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Question #: 560

Question: THE DUST SHOE HAS STIFF BRISTLES, IS THERE PROBLEM WITH MOVING Z-AXIS DOWN SINCE BRISTLES PUSH AXIS SIDEWAYS

Current Solution

A couple things to consider, the machine is most likely moving sideways, so the bristles won't be a problem. The lead screw has a very hight mechanical advantage and the bristles don't pose an issue with this. We have not found that the bristles cause any appreciable deflection to the work we do in our shop; however, you can change the brush for a more pliable plastic, or reduce the number of bristles by selectively pruning.

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Other Possible Solutions to this Question

  • MOTOR GOING TWO DIRECTION WHEN JUST PUSH UP. IT WILL GO DOWN AND THEN GOES AGAIN UP WITH THE SAME BUTTON.

    Try slowing your feedrate down and increasing spindle RPMs. End-mills will leave a poor finish if you go too fast. Make sure your cutting depth isn't too much. Maybe the endmill or cutter is blunt? Could it be the feed direction of the cutter? Some materials need to be fed in a certain direction.

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    MOTOR GOING TWO DIRECTION WHEN JUST PUSH UP. IT WILL GO DOWN AND THEN GOES AGAIN UP WITH THE SAME BUTTON.

  • IS THE MACH3 SOFTWARE COMPATIBLE WITH 3 AXIS MOTION CONTROL COMBO KITS? PLANET CNC MENTIONED AS BEING COMPATIBLE.

    Mach 3 is compatible with our electronic combo's that include the Parallel Breakout Board.
    Planet-CNC is compatible with our electronic combo's that included our USB Breakout Board.

    The parallel breakout board is compatible to a wide variety of software control packages. The USB interface board that we sell can only be used with the Planet-cnc control software.

    If you are concerned with your computer (desktop) not having a parallel port, one can be purchased and inserted into a PCI slot on the motherboard. Some motherboard also come with a parallel port header (connector) on the motherboard and a simple cable can be connected to this connector to get that functionality on the computer. The former solution of getting a parallel port adapter card to plug into the motherboard is probable the easiest and least expensive option.

    Additional Information:


    Additional Information:
    Is the mach 3 software compatible with kollmorgen s200 servo motors and controllers?

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    IS THE MACH3 SOFTWARE COMPATIBLE WITH 3 AXIS MOTION CONTROL COMBO KITS? PLANET CNC MENTIONED AS BEING COMPATIBLE.

  • I JUST BOUGHT THE 3 AXIS W/HEAVY GANTRY, WILL MACH 4 RUN WELL WITH THIS, AND HOW LARGE CAN GO CUT AREA

    Yes Mach3 is a great program. Our 3 axis is 6'X12'X3'using all BYCNC components (incl. redsprout)

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    I JUST BOUGHT THE 3 AXIS W/HEAVY GANTRY, WILL MACH 4 RUN WELL WITH THIS, AND HOW LARGE CAN GO CUT AREA

  • I AM INTERESTED IN THE 3 AXIS COMBO USB OPTION. NOTICE YOU ENDORSE PLANET-CNC FOR USE WITH THIS BUT WILL MACH3 INTERFACE WELL BEAK OUT BOARD?
  • OUR FIRST ATTEMPTS WERE WITH THE PLANET-CNC SOFTWARE, GOING THROUGH USB BOB. NO PROBLEM GETTING X & Y AXIS TO MOVE BUT UNABLE GET ANY ACTIVITY ON Z AXIS. WE THEN INSTALLED MANUAL SWITCH BETWEEN 5V AND TL, JOY. DISCONNECTED BOB FROM TH, MOVED OVER TH TL STILL

    Is the signal gnd on the laser power supply connected to a gnd on the breakout board? Do you hear a high pitched sound, like a TV set with an antenna getting interference, but with a high pitch?

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    OUR FIRST ATTEMPTS WERE WITH THE PLANET-CNC SOFTWARE, GOING THROUGH USB BOB. NO PROBLEM GETTING X & Y AXIS TO MOVE BUT UNABLE GET ANY ACTIVITY ON Z AXIS. WE THEN INSTALLED MANUAL SWITCH BETWEEN 5V AND TL, JOY. DISCONNECTED BOB FROM TH, MOVED OVER TH TL STILL

  • AM NOT SURE HOW TO SET THE Z AXIS TURN ON/OFF LASER WHEN CREATE CODE. KNOW THAT ITS TYPICALLY Z-AXIS MOVEMENT DOES THIS - BUT YOU DONT SHOW ANYTHING HOOKED UP IN PLACE OF AXIS.

    When the z axis is going down, the laser turns on. When the z axis is going up, it turns off. The z axis directions is only a signal that is either 5v or 0v. That determines the direction. In vectric, you will need to set your machining operations with a very very small depth so the time it takes to get to its final depth is a very short time.

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    AM NOT SURE HOW TO SET THE Z AXIS TURN ON/OFF LASER WHEN CREATE CODE. KNOW THAT ITS TYPICALLY Z-AXIS MOVEMENT DOES THIS - BUT YOU DONT SHOW ANYTHING HOOKED UP IN PLACE OF AXIS.

  • THE CNC MACHINE IS UNSAFE WITH EXPOSED SPROCKETS THAT CAN DAMAGE FINGERS AND HAVE CLOTHING CAUGHT IN IT.

    These machines are inherently dangerous. Before the machine moves, the machine should be clear of any person by a dimension of at the distance of a persons reach plus a few more feet. This is the policies we institute in our shop and what is recommend to all of our customers. Treat these machines as you would treat any major power tool in the shop.

    With that said, you can certainly add some protective parts, but still keep folks away even with those installed. I would use the gantry side to do all of the mounting of the protective parts. Consider using sheet metal that you can bend and make a simple installation right on the gantry side.

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    THE CNC MACHINE IS UNSAFE WITH EXPOSED SPROCKETS THAT CAN DAMAGE FINGERS AND HAVE CLOTHING CAUGHT IN IT.

  • MY LASER MACHINE VERTICAL DOES NOT ACTIVATE THE LASER TUBE, VERIFY THE POWER SUPPLIES AND THEY ARE WORKING WHICH THE PROBLEM CAN BE

    Same issue here -- TTL output from the AWC708C never seems to be pulled low. Still troubleshooting.

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    MY LASER MACHINE VERTICAL DOES NOT ACTIVATE THE LASER TUBE, VERIFY THE POWER SUPPLIES AND THEY ARE WORKING WHICH THE PROBLEM CAN BE

  • HOW COMPLEX IS YOUR KIT TO ASSEMBLE, AND MOST IMPORTANTLY - HARD IT SETUP CONTROL THE LASER WITH MACH3?

    The blackTooth Laser cutter and Engraver can be built in a weekend. Take a look at the build instructions and try to determine if you feel you have sufficient capability to put together the laser system.

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    HOW COMPLEX IS YOUR KIT TO ASSEMBLE, AND MOST IMPORTANTLY - HARD IT SETUP CONTROL THE LASER WITH MACH3?

  • I WOULD LIKE TO KNOW IF THERE IS A STORE OR SHOP WHERE CAN SEE THE PRODUCT AND BUY IT?

    If you are located near Houston, Texas area you can stop by our shop. If you are not near us, you can check in our forums, and see if you can find someone in your area that has one of our machines, and would be willing to let you come see it in action.

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    I WOULD LIKE TO KNOW IF THERE IS A STORE OR SHOP WHERE CAN SEE THE PRODUCT AND BUY IT?

  • WE'VE HEARD THAT ACIP HAS LIMITED THE USE OF ONE INFLUENZA VACCINE PRODUCTS FOR CHILDREN BEGINNING WITH 2010-11 VACCINATION SEASON. TRUE?

    Yes. You are referring to Afluria, which is manufactured in Australia by CSL Laboratories for the U.S. market. CSL's 2010 Southern Hemisphere influenza vaccine (Fluvax and Fluvax Junior) has been associated with increased post-marketing reports of fever and febrile seizures in children predominantly younger than age 5 years as compared to previous years. For this reason, on August 5, 2010, ACIP recommended that Afluria, 0.5 mL, licensed for use in people age 36 months and older, not be used in children younger than age 9 years. ACIP further recommended that Afluria could be administered to children ages 5 through 8 years who are at high risk for influenza complications if there is no other age-appropriate TIV available, after risks and benefits of using this vaccine in this age group have been discussed with the parent or guardian. The vaccine should not be given to children younger than age 5 years. For detailed information, go to www.cdc.gov/media/pressrel/2010/s100806.htm.

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    WE'VE HEARD THAT ACIP HAS LIMITED THE USE OF ONE INFLUENZA VACCINE PRODUCTS FOR CHILDREN BEGINNING WITH 2010-11 VACCINATION SEASON. TRUE?

  • the bluechik - IS there a 3D Touch Scanning to scan in present made items ?

    Yes, you can use a touch probe with our machines as it is really independent of the machine structure, mechanical components and motion electronics, for the most part. We don't currently sell touch probes, however, but standard touch probes for CNC machines will work fine.

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    the bluechik - IS there a 3D Touch Scanning to scan in present made items ?

  • HOW MUCH RADIATION GIVEN OFF BY A CELL PHONE AND THERE ANY WAY TO STOP THE FROM BEING ABSORBED INTO YOURSELF?

    Portable cell phones emit about 0.6 watts of radiofrequency energy, limited primarily by the power of the battery. As with any radiofrequency transmitter, there will be some amount of absorption in the human body; the amount depends on how close you are to the antenna. The Federal Communications Commission (FCC) limits the amount of radiofrequency energy which cell phones can deposit in the body to levels at which no health effects are to be expected. See an article on Cell Phone Safety on this website for more information.

    Gary H. Zeman, ScD, CHP

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    HOW MUCH RADIATION GIVEN OFF BY A CELL PHONE AND THERE ANY WAY TO STOP THE FROM BEING ABSORBED INTO YOURSELF?

  • AM STRUGGLING TO DOWNLOAD THE LINUX EMC2 FREEWARE. MY GET INTERRUPTED AT LAST MINUTE. IS THERE ANOTHER WAY OR PLACE WHERE COULD MAYBE TRY IT FROM?

    You should use the linuxcnc.org site and click on the download menu item. They have an EU mirror as the main download option.

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    AM STRUGGLING TO DOWNLOAD THE LINUX EMC2 FREEWARE. MY GET INTERRUPTED AT LAST MINUTE. IS THERE ANOTHER WAY OR PLACE WHERE COULD MAYBE TRY IT FROM?

  • I AM PUTTING TOGETHER THE BLACKFOOT AND USING A PORTER CABLE ROUTER. CONFUSED ON HOW TO RELAY ROUTETR WITH USB BOARD. IS THERE ANOTHER SWITCH THAT GOES BETWEEN BOARD ROUTER SO PLANET CNC CAN TURN PERHAPS VACUUM OFF?

    We are currently working on a relay board that will connect to USB breakout board, and the router/spindle for both the on/off function. Unfortunately we still do not have it completed or ready to be placed on our website, but it is in the final stages of testing. Please check back regularly for updated stock!

    Here is a link to a tutorial for a DIY relay circuit:



    There is no vacuum control on the Planet-CNC program, however you could use the same concept of the router/spindle on/off using the relay circuit. Although you will have to use either the flood or mist function for the vacuum.

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    I AM PUTTING TOGETHER THE BLACKFOOT AND USING A PORTER CABLE ROUTER. CONFUSED ON HOW TO RELAY ROUTETR WITH USB BOARD. IS THERE ANOTHER SWITCH THAT GOES BETWEEN BOARD ROUTER SO PLANET CNC CAN TURN PERHAPS VACUUM OFF?

  • WHAT CAUSES ONE OF MY TWO AXIS MOTORS TO STOP WHILE THE MACH3 PROGRAM IS STILL RUNNING

    If one of your stepper motors decides to stop moving and the others are moving during a CNC milling or laser cutting job, then there could be two things that could be causing this.

    - The motor found its limiting torque (usually comes with a not-so-pleasant sound). This is where the control software is trying to move the stepper motor too fast (velocity, or too fast too quickly, acceleration) and the load against the stepper motor (inertia of the machine, or the material against the end mill while milling). Recommended action is to lower the velocity and/or acceleration, and/or lower the feedrate when cutting.

    - There is a wiring issue with the wiring from the driver to the motor. This could be a loose wire, or a chafed wire (or two shorting together). It can also be a loose digital wire from the controller board to the driver. Sometimes wire ties can be the culprit. Recommended action would be to thoroughly inspect the wiring.

    It's probably not the limit switches since that would cause a stop to the entire motion of the cnc router or laser machine.

    Sometimes Mach3 will show a status when something goes wrong, but in cases where the motor is stopping due to its torque limit, then that would not be shown in the status. It's always good to check it anyway.

    Additional Information:
    I need to clarify my situation a little better after going to my shop and trying to run another program on Mach 3. About 15 minutes into the milling process all the motors (2-X axis, Y axis and Z axis)stop but the program continues to run. I stop the program and after a couple of minutes when I try to restart the program all the motors start working again. Then after another 15 minutes or so, all the motors stop again. I checked and rechecked my wiring. This has never happened to me before when running the same programs with the same setups and motor speeds. All of a sudden when I reloaded a program I successfully used before it does this. Do you have any recommendations?

    Additional Information:
    Yeah, it sounds like a more complex issue. Have you tried running in the air without using the spindle. This may be a power related issue.

    Additional Information:
    That's exactly what I did. I ran the program without the router motor on just to see if the motors would get through the whole program but they stopped working after about fifteen minutes and then I was able to start them again after about 3 or 4 minutes. I never had this problem before so you can imagine my frustration especially after ruining a couple of projects on expensive material.

    Additional Information:
    Sure. I can completely understand. Try this: disconnect all but one of the driver from power and digital connection and do the air run. Repeat this for each driver and note your findings. This will rule out the drivers causing a power failure.

    Also, is your stepper motors and drivers on a separate power circuit from the computer?

    Additional Information:
    I will try disconnecting each driver and digital connection, which will be a real pain because it will be hard to access.

    All the stepper motors, drivers and computer are plugged into the same power strip.

    Additional Information:
    Ok, so there is no power failure going on, but I believe it is necessary to test each stepper motor and driver pair individually. Hopefully that will lead to a conclusion.

    Additional Information:
    It will take a little time but I will do it and report back on my findings.

    Additional Information:
    Curious, what machine is exhibiting this problem?

    Additional Information:
    I purchased a BYCNC kit back in 2009 with an approximate cutting area of 2' X 4'. I later changed out the Z-Axis Motor and controller for a larger one and have two X-axis motors and controllers. In 2010 I rebuilt the machine out of birch plywood instead of the particle board that the kit supplied. I sent Patrick pictures to him. The machine never gave me a problem till now.

    Additional Information:
    Thanks for the update. This is Patrick by the way. I answer pretty much all of the Customer Service questions. That machine has given quite a good history.

    Additional Information:
    I love the machine and made a number of samples of my work for my e-commerce site, but I can't start selling product until I know this problem is solved because I will not be able to fulfill orders. I finally got all the electronics out of its enclosed protected area near the machine so that I test each controller as you recommended. I hope the problem can be rectified. Will let you know.

    Additional Information:
    Thanks.

    Additional Information:
    I tested each stepper motor and driver pair individually and they worked so what might be the next step?

    Additional Information:
    Did each stepper motor driver pair work for the full +15 minutes?

    Additional Information:
    Yes, I had them in operation for over 30 minutes.

    Additional Information:
    Ok, well it’s good that the motors and driver are ok. We are now down to the power supply and the breakout board as possible causes for the stop. I have a feeling it may be the power supply where with all three drivers drawing current and the power supply maybe getting too hot. Is the fan in the power supply working? You can also test to see if there is 36 volts on the power supply voltage output (V+ and V-).

    Regarding the breakout board, if you have an oscilloscope, you can test if the driver pulses are outputting, but I would consider this as a last resort after you determine if there is a problem with the power supply.

    Additional Information:
    I tested the power supply with a voltmeter and each output was registering 39-40 volts. I think the problem may be the g-code. I am using V-Carve pro to do design and output to Mach 3 Mill g-code. When I studied the g-code lines I noticed that further into the program the z-axis g-code stopped zeroing out to move to the next part of the carving. In other words both the x and y keep moving and the z just stopped working because there was g-code missing. I think something is missing when the design was converted to g-code. I noticed that when I ran a simpler project it worked without problems so I need to investigate this further.

    Additional Information:
    New Update, Its not the g-code. I started to run the long program and everything was working fine until about 45 minutes into it, all the motors stopped working (but the program was still running) and there was a high pitched hum. When I put my hands on the motors they were all trying to move but it seemed they were all stalled. I turned the power off, gave it a minute and when I turned it back on I was able to move the motors again. Could this be a power supply problem?

    Additional Information:
    It does sound more and more like a power supply problem. Did you test the power supply after the motors stopped?

    Additional Information:
    No, I did not. What should I be looking for.

    Additional Information:
    It’s good that you know the voltage during normal operation, so you have a base understood. If the power supply is the problem, the voltage will be reduced or non existent when measured after the problem.

    Additional Information:
    Also, check to see if the fan is running on the power supply when the motors stop. That may (not absolutely) be an indication.

    Additional Information:
    I'll run another test, check the voltage and fan when the problem occurs and let you know. Thanks for hanging in there with me as we try to resolve the problem.

    Additional Information:
    It’s my pleasure. This service is rarely used and is faster then email. Odd nobody uses it. Any recommendations you can give would be great. No problem using this FAQ to pose ideas as this resolution will be cleaned up later.

    Additional Information:
    It might be that people do not realize you can communicate through the sight like this because they are so used to e-mail and texting. You may want to explain this feature in the customer service section.

    I ran the program this morning and it did not take long before the motors stopped. While operating the voltages for all three motors was 46 volts, when the motors stalled (and again there was a high pitch hum) the voltage went up to 60 volts and the fan on the power supply was operating.

    Additional Information:
    So, the driver work individually, but not all together. There is a high pitch sound when the motors fail. You have noted 60 volts from the power supply and the supply fan remains on. This is a difficult issue to resolve, but it seems to me that your power supply may be bad. The 60v measurement tells me that the current dropped and ohms law tells us that is current drops, volts will rise if the resistance stays the same.

    Additional Information:
    As one last test I am going to test each driver again and let them go through the entire program because it seems that the failure can occur at the beginning or towards the end of the program. When I originally tested ach driver I let them run for about a half an hour and the program takes over an hour to run completely. I just want to make sure that it is not the drivers. I will report back when I finished but as you noted it may be the power supply but I want to make sure.

    Additional Information:
    That’s a great idea.

    Additional Information:
    I just ran the x-axis through the whole program and there was no problem especially since I have two NEMA 23 motors moving that axis. Before I check the Y and Z could having a NEMA 34 on the Z axis with appropriate controller be a problem. I used the larger motor on the z axis because the router I am using is a large 1 1/2 hp. I've run this program in the past with this set-up and have not had a problem.

    Additional Information:
    Having a, say 3.0 amp driver, driving a stepper motor that typically requires a 6 amp driver would not seem to be an issue since the driver is limiting the current draw, but the driver may not be able to handle larger coil and back EMF with the protection on the 3.0 amp driver. With that said, I don’t believe that is the issue in this case.

    Additional Information:
    I don't either because I was able to run this and other complicated programs with this set-up in the past. I will let you know on the y and z axis.

    Additional Information:
    Thanks

    Additional Information:
    I ran the Y axis and z axis separately through the entire program and there was no stopping or problem. I guess the culprit is the power supply and I'll order a new one and hope that resolves the problem.

    Additional Information:
    Yes, that is the most probable cause. Please keep me informed. Thanks!

    Additional Information:
    Received and installed the new power supply. I ran the program with the router on and it worked flawlessly. The program runs for an hour and a half and I did not have a single problem. I guess it was the power supply but I was glad to go through all the diagnostics we discussed before replacing it. I hope this power supply lasts a lot longer than the last one. Thanks much for hanging in there with me and coming up with the solution.

    Additional Information:
    It’s my absolute pleasure and I am so happy to hear that the power supply replacement solved the problem.

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    Additional Information:
    Y axis stop working X & Z work fine Y axis has two motors have check wiring & connections new breakout board still the same port & Pin set OK dont no were to go next David

    Additional Information:


    Additional Information:
    my cnc plasma cutter will run out the program when cutting. what is the cause?

    Additional Information:
    The cnc plasma question shod be a separate question. Can you pise that question by clicking the customer service live menu button at the top? Thanks.

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    WHAT CAUSES ONE OF MY TWO AXIS MOTORS TO STOP WHILE THE MACH3 PROGRAM IS STILL RUNNING

  • IS THERE A WAY TO GET RID OF THE PARALLEL CABLE AND SOMEHOW USE USB ?

    If you select the Settings Page and select or tick Auto Limit Override - this will allow you to back off the switch.

    Additional Information:
    limit and home switch

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    IS THERE A WAY TO GET RID OF THE PARALLEL CABLE AND SOMEHOW USE USB ?

  • ARE THERE STILL VIDEOS THAT CAN WATCH AS PUT THIS TOGETHER, I'LL BUY THEM IF HAVE TO, VERY FUSTURATED WITH ELECTROCTICS AND WIRING PART.
  • WHAT IS THE FORMULA TO DETERMINE STEPS PER INCH OR RESOLUTION FOR EACH AXIS?

    The formula and calculation is a starting point to get into the area of steps per inch. You will then need to use the mach3 calibration utility to get the exact steps per inch.

    Formula:
    step per inch = (motor steps * microstepping) / (travel at one turn of the motor in inches)
    if microstepping is set at 16 (1/16 on the driver) then and you are using a sprocket and chain with a pitch of .25 inches and 12 teeth on the drive sprocket
    = (200 * 16) / (12 * .25)
    = 3200 / 3
    = 1066.666 steps per inch

    For lead screw that has a travel of .5 inches at one turn like the 5 start 1/2 inch lead screw and using 4 microsteps per step (1/4):
    = (200 * 4) / (.5)
    = 800 / .5
    = 1600 steps per inch

    Remember to use the mach3 calibration wizard and double check the driver microstep setting.

    Additional Information:


    Additional Information:

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    WHAT IS THE FORMULA TO DETERMINE STEPS PER INCH OR RESOLUTION FOR EACH AXIS?

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