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Question #: 985

Question: Hi, I received a laser tube last week, and it was brokken in the packet. I tried to write to customer service but no answer so far. How do you handle this? The packet was not dammaged in any way. I was only able to see it was broken when it was complete unpacked.

Current Solution

When we receive an email pertaining to shipped product issues, they are forwarded to our shipping department. If you do not receive a response, for any reason, please contact us again by email, and/or give us a call at 281-815-7701

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