The drivers have quite a bit of protection, so you probably won't ruin anything. You motors are jumping and that is just the motors engaging from getting power from the power supply.

There could be many reasons your motors don't turn. Consider these troubleshooting tips:

- If you are using our parallel breakout board, make sure that the step pins are set for active low (config -> Ports and Pins -> Motor Outputs -> the steps pins should be enabled and set active low)

- The parallel breakout board is powered (connect the USB to the computer using a USB cable)

- In Mach3, make sure you have jog enabled (a little green button at thelower middle of the page in the program run screen).

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DS26

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My stepper motors stopped working all of a sudden. Mach 3 is running fine, just no signals getting to the motors. The lights on the motor drivers began blinking erratically when this started. Any advice where a problem like this can come from would be greatly appreciated.

You will also need to check if the mach3 configuration and the wiring. Since you tested the connection from the motors to the drivers, the connection from the computer to the interface may still be the issue. It could also be the connection from the interface to the drivers, but we test all of these units going out, so I don't believe that would be the problem.

If you have a redfly that uses a parallel cable, you may need to check to make sure the parallel cable is functioning properly, and also, make sure that the interface is also powered using a usb cable.

If you have a usb interface (the terminals will be labeled XD, XP and so on), then there may be a wire not seated correctly in a terminal.

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I plug in my redFly for the first time and after configuring Mach3 and rechecked my settings axes Y and Z are working well, but X is not working, just for testing I plugged in each motor to the Y and Z and they work fine, but no motor works when plug into the X axes of the redFly, also one of the NEMA 24 425 Oz motors dose not turn just jitters.

If your axis shutters and will not move unless moved by another force, that sounds like your acceleration is set too high. Lower the acceleration until it works well, then lower it a bit more to have a margin of safety.

IF that didn't work, try swapping the X and Y drivers. That way you will pinpoint if the issue is the driver. If the proplem persists, then there may be an issue with the motor itself.

The X and Y drivers can be easily swapped by swapping only the motor wires.

- Remove the x-axis motor wires from the X driver.
- Remove the Y motor wires from the Y driver.
- Insert the X motor wires into the Y driver.
- Insert the Y motor wires into the X driver.

Now the Y-axis will move the gantry. Test the Gantry movement by moving the Y axis using the up and down arrow keys (mach3).

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X AXIS STEPPER MOTOR STALLS AND SHUTTERS WHEN COMING FROM A STAND STILL WON'T MOVE WITHOUT PUSH BY HAND. I TOOK THE CHAINS OFF SPUN FINE WITH OUT LOAD. HAVE CHAIN HOOKED UP CAN MACHINE BACK FORTH HAND, NO HANG UPS OR ANYTHING, BUT TRY TO IT DOESN'T JUST SPINS OUT. ANY SUGGESTIONS?

The fact that you cannot move the motors with the keyboard serves as a clue to a couple possibilities.

- The software may not be communicating with parallel port. (One possibility may be that your step pins are not low active, or vice versa depending on your drivers).
- You may not be in the correct tab of Mach3. Make sure you are in the Program Run tab.
- The jog on/off button on the program run screen may not be lit (invoked).

This address below shows the complete troubleshooting for this type of situation. It will show how to test each pin at the parallel port at the back of the computer and everything else associated with correctly wiring the electronics.

https://buildyourcnc.com/CNCElectronicsandWiring.aspx




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6 axis robot with Mach3 Card 6 Axis Motion Controller

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I have a home built CNC running Mach 3. I have power to all the motors and the breakout board but no movement when running g-code. I cannot even manually move the motors with the arrow keys or page up and down. It also has an integrated 120v receptacle showing an open ground. I don't know if all this is related.

Yes, the 651 oz/in motor requires a driver that is compatible to the motors (the motor will draw 6 amps max and the driver paired with this motor will be able to allow for a 6 amp draw). I would also recommend a 36 volt power supply for better high velocity performance.

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I have one of your smaller stepper motors running my X AXIS bridge crane and if it is moved to fast the stepper motor sounds like it is skipping steps will the 651oz stepper motor require a different power supply and controler?

If your axis shutters and will not move unless moved by another force, that sounds like your acceleration is set too high. Lower the acceleration until it works well, then lower it a bit more to have a margin of safety.

IF that didn't work, try swapping the X and Y drivers. That way you will pinpoint if the issue is the driver. If the proplem persists, then there may be an issue with the motor itself.

The X and Y drivers can be easily swapped by swapping only the motor wires.

- Remove the x-axis motor wires from the X driver.
- Remove the Y motor wires from the Y driver.
- Insert the X motor wires into the Y driver.
- Insert the Y motor wires into the X driver.

Now the Y-axis will move the gantry. Test the Gantry movement by moving the Y axis using the up and down arrow keys (mach3).

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X axis stepper motor stalls and shutters when coming from a stand still and won't move without a push by hand. I took the chains off and spun the motor fine with out a load. When I have the chain hooked up I can move the machine back and forth fine by hand, with no hang ups or anything, but when I try to have the motor move the machine it doesn't and just spins out. Any suggestions?

If one or more motor is not responding, please follow the troubleshooting directions below:

For parallel Bob only! Make sure both the parallel and USB are connected.

Re-check wiring, and connections for continuity (no breaks in the wires) and check for correct wiring locations from driver to BoB.
Check dip switch settings on the driver.
Check components, by swapping the motors (ex. y-axis motor to z or x-axis driver and z or x-axis motor to y-axis driver) to check if motor functions on another driver.
Depending on software check step low active (mach 3) or invert pulse (planet-cnc) for the axis which is not responding.
Mach 3 - config/port & pins/motor outputs / Planet-CNC - file/settings/axes

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I have an engine NEMA 34 from Y axis on my green bull that do not response, I already check connections and everything seems to be OK, how can I check that the motor it's working properly or not?

Not sure what you mean by the statement "I don't know when you answer". Please explain. I answer all of the incoming emails until my inbox is completely empty and all phone calls to the company go straight to my cell phone and I answer all of the calls, and if I don't answer, I call back immediately.


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I just searched my email and found no emails with your email address associated with the email listed with this question. I cannot answer questions if no correspondence was provided by you.

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Please send an email, I am giving up on buying a machine from you because I don't know when you answer. I was asking about getting just the working parts and rails sent to Fiji. You sent an answer and some questions, but I have no way of knowing if you responded again.

Yes, the 651 oz/in motor requires a driver that is compatible to the motors (the motor will draw 6 amps max and the driver paired with this motor will be able to allow for a 6 amp draw). I would also recommend a 36 volt power supply for better high velocity performance.

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I HAVE ONE OF YOUR SMALLER STEPPER MOTORS RUNNING MY X AXIS BRIDGE CRANE AND IF IT IS MOVED TO FAST THE MOTOR SOUNDS LIKE SKIPPING STEPS WILL 651OZ REQUIRE A DIFFERENT POWER SUPPLY CONTROLER?

We have ran across this issue on occasion, and usually results is there is something along your wiring that is causing a fault or is not getting good contact.
We would recommend going through the wiring thoroughly and checking continuity with the y-axis wires, going from your USB or Parallel BoB to the driver.

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My CNC machine has suddenly started going in only one direction in the Y axis. It was working fine for several days and then started going in a single direction when I would do a manual job.

This is most likely a wiring issue. I would disconnect all of the power to the drivers and reconnect one at a time to isolate the problem.

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that was not helpful. I already did that way before submitting this question. there are not that many wires here and I have already rewired this a few times. I actually think its a software or interface board issue because it does work sometimes but then trips (possibly a amperage / voltage issue) I am using the interface board that has a parallel port and usb for 5V. are there different settings that I need to setup?

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I'm using the big 651oz in stepper motor for X and Y and the smaller 325 for the z and X and Y keep tripping when I try to tune the motors on Mach3 but Z seems to work. I have to turn power on and off to reset....is this a wiring issue?

Is the signal gnd on the laser power supply connected to a gnd on the breakout board? Do you hear a high pitched sound, like a TV set with an antenna getting interference, but with a high pitch?

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OUR FIRST ATTEMPTS WERE WITH THE PLANET-CNC SOFTWARE, GOING THROUGH USB BOB. NO PROBLEM GETTING X & Y AXIS TO MOVE BUT UNABLE GET ANY ACTIVITY ON Z AXIS. WE THEN INSTALLED MANUAL SWITCH BETWEEN 5V AND TL, JOY. DISCONNECTED BOB FROM TH, MOVED OVER TH TL STILL

When you press the x-axis limit switch, does the LED emit light?

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I currently have my whiteant build complete. But when I go to print the 20mm x 20mm box I seem to be having issues. The Z axis does not seem to move. Also the X axis hits the limit and does not move of of it. What is the best way to trouble shoot this issue?

If you are using Mach3 do you have your hotkeys set up correctly?

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The office was closed on the weekends and during Dr. Martin Luther King Jr. Holiday.

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I got my Blackfoot 4.3 built. Hooked it to the Redleaf and when testing the axis controls Im able to move the X axis using the Right arrow key, but unable to move it with the left key. I have no control on my Y axis. Tried calling for tech support and recieve voicemail 2 days in a row after a few calls each day.

What interface board are you using? Typically, this will be an issue with the computer that MAch3 is installed. The only other component that may affect this would be the interface between the computer and the machine.

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mach3 freezes in the middle of a run, I don't get any message. I have press reset and then the jog buttons work. I have to reset the zero and start from the last line when the machine stopped. It happens mostly during the finishing part of the g-code file

Did you install the Mach3 USB plug-in?

Make sure that you followed all of the steps and diagrams on the following page:
https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board

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ABSOLUTELY NOTHING WORKS. I HAVE ALL STRUCTURE AND MECHICAL PARTS OF THE BLACKTOOTH CUTTER DONE. HOWEVER WHEN WIRE UP STEPPER MOTOR TO DRIVER. THAT MACH 3 USB CONTROLLER BOARD, TRY JOG MOTOR, WORKS! PREVIOSULY HAD PLANET CNC BREAKOUT HOWRVER, ONLY MOVED MOTORS IN ONE DIRECTION COULDNT CHANGE IT. ANY HELP WOULD BE APRECIATED

Stepper motors are known to make noises while function, however this does not affect accuracy or job function. However we recommend to check your wiring for solid connections, and for good connectivity!



On a personal note, here is one cool video dealing with making songs with stepper motors!

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I bought and built the Blacktooth laser cutter. It works, but one of the stepper motors makes a loud static hiss a second after the CNC power supply is turned on or off, and makes loud tweets and twirps when running. It seems to operate fine otherwise. I was wondering if it was "going bad" or if that is normal?

We recommend our electronics combo for the scratch build kit, which you can find on our site here: https://buildyourcnc.com/item/electronicsAndMotors-3axis-425-elcombo. This is our standard general purpose 3 axis electronics system, and includes (3) NEMA 24 425 oz-in stepping motors, (3) Drivers (3.0Amp 24-40 Volts, with 1-1/64 microstepping), (1) 36v 8.8a Power Supply, (1) Interface Board either USB or Parallel. (The USB version requires PlanetCNC software; the parallel interface board gives you a variety of options, Mach3 being one popular choice.)

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I got the plans and hardware from you guys and im almost ready for the stepper motor part of this build. what size motors are good to use for this build? the size of cnc will be 2x4 when finish or what size will not work? thanks

When wiring the limit switches to our BoB(breakout board), depending in the older model or our revised version (https://www.buildyourcnc.com/item/electronicsAndMotors-parallel-breakout-relay#prettyPhoto/0/), the older version will need the COM (limit switch) connected to 5V and the NO/NC to your input pin, but with our newer version you will use GND(ground instead of 5V) to common and the same for NO/NC but the setup in the mach3/confi/ports&pins/ is still the same.

Here is a tutorial where you can see how to set up the limit switches correctly (with our older parallel BoB): Part 1:(

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I am attempting to set up limit switches on the 5 axis parallel breakout board that came with my BlackFoot kit. The output pins are driving the motors perfectly, but I can't figure out the input pins. With one lead in the 5V pin and one lead testing the input pins, my multimeter reads 0V for all of the input pins. Shouldn't those circuits be +5V? Where am I going wrong?