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Question #: 14490

Question: i have Artcam 2013 for an General Inc. Icarver 40913. My computer crash with the Licenses from Delcam i would like to know how to get the licenses.

Current Solution

If you purchased the ArtCAM from us, please send an email to us at customerservice@buildyourcnc.com with the name used with making the order and we will contact the developer to send you the license.

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Other Possible Solutions to this Question

  • I am making my own CNC setup using all the electronics from your website and I have many questions. Please advise how to have my computer recognize the USB connection from my breakout board also I would like to use a water cooled spindle but I need to know the parts required for a 4x10 bed area used for woods and plastics

    You will need PlanetCNC software for the USB breakout board and when plugging in the USB the computer should automatically recognize the board, however you can go into device manager to see if the USB terminal is working correctly.
    The parallel breakout board; the USB is not a connection terminal rather than a power source, and the parallel port will be the communication terminal.
    The items you will need for a water cooled spindle would be: water pump, silicon tubing(length desired by customer), a extension cord(from a hardware store(orange))(1 same gauge wire/length as extension cord).

    Click the link to add information to this solution:
    I am making my own CNC setup using all the electronics from your website and I have many questions. Please advise how to have my computer recognize the USB connection from my breakout board also I would like to use a water cooled spindle but I need to know the parts required for a 4x10 bed area used for woods and plastics

  • I would like to know what the lowest rpm that can be acheived with the 2.2kw spindle and inverter and still have enough torque to drill

    According to the supplier of the 2.2 kW spindle, the safest operating speed for the spindle is 6000 RPM. The supplier also stated that theoretically, the spindle can operate from 0 to 24,000 RPM. I am continuing a dialog with the supplier to delve deeper into understanding the configurations and ramifications of such configurations for operations outside of the safe boundaries into the "theoretical" ranges.

    Additional Information:
    20

    Click the link to add information to this solution:
    I would like to know what the lowest rpm that can be acheived with the 2.2kw spindle and inverter and still have enough torque to drill

  • What would I need to purchase to increase the Z axis stepper motor up one size from the one that comes with the Blacktoe 4.1 with computer? I can't get Patrick to answer e-mails, so I'll try here.

    Thanks for the question. The blackToe z-axis motor is a NEMA 24 425 oz-in stepping motor and the next step up is a NEMA 34 651 oz-in motor located here: https://buildyourcnc.com/item/electronicsAndMotors-nema34-651ozin


    To make it work on the blackToe CNC machine, you would need to fabricate a new mount and the top bearing mount, or request us to fabricate it for you by calling the office.

    Curious, why the need to increase the size? If the motor is having a difficult time, there may be a deeper mechanical issue at play. One issue you may have is that the bearings are needing shim washers to separate the inner and outer races. If the two races are rubbing against the coupling or collar, the bearing may be difficult to turn under the weight of the assembly. If there is too much friction between the anti-backlash nut and the lead screw, you can add some 2-in-1 oil, or other similar lubricant.

    Thank you for using our Customer Service Live. Patrick often answers these questions. We prefer this system over email as these questions will benefit others.

    If you have additional questions or need more explanation relating to this question, please add to this answer.

    User response:
    I have added the shim washer between the bearing and coupling and have always used a light oil on the lead screw. I halved the acceleration on the Z-axis. Then I re-ran a topo that took two hours on the finish pass. No change in my results - the Z-axis slowly dropped until when the program finished and everything went back to the start point, the Z axis was lower by 0.378 inches than when it started at 0.800 above the surface.

    Any suggestions would be appreciated. Maybe I need more shim washers in the assembly between all the bearing surfaces?

    buildyourcnc response:
    Before you add a larger motor, check these first:

    1. take the motor off by remove only the motor screws and removing the motor as well as the coupling half that is secured to the motor shaft.

    2. Turn the lead screw by hand. This will still be connected to the z-axis assembly by the anti-backlash nut, so you will feel the resistance in the upward motion of the z-axis. Does it feel relatively easy to turn, or very difficult?

    3. If the resistance is relatively normal with respect to gravity and normal friction between the anti-backlash nut and the screw, then you may want to half the velocity as well on the z-axis motor tuning, and even reduce the acceleration a bit more. Doing topographical layouts should not require fast z-axis motor travel. Be careful not to lower the z-axis acceleration if you are using constant velocity as this can make the topo "too smooth" where there may be features such as cliffs present. If you need to lower acceleration drastically, then use exact stop rather than constant velocity.

    Another gotcha that may be causing this phenomenon is motor cable/wire chafing. We had this same issue crop up where two wires were shorting only at a specific position because the wires moved just enough to cause these wires to connect. This was caused by a zip tie. Zip ties have a very sharp edge that can cut the insulation of the wire. A hint of this problem is if this phenomenon is only present after working successfully with the machine for a greater period of time.

    Use response:
    I bought a new lead screw, bearings, antibacklash nut, and shim washers (WHICH NEED TO BE IN YOUR ONLINE CATALOG) and installed them. (Like another commentor on this site, my lead screw wouldn't go through the bearings. Simple solution was to chuck it into my drill press and 400 grit smooth it until a snug fit was had. Lowest RPM.)

    Anyhow, I ran another Topo yesterday and got the same results. The wires are not frayed, the acceleration has been halved, the speed reduced to a crawl. When testing manually, twisting the Z axis up was very hard to do compared to lowering it.

    I have thought about a counterbalance of some type, but that introduces lots of other problems.

    Anything you can thing of will certainly help.

    I can send pictures, etc.

    Thanks!

    Buildyourcnc response
    What router/spindle do you have installed?

    User response:
    The one you sold me - 110 V, 1.5KW water cooled.

    User response:
    This problem of the z axis drift has been evident since I first started using the machine a couple of years ago. Lithophanes, stipples, topographic and other heavy z axis users have been particularly bad. It is to the point that I am turning away opportunities for lack of capability.

    Buildyourcnc response:
    I think all options may be exhausted. We will design a new mount that holds a large motor. Please give us a call so we can arrange to send that out to you.

    We just determined that the existing mount need to be adjusted by about one millimeter for the main mounting hoes for the larger NEMA 34 motor to fit. The overall mount will look the same but the outside hole spacing will be adjusted by a very small amount to match the larger motor mounting holes. This new adjustment will be included with all new machines. We will send you the new mount (consisting of two structural pieces) and the longer screws that will be needed to extend to fit the motor frame thickness.

    Additional Information:


    Additional Information:
    They didn't send the longer screws, nor the new required coupling, but I finally got it together and it works just fine. It returns to precise Z zero every time.

    But the motor runs pretty hot because I think it should be run at a higher voltage than the current power supply provides.

    Any new sales of Blacktoe 4.1 should include this modification.

    Cheers.

    Click the link to add information to this solution:
    What would I need to purchase to increase the Z axis stepper motor up one size from the one that comes with the Blacktoe 4.1 with computer? I can't get Patrick to answer e-mails, so I'll try here.

  • HAVE PORTER CABLE 7518 ROUTER ON MY CNC AND WOULD LIKE TO KNOW IF YOUR ER20 COLLET NUT, FOR THE CABLE, WILL FIT ROUTER.

    Yes, our porter cable collets and nuts will fit the porter cable 7518.

    Additional Information:

    Click the link to add information to this solution:
    HAVE PORTER CABLE 7518 ROUTER ON MY CNC AND WOULD LIKE TO KNOW IF YOUR ER20 COLLET NUT, FOR THE CABLE, WILL FIT ROUTER.

  • i would like to turn on my water pump with out3 or 4 when i turn on the spindle. I have Mach3 working with the spindle on out1and 2. I have a relay wiredbut cant get out3 to flip.

    Take a look at these two videos that I created today on Instagram on the proper wiring of a relay to the Mach3 USB controller.

    https://www.instagram.com/tv/CMYGGBtj3cq/?utm_source=ig_web_copy_link
    https://www.instagram.com/tv/CMYLvq9DXVK/?utm_source=ig_web_copy_link

    Don't forget to watch the initial video on the Mach3 USB outputs on the Mach3 USB product page (last video on that page):
    https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board

    Click the link to add information to this solution:
    i would like to turn on my water pump with out3 or 4 when i turn on the spindle. I have Mach3 working with the spindle on out1and 2. I have a relay wiredbut cant get out3 to flip.

  • The motherboard on the computer I bought from you went out. What would you suggest. I have a laptop, could I use it and use a Mach3 USB interface board?

    Yes, you can use a laptop if you have a controller that uses a USB, like the Mach3 USB card. If you don't have that, you can purchase that part here:
    https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board

    If you have a controller board that connects to a 25 pin connector, modern laptops will not be able to connect to that port.

    How old is your CNC computer system?

    Additional Information:
    The CNC computer system is 2013 (5 years). The built in video card went out. I will order the Mach3 USB card. Thank you.

    Additional Information:
    You're welcome

    Click the link to add information to this solution:
    The motherboard on the computer I bought from you went out. What would you suggest. I have a laptop, could I use it and use a Mach3 USB interface board?

  • I ordered a collet set for a Porter Cable router on 10/7, my card was charged on 10/8. I have not heard anything from you as to when it would ship, or even a confirmation of the order. Please let me know the status.

    That order did not show up in our system. We searched and found it in our PayPal activity. We are sending it today. My apologies for this.

    Additional Information:
    I received my order, thank you. However the collet nut will not fit my Porter Cable 690, the threads are too coarse. Can you please send the correct nut, and I will return the wrong nut.
    Thank you,
    Tom

    Additional Information:
    I believe the wrench is different also.

    Additional Information:
    Ok. I will send the correct wrench and collet nut.

    Additional Information:
    It’s Monday 11-16, and I have not received the nut and wrench. Have you shipped it yet?

    Additional Information:
    Let me check.

    Additional Information:
    The set of collets and nut/spanner came straight from the supplier PreciseBits. I am working to understand what went wrong and get it resolved.

    Additional Information:
    Do you have any new info on the status?

    Additional Information:
    It’s now Dec 2nd, I ordered this on Oct 7th. No resolution yet! Still waiting, Not very happy.

    Click the link to add information to this solution:
    I ordered a collet set for a Porter Cable router on 10/7, my card was charged on 10/8. I have not heard anything from you as to when it would ship, or even a confirmation of the order. Please let me know the status.

  • I have a 4x8 CNC and would like to cut my own parts for the Blackfoot. What is the price for the plans and the electronics ?

    The available options for the blackFoot, is only structural components with hardware, and structure components/hardware with electronic components.
    However we currently do not have any plans available for public use/distribution.

    Click the link to add information to this solution:
    I have a 4x8 CNC and would like to cut my own parts for the Blackfoot. What is the price for the plans and the electronics ?

  • However it how do I get the software to work? PlanetCNC sent me a key that looks like it will only work with a backup control board I purchased from them?

    When you plug the USB controller into the computer using a USB cable, and the planet-cnc software is running, you will be presented with a dialog box that will contain a text box for the key that you received from the planet-cnc folks.

    Additional Information:


    Additional Information:
    Is there any other software that will work with your controller Mach3? Thanks for the help!

    Click the link to add information to this solution:
    However it how do I get the software to work? PlanetCNC sent me a key that looks like it will only work with a backup control board I purchased from them?

  • can I purchase just the parallel controller board? I purchased the usb option 4 axis combo and would like to also try the system with my parallel port computer. Any help with this will be greatly appreciated; my goal is to implement mach4.
  • Hi, I'm interested in the 1.5 kW (kilowatt) Water Cooled Spindle with Inverter (VFD), I would like to know about the run out of this spindle?

    Our spindles have a runout of less than .0001 in, which includes that collets that we sell. If you use a collet from another manufacturer, we cannot guarantee this TIR (Total Indicated Runout) dimension.

    Click the link to add information to this solution:
    Hi, I'm interested in the 1.5 kW (kilowatt) Water Cooled Spindle with Inverter (VFD), I would like to know about the run out of this spindle?

  • I am using 5 limit switches on my 3 axis machine. I am using the usb controller for planet cnc. I would like to know where all the wires related to the limit switches get connected? A diagram would be helpful.

    The diagram for wiring the USB interface board is located here: https://buildyourcnc.com/item/electronicsAndMotors-electronic-component-USB-Controller-Breakout#prettyPhoto/2/

    Under the board illustration, there are three smaller diagrams of limit switch wiring. On each, there are two connections, the GND and the pin which are labeled at the ends of the circuit on the diagrams. The pin side would go to the axis label ++ or -- terminal (i.e. X++, or X--). The other end, labeled GND would connect to any ground terminal on the board.

    Click the link to add information to this solution:
    I am using 5 limit switches on my 3 axis machine. I am using the usb controller for planet cnc. I would like to know where all the wires related to the limit switches get connected? A diagram would be helpful.

  • How do I get started I would like to build a cnc router. Making the machine I can do, but I am weak on cad,cam and mach3. I am thinking about a 4’x4’. Do you have plans I can buy?

    We are developing plans for our machine, but they are not completed yet. Please let me know if you would like to be added to our list of customers wanting plans. Thanks,

    Additional Information:
    If you have specific questions regarding CAD, CAM and Control, please add another question to the customer service and I will answer them in detail.

    Click the link to add information to this solution:
    How do I get started I would like to build a cnc router. Making the machine I can do, but I am weak on cad,cam and mach3. I am thinking about a 4’x4’. Do you have plans I can buy?

  • Where is the best place to see projects made with BuildYourCNC CNCs? I would like to get an idea of carving capabilities and cutting Baltic Birch plywood. Thanks.

    You can always come to our offices in Katy TX. If that is not an option, we can do cut in our shop and record video for you. Specify what you would like to cut and we can consider doing this for you.

    Thanks. I've reviewed the gallery and think my question comes down to this- Can I do hardwood carving like Mike M.'s guitar display cases and cut 3/4 inch baltic birch plywood with the same machine?

    Absolutely, the cutting and machining is more a function of how the machining operations are created and specified. Baltic birch is not a tough material and you will be able to cut very aggressively with any of our machine kits.

    Click the link to add information to this solution:
    Where is the best place to see projects made with BuildYourCNC CNCs? I would like to get an idea of carving capabilities and cutting Baltic Birch plywood. Thanks.

  • Do you have any videos or plans for how to make a strong table for a large CNC router? I saw the torsion box videos but would like some more guidance on how to build just a good table.
  • MY COMPUTER DOES NOT HAVE A PARALLEL PORT. HOW DO I INTERFACE WITH THE BREAKOUT BOARD?

    If your computer does not have a parallel port, all you will need is a low cost PCI parallel adapter card (these can be found on amazon for $15-$20). If you plan on using a laptop (not recommended) you can try to find a PCMCIA parallel adapter, but many people have frequent issues with this setup. A more expensive solution would be to purchase a USB smooth stepper board. Unfortunately, we do not supply any of these adapters and cannot attest to their reliability.

    Additional Information:
    ur gay

    Additional Information:

    Click the link to add information to this solution:
    MY COMPUTER DOES NOT HAVE A PARALLEL PORT. HOW DO I INTERFACE WITH THE BREAKOUT BOARD?

  • I have a parallel. breakout board. and no parallel port at the back of my computer do those parallel. cards. work with the breakout board?

    If your computer does not have a parallel port, all you will need is a low cost PCI parallel adapter card (these can be found on amazon for $15-$20). If you plan on using a laptop (not recommended) you can try to find a PCMCIA parallel adapter, but many people have frequent issues with this setup. A more expensive solution would be to purchase a USB smooth stepper board. Unfortunately, we do not supply any of these adapters and cannot attest to their reliability.

    Additional Information:
    ur gay

    Additional Information:

    Click the link to add information to this solution:
    I have a parallel. breakout board. and no parallel port at the back of my computer do those parallel. cards. work with the breakout board?

  • I have an emco vmc 100 mill with a rotary head tool changer I would like to use existing stepper motors do you have a kit you would recommend?

    We currently do not have an available kits for adapting other versions of electronics (motors) to our drivers, other than our complete kits including our steppers.

    For further custom related kits or requests please contact us: customerservice@buildyourcnc.com

    Additional Information:

    Click the link to add information to this solution:
    I have an emco vmc 100 mill with a rotary head tool changer I would like to use existing stepper motors do you have a kit you would recommend?

  • MY COMPUTER DOES NOT HAVE A PARALLEL PORT. HOW DO I INTERFACE WITH THE MACHINE?

    If your computer does not have a parallel port, all you will need is a low cost PCI parallel adapter card (these can be found on amazon for $15-$20). If you plan on using a laptop (not recommended) you can try to find a PCMCIA parallel adapter, but many people have frequent issues with this setup. A more expensive solution would be to purchase a USB smooth stepper board. Unfortunately, we do not supply any of these adapters and cannot attest to their reliability.

    Additional Information:
    ur gay

    Additional Information:

    Click the link to add information to this solution:
    MY COMPUTER DOES NOT HAVE A PARALLEL PORT. HOW DO I INTERFACE WITH THE MACHINE?

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