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Question #: 14490

Question: i have Artcam 2013 for an General Inc. Icarver 40913. My computer crash with the Licenses from Delcam i would like to know how to get the licenses.

Current Solution

If you purchased the ArtCAM from us, please send an email to us at customerservice@buildyourcnc.com with the name used with making the order and we will contact the developer to send you the license.

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Other Possible Solutions to this Question

  • I am making my own CNC setup using all the electronics from your website and I have many questions. Please advise how to have my computer recognize the USB connection from my breakout board also I would like to use a water cooled spindle but I need to know the parts required for a 4x10 bed area used for woods and plastics

    You will need PlanetCNC software for the USB breakout board and when plugging in the USB the computer should automatically recognize the board, however you can go into device manager to see if the USB terminal is working correctly.
    The parallel breakout board; the USB is not a connection terminal rather than a power source, and the parallel port will be the communication terminal.
    The items you will need for a water cooled spindle would be: water pump, silicon tubing(length desired by customer), a extension cord(from a hardware store(orange))(1 same gauge wire/length as extension cord).

    Click the link to respond:
    I am making my own CNC setup using all the electronics from your website and I have many questions. Please advise how to have my computer recognize the USB connection from my breakout board also I would like to use a water cooled spindle but I need to know the parts required for a 4x10 bed area used for woods and plastics

  • What would I need to purchase to increase the Z axis stepper motor up one size from the one that comes with the Blacktoe 4.1 with computer? I can't get Patrick to answer e-mails, so I'll try here.

    Thanks for the question. The blackToe z-axis motor is a NEMA 24 425 oz-in stepping motor and the next step up is a NEMA 34 651 oz-in motor located here: https://buildyourcnc.com/item/electronicsAndMotors-nema34-651ozin


    To make it work on the blackToe CNC machine, you would need to fabricate a new mount and the top bearing mount, or request us to fabricate it for you by calling the office.

    Curious, why the need to increase the size? If the motor is having a difficult time, there may be a deeper mechanical issue at play. One issue you may have is that the bearings are needing shim washers to separate the inner and outer races. If the two races are rubbing against the coupling or collar, the bearing may be difficult to turn under the weight of the assembly. If there is too much friction between the anti-backlash nut and the lead screw, you can add some 2-in-1 oil, or other similar lubricant.

    Thank you for using our Customer Service Live. Patrick often answers these questions. We prefer this system over email as these questions will benefit others.

    If you have additional questions or need more explanation relating to this question, please add to this answer.

    User response:
    I have added the shim washer between the bearing and coupling and have always used a light oil on the lead screw. I halved the acceleration on the Z-axis. Then I re-ran a topo that took two hours on the finish pass. No change in my results - the Z-axis slowly dropped until when the program finished and everything went back to the start point, the Z axis was lower by 0.378 inches than when it started at 0.800 above the surface.

    Any suggestions would be appreciated. Maybe I need more shim washers in the assembly between all the bearing surfaces?

    buildyourcnc response:
    Before you add a larger motor, check these first:

    1. take the motor off by remove only the motor screws and removing the motor as well as the coupling half that is secured to the motor shaft.

    2. Turn the lead screw by hand. This will still be connected to the z-axis assembly by the anti-backlash nut, so you will feel the resistance in the upward motion of the z-axis. Does it feel relatively easy to turn, or very difficult?

    3. If the resistance is relatively normal with respect to gravity and normal friction between the anti-backlash nut and the screw, then you may want to half the velocity as well on the z-axis motor tuning, and even reduce the acceleration a bit more. Doing topographical layouts should not require fast z-axis motor travel. Be careful not to lower the z-axis acceleration if you are using constant velocity as this can make the topo "too smooth" where there may be features such as cliffs present. If you need to lower acceleration drastically, then use exact stop rather than constant velocity.

    Another gotcha that may be causing this phenomenon is motor cable/wire chafing. We had this same issue crop up where two wires were shorting only at a specific position because the wires moved just enough to cause these wires to connect. This was caused by a zip tie. Zip ties have a very sharp edge that can cut the insulation of the wire. A hint of this problem is if this phenomenon is only present after working successfully with the machine for a greater period of time.

    Use response:
    I bought a new lead screw, bearings, antibacklash nut, and shim washers (WHICH NEED TO BE IN YOUR ONLINE CATALOG) and installed them. (Like another commentor on this site, my lead screw wouldn't go through the bearings. Simple solution was to chuck it into my drill press and 400 grit smooth it until a snug fit was had. Lowest RPM.)

    Anyhow, I ran another Topo yesterday and got the same results. The wires are not frayed, the acceleration has been halved, the speed reduced to a crawl. When testing manually, twisting the Z axis up was very hard to do compared to lowering it.

    I have thought about a counterbalance of some type, but that introduces lots of other problems.

    Anything you can thing of will certainly help.

    I can send pictures, etc.

    Thanks!

    Buildyourcnc response
    What router/spindle do you have installed?

    User response:
    The one you sold me - 110 V, 1.5KW water cooled.

    User response:
    This problem of the z axis drift has been evident since I first started using the machine a couple of years ago. Lithophanes, stipples, topographic and other heavy z axis users have been particularly bad. It is to the point that I am turning away opportunities for lack of capability.

    Buildyourcnc response:
    I think all options may be exhausted. We will design a new mount that holds a large motor. Please give us a call so we can arrange to send that out to you.

    We just determined that the existing mount need to be adjusted by about one millimeter for the main mounting hoes for the larger NEMA 34 motor to fit. The overall mount will look the same but the outside hole spacing will be adjusted by a very small amount to match the larger motor mounting holes. This new adjustment will be included with all new machines. We will send you the new mount (consisting of two structural pieces) and the longer screws that will be needed to extend to fit the motor frame thickness.

    Additional Information:


    Additional Information:
    They didn't send the longer screws, nor the new required coupling, but I finally got it together and it works just fine. It returns to precise Z zero every time.

    But the motor runs pretty hot because I think it should be run at a higher voltage than the current power supply provides.

    Any new sales of Blacktoe 4.1 should include this modification.

    Cheers.

    Click the link to respond:
    What would I need to purchase to increase the Z axis stepper motor up one size from the one that comes with the Blacktoe 4.1 with computer? I can't get Patrick to answer e-mails, so I'll try here.

  • I would like to know what the lowest rpm that can be acheived with the 2.2kw spindle and inverter and still have enough torque to drill

    According to the supplier of the 2.2 kW spindle, the safest operating speed for the spindle is 6000 RPM. The supplier also stated that theoretically, the spindle can operate from 0 to 24,000 RPM. I am continuing a dialog with the supplier to delve deeper into understanding the configurations and ramifications of such configurations for operations outside of the safe boundaries into the "theoretical" ranges.

    Additional Information:
    20

    Click the link to respond:
    I would like to know what the lowest rpm that can be acheived with the 2.2kw spindle and inverter and still have enough torque to drill

  • HAVE PORTER CABLE 7518 ROUTER ON MY CNC AND WOULD LIKE TO KNOW IF YOUR ER20 COLLET NUT, FOR THE CABLE, WILL FIT ROUTER.

    Yes, our porter cable collets and nuts will fit the porter cable 7518.

    Additional Information:

    Click the link to respond:
    HAVE PORTER CABLE 7518 ROUTER ON MY CNC AND WOULD LIKE TO KNOW IF YOUR ER20 COLLET NUT, FOR THE CABLE, WILL FIT ROUTER.

  • The motherboard on the computer I bought from you went out. What would you suggest. I have a laptop, could I use it and use a Mach3 USB interface board?

    Yes, you can use a laptop if you have a controller that uses a USB, like the Mach3 USB card. If you don't have that, you can purchase that part here:
    https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board

    If you have a controller board that connects to a 25 pin connector, modern laptops will not be able to connect to that port.

    How old is your CNC computer system?

    Additional Information:
    The CNC computer system is 2013 (5 years). The built in video card went out. I will order the Mach3 USB card. Thank you.

    Additional Information:
    You're welcome

    Click the link to respond:
    The motherboard on the computer I bought from you went out. What would you suggest. I have a laptop, could I use it and use a Mach3 USB interface board?

  • HOW DO YOU CALCULATE THE ENERGY OF PHOTONEUTRONS PRODUCED THROUGH INTERACTION WITH 7.5 MEV BREMSSTRAHLUNG FROM A LINAC? TARGET GENERAL COMMERCIAL PRODUCTS IN TRUCKS.
  • I have a 4x8 CNC and would like to cut my own parts for the Blackfoot. What is the price for the plans and the electronics ?

    The available options for the blackFoot, is only structural components with hardware, and structure components/hardware with electronic components.
    However we currently do not have any plans available for public use/distribution.

    Click the link to respond:
    I have a 4x8 CNC and would like to cut my own parts for the Blackfoot. What is the price for the plans and the electronics ?

  • However it how do I get the software to work? PlanetCNC sent me a key that looks like it will only work with a backup control board I purchased from them?

    When you plug the USB controller into the computer using a USB cable, and the planet-cnc software is running, you will be presented with a dialog box that will contain a text box for the key that you received from the planet-cnc folks.

    Additional Information:


    Additional Information:
    Is there any other software that will work with your controller Mach3? Thanks for the help!

    Click the link to respond:
    However it how do I get the software to work? PlanetCNC sent me a key that looks like it will only work with a backup control board I purchased from them?

  • can I purchase just the parallel controller board? I purchased the usb option 4 axis combo and would like to also try the system with my parallel port computer. Any help with this will be greatly appreciated; my goal is to implement mach4.
  • I am using 5 limit switches on my 3 axis machine. I am using the usb controller for planet cnc. I would like to know where all the wires related to the limit switches get connected? A diagram would be helpful.

    The diagram for wiring the USB interface board is located here: https://buildyourcnc.com/item/electronicsAndMotors-electronic-component-USB-Controller-Breakout#prettyPhoto/2/

    Under the board illustration, there are three smaller diagrams of limit switch wiring. On each, there are two connections, the GND and the pin which are labeled at the ends of the circuit on the diagrams. The pin side would go to the axis label ++ or -- terminal (i.e. X++, or X--). The other end, labeled GND would connect to any ground terminal on the board.

    Click the link to respond:
    I am using 5 limit switches on my 3 axis machine. I am using the usb controller for planet cnc. I would like to know where all the wires related to the limit switches get connected? A diagram would be helpful.

  • How do I get started I would like to build a cnc router. Making the machine I can do, but I am weak on cad,cam and mach3. I am thinking about a 4’x4’. Do you have plans I can buy?

    We are developing plans for our machine, but they are not completed yet. Please let me know if you would like to be added to our list of customers wanting plans. Thanks,

    Additional Information:
    If you have specific questions regarding CAD, CAM and Control, please add another question to the customer service and I will answer them in detail.

    Click the link to respond:
    How do I get started I would like to build a cnc router. Making the machine I can do, but I am weak on cad,cam and mach3. I am thinking about a 4’x4’. Do you have plans I can buy?

  • Do you have any videos or plans for how to make a strong table for a large CNC router? I saw the torsion box videos but would like some more guidance on how to build just a good table.
  • Hello  We would like to buy a greenLean Vertically Oriented CNC Machine we start from scratch and want to make sure that we get all the pieces, we need  hardware and software we have a PC and a Mac

    If you purchase the greenLean, you will get everything you need except a router, computer to operate the machine, and software to control the machine. You state that you have a computer. You can use this computer, but you will need to determine if it has a parallel port, or if you are going to need the USB controller option. As for the software, there are too many different options for you to choose from. We would not be able to tell you which to get, and how much it will cost you. This is a matter of preference. I can tell you, however, that you will need 3 types of software to complete a CNC project. You will need CAD software to design your design, CAM software to add tool paths and convert the design to g-code, and then control software to take the g-code and operate the machine.

    Additional Information:
    20

    Click the link to respond:
    Hello  We would like to buy a greenLean Vertically Oriented CNC Machine we start from scratch and want to make sure that we get all the pieces, we need  hardware and software we have a PC and a Mac

  • Hello  We would like to buy a greenLean Vertically Oriented CNC Machine we start from scratch and want to make sure that we get all the pieces, we need  hardware and software we have a PC and a Mac

    If you purchase the greenLean, you will get everything you need except a router, computer to operate the machine, and software to control the machine. You state that you have a computer. You can use this computer, but you will need to determine if it has a parallel port, or if you are going to need the USB controller option. As for the software, there are too many different options for you to choose from. We would not be able to tell you which to get, and how much it will cost you. This is a matter of preference. I can tell you, however, that you will need 3 types of software to complete a CNC project. You will need CAD software to design your design, CAM software to add tool paths and convert the design to g-code, and then control software to take the g-code and operate the machine.

    Additional Information:
    20

    Click the link to respond:
    Hello  We would like to buy a greenLean Vertically Oriented CNC Machine we start from scratch and want to make sure that we get all the pieces, we need  hardware and software we have a PC and a Mac

  • I have a parallel. breakout board. and no parallel port at the back of my computer do those parallel. cards. work with the breakout board?

    If your computer does not have a parallel port, all you will need is a low cost PCI parallel adapter card (these can be found on amazon for $15-$20). If you plan on using a laptop (not recommended) you can try to find a PCMCIA parallel adapter, but many people have frequent issues with this setup. A more expensive solution would be to purchase a USB smooth stepper board. Unfortunately, we do not supply any of these adapters and cannot attest to their reliability.

    Additional Information:
    ur gay

    Click the link to respond:
    I have a parallel. breakout board. and no parallel port at the back of my computer do those parallel. cards. work with the breakout board?

  • I received the electronics for book build cnc machine. I need to know how much weight the z-axis motor can hold since my (craftsman) router seems to be heavy. It is 2HP with variable speed

    The motor is helped by the mechanical leverage of the screw. The 425 oz-in motors that are included in the standard electronics combo has very high torque for that type of machine. You will have no problem using that motor for the book machine.

    We use that motor for very heavy spindles on the blackToe and blackFoot CNC Machine kits.

    You will need to do the mechanical leverage calculation along with the torque of the motor to determine the actual weight it will lift. The calculation will need to consider the type and pitch of the screw and it would also consider the gravity constant of 9.8 m/s/s.

    If you need me to determine this formula and work out the calculation based on the screw you are using, please let me know.

    Additional Information:
    thank you for the reply. I would be really good to know the calculation. The lead screw is 1/2" diameter with 13 TPI. Please provide the calculation. And one more question. If I am cutting 18mm MDF with 6mm cutting bit (so 6mm pass), what can be the maximum speed rate of cutting and spindle speed of router?
    thank you

    Click the link to respond:
    I received the electronics for book build cnc machine. I need to know how much weight the z-axis motor can hold since my (craftsman) router seems to be heavy. It is 2HP with variable speed

  • You sent my my activation code which I have jealously, guarded on my Desktop till needed, now, unfortunately I cant get it to copy from Desktop to the computer and Mach3, is it possible to get advice on this or maybe a replacement that can be put on a stick then plugged into my Mach3 computer. This is how I have tried but when I open the folder it is empty. Thanks for your patience with me.
  • Can I purchase a computer off Amazon (I have a machine I want to use) and still use the USB interface to drive it with LinuxCNC?

    You will need to build the table unit for your machine. There are instructions on how to do this at the bottom of the product page here, https://www.buildyourcnc.com/Item/cnc-machine-blackFoot-v4
    There is no estimate on how much this will cost though, since there are too many variables involved to do this.

    - PC with parallel port and USB port
    - 20awg stranded wires for the motors - http://www.buildyourcnc.com/electronicscombo.aspx
    - 18awg stranded wires for power supply to drivers
    - 24awg stranded wires for breakout board to drivers
    (location and spacing of components varies from one person to another, so we do not provide cables/wires)
    - General purpose extension cord (cut the female end off) to provide power to power supply
    - USB cable to power breakout board
    - Parallel cable to communicate to breakout board
    - Router
    - (optional - instead of router) Spindle with power inverter http://www.buildyourcnc.com/SpindlesAndAccessories.aspx
    - (if purchasing spindle with inverter) General purpose extension cord (240v) (cut the female end off) to provide power to power inverter
    - End Mill(s) http://www.buildyourcnc.com/ProductsEndMills.aspx
    - CAD, and/or CAD-CAM software (to produce geometry, machine operations, and g-code) http://www.buildyourcnc.com/CNCsoftware.aspx
    - CNC control software (to read g-code and control machine) http://www.buildyourcnc.com/CNCsoftware.aspx

    This answer is applicable to most of our machines with the exception of the greenLean and the blueChick since those machines are equipped with a table structure.

    Click the link to respond:
    Can I purchase a computer off Amazon (I have a machine I want to use) and still use the USB interface to drive it with LinuxCNC?

  • Do you need to purchase the Black Toe with integrated computer if you have a dedicated computer to do deisgn and create g-code.

    If you have an existing PC with a parallel port you will not need to purchase the onboard computer system on the blackTooth laser cutter and engraver. You will want to purchase the blackTooth laser engraver that comes with the parallel interface (breakout board). If you have an existing CNC machine that is being used with this PC, you can disconnect the CNC machine and connect the blackTooth to this PC. You will want to have two configurations for your control software.

    Additional Information:
    We have a version of the blackTooth that is 110v and 220v. We generally determine which is sent according to the requirements of the customer and in what country they live.

    Additional Information:
    20

    Additional Information:
    Parallel Port Configuration BIOS settings and Mach 3.

    Click the link to respond:
    Do you need to purchase the Black Toe with integrated computer if you have a dedicated computer to do deisgn and create g-code.