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Question #: 1058

Question: Is there any warranty on the 40w laser tube?

Current Solution

For most of our products the warranty is 30 days.

Respond:

Other Possible Solutions to this Question

  • Is there any sort of warranty provided by the manufacturers for the 40w laser tube?

    We included our 30 day warranty, but since it is considered a consumable and is considered to run the expected length (1000 HRS) the manufacture does not included a warranty.

    Click the link to respond:
    Is there any sort of warranty provided by the manufacturers for the 40w laser tube?

  • What warranty is there on the 40W laser and power supply?

    Most of our products have a warranty that extends for 1 year; however, there are parts like end mills and laser tubes which are considered consumables. These parts, when used, become worn, or the usable life is decreased. Laser tubes are parts that, when used, shorten its life, and especially when proper methods are not used (i.e. running the tube with water), can drastically reduce the life of the tube. Therefore, the warranty for laser tubes are 30 days if the laser tube was not used.

    Click the link to respond:
    What warranty is there on the 40W laser and power supply?

  • Is there a warranty on the NEMA 34 651 Oz-in stepper motors you sell?

    Yes, we honor a one year warranty on the NEMA 34 651 oz-in stepper motor.

    Click the link to respond:
    Is there a warranty on the NEMA 34 651 Oz-in stepper motors you sell?

  • Is there any precision or accuracy difference between the vertical and blacktooth lasers?

    I will address the two separately (precision and accuracy):

    Precision (repeatability):
    This is most closely related to the resolution. The blackTooth uses the same mechanical drive (timing belts and pulley) of the same ratios and specifications, so the two machines will be the same in this respect.

    Accuracy:

    The output of the machine (the final physical work) matching the input given to the machine (the design data or instructions for the machine to product the physical work. This has to do with both resolution and how well the machine will hold up over time and through environmental changes.

    With that said, both machines have very similar attributes in mechanics and structure. The overall structure is made of MDO (Medium Density Overlay) and has a very low coefficient of linear expansion with regards to temperature change, so accuracy will not be affected in any appreciable manner over time with the two machines. The Vertical Laser XL does use more industry standard rails to hold the heavy gantry, but this will be differ appreciably since the blackTooth will exhibit rigidity by virtue of its size.

    It really is best to consider the application and size as the main aspects of deciding between these two machines.

    Hope this helps.


    Additional Information:
    We're looking at getting the vertical so we can run both large and small jobs on the same machine. It sounds like running a small job on the vertical (using a positioning jig) would provide results at least as
    good as running the same job on the blacktooth. Does this sound about right?

    Click the link to respond:
    Is there any precision or accuracy difference between the vertical and blacktooth lasers?

  • The blue insert on my laser cutter nozzle broke during install. Is there anywhere I can find a replacement.

    Yes, we will provide one on the website (4/10/2014).

    Click the link to respond:
    The blue insert on my laser cutter nozzle broke during install. Is there anywhere I can find a replacement.

  • Are there any instructions for use the USP breakout board for a CO2 laser?

    The instructions to connect the USB CNC Interface for the blackTooth Laser Cutter and engraver can be found on instruction #18 on thispage: https://www.buildyourcnc.com/blackToothLaserCutterAndEngraver.aspx

    Click the link to respond:
    Are there any instructions for use the USP breakout board for a CO2 laser?

  • How can i tell if my laser supply is 110 or 230 VAC? there is no marking of any kind

    Only the 110v Version will have any indication of voltage on it. On the side of the power supply unit that has the black terminal strip and red wire coming out of it, there will be a silver sticker on the white side of the transformer that will state 110v, if it is 110v. If there is no sticker, then it should be 220v.

    Additional Information:
    20

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    How can i tell if my laser supply is 110 or 230 VAC? there is no marking of any kind

  • What is the warranty on your 2.2KW spindle

    We honor a one year warranty on most parts like main machine components, structural parts, mechanical parts and some electronic parts including spindles.

    Click the link to respond:
    What is the warranty on your 2.2KW spindle

  • HOW TO COOL THE BLACKTOOTH 40W LASER TUBE

    Cooling is not as tricky as you might think. There is 3 ways to approach this, only 2 really matter for a low scale 40w setup. First one is the cheapest and easiest. The higher the temp of water the worse your performance will be, from what I understand anything in the 30C range is about the most tolerable it gets. Lower is better. But not frozen...from what I've been told a very experienced cutter, he found 8C was the highest power he achieved.

    1. Use a 5 Gallon resovoir system which gives you a fairly large space of water to heat up before you need to tend to it. Add about a cup of anti-freeze to the mix of DISTILLED water. You don't want ANY minerals in the water that might build up in your system. The anti-freeze works to keep algae and other ickies from growing in your water.

    2. Use a smaller resovoir system (or even closed loop) and install 1 or more radiators found in CPU cooling systems with 120mm fans attached. This will continously cool your water system to ambient room temperatures, but with a tiny resovoir it will be difficult to add things like ice-packs to drop the temps if the ambient is quite hot.

    3. Using an industrial coolant system. Overkill and unless your cutting A LOT, this is a very expensive option to take. You can also explore the idea of Peltier cooling but it is extremely expensive electricity/BTU wise compared to an industrial cooler.

    Click the link to respond:
    HOW TO COOL THE BLACKTOOTH 40W LASER TUBE

  • What is the acceleration limited to with the laser tube vertical?

    With our new Laser/Spindle Combo Head for our greenBull, we kept the acceleration the same and had no issues at all with the tube (regarding chipping breaking etc.). So there is no specific limit to the machine (take into affect the weight of your gantry and the overall output of your motors), but here is the setup we have now:
    (with a custom greenBull gantry (4' x 8'))
    X-axis
    SPI: 910.069
    Vel: 400.02
    Acc: 12
    Y-Axis
    SPI: 911.023
    Vel: 400.02
    Acc: 18
    Z-Axis
    SPI: 1632.653
    Vel: 79.98
    Acc: 5

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    What is the acceleration limited to with the laser tube vertical?

  • WHAT IS THE WARRANTY ON COMPLETE UNIT?

    We provide a one year warranty from the date the item is delivered.

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    WHAT IS THE WARRANTY ON COMPLETE UNIT?

  • WHAT IS THE WARRANTY ON YOUR PRODUCTS

    We provide a one year warranty from the date the item is delivered.

    Click the link to respond:
    WHAT IS THE WARRANTY ON YOUR PRODUCTS

  • Is there a BlackFoot laser cutter upgrade available?

    Currently the laser attachment is only available for the greenBull machine due to size constraints on the gantry.

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    Is there a BlackFoot laser cutter upgrade available?

  • I have a greenbull 5x with the long Z. Is there a laser kit that I can get for that model?

    Yes, we can provide a laser attachment for the long Z version of the greenBull 4x, 5x and 6x. Please call us to get more information and pricing for the laser attachment.

    Click the link to respond:
    I have a greenbull 5x with the long Z. Is there a laser kit that I can get for that model?

  • Is there anyone who deal with these questions from customers?

    Yes sir. The holiday season has been brutal on us, but we are back in shape and answering all of our customer related questions. Please ask your question here on "Customer Service Live" or call us if you have an urgent matter.

    Click the link to respond:
    Is there anyone who deal with these questions from customers?

  • I am having issues with the laser firing. Seems like there is an arc in the end of the tube where the elctrode is but i am not sure if i am doing something wrong.
  • Do you sell 1000mm long 40W laser tubes?

    Our 40 watt Laser Tubes are approximately 712 mm or 28 inches in length. May I ask why are you looking for a longer laser tube? If you need the length to be able to fit in your existing machine, you should consider creating a new mount within the machine so a shorter tube can be mounted in the same location.

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    Do you sell 1000mm long 40W laser tubes?

  • What is the peak power of the 80 watt laser tube?

    Power is measured in watts. The 80 watt laser tube can output more than 80 watts of power; however, it is not advisable to run the laser tube above its rated power.

    This video will illustrate how to test for laser power:

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    What is the peak power of the 80 watt laser tube?

  • What is the wavelength coming from your laser tubes?

    The CO2 laser tubes that we sell have an output light wavelength of 10500 nm (nanometer). Our goggles provide protection for this wavelength of light.

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    What is the wavelength coming from your laser tubes?