If you were logged in when you made the purchase, you can click the "My Account" link at the top of any page on this website and see all of your orders, order line items (with direct links to these items), and shipment information.

Here is a link to the "My Account" page for your convenience:
https://www.buildyourcnc.com/CustomerInfo.aspx

I did not see your username on your internal customer record, so I added this username and you should be able to see the information in the "My Account" page.

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I just tested your accounts page and the cable carrier links are in there. Thanks and please let me know if you need further assistance.

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I have purchased cable carrier chain and would like to know if you could send me a copy of that order as I need to purchase extra lengths of the links I bought. Thanks

You can find the cost of shipping and the delivery times by going to the cart (with the items you intend to purchase) and press calculate shipping. This will give you a list of carriers and their expected delivery times.

If you are purchasing a machine kit or assembled machine, it will take between 2 to 5 weeks. Kits typically take 2 weeks before shipping and assembled machines typically take 5 or more weeks depending on how many machines we are assembling at the moment.

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I would like to ask how long does it take to deliver an item to Egypt? and which shipping company will deliver the item me? and if possible, i'd like to know the total cost of the item and the shipping . . many regards

I will check

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The license was purchased and the developer is sending you the license shortly.

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Hello. I purchased a Mach 3 Pro License and have not received it yet. How long should it take to send me the access code ?

I will check

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The license was purchased and the developer is sending you the license shortly.

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How long does it take to receive the CamBam license I ordered? I purchased it yesterday 1/30/18

CAD drawings are not furnished with the purchase of a machine.

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I have a greenbull 5x Long Z. I thought I read that I would get the CAD files to the machine when I purchased it? I want to make a couple modifications. Thanks!

When dealing with 3rd party machines, we have a universal setup that will fit almost any other machine, although please take in consideration the specifications in which your stepper motors and drivers are used and set to!
Now changing the controls, would be more or less changing the Breakout board/interface board to a different one that might use a different program to run your machine. Usually you will not need to change your interface board or breakout board, unless the 3rd party manufacture made it specifically to that set up.

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I purchased a 3040 CNC router off eBay a year ago and would like to change the controls. The steppers are 185oz.in motors. My question do i need to purchase a interface board and break out boards?

We are developing a 4 foot by 8 foot (48" x 96") laser with 80 watts of power. If you need a laser at 36" x 52", you could use the 4'x8' laser and just build a shorter table. We will have this machine available in the latter portion of 2015.

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Hello, I'm wondering if you could make a larger laser cnc if someone asks for it? Something like 36" x 52". And how much would it be?

Attaching two motors in parallel is possible, but you will need another motor and driver for the opposite side. Each motor must have its own driver to work accordingly and fluently. The two can be wired together, to the same pins on your breakout board and set the dip switches on the driver to match the ones on your x-axis(ex). But remember to view the orientation of the motor and which way it spins, since it is on the opposite side it will have to be orientated correctly to move in sync with the other motor.

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I just finished building my first CNC with the electronics I purchased from you and I am already thinking about improving it. I would like to build a 2 motor X axis solution. Is it possible to attach 2 parallel motors and drivers to the BlueBrew Breakout Board? If so, how?

Sure, our blueChick and blackToe CNC Routers are considered relatively small machines at 1'x3' and 2'x4' respectively. They both use NEMA 23/24 motors. We recommend connecting the machines to either Mach3 or LinuxCNC and come with the necessary interface for either control software. You will need a computer for the control software and if you desire LinuxCNC, you will need a parallel port. Mach3 will accept either parallel port, or USB interface.

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I recently purchased the linksprite cnc engraving router and was wondering if your 3 axis small kit would be ok? the engraver came with nema 17 motors and a arduino board but but not liking the grbl control. could you point me in the right direction .Thanks.

What problems are you having?

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I purchased a 4ft X 8ft Blackfoot CNC machine in 2015 and to this date have not been able to use it. How can I get some help. Thank u

Yes, you can preset an origin by zeroing the machine at the desired location before beginning your work. You can return to that exact point at any time, or you can specify an offset from that point to be the beginning point for the next machine operation (for instance when cutting several parts from one sheet of wood.) Jogging time varies by machine and application but would generally be a rapid move -- our default rapid setting is 400 inches per minute.

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Can you preset an origin point on this cnc? How long does it take to jog over? (If I have the case that I using the same thickness of maple wood, and same jig everytime)?

We offer a laser/spindle Z-axis attachment for our 4x8 greenBull CNC. The blackFoot 4x8 does not have a large enough gantry to accommodate the 40W laser tube.

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We do sell the parts to convert your CNC milling machine to a laser, but you will need to develop the mounts that will hold all of the laser parts to the machine, if the machine was design and built by you.

We can offer guidance for this conversion.

The laser parts can be found here:
https://www.buildyourcnc.com/LaserComponents.aspx

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I already built a 4 x 8ft carving machine, I would like to modify for laser cutting wood. Do you sell a conversion kit? I use Mach3 software and steppers. Thanks Ray

I will check

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The license was purchased and the developer is sending you the license shortly.

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I ordered a 2.2kW spindle as a guest on March 3rd. How long does it take for you to provide shipping information?

If you are located near Houston, Texas area you can stop by our shop. If you are not near us, you can check in our forums, and see if you can find someone in your area that has one of our machines, and would be willing to let you come see it in action.

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I WOULD LIKE TO KNOW IF THERE IS A STORE OR SHOP WHERE CAN SEE THE PRODUCT AND BUY IT?

There is no swapping between spindle and laser. The laser uses a separate output on the controller to be fired. For example, M3 g-code turns on the spindle; M7 g-code turns on the laser.

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[436] What is involved and how long does it take to swap between laser and spindle?

Yes, our porter cable collets and nuts will fit the porter cable 7518.

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HAVE PORTER CABLE 7518 ROUTER ON MY CNC AND WOULD LIKE TO KNOW IF YOUR ER20 COLLET NUT, FOR THE CABLE, WILL FIT ROUTER.

Send me an email so I can confirm the purchase. customerservice@gmail.com

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I purchased a brealout board a couple days ago and it does not show under my account as being purchased, the cash was drawn from me. I assumed I could look and see it in my account and get a tracking number when it is shipped

You will need to build the table unit for your machine. There are instructions on how to do this at the bottom of the product page here, https://www.buildyourcnc.com/Item/cnc-machine-blackFoot-v4
There is no estimate on how much this will cost though, since there are too many variables involved to do this.

- PC with parallel port and USB port
- 20awg stranded wires for the motors - http://www.buildyourcnc.com/electronicscombo.aspx
- 18awg stranded wires for power supply to drivers
- 24awg stranded wires for breakout board to drivers
(location and spacing of components varies from one person to another, so we do not provide cables/wires)
- General purpose extension cord (cut the female end off) to provide power to power supply
- USB cable to power breakout board
- Parallel cable to communicate to breakout board
- Router
- (optional - instead of router) Spindle with power inverter http://www.buildyourcnc.com/SpindlesAndAccessories.aspx
- (if purchasing spindle with inverter) General purpose extension cord (240v) (cut the female end off) to provide power to power inverter
- End Mill(s) http://www.buildyourcnc.com/ProductsEndMills.aspx
- CAD, and/or CAD-CAM software (to produce geometry, machine operations, and g-code) http://www.buildyourcnc.com/CNCsoftware.aspx
- CNC control software (to read g-code and control machine) http://www.buildyourcnc.com/CNCsoftware.aspx

This answer is applicable to most of our machines with the exception of the greenLean and the blueChick since those machines are equipped with a table structure.

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IF I PURCHASE A GREENBULL 6X LONG Z CNC MACHINE KIT AND MACH3, WHAT ELSE WOULD BE REQUIRED TO ASSEMBLE THE WORKING MACHINE? HAVE CAD SOFTWARE.

Dealing with our USB BoB, the potentiometer that will be used in the key jog, is a 5V, 5k - 10k Ohm potentiometer.

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I am building a cnc mill using your USB controller and i would like to know what is the specification of potentiometer used for adjusting manual axis jog speed