant can keep the water in a state that maintains no growth of foreign organism like algae and the such. Additionally, If you are in a colder climate, antifreeze will work well.

    Click the link to respond:
    Do you recomend distilled water or coolant for your 80W laser tube with the CW-3000?

  • The blue insert on my laser cutter nozzle broke during install. Is there anywhere I can find a replacement.

    Yes, we will provide one on the website (4/10/2014).

    Click the link to respond:
    The blue insert on my laser cutter nozzle broke during install. Is there anywhere I can find a replacement.

  • I am having issues with the laser firing. Seems like there is an arc in the end of the tube where the elctrode is but i am not sure if i am doing something wrong.
  • THERE ANY STANDARD FOR A DISTANCE BETWEEN CELLULAR BASE STATION AND RESIDENTIAL AREA?

    The two main constraints on siting cellular base stations near residential areas are government exposure limits and local zoning ordinances. Various governments have limits for human exposure to radiofrequency (RF) energy that must be complied with in the siting of cellular base stations and other transmitters. In the United States, the relevant limits are those of the Federal Communications Commission (FCC). Cellular base stations use low-powered transmitters, and RF signal levels are invariably below FCC limits at any distance more than a few feet from the antennas. Thus it is entirely feasible to locate cellular base stations on rooftops of apartment buildings and to locate communications towers within residential areas and indeed these are both common practices. Local zoning ordinances are a different story. Local governments commonly restrict the location of communications towers through zoning ordinances, and they may have provisions that restrict cellular base stations in residential districts. Local attorneys or government officials should be consulted for advice about local requirements, which vary greatly among jurisdictions. Kenneth R. Foster Professor, Department of Bioengineering University of Pennsylvania

    Click the link to respond:
    THERE ANY STANDARD FOR A DISTANCE BETWEEN CELLULAR BASE STATION AND RESIDENTIAL AREA?

  • I lose power of the laser tube and the LCD panel displays trigger limits

    How many hours have you used the laser tube? Can you describe the connections to the laser controller?

    Click the link to respond:
    I lose power of the laser tube and the LCD panel displays trigger limits

  • Is there any way i can order replacement wooden parts for a cnc machine

    Yes, you can order replacement wooden parts, but since we don't have them as products on the website, you will need to call us directly using the number at the top right corner of the website by hovering over "need help?"

    Click the link to respond:
    Is there any way i can order replacement wooden parts for a cnc machine

  • Can other types of laser tubes work with the controller you are selling, for example, the 80W Reci tube?

    Yes, other CO2 laser tubes will work fine with our laser controller (including the Reci tube). Our laser controller is a digital based controller that controls the laser tube power supply, the motor drivers and other peripherals by outputting digital signals to these devices.

    Laser controller URL:
    https://www.buildyourcnc.com/item/Laser-Component-Laser-Control-System

    Click the link to respond:
    Can other types of laser tubes work with the controller you are selling, for example, the 80W Reci tube?

  • Would any of your CNC laser machines be appropriate for welding of thermoplastic materials?

    That is a good question. We have not tried to weld thermoplastics using our CO2 Lasers. It is possible since the laser outputs a heat source and at the right intensity and speed, the thermoplastic can be heated and melted rather than instantaneously vaporized and off gassed. I have done research to see if CO2 laser can weld thermoplastics with positive results.

    Our CO2 lasers are typical of other laser cutters on the market, so if their literature, or examples you have found, successfully weld thermoplastics, then ours will probably be able to as well.

    In some cutting test with different speeds and intensities, the kerf has welded back together; however, this was caused by an unintentional process rather than an intentional one.

    Click the link to respond:
    Would any of your CNC laser machines be appropriate for welding of thermoplastic materials?