We follow all regulations in regards to international shipments. The only way to avoid dealing with customs would be to hire a local courier to handle the process for you.

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Can you ship the parts to India without having an end user to deal with the customs?

Yes, the customer will need to sign our NDA (Non Disclosure Agreement) form and send it back to us. We will then send the dxf of the specific updated part of the machine.

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CAN I GET DXF FILES FOR THE UPDATED PARTS OF MY MACHINE?

All parts are shipped from the Tampa Florida area. The time it would take parts to ship to Ontario can vary depending on the size of the parcel and the time it takes customs to clear the shipment. Sometimes it is very quick and other times it can take a very long time, unfortunately. If the parts are purchased and you contact me directly at customerservice@buildyourcnc.com, I can determine in more detail what service would be the most efficient for the item being purchased.

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I live in Ontario, Canada and was wondering what the delivery time might be to my area? Also where do the parts get shipped from?

To calculate RPM use this formula, in which you will have to find RPM's when you have Hz.
1 RPM = 0.01666666667 Hz
Formula: 0.01666666667 × RPM = Hz
On our VFD if you select the >> button about 3-4 times, it will change from Hz, A, or ROTT.
When the LED's are lit on Power, FOR, and ROTT, you should be able to see the RPM the spindle is running at, our maximum setting for these spindles is 400Hz / 24000 RPM.

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press the shift key on the key pad and the led at the top of the display will move to the right until the Rot (RPM) led is lit the display will now show RMP


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How to I get the VFD to display rotation speed in RPM?

In the tracking for that package, it says it was "Delivered, Garage or Other Location at Address". The package was probably too large to insert it in the mail box. If it was delivered on your porch or garage as stated in the tracking, then a person may have walked away with it. Call your local USPS office and inform then that your package was not where it stated on the tracking.

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I have not received my order even though USPS says they delivered it to my home. Its nowhere to be found. The tracing number is 9405511699000140422765, please help me.

Mach3 license purchases are processed during our working hours of 9 AM - 5 PM Central Standard Time, Monday through Friday. If you order after hours, licensed will generally be sent to your email address the following morning.

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I ordered a Mach3 license to be delivered by email, how long does that take to receive ?

If you purchase the Vertical Laser XL in kit form, then we would be able to deliver it within 2 weeks. If you want the Vertical Laser XL to be assembled, we would need a minimum of 1 month.

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What is the shipping cost to rural WV? Mannington, WV.

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Hello! How fast could I get a VLXL? Looking to get it by the end of the month. In WV. Ben

Please follow the steps on the following webpage:

https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board

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Mach3 interface board not connected

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Mach3 interface board not connected

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Mach3 interface board not connected

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Mach3 interface board not connected

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Mach3 interface board not connected

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I can't get the Mach3 USB interface to work

What problems are you experiencing?

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Are you able to install a newer version of Mach3? If you are worried that your configuration will be lost, you can save the configuration by copying all of the XML files from the Mach folder. The XML files contain all of the settings that you applied in Mach3. Just in case the XML files are not compatible with the new version, make sure not to erase the current Mach3 that you have on the machine.

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[575] How do I get the USB Driver to work with Mach3 Version 1.84

Open the input signals dialog box by clicking on config, then ports and pins, then input signals. For each line item that you use (i.e. x++, y--, etc) make sure the port number is 3.

Also, make sure there is a 24v power supply connected to the DCM and 24V terminals. One side of the NO on the limit switch must connect to the DCM, or the power supply V- terminal.

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[575] I cannot get the limits to work I’m normally open as you state

Sounds like it is stalling as the z is trying to move up. I would first try putting 3-in-1 oil on the screw and run the z up and down a lot as fast as possible so you can confirm the z is capable again. It could also be the shaft or the lead screw slipping in the coupling. Finally, check the wiring where there may be zip ties or other places where the wires are fastened and look for chafing. This can cause intermittent shorts in the wires.

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When I run a file with a lot of z movements, the Z seems to get lower

Ok, sure. Let's get the discussion started. Please respond with your questions on this FAQ

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Hi, I am thinking of making a CNC router that I can use in woodworking. I am very happy if you can help me with the necessary parts for this

If you are referring to the polabs website that presents in another language, on that site, there is a button on the top right that says "options" with a down arrow. Click that and click turn off translation.

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[659] When clicking the manual link, it wont let me switch to the American version. How do I get that link?

The output current for the Mach3 USB Interface Board is 50mA. These outputs are generally not designed to handle heavy loads like Spindle Governor Relays (SGRs).

If your SGR requires a hefty current. Attempting to directly switch it using just the Mach3 USB Interface Board would not be a good idea. In that case, using your existing C36 rev1.1 board as an intermediary is the way to go. That board can handle higher currents and will act as a buffer, ensuring that the Mach3 USB Interface Board doesn't get overwhelmed.

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[575] How much current can the outputs handle? I want to know if I can directly switch my SGR or if I have to go through the existing C36 rev1.1 board first.

The shipping address is taken during the checkout process in the cart. If you have already placed an order, but need to change the address, please give us a call at the number at the top right of the webpage.

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I need to change my address before I order parts.

The files and hardware option for our machines has been removed from the site due to the following reasons:
Difficulty for the end use of the files and the challenges (and time/money) on our side to assist in using these files.
The abuse of these files over the internet.
Ultimately may reduce the sales of machines keeping us in business.
Sadly, this is what has come out of our company attempting to be open; however, the machines sold on this site is still far lower in price than the competition for the quality that we provide as we have a great desire to engender the cottage industry to fulfill their need for low end manufacturing. My sincere apologies if this causes any inconvenience.

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NO, is not possible, I can help with the shipping cost

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IT POSSIBLE TO BUY THE CAD FILES FOR BLACK FOOT MACHINE, MECHANICAL PARTS AND ELECTRONICS BUT NOT WOODEN PARTS, SAVE SHIPPING COSTS? IN THAT CASE I WOULD INSTRUCT SOMEONE MILL ME.

The AVR advanced kit should have all of the parts to complete the tutorials. You shouldn't need the beginners kit unless you need an extra microcontroller.

When you say AVR advanced kit, did you mean the upgrade?

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My question is if I have the AVR Microcontroller advanced Kit can I just get the AVR beginner kit and use the all the parts form the AVR kit to follow the tutorials?

The parts list is located on this page: http://buildyourcnc.com/cnckitintro.aspx at the bottom of the description.

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DOES YOUR COMBO #1 WITH PLANS AND THE DVD COME COMPLETE PARTS LIST?

If your motors are hot to the touch, this is normal. Current is being drawn by the motor coils as the motor moves and as the motor stays at a position. If the motor is not using the current in the coils to move (holding it's position), the energy will be translated as heat (rather than motion, sound or light). Even while moving, some of the energy will be lost as heat. Remember that energy cannot be created nor destroyed.

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My Nema 34 Step motors get fairly hot to the touch. Is that normal?