[ Log In ]
[ Register ]

Question #: 12221

Question: X axis won't move on 5x10 GreenBull, it just shutters unless I manually with my hand give it a push then it will jog. What should I check?

Current Solution

If your axis shutters and will not move unless moved by another force, that sounds like your acceleration is set too high. Lower the acceleration until it works well, then lower it a bit more to have a margin of safety.

Users response:
I've lowered my acceleration to 1 in the StepCon program and it still shutters when I jog it, anything else I could check?

Buildyourcnc response:
IF that didn't work, try swapping the X and Y drivers. That way you will pinpoint if the issue is the driver. If the proplem persists, then there may be an issue with the motor itself.

Buildyourcnc response:
The X and Y drivers can be easily swapped by swapping only the motor wires.

- Remove the x-axis motor wires from the X driver.
- Remove the Y motor wires from the Y driver.
- Insert the X motor wires into the Y driver.
- Insert the Y motor wires into the X driver.

Buildyourcnc response:
Now the Y-axis will move the gantry. Test the Gantry movement by moving the Y axis using the up and down arrow keys (mach3).

Users response:
Problem is now solved, I switched the X and Y at the redFly and got the same problem, so then I undid the wires going to each motor and switched them there and it I had a bad solder point in the X axis connector, thank you for the help

Buildyourcnc response:
You're very welcome. We will make sure to thoroughly check the solder points on the cable connectors prior to a redFly delivery.

Respond:

Other Possible Solutions to this Question

  • Patrick, I am having issues with the x axis on the vlxl..very rough movement. What should I adjust? Check the rail spacing or can I modify anything in the software?

    Sounds like a wire may have worked itself loose. Did this just start happening? If so, check for loose terminals with the motor wiring. Did you solder the motor wires to the extended wires that lead to the driver? If not, I strongly suggest these wires be soldered and a heat shrink tubing cover the soldered connection to eliminate the possibility of shorting.

    Additional Information:
    I am just now starting to work with the machine. Was on vacation. It has never moved smoothly on the X. Was hoping to get some phone time with you or Juan tomorrow. All the connections are solid as far as I can tell. Nothing is interfering. I'm wondering if the rail spacing is off. It moves fine when I manually move it.

    Additional Information:
    If it moves smoothly when manually moving it, but the stepper motor runs rough, then it is definitely a motor wire connection. Also, check to make sure the driver is set to 1/16 microstepping and the motor amps is around 5.

    Additional Information:
    What gauge wire did you use for the motor to driver connection?

    Additional Information:
    It was the black wire that was included. Pretty sure it's 18. I was worried it couldn't take it. Some of the 18 I have seen is only rated for 2A. I can rewire with that 4-lead cable you included If you think I should. The connections seem solid so that might make sense.

    Additional Information:
    It was the black wire that was included. Pretty sure it's 18. I was worried it couldn't take it. Some of the 18 I have seen is only rated for 2A. I can rewire with that 4-lead cable you included If you think I should. The connections seem solid so that might make sense.

    Additional Information:
    18 gauge is more than sufficient for this stepper motor wiring. We use 20 gauge stranded wires in the 4 conductor motor cable.

    Additional Information:
    Sometimes wires can get chaffed, or there is a conductivity issue in some wires.I'm wondering if it would be goo to do a test rewiring the motor to the driver, but not putting it into the cable carrier, just to make sure that is the problem.

    Additional Information:
    What do you suggest I do? Just go over the wiring? The 18 is fine for 5.5A? All the switches look right. Set at 1/16. What are the natural steps on this motor?

    Additional Information:
    I’ll check the conductivity on the wires. I can just re-run it with that four conductor. That cable works fine for you guys?

    Additional Information:
    The 4 conductor cable is the only cable we use for these stepper motors. It's a special cable used for motion applications.

    Here is a link to that cable that we sell just to confirm the cable we are discussing:
    https://www.buildyourcnc.com/item/electronicsAndMotors-cable-wire-20awg-wrcon


    Additional Information:
    Yeah, that’s it. However, I ran the stock File on the laser cutter, the duck, it seems to run fine it’s just when you make the small adjustments with the arrow keys that it’s so rough. The other problem is that the speed on the stock file is way too fast.

    Additional Information:
    Ah, the jogging speed. I did not consider this. You definitely need to reduce the speed when you press the arrow keys.

    The speed when running a job (the file) can be modified in LaserCad.

    Additional Information:
    So, I’ll look into that. Everything is done besides for Putting the tube on and adjusting the mirrors. When are you guys available for a quick phone call?

    Additional Information:
    In LaserCAD, go to the options -> system options -> User parameters. Make sure to click the read button to bring the parameters from the laser controller to the software. Our Key_Move_Speed is 100 and our X/Y_Home_Speed is also 100. I wouldn't go any faster than that. Curious, what are your values for these parameters?

    Additional Information:
    Key speed was set to 200 and XY was at 50. On the duck file on the machine, it says the speed is at 200. How can I import that file to change it?

    Additional Information:
    Much smoother after that change. File is still too fast, though.

    Additional Information:
    In the file, the speed is built into the geometry. You will need to open the file in LaserCAD, select the geometry and modify the speed. Make sure to change the intensity as well to compensate.

    Click the link to respond:
    Patrick, I am having issues with the x axis on the vlxl..very rough movement. What should I adjust? Check the rail spacing or can I modify anything in the software?

  • X AXIS STEPPER MOTOR STALLS AND SHUTTERS WHEN COMING FROM A STAND STILL WON'T MOVE WITHOUT PUSH BY HAND. I TOOK THE CHAINS OFF SPUN FINE WITH OUT LOAD. HAVE CHAIN HOOKED UP CAN MACHINE BACK FORTH HAND, NO HANG UPS OR ANYTHING, BUT TRY TO IT DOESN'T JUST SPINS OUT. ANY SUGGESTIONS?

    If your axis shutters and will not move unless moved by another force, that sounds like your acceleration is set too high. Lower the acceleration until it works well, then lower it a bit more to have a margin of safety.

    IF that didn't work, try swapping the X and Y drivers. That way you will pinpoint if the issue is the driver. If the proplem persists, then there may be an issue with the motor itself.

    The X and Y drivers can be easily swapped by swapping only the motor wires.

    - Remove the x-axis motor wires from the X driver.
    - Remove the Y motor wires from the Y driver.
    - Insert the X motor wires into the Y driver.
    - Insert the Y motor wires into the X driver.

    Now the Y-axis will move the gantry. Test the Gantry movement by moving the Y axis using the up and down arrow keys (mach3).

    Click the link to respond:
    X AXIS STEPPER MOTOR STALLS AND SHUTTERS WHEN COMING FROM A STAND STILL WON'T MOVE WITHOUT PUSH BY HAND. I TOOK THE CHAINS OFF SPUN FINE WITH OUT LOAD. HAVE CHAIN HOOKED UP CAN MACHINE BACK FORTH HAND, NO HANG UPS OR ANYTHING, BUT TRY TO IT DOESN'T JUST SPINS OUT. ANY SUGGESTIONS?

  • GreenBull 5x10 X axis shutters and spins out with acceleration at 1 in StepCon, is there anything else I can check?

    If your axis shutters and will not move unless moved by another force, that sounds like your acceleration is set too high. Lower the acceleration until it works well, then lower it a bit more to have a margin of safety.

    Users response:
    I've lowered my acceleration to 1 in the StepCon program and it still shutters when I jog it, anything else I could check?

    Buildyourcnc response:
    IF that didn't work, try swapping the X and Y drivers. That way you will pinpoint if the issue is the driver. If the proplem persists, then there may be an issue with the motor itself.

    Buildyourcnc response:
    The X and Y drivers can be easily swapped by swapping only the motor wires.

    - Remove the x-axis motor wires from the X driver.
    - Remove the Y motor wires from the Y driver.
    - Insert the X motor wires into the Y driver.
    - Insert the Y motor wires into the X driver.

    Buildyourcnc response:
    Now the Y-axis will move the gantry. Test the Gantry movement by moving the Y axis using the up and down arrow keys (mach3).

    Users response:
    Problem is now solved, I switched the X and Y at the redFly and got the same problem, so then I undid the wires going to each motor and switched them there and it I had a bad solder point in the X axis connector, thank you for the help

    Buildyourcnc response:
    You're very welcome. We will make sure to thoroughly check the solder points on the cable connectors prior to a redFly delivery.

    Click the link to respond:
    GreenBull 5x10 X axis shutters and spins out with acceleration at 1 in StepCon, is there anything else I can check?

  • X axis stepper motor stalls and shutters when coming from a stand still and won't move without a push by hand. I took the chains off and spun the motor fine with out a load. When I have the chain hooked up I can move the machine back and forth fine by hand, with no hang ups or anything, but when I try to have the motor move the machine it doesn't and just spins out. Any suggestions?

    If your axis shutters and will not move unless moved by another force, that sounds like your acceleration is set too high. Lower the acceleration until it works well, then lower it a bit more to have a margin of safety.

    IF that didn't work, try swapping the X and Y drivers. That way you will pinpoint if the issue is the driver. If the proplem persists, then there may be an issue with the motor itself.

    The X and Y drivers can be easily swapped by swapping only the motor wires.

    - Remove the x-axis motor wires from the X driver.
    - Remove the Y motor wires from the Y driver.
    - Insert the X motor wires into the Y driver.
    - Insert the Y motor wires into the X driver.

    Now the Y-axis will move the gantry. Test the Gantry movement by moving the Y axis using the up and down arrow keys (mach3).

    Click the link to respond:
    X axis stepper motor stalls and shutters when coming from a stand still and won't move without a push by hand. I took the chains off and spun the motor fine with out a load. When I have the chain hooked up I can move the machine back and forth fine by hand, with no hang ups or anything, but when I try to have the motor move the machine it doesn't and just spins out. Any suggestions?

  • MOTOR GOING TWO DIRECTION WHEN JUST PUSH UP. IT WILL GO DOWN AND THEN GOES AGAIN UP WITH THE SAME BUTTON.

    Try slowing your feedrate down and increasing spindle RPMs. End-mills will leave a poor finish if you go too fast. Make sure your cutting depth isn't too much. Maybe the endmill or cutter is blunt? Could it be the feed direction of the cutter? Some materials need to be fed in a certain direction.

    Click the link to respond:
    MOTOR GOING TWO DIRECTION WHEN JUST PUSH UP. IT WILL GO DOWN AND THEN GOES AGAIN UP WITH THE SAME BUTTON.

  • MOTOR GOING TWO DIRECTION WHEN JUST PUSH UP. IT WILL GO DOWN AND THEN GOES AGAIN UP WITH THE SAME BUTTON.

    The wire coming from the CW from the driver. Move it to another pin on the breakout board and set the new pin in software.

    Click the link to respond:
    MOTOR GOING TWO DIRECTION WHEN JUST PUSH UP. IT WILL GO DOWN AND THEN GOES AGAIN UP WITH THE SAME BUTTON.

  • I placed an order for a 4th axis with tailstock on Wednesday and was just wanting to check on the shipment status. I'm needing the item early next week and need to confirm that it will arrive in time. Thank you.

    To determine the status of your order, simply log in and click on the "[My Account]" link at the top of the page. If you purchased as a guest, you will need to call the office to determine the status and get the tracking number for your order.

    The office phone number can be found by clicking "Need Help?" is located at the top right of all buildyourcnc.com web pages.

    Click the link to respond:
    I placed an order for a 4th axis with tailstock on Wednesday and was just wanting to check on the shipment status. I'm needing the item early next week and need to confirm that it will arrive in time. Thank you.

  • I AM USING USB BREAKOUT BOARD WITH PLANET-CNC SOFTWARE. WHEN ENABLE JOGGING KEYBOARD X AXIS STARTS TO MOVE BY ITSELF (WHETHER CONNECTED OF NOT). PRESS STOP - IT STOPS FOR A MOMENT AND THEN AGAIN. WHAT COULD THAT BE? TRIED REINSTALL SOFTWARE DID NOT HELP.

    It seems to be getting some kind of interference or a short within the wiring or communication, try jogging the motors in the software without anything wired to the board. Then add one motor at a time to see if there is a short within your wiring or a faulty driver/motor.
    If the USB breakout board continues to move the x-axis with no motors or driver wired to it, please email customerservice@buildyourcnc.com for a replacement or further troubleshooting.

    Click the link to respond:
    I AM USING USB BREAKOUT BOARD WITH PLANET-CNC SOFTWARE. WHEN ENABLE JOGGING KEYBOARD X AXIS STARTS TO MOVE BY ITSELF (WHETHER CONNECTED OF NOT). PRESS STOP - IT STOPS FOR A MOMENT AND THEN AGAIN. WHAT COULD THAT BE? TRIED REINSTALL SOFTWARE DID NOT HELP.

  • Hello. Tried to send you guys an email but it wouldn't go through. Just wanted to check on my VLXL and if it will be ready to ship out tomorrow.

    I just texted Juan to call you before he leaves the office.

    Additional Information:
    Thank you.

    Additional Information:
    My pleasure.

    Click the link to respond:
    Hello. Tried to send you guys an email but it wouldn't go through. Just wanted to check on my VLXL and if it will be ready to ship out tomorrow.

  • sorry when homing to minimum not calibrating white ant x/y steppers just hum but move normal when jogged from control panel. what could be wrong?

    When the motors don't move when homing on the whiteAnt, the motors have stalled and have a velocity that is too high in the whiteAnt.xml settings. The control panel uses the velocity that is set in that control panel and doesn't use the settings in the whiteAnt.xml file.

    Modify the whiteAnt.xml file and lower the velocity setting for the axes that are not moving.

    Click the link to respond:
    sorry when homing to minimum not calibrating white ant x/y steppers just hum but move normal when jogged from control panel. what could be wrong?

  • I am using USB breakout board with planet-cnc software. When I enable jogging keyboard x axis starts to move by itself (whether keyboard connected of not). When I press stop - it stops for a moment and then starts to move again. What could that be? Tried to reinstall software - did not help.

    It seems to be getting some kind of interference or a short within the wiring or communication, try jogging the motors in the software without anything wired to the board. Then add one motor at a time to see if there is a short within your wiring or a faulty driver/motor.
    If the USB breakout board continues to move the x-axis with no motors or driver wired to it, please email customerservice@buildyourcnc.com for a replacement or further troubleshooting.

    Click the link to respond:
    I am using USB breakout board with planet-cnc software. When I enable jogging keyboard x axis starts to move by itself (whether keyboard connected of not). When I press stop - it stops for a moment and then starts to move again. What could that be? Tried to reinstall software - did not help.

  • I just bought the 3 axis w/heavy gantry, will Mach 4 run well with this, and how large can I go with the cut area

    Yes Mach3 is a great program. Our 3 axis is 6'X12'X3'using all BYCNC components (incl. redsprout)

    Click the link to respond:
    I just bought the 3 axis w/heavy gantry, will Mach 4 run well with this, and how large can I go with the cut area

  • when cutting patterns with my cnc router there is significant chatter in the cut-I've replaced the router-what else should I try?

    Do you use the same bit?? If so, check if it is not dull or worn. Maybe it is time for a new bit. Additionally, I would check if the z axis mounts are tightened correctly and the router has no wiggle room. If that doesn't help, check all of the play that may be in the structure and where the bearings run along the rails and tighten all loose connections that may be present.

    Additional Information:
    So confused....is backlash and chatter the same thing or are they completely unrelated?

    Additional Information:
    Chatter and backlash are different. Backlash is a condition where there is play in the mechanical parts (i.e. a nut not tight against the treads, or two gears not meshing together tightly). Chatter is a phenomenon caused by many possible conditions including vibration, resonance, springiness and flexibility in the system and certain types of end kill and machine movement scenarios.

    Additional Information:
    Meant to say end “mill” at the end there.

    Click the link to respond:
    when cutting patterns with my cnc router there is significant chatter in the cut-I've replaced the router-what else should I try?

  • Have checked stepper motor wires dozens of times and they are wired like diagram says. Stepper motors will not turn under power. I am using laser control option. What should I do?

    This sounds like a problem with the step (pulse) signal. The driver motors receive two signals from the computer via the board -- one is high or low and tells the motors which direction to turn, one is a square wave pulsed signal(quick that tells the motor to turn or a constant high signal that tells the motor to maintain its position. With an oscilliscope you can check for proper signal at the board. If you bought the board from us, please contact us to arrange a return authorization.

    Click the link to respond:
    Have checked stepper motor wires dozens of times and they are wired like diagram says. Stepper motors will not turn under power. I am using laser control option. What should I do?

  • I have your Nema 24 electronics kit and am having problems with the Z axis dropping over time. I am using a PC 8902 motor. Any ideas on what the problem is? What should be the motor tuning values in Mach3? Thanks

    Make sure all your bolts/screws are tighten correctly and if using a lead screw make sure your anti-backlash nut is not offset. Now a default setting will be 10101100 for your driver dip switch settings and in motor tuning (mach3) 1600 steps per, 400.02 velocity, 4 in acceleration. now the acceleration and velocity can be adjusted to move your machine faster, but if set to high they could stall. Make sure you have the correct wiring from your motor to your driver (https://www.buildyourcnc.com/Documents/PN.SM60HT86-2008BF-U%20(inhouse%20PN.60BYGH303-13)%20(1).pdf).

    Click the link to respond:
    I have your Nema 24 electronics kit and am having problems with the Z axis dropping over time. I am using a PC 8902 motor. Any ideas on what the problem is? What should be the motor tuning values in Mach3? Thanks

  • I JUST BOUGHT THE 3 AXIS W/HEAVY GANTRY, WILL MACH 4 RUN WELL WITH THIS, AND HOW LARGE CAN GO CUT AREA

    Yes Mach3 is a great program. Our 3 axis is 6'X12'X3'using all BYCNC components (incl. redsprout)

    Click the link to respond:
    I JUST BOUGHT THE 3 AXIS W/HEAVY GANTRY, WILL MACH 4 RUN WELL WITH THIS, AND HOW LARGE CAN GO CUT AREA

  • Good morning, we purchased the vfd with 220v but here in south america the standard is 110v, will it work? or should I adapt one power outlet to 220v

    If you purchased a 220 volt VFD (Variable Frequency Drive), you will need to use a 220 volt outlet. A VFD that has an input voltage rating of 220 volts will not work with 110 volts being applied to the VFD. We do sell 110 volt VFDs but you will also need a spindle that pairs with the 110 volt VFD.

    Click the link to respond:
    Good morning, we purchased the vfd with 220v but here in south america the standard is 110v, will it work? or should I adapt one power outlet to 220v

  • if i purchase the 4 Axis Electronic Combos and the Combo #1 with hardware, plans and DVD what else do i need to have a complete cnc machine

    Other items you will need if you are purchasing the electronic combo (motors, drivers, power supply and computer interface) and the hardware and plans kit:

    You will need the wood to create the structure of the machine. You will need a router to serve as the cutting instrument. You will need a computer to control the machine and the software that will serve as the control program. You will also need lead screws and rails (aluminum angles). If you intend to have faster travel than 20 ipm, we recommend purchasing the 5 start lead screws so you can achieve up to 300 ipm. https://www.buildyourcnc.com/item/mechanical-leadscrews-leadnuts-!5-5-starts-10-tpi

    Click the link to respond:
    if i purchase the 4 Axis Electronic Combos and the Combo #1 with hardware, plans and DVD what else do i need to have a complete cnc machine

  • I AM INTERESTED IN THE 3 AXIS COMBO USB OPTION. NOTICE YOU ENDORSE PLANET-CNC FOR USE WITH THIS BUT WILL MACH3 INTERFACE WELL BEAK OUT BOARD?
Get Help with:
This Product
Orders
Tech Support
Sales
This Product
Order Query
Tech Support
Sales
Not logged in. Log In Register
Track Order(s)
View Order(s)
I Want to Schecule a One-On-One Paid Tech Support Session
Book an Appointment Pertaining to a BuildYourCNC Product (Free)
Ask a Quesion Below (Free):
Book an Appointment Pertaining Other Equipment ($60/half hour)
Book an Immedite Appointment Pertaining Other Equipment ($120/half hour)
Ask a Quesion Below (Free):
Waiting for response... I may not answer immediately, but I was notified on my cellular phone so my response is forthcoming. If I don't respond immediately, you can always go to the [My Account] page to see all of our chats at any time.