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Question #: 5756

Question: Is the customer clearence cost included on the shipment fee? Is it possible to get an FOV price?

Current Solution

For international shipments, customs costs may need to be paid by the receiver. We report our full list of Bill of Materials and costs on every shipment via commercial invoice. To learn more about customs costs please inquire with your local government agency.

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Other Possible Solutions to this Question

  • IS IT POSSIBLE TO MOUNT THE NEW EXTRUDER WHITEANT?

    Mounting the extruder to the whiteAnt can be done a couple of ways. One is to take the 4 mounting holes located at the lower portion of the z-axis rail support and use long screws protruding out. Take a thinner material and drill the four holes matching the locations of the 4 screws and screw on nuts to hold it in place. The other option would be to use the metal bracket and fasten to the edge of the rail support.

    Click the link to add information to this solution:
    IS IT POSSIBLE TO MOUNT THE NEW EXTRUDER WHITEANT?

  • WHAT IS INCLUDED IN THE BLACK TOE TO FOOT UPGRADE?

    The gantry sides, gantry bridge parts, two 1/2" rods, two 1/2" ID bearings, two 1/2" ID 12 tooth sprockets, and extra roller chain.

    Click the link to add information to this solution:
    WHAT IS INCLUDED IN THE BLACK TOE TO FOOT UPGRADE?

  • I HAVE NEMA 34 MOTORS BUT NEED THE ELECTRICAL COMPONENTS DO YOU A KIT WITHOUT INCLUDED?

    If you are looking for the drivers to pair with NEMA 34 stepper motors, you can find the 6.0 amp drivers here:
    https://www.buildyourcnc.com/item/electronicsAndMotors-stepper-driver-6!0a

    The other electronics to send the signals to the 6.0 amp drivers (the control board that operates with the control software) is subject to personal preference, but here they are listed:

    Our breakout board (works with Mach3 and LinuxCNC and requires a parallel port on your computer):
    https://www.buildyourcnc.com/item/electronicsAndMotors-parallel-breakout-relay

    The PoKeys57CNC (works with Mach3 and Mach4):
    https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach4-mach3-USB-ethernet-Board

    Generic USB breakout board (works with Mach3):
    https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board

    Additional Information:
    Do I need a driver for every motor or can I use one driver for all four motors

    Additional Information:
    Each motor needs its own driver.

    Click the link to add information to this solution:
    I HAVE NEMA 34 MOTORS BUT NEED THE ELECTRICAL COMPONENTS DO YOU A KIT WITHOUT INCLUDED?

  • DO NEED TO GET THE BIG PLANING BIT OR SURFACING AND GO OVER SPOIL BOARD MAKE SURE THAT IT IS PERFECTLY LEVEL IN RELATION ROUTER?

    Yes, that is highly recommended for all the reasons you can imagine. Say you were doing engraving, not surfacing the spoilboard will either exhibit some areas that have no engraving at all, or areas that have engraving that is too deep. If you are cutting completely through the material, then one end may be cut all the way through but the other end will not have a complete cut, or produce onion skinning on the bottom of the workpiece.

    Click the link to add information to this solution:
    DO NEED TO GET THE BIG PLANING BIT OR SURFACING AND GO OVER SPOIL BOARD MAKE SURE THAT IT IS PERFECTLY LEVEL IN RELATION ROUTER?

  • IT POSSIBLE TO BUY THE CAD FILES FOR BLACK FOOT MACHINE, MECHANICAL PARTS AND ELECTRONICS BUT NOT WOODEN PARTS, SAVE SHIPPING COSTS? IN THAT CASE I WOULD INSTRUCT SOMEONE MILL ME.

    The files and hardware option for our machines has been removed from the site due to the following reasons:
    Difficulty for the end use of the files and the challenges (and time/money) on our side to assist in using these files.
    The abuse of these files over the internet.
    Ultimately may reduce the sales of machines keeping us in business.
    Sadly, this is what has come out of our company attempting to be open; however, the machines sold on this site is still far lower in price than the competition for the quality that we provide as we have a great desire to engender the cottage industry to fulfill their need for low end manufacturing. My sincere apologies if this causes any inconvenience.

    Additional Information:
    NO, is not possible, I can help with the shipping cost

    Additional Information:

    Click the link to add information to this solution:
    IT POSSIBLE TO BUY THE CAD FILES FOR BLACK FOOT MACHINE, MECHANICAL PARTS AND ELECTRONICS BUT NOT WOODEN PARTS, SAVE SHIPPING COSTS? IN THAT CASE I WOULD INSTRUCT SOMEONE MILL ME.

  • DOES THE PRICE OF 2’ X 4’ ROUTER INCLUDE EVERYTHING WOULD NEED TO START ROUTING?

    You will need the following:
    - router/spindle for the machine
    - computer to control the machine
    - construct a table if the optional table is not purchased
    - wire and cable to connect all of the electronics

    Additional Information:
    - software to run the gcode (purchased separately)

    Click the link to add information to this solution:
    DOES THE PRICE OF 2’ X 4’ ROUTER INCLUDE EVERYTHING WOULD NEED TO START ROUTING?

  • I HAVE FOLLOWED YOUR YOUTUBE VIDEO ON SETTING UP THE POKEYS 57CNC BOARD BUT WHEN OPEN MACH 4 GET A ERROR MESSAGE CONNECTION IS TO SLOW

    I have not come across this problem, but there may be USB, or firmware issues that you are experiencing. I would recommend going on the polabs website and using their support center (https://support.poscope.com/)and posing that question to them. Also, have you tried the ethernet port as an alternative to see if that helps?

    Here is the response from an LLM:

    Check USB Cable and Port: Start with the basics. Sometimes this error is due to a poor USB connection. Ensure you're using a high-quality, shielded USB cable and that it's plugged into a USB port directly on your computer, not through a hub. If possible, try a different USB port or a different cable to rule out any issues there.

    Update Firmware and Software: Ensure that both your PoKeys57CNC firmware and the Mach4 software are up to date. Firmware updates for your PoKeys board might include optimizations or fixes that address connectivity issues.

    USB Polling Rate: This error can also arise from the USB polling rate setting in the PoKeys configuration software. It might be set too high for your system's ability to handle it. Try lowering the polling rate and see if that resolves the error.

    Computer Performance: Check your computer’s performance. If it’s running several heavy applications simultaneously, it might not be able to process signals from the PoKeys board fast enough. Try closing unnecessary applications or consider using a dedicated machine if your current setup is too taxed.

    Mach 4 and PoKeys Plugin Configuration: Dive into the Mach 4 plugin configuration for PoKeys. Ensure that all settings are correctly configured as per the manual. Incorrect settings might lead to communication bottlenecks.

    Connection Quality and Interference: Consider any potential interference sources near your CNC setup or computer. Electromagnetic interference from large motors, other electronics, or long cable runs can affect communication quality. Try rearranging your setup to minimize interference.

    Consult Documentation and Support: If the issue persists, consult the detailed documentation provided by PoKeys or reach out to their customer support. They can offer more specific advice based on the latest product updates or known issues.

    Click the link to add information to this solution:
    I HAVE FOLLOWED YOUR YOUTUBE VIDEO ON SETTING UP THE POKEYS 57CNC BOARD BUT WHEN OPEN MACH 4 GET A ERROR MESSAGE CONNECTION IS TO SLOW

  • is IT OK TO USE THICKER PLYWOOD (MATERIAL) to BUILD THE CNC MACHINE, BLACKFOOT, BLACKTOE?

    Yes, it is ok if the thickness is plus or minus +/- about 2mm.

    Additional Information:



    Additional Information:

    Click the link to add information to this solution:
    is IT OK TO USE THICKER PLYWOOD (MATERIAL) to BUILD THE CNC MACHINE, BLACKFOOT, BLACKTOE?

  • I WOULD LIKE TO KNOW IF THERE IS A STORE OR SHOP WHERE CAN SEE THE PRODUCT AND BUY IT?

    If you are located near Houston, Texas area you can stop by our shop. If you are not near us, you can check in our forums, and see if you can find someone in your area that has one of our machines, and would be willing to let you come see it in action.

    Click the link to add information to this solution:
    I WOULD LIKE TO KNOW IF THERE IS A STORE OR SHOP WHERE CAN SEE THE PRODUCT AND BUY IT?

  • IS THERE A WAY TO GET RID OF THE PARALLEL CABLE AND SOMEHOW USE USB ?

    If you select the Settings Page and select or tick Auto Limit Override - this will allow you to back off the switch.

    Additional Information:
    limit and home switch

    Click the link to add information to this solution:
    IS THERE A WAY TO GET RID OF THE PARALLEL CABLE AND SOMEHOW USE USB ?

  • IS IT OK TO LEAVE THE VACUUM PRESSURE CONTROLLER PLUGGED IN ALL TIME WHEN PUMP SWITCHED OFF?

    I don't see anything in the datasheet for the relay that indicates an overheat condition. While the relay is engaged, the power consumption is 400 mW and I don't believe this is enough to raise the temperature faster than the heat dissipation from the metal on the leads through convection or radiation outside of the rated temperature working ranges providing that you maintain an ambient temperature range within -40°C to 85°C (with no icing or condensation).

    http://www.omron.com/ecb/products/pdf/en-g2rl.pdf

    Click the link to add information to this solution:
    IS IT OK TO LEAVE THE VACUUM PRESSURE CONTROLLER PLUGGED IN ALL TIME WHEN PUMP SWITCHED OFF?

  • WHAT IS THE SHIPPING COST OF MACHINE TO AUSTRALIA?

    You can determine if the country is serviceable by:
    - selecting the items you want to purchase on the website
    - go to the cart (shopping cart top left of any webpage)
    - log in, or register
    - Enter the address and click on calculate shipping.

    The webpage will return the direct rates and whether your area is serviced or not. Feel free to enter any address as long as you are able to receive the package from that address.

    The shipping times are determined by the service you select in the shopping cart. If a machine is purchased, we generally have a one week lead time unless otherwise stated in the description of the machine's product page.

    Additional Information:

    Click the link to add information to this solution:
    WHAT IS THE SHIPPING COST OF MACHINE TO AUSTRALIA?

  • AM STRUGGLING TO DOWNLOAD THE LINUX EMC2 FREEWARE. MY GET INTERRUPTED AT LAST MINUTE. IS THERE ANOTHER WAY OR PLACE WHERE COULD MAYBE TRY IT FROM?

    You should use the linuxcnc.org site and click on the download menu item. They have an EU mirror as the main download option.

    Click the link to add information to this solution:
    AM STRUGGLING TO DOWNLOAD THE LINUX EMC2 FREEWARE. MY GET INTERRUPTED AT LAST MINUTE. IS THERE ANOTHER WAY OR PLACE WHERE COULD MAYBE TRY IT FROM?

  • LIMIT SWITCHES FOR AXIS. THE PRINT SHOWS THAT YOU CAN WIRE LIMITS EITHER N.O. OR N.C. SO IF THIS IS CORRECT I WOULD NEED TO TELL BOARD IN SOFTWARE HOW LOOK AT THESE LIMITS, I'M GOING GET AN INPUT LOOSE DEPEND ON IT.

    BYCNC Response:
    This is correct. You will need to use a method appropriate for the software you are using. Also remember that NC switches are typically wired in series, while NO switches are normally wired in parallel.

    User Response:
    I am using the cnc planet software for your USB board. Are the limit configurations in this software?

    BYCNC Response:
    Yes, Planet CNC software is compatible with the use of limit switches. Configuration information will depend on your specific application. You can view Planet CNC's information here: http://www.planet-cnc.com/files/CNCUSBController.pdf

    Click the link to add information to this solution:
    LIMIT SWITCHES FOR AXIS. THE PRINT SHOWS THAT YOU CAN WIRE LIMITS EITHER N.O. OR N.C. SO IF THIS IS CORRECT I WOULD NEED TO TELL BOARD IN SOFTWARE HOW LOOK AT THESE LIMITS, I'M GOING GET AN INPUT LOOSE DEPEND ON IT.

  • THE SWITCHES KEEP TRIPPING! AT TIMES IT IS LITERALLY AS SOON CLICK RESET ON MACH 3 THEY TRIP AGAIN.

    http://buildyourcnc.com/PrimeronHomingandLimitSwitches.aspx
    There is a pin setting in Mach3 that says how to react to the inputs from the switches. Your setting is probably wrong as the trigger happens immediately.

    You may want to think about shielded wire and/or a resistor on each limit switch line. If there are stray wires, connect them to ground. Additionally, the shield from the shielded cable insulation should alse connected to ground at both ends.
    Try upping the Debounce interval in Mach3. You have to adjust the debounce interval. You go to config,general config, and it is in the top right corner. I set mine to 100 and it seems to work well.

    Additional Information:
    how to solution cnc revo 540 limit tripped error?


    Additional Information:


    Additional Information:


    Additional Information:

    Click the link to add information to this solution:
    THE SWITCHES KEEP TRIPPING! AT TIMES IT IS LITERALLY AS SOON CLICK RESET ON MACH 3 THEY TRIP AGAIN.

  • WHAT IS THE SHIPPING COST TO MY COUNTRY?

    You can determine if the country is serviceable by:
    - selecting the items you want to purchase on the website
    - go to the cart (shopping cart top left of any webpage)
    - log in, or register
    - Enter the address and click on calculate shipping.

    The webpage will return the direct rates and whether your area is serviced or not. Feel free to enter any address as long as you are able to receive the package from that address.

    The shipping times are determined by the service you select in the shopping cart. If a machine is purchased, we generally have a one week lead time unless otherwise stated in the description of the machine's product page.

    Additional Information:

    Click the link to add information to this solution:
    WHAT IS THE SHIPPING COST TO MY COUNTRY?

  • HOW COMPLEX IS YOUR KIT TO ASSEMBLE, AND MOST IMPORTANTLY - HARD IT SETUP CONTROL THE LASER WITH MACH3?

    The blackTooth Laser cutter and Engraver can be built in a weekend. Take a look at the build instructions and try to determine if you feel you have sufficient capability to put together the laser system.

    Click the link to add information to this solution:
    HOW COMPLEX IS YOUR KIT TO ASSEMBLE, AND MOST IMPORTANTLY - HARD IT SETUP CONTROL THE LASER WITH MACH3?

  • WHAT NOT INCLUDED WITH THE MACHINE?

    PC with parallel port and USB port
    20awg stranded wires for the motors - http://www.buildyourcnc.com/electronicscombo.aspx
    18awg stranded wires for power supply to drivers
    24awg stranded wires for breakout board to drivers
    (location and spacing of components varies from one person to another, so we do not provide cables/wires)
    - General purpose extension cord (cut the female end off) to provide power to power supply
    - USB cable to power breakout board
    - Parallel cable to communicate to breakout board
    - Router
    - (optional - instead of router) Spindle with power inverter http://www.buildyourcnc.com/SpindlesAndAccessories.aspx
    - (if purchasing spindle with inverter) General purpose extension cord (240v) (cut the female end off) to provide power to power inverter
    - End Mill(s) http://www.buildyourcnc.com/ProductsEndMills.aspx
    - CAD, and/or CAD-CAM software (to produce geometry, machine operations, and g-code) http://www.buildyourcnc.com/CNCsoftware.aspx
    - CNC control software (to read g-code and control machine) http://www.buildyourcnc.com/CNCsoftware.aspx
    - If the machine does not have the table included, then a table will need to be built. The rails, chain and chain mounts are included that are used on this table.

    Additional Information:

    Click the link to add information to this solution:
    WHAT NOT INCLUDED WITH THE MACHINE?

  • WHAT IS THE PRICE OF ASSEMBLED MACHINES COMPLETE?

    Yes, we have fully assembled machines that come complete with the spindle (and laser if needed) with sizes ranging from 1'x2' all the way up to 6'x12' or longer. We can also make custom fully assembled machines with other sizes. All of these machines are perfect for very intricate detailed work including but definitely not limited to sign making, bas relief, cabinetry, architectural model making, engraving, machine parts, automotive, custom sound enclosures (automotive or other), and other scientific application which we have delivered machine for many types of these applications.

    Our machines are as follows (in order by size, larger at top):

    The Fabricator Pro (although stated on the website at 4'x8') can be provided up to a 6'x12' (or longer) size. Call us for the price above the 4'x8' size.
    https://www.buildyourcnc.com/item/cnc-machine-fabricator-pro-milling

    The greenBull 4x, 5x or 6x CNC Machine is available fully assembled; however, you are responsible for building the table on this machine, but the price is considerably lower. The 4x, 5x, and 6x is a width specification and the length is determined by your table length.
    4x: https://www.buildyourcnc.com/item/cnc-machine-greenBull-v4-4X-milling-hybrid
    5x: https://www.buildyourcnc.com/item/cnc-machine-greenBull-v4-5X-milling-hybrid
    6x: https://www.buildyourcnc.com/item/cnc-machine-greenBull-v4-6X-milling-hybrid

    The 4'x8' greenLean CNC Router (Table bed is vertically oriented with a slant) fully assembled:
    This machine is fully assembled with the overall frame. The customer would need to fasten the frame to the wall and affix a spoilboard to the bed.
    https://www.buildyourcnc.com/item/cnc-machine-greenLean-v1-milling

    The 4'x8' Vertical Laser XL Laser Cutter and Engraver fully assembled:
    https://www.buildyourcnc.com/item/cnc-machine-vertical-laser-xl-laser-cutter

    The 4'x8' blackFoot CNC Router:
    This machine requires a table to be built by the customer.
    https://www.buildyourcnc.com/item/cnc-machine-blackFoot-v4-milling

    The 2'x4' blackToe CNC router fully assembled complete with table:
    https://www.buildyourcnc.com/item/cnc-machine-blacktoe-v4-2x4-milling

    The blueChick CNC Router fully assembled completel with table:
    https://www.buildyourcnc.com/item/cnc-machine-bluechick-v4-milling

    Click the link to add information to this solution:
    WHAT IS THE PRICE OF ASSEMBLED MACHINES COMPLETE?

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