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Question #: 5756

Question: Is the customer clearence cost included on the shipment fee? Is it possible to get an FOV price?

Current Solution

For international shipments, customs costs may need to be paid by the receiver. We report our full list of Bill of Materials and costs on every shipment via commercial invoice. To learn more about customs costs please inquire with your local government agency.

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Other Possible Solutions to this Question

  • Hi, is it possible to buy only plans. I live in Europe and it gets quite pricy with shipping costs.

    Plans are not sold at this time. If you are interested in getting a machine in Europe we have some options for you. Please email sales@buildyourcnc.com for more details.

    Click the link to respond:
    Hi, is it possible to buy only plans. I live in Europe and it gets quite pricy with shipping costs.

  • Is it possible to get only the plans for the woodpieces for greenbull cnc

    The files and hardware option for our machines has been removed from the site due to the following reasons:
    Difficulty for the end use of the files and the challenges (and time/money) on our side to assist in using these files.
    The abuse of these files over the internet.
    Ultimately may reduce the sales of machines keeping us in business.
    Sadly, this is what has come out of our company attempting to be open; however, the machines sold on this site is still far lower in price than the competition for the quality that we provide as we have a great desire to engender the cottage industry to fulfill their need for low end manufacturing. My sincere apologies if this causes any inconvenience.

    Additional Information:
    NO, is not possible, I can help with the shipping cost

    Click the link to respond:
    Is it possible to get only the plans for the woodpieces for greenbull cnc

  • Interested in the greenLean -- I need to be able to achieve 400 ipm on plywood-- is it possible?

    With our machines the ipm capable is very dependent on the bit/end mill (the more flutes you have the faster the material will be cut) you are using as well if it is with a router or a spindle, as well as the density of the material. If those items are taken into effect reaching 400 ipm would not be a problem with the greenLean/other machines equipped with our 2.2 kW spindle, and a decent end mill.

    Click the link to respond:
    Interested in the greenLean -- I need to be able to achieve 400 ipm on plywood-- is it possible?

  • Will it be possible to only buy the CNC plans, I live in South Africa and shipping is very expensive...

    The files and hardware option for our machines has been removed from the site due to the following reasons:
    Difficulty for the end use of the files and the challenges (and time/money) on our side to assist in using these files.
    The abuse of these files over the internet.
    Ultimately may reduce the sales of machines keeping us in business.
    Sadly, this is what has come out of our company attempting to be open; however, the machines sold on this site is still far lower in price than the competition for the quality that we provide as we have a great desire to engender the cottage industry to fulfill their need for low end manufacturing. My sincere apologies if this causes any inconvenience.

    Additional Information:
    NO, is not possible, I can help with the shipping cost

    Click the link to respond:
    Will it be possible to only buy the CNC plans, I live in South Africa and shipping is very expensive...

  • I was wondering if it is at possible to get a autocadd drawing of the pieces that need to be built for your cnc hardware kit

    The files and hardware option for our machines has been removed from the site due to the following reasons:
    Difficulty for the end use of the files and the challenges (and time/money) on our side to assist in using these files.
    The abuse of these files over the internet.
    Ultimately may reduce the sales of machines keeping us in business.
    Sadly, this is what has come out of our company attempting to be open; however, the machines sold on this site is still far lower in price than the competition for the quality that we provide as we have a great desire to engender the cottage industry to fulfill their need for low end manufacturing. My sincere apologies if this causes any inconvenience.

    Additional Information:
    NO, is not possible, I can help with the shipping cost

    Click the link to respond:
    I was wondering if it is at possible to get a autocadd drawing of the pieces that need to be built for your cnc hardware kit

  • Is it possible to integrate the shipping costs of 2 CNC machines paid separately, but same shipping address?

    We are able to work with many different options to provide solutions for our customers. Please send an email to customerservice@buildyourcnc.com for further assistance with this matter.

    Click the link to respond:
    Is it possible to integrate the shipping costs of 2 CNC machines paid separately, but same shipping address?

  • Is there anyone who deal with these questions from customers?

    Yes sir. The holiday season has been brutal on us, but we are back in shape and answering all of our customer related questions. Please ask your question here on "Customer Service Live" or call us if you have an urgent matter.

    Click the link to respond:
    Is there anyone who deal with these questions from customers?

  • Is a dust extraction system included as part of the CNC kit (BlackFoot and GreenBull)?

    All our machines are implemented with a dust collection system, includes holders for vacuum hose, and a brush piece that will fit your motor mount to hold as much wood/aluminum/plexi-glass particles in as possible. No vacuum is provided, must be purchased separately.

    Click the link to respond:
    Is a dust extraction system included as part of the CNC kit (BlackFoot and GreenBull)?

  • Hi! I am interested in the blacktooth Kit. I live in UK. Is there any possibility of decrease the price of the shipment or do you know maybe an UK based kit provider? Thanks.

    At this time we are in the process of developing a UK distributor. Stay tuned for details.

    Click the link to respond:
    Hi! I am interested in the blacktooth Kit. I live in UK. Is there any possibility of decrease the price of the shipment or do you know maybe an UK based kit provider? Thanks.

  • Is it possible to get the 4.0kw spindle? https://www.buildyourcnc.com/item/spindle-inverter-4!0kw-spindle-vfd

    The 4.0kw Spindle is out of stock and no longer carried.

    Click the link to respond:
    Is it possible to get the 4.0kw spindle? https://www.buildyourcnc.com/item/spindle-inverter-4!0kw-spindle-vfd

  • I am interested in buying the greenBull 5X Long Z CNC Machine Kit, but it is not clear for me what is included in this kit. Is there anything else I need to get the machine work?

    The greenBull 4X comes with all of the components and electronics to assemble the gantry of the machine. You will need to build the table. We provide the rails and roller chain for the X-axis (along the length of the table for full 8 feet of travel). You will need to provide some wire to connect the electronics and a computer to run the machine. You will also need to purchase the software that you will need to run the machine that matches how you will apply the machine. We suggest the mach3 control program. The CAM program is up to you as there are many options out there.

    Click the link to respond:
    I am interested in buying the greenBull 5X Long Z CNC Machine Kit, but it is not clear for me what is included in this kit. Is there anything else I need to get the machine work?

  • Is it possible to increase the Z axis on the Blacktoe 2x4? My ideal would be to have 8" of travel.

    Increasing the size on your Z-axis is possible by making the over z axis longer (rails, wood structure). Remember the location of your router/spindle and over all integrity of the z-axis structure.
    Now another way of getting a longer reach is making a adjustable height table, so that you can raise or lower the material section(2' x 4') to add taller material or get a deeper cut.

    Click the link to respond:
    Is it possible to increase the Z axis on the Blacktoe 2x4? My ideal would be to have 8" of travel.

  • Is it possible to manage USB Controller (Breakout) from my own (custom) Windows application? Is there a driver API or smth for that?

    We could not guarantee, nor say, whether or not your current software would be able to utilize the USB breakout board. Our USB breakout board is designed for use with Planet CNC software found here, http://www.planet-cnc.com/index.php?page=software

    As far as we know, this is the only CNC Controller software that operates on a USB breakout controller.

    Click the link to respond:
    Is it possible to manage USB Controller (Breakout) from my own (custom) Windows application? Is there a driver API or smth for that?

  • Is it possible to order just the gantry assembly for the black toe machine?

    Yes, You can order, only you need supply the information of the machine.

    Click the link to respond:
    Is it possible to order just the gantry assembly for the black toe machine?

  • the top bearing of my spindle is very noisy, is it possible to change it?

    If your spindle's bearings are causing abnormal vibrations, please call us so we can find a solution or provide an exchange.

    Click the link to respond:
    the top bearing of my spindle is very noisy, is it possible to change it?

  • IT POSSIBLE TO BUY THE CAD FILES FOR BLACK FOOT MACHINE, MECHANICAL PARTS AND ELECTRONICS BUT NOT WOODEN PARTS, SAVE SHIPPING COSTS? IN THAT CASE I WOULD INSTRUCT SOMEONE MILL ME.

    The files and hardware option for our machines has been removed from the site due to the following reasons:
    Difficulty for the end use of the files and the challenges (and time/money) on our side to assist in using these files.
    The abuse of these files over the internet.
    Ultimately may reduce the sales of machines keeping us in business.
    Sadly, this is what has come out of our company attempting to be open; however, the machines sold on this site is still far lower in price than the competition for the quality that we provide as we have a great desire to engender the cottage industry to fulfill their need for low end manufacturing. My sincere apologies if this causes any inconvenience.

    Additional Information:
    NO, is not possible, I can help with the shipping cost

    Click the link to respond:
    IT POSSIBLE TO BUY THE CAD FILES FOR BLACK FOOT MACHINE, MECHANICAL PARTS AND ELECTRONICS BUT NOT WOODEN PARTS, SAVE SHIPPING COSTS? IN THAT CASE I WOULD INSTRUCT SOMEONE MILL ME.

  • is everything included in the 4axis cnc kit to build a cnc control box like wires,connectors,wiring diagrams ect?

    The electronics combos come with stepping motor drivers, stepping motors, breakout board (interface between the computer and the drivers) and power supply. The electronic combos do not include the cable and wires since the mounting configuration can differ from application to application.

    The wiring diagrams are located on the product page for each product. For instance, to determine the wiring for the motors, go to the specific motor that you purchase and the datasheet will be available which will include the wiring configuration. The breakout board product page will contain the wiring diagram for the remaining electronics. You can also use the electronics videos found here (https://buildyourcnc.com/CNCElectronicsandWiring.aspx) to understand the best process to connect all of the electronics.

    Click the link to respond:
    is everything included in the 4axis cnc kit to build a cnc control box like wires,connectors,wiring diagrams ect?

  • I wonder if it is possible to do 3d engraving with the 40w laser kit? different depths is the same piece of wood.

    You can cut at varying depths with the 40w laser cutting and engraving machine. Each layer of engraving with the laser will leave behind a black charred film that will reduce the effectiveness of the engraving for deeper layers; therefore, a very strong air assist will be needed to blow this film off of the surface of the material.

    CNC machines are more successful and efficient at carving and should be considered.

    Click the link to respond:
    I wonder if it is possible to do 3d engraving with the 40w laser kit? different depths is the same piece of wood.

  • Hello. I am interested in the green bull 6X long z CNC machine with electronics. I live in NZ, where the voltage is 230 V and 50 Hz. is it going to be possible to get the inverter to run here? Thanks!

    Dealing with our inverters, they are built with a bit of margin on the input power. For our 220V VFD the margin is from 170-250V 50/60Hz, so running our VFD in your location will not be an issue! Our electronics will not have a issue running at 230V as well.

    Click the link to respond:
    Hello. I am interested in the green bull 6X long z CNC machine with electronics. I live in NZ, where the voltage is 230 V and 50 Hz. is it going to be possible to get the inverter to run here? Thanks!

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