I purchased the Mach3 USB controller, however when I ran the test procedure, I get no response from the board, however the light comes on but does not flash when I Press the arrow keys, and measurements with the multimeter shows no voltage on the output connections. the meter shows 24 volts on the 24 volt connection across 24v and DCM. I believe the board is corrupt.

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Question #: 14564

Question: I purchased the Mach3 USB controller, however when I ran the test procedure, I get no response from the board, however the light comes on but does not flash when I Press the arrow keys, and measurements with the multimeter shows no voltage on the output connections. the meter shows 24 volts on the 24 volt connection across 24v and DCM. I believe the board is corrupt.

Current Solution

Does the board's light come on at all? Did you try only connecting the controller to the USB, without the 24V connected to see if the board is functioning?

Thanks

Additional Information:
Hi Patrick, Larry Here, I'm still having the same problem with the new board. When I plug the usb cable in the board, I get the flashing light but when I measure the voltage on the output pins I get no voltage at all. Mach3 says that the pins, 1 thru 4 are enabled and the output is enabled on all the pins just the way I set them, but no joy.

Respond:

Other Possible Solutions to this Question

Hi I am trying to activate Mach3 USB Controller Output Terminals to activate a plasma from a output relay. I have looked at the video and applied 24VDC to 24v and dcm and measured from 24v and out1 and get no voltage when activating torch on mach3. The output 1 or 2 does not work.
Take a look at these two videos that I created today on Instagram on the proper wiring of a relay to the Mach3 USB controller.

https://www.instagram.com/tv/CMYGGBtj3cq/?utm_source=ig_web_copy_link
https://www.instagram.com/tv/CMYLvq9DXVK/?utm_source=ig_web_copy_link

Don't forget to watch the initial video on the Mach3 USB outputs on the Mach3 USB product page (last video on that page):
https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board
Click the link to add information to this solution:
Hi I am trying to activate Mach3 USB Controller Output Terminals to activate a plasma from a output relay. I have looked at the video and applied 24VDC to 24v and dcm and measured from 24v and out1 and get no voltage when activating torch on mach3. The output 1 or 2 does not work.
Hi I am trying to activate Mach3 USB Controller Output Terminals to activate a plasma from a output relay. I have looked at the video and applied 24VDC to 24v and dcm and measured from 24v and out1 and get no voltage when activating torch on mach3. The output 1 or 2 does not work.
Take a look at these two videos that I created today on Instagram on the proper wiring of a relay to the Mach3 USB controller.

https://www.instagram.com/tv/CMYGGBtj3cq/?utm_source=ig_web_copy_link
https://www.instagram.com/tv/CMYLvq9DXVK/?utm_source=ig_web_copy_link

Don't forget to watch the initial video on the Mach3 USB outputs on the Mach3 USB product page (last video on that page):
https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board
Click the link to add information to this solution:
Hi I am trying to activate Mach3 USB Controller Output Terminals to activate a plasma from a output relay. I have looked at the video and applied 24VDC to 24v and dcm and measured from 24v and out1 and get no voltage when activating torch on mach3. The output 1 or 2 does not work.
Hi I am trying to activate Mach3 USB Controller Output Terminals to activate a plasma from a output relay. I have looked at the video and applied 24VDC to 24v and dcm and measured from 24v and out1 and get no voltage when activating torch on mach3. The output 1 or 2 does not work.
Take a look at these two videos that I created today on Instagram on the proper wiring of a relay to the Mach3 USB controller.

https://www.instagram.com/tv/CMYGGBtj3cq/?utm_source=ig_web_copy_link
https://www.instagram.com/tv/CMYLvq9DXVK/?utm_source=ig_web_copy_link

Don't forget to watch the initial video on the Mach3 USB outputs on the Mach3 USB product page (last video on that page):
https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board
Click the link to add information to this solution:
Hi I am trying to activate Mach3 USB Controller Output Terminals to activate a plasma from a output relay. I have looked at the video and applied 24VDC to 24v and dcm and measured from 24v and out1 and get no voltage when activating torch on mach3. The output 1 or 2 does not work.
Hi I am trying to activate Mach3 USB Controller Output Terminals to activate a plasma from a output relay. I have looked at the video and applied 24VDC to 24v and dcm and measured from 24v and out1 and get no voltage when activating torch on mach3. The output 1 or 2 does not work.
Take a look at these two videos that I created today on Instagram on the proper wiring of a relay to the Mach3 USB controller.

https://www.instagram.com/tv/CMYGGBtj3cq/?utm_source=ig_web_copy_link
https://www.instagram.com/tv/CMYLvq9DXVK/?utm_source=ig_web_copy_link

Don't forget to watch the initial video on the Mach3 USB outputs on the Mach3 USB product page (last video on that page):
https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board
Click the link to add information to this solution:
Hi I am trying to activate Mach3 USB Controller Output Terminals to activate a plasma from a output relay. I have looked at the video and applied 24VDC to 24v and dcm and measured from 24v and out1 and get no voltage when activating torch on mach3. The output 1 or 2 does not work.
Hi I am trying to activate Mach3 USB Controller Output Terminals to activate a plasma from a output relay. I have looked at the video and applied 24VDC to 24v and dcm and measured from 24v and out1 and get no voltage when activating torch on mach3. The output 1 or 2 does not work.
Take a look at these two videos that I created today on Instagram on the proper wiring of a relay to the Mach3 USB controller.

https://www.instagram.com/tv/CMYGGBtj3cq/?utm_source=ig_web_copy_link
https://www.instagram.com/tv/CMYLvq9DXVK/?utm_source=ig_web_copy_link

Don't forget to watch the initial video on the Mach3 USB outputs on the Mach3 USB product page (last video on that page):
https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board
Click the link to add information to this solution:
Hi I am trying to activate Mach3 USB Controller Output Terminals to activate a plasma from a output relay. I have looked at the video and applied 24VDC to 24v and dcm and measured from 24v and out1 and get no voltage when activating torch on mach3. The output 1 or 2 does not work.
Hi I am trying to activate Mach3 USB Controller Output Terminals to activate a plasma from a output relay. I have looked at the video and applied 24VDC to 24v and dcm and measured from 24v and out1 and get no voltage when activating torch on mach3. The output 1 or 2 does not work.
Take a look at these two videos that I created today on Instagram on the proper wiring of a relay to the Mach3 USB controller.

https://www.instagram.com/tv/CMYGGBtj3cq/?utm_source=ig_web_copy_link
https://www.instagram.com/tv/CMYLvq9DXVK/?utm_source=ig_web_copy_link

Don't forget to watch the initial video on the Mach3 USB outputs on the Mach3 USB product page (last video on that page):
https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board
Click the link to add information to this solution:
Hi I am trying to activate Mach3 USB Controller Output Terminals to activate a plasma from a output relay. I have looked at the video and applied 24VDC to 24v and dcm and measured from 24v and out1 and get no voltage when activating torch on mach3. The output 1 or 2 does not work.
Hi I am trying to activate Mach3 USB Controller Output Terminals to activate a plasma from a output relay. I have looked at the video and applied 24VDC to 24v and dcm and measured from 24v and out1 and get no voltage when activating torch on mach3. The output 1 or 2 does not work.
Take a look at these two videos that I created today on Instagram on the proper wiring of a relay to the Mach3 USB controller.

https://www.instagram.com/tv/CMYGGBtj3cq/?utm_source=ig_web_copy_link
https://www.instagram.com/tv/CMYLvq9DXVK/?utm_source=ig_web_copy_link

Don't forget to watch the initial video on the Mach3 USB outputs on the Mach3 USB product page (last video on that page):
https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board
Click the link to add information to this solution:
Hi I am trying to activate Mach3 USB Controller Output Terminals to activate a plasma from a output relay. I have looked at the video and applied 24VDC to 24v and dcm and measured from 24v and out1 and get no voltage when activating torch on mach3. The output 1 or 2 does not work.
I have your Mach3 usb interface board and am interested in the relay board to turn plasma torch on/off. I have a different relay board that doesn't work, it needs 0/5v from output pin to trigger and the usb board doesn't put out 5 volts. Does this relay board need 5v on output or will work fine with this usb controller?
The Mach3 USB interface board requires 24V relays externally. There are no relays on the mach3 usb board. If you use an external relay on the mach3 usb board, the relay connects to the V+ which is 24V and the output pin is the return.

Additional Information:
I understand what you are saying. Does your relay board work with the Mach3 USB board? If not, what relay board do you suggest to work with this usb controller?

Additional Information:
Our relay board works with our parallel breakout board. An off the shelf SSR (Solid State Relay) made for 24V should work fine.
Click the link to add information to this solution:
I have your Mach3 usb interface board and am interested in the relay board to turn plasma torch on/off. I have a different relay board that doesn't work, it needs 0/5v from output pin to trigger and the usb board doesn't put out 5 volts. Does this relay board need 5v on output or will work fine with this usb controller?
I purchased a USB Breakout board, motors and drivers, paid for CNC USB Controller Software and I CAN NOT "Slave" an axis, but there is an option to do that. The moment I connect USB Breakout Board "Slave" option becomes shaded and I can no longer select it (becomes not functional). What is going on? Need help asap. Thanks
I would not recommend slaving an axis using the method of taking an additional axis from the USB interface. Instead, wire both drivers to a single axis on the USB interface. This will insure perfect signal output to both drivers. If you requre the motors to spin in opposite directions, simply wire one of the motors to the driver reversing the coil A and B connections, or use a hex inverter (https://www.buildyourcnc.com/tutorials/Tutorial-Two-Motors-Spinning-Oppositely-On-Single-Axis).
Click the link to add information to this solution:
I purchased a USB Breakout board, motors and drivers, paid for CNC USB Controller Software and I CAN NOT "Slave" an axis, but there is an option to do that. The moment I connect USB Breakout Board "Slave" option becomes shaded and I can no longer select it (becomes not functional). What is going on? Need help asap. Thanks
Hello. I'm currently building my first CNC router, and I'm powering it with a 3 axis electronics kit that was purchased through your site. I chose to get the Mach 3 USB Breakout board, but now I'm wanting to try to use Linux CNC to work with the computer I have available. Will that work with this board?
The Mach3 USB will not work with Linux CNC. You can use our parallel breakout baord instead (if you have a computer that has a parallel port available).

Here is the link to that interface:
https://www.buildyourcnc.com/item/electronicsAndMotors-parallel-breakout-relay
Click the link to add information to this solution:
Hello. I'm currently building my first CNC router, and I'm powering it with a 3 axis electronics kit that was purchased through your site. I chose to get the Mach 3 USB Breakout board, but now I'm wanting to try to use Linux CNC to work with the computer I have available. Will that work with this board?
I'm new to this and was wondering if I connected something incorrectly... I followed the schematics found on this site for wiring. I purchased the heavy gantry kit with the USB power option. All my lights come on and motor shafts resist turning but, I cannot get movement from Mach3. How do I test my equipment to see if I've damaged anything?
By USB power do you mean the USB board? or do you mean that it is powered through USB but you have the parallel breakout board?

Additional Information:
I was referring to USB Board. Thanks for responding but that issue was resolve. I noticed that Mach 3 was downloaded twice. I copied and pasted RNR file to second copy of Mach 3 and motor runs properly. Should I remove one copy of Mach3 so there is only one? Seems like that could cause confusion. Thanks

Additional Information:
I was referring to USB Board. Thanks for responding but that issue was resolve. I noticed that Mach 3 was downloaded twice. I copied and pasted RNR file to second copy of Mach 3 and motor runs properly. Should I remove one copy of Mach3 so there is only one? Seems like that could cause confusion. Thanks

Additional Information:
I was referring to USB Board. Thanks for responding but that issue was resolve. I noticed that Mach 3 was downloaded twice. I copied and pasted RNR file to second copy of Mach 3 and motor runs properly. Should I remove one copy of Mach3 so there is only one? Seems like that could cause confusion. Thanks
Click the link to add information to this solution:
I'm new to this and was wondering if I connected something incorrectly... I followed the schematics found on this site for wiring. I purchased the heavy gantry kit with the USB power option. All my lights come on and motor shafts resist turning but, I cannot get movement from Mach3. How do I test my equipment to see if I've damaged anything?
I bought Mach 4 and Mach 3 USB Motion card STB4100. The installation Manual you direct me to is for installing board with Mach3. Where can I find directions for the combination of products I bought? The axis motors are held stationary by the magnets but when I try to jog an axis from mach 4 program, no movement.
The fact that you cannot move the motors with the keyboard serves as a clue to a couple possibilities.

- The software may not be communicating with parallel port. (One possibility may be that your step pins are not low active, or vice versa depending on your drivers).
- You may not be in the correct tab of Mach3. Make sure you are in the Program Run tab.
- The jog on/off button on the program run screen may not be lit (invoked).

This address below shows the complete troubleshooting for this type of situation. It will show how to test each pin at the parallel port at the back of the computer and everything else associated with correctly wiring the electronics.

https://buildyourcnc.com/CNCElectronicsandWiring.aspx

Additional Information:
6 axis robot with Mach3 Card 6 Axis Motion Controller
Click the link to add information to this solution:
I bought Mach 4 and Mach 3 USB Motion card STB4100. The installation Manual you direct me to is for installing board with Mach3. Where can I find directions for the combination of products I bought? The axis motors are held stationary by the magnets but when I try to jog an axis from mach 4 program, no movement.
I bought Mach 4 and Mach 3 USB Motion card STB4100. The installation Manual you direct me to is for installing board with Mach3. Where can I find directions for the combination of products I bought? The axis motors are held stationary by the magnets but when I try to jog an axis from mach 4 program, no movement.
I am not using a parallell port. I am using a USB.
Click the link to add information to this solution:
I bought Mach 4 and Mach 3 USB Motion card STB4100. The installation Manual you direct me to is for installing board with Mach3. Where can I find directions for the combination of products I bought? The axis motors are held stationary by the magnets but when I try to jog an axis from mach 4 program, no movement.
I bought a 36V power supply through you, and when I connected it to the wall outlet, it measures in the mid to high 70 Volt range. I then bought one on-line, and got the same result. When I test the line voltage, it reads 111V, so I believe the multimeter is working properly. What am I doing wrong?
We recommend using an extension cord, or some other 3 conductor power cable, that is at least 16 AWG. Cut the end of the cable off, and then strip to expose the three wires, typically white, black and green. Connect the black to L (called Live), white no N (called Nuetral), and green to the 3rd place from the right, that has the three line symbol for Ground. Our supply has a red switch on the side. When looking at the terminals, it will be on the right hand side of the supply. make sure that you have selected the proper input voltage with this switch. Either 220v (used mainly overseas) or 115V (for typical North American power)
Click the link to add information to this solution:
I bought a 36V power supply through you, and when I connected it to the wall outlet, it measures in the mid to high 70 Volt range. I then bought one on-line, and got the same result. When I test the line voltage, it reads 111V, so I believe the multimeter is working properly. What am I doing wrong?
I purchased a brealout board a couple days ago and it does not show under my account as being purchased, the cash was drawn from me. I assumed I could look and see it in my account and get a tracking number when it is shipped
Send me an email so I can confirm the purchase. customerservice@gmail.com
Click the link to add information to this solution:
I purchased a brealout board a couple days ago and it does not show under my account as being purchased, the cash was drawn from me. I assumed I could look and see it in my account and get a tracking number when it is shipped
I decided to connect 5v directly to my usb breakout board, but when I plug the usb cable in, the planetcnc app does not recognize it and the green status light does not come on. I've confirmed that it is getting exactly 5v, and the jumper is removed.
We apologize for this issue, we had a mistake with the labeling on the board! If you reverse the GND, and the 5V on the Alt-power the power will work and the board will be recognized by Planet-CNC.

Once again we apologize for this issue!

User response:
Thanks - glad it is an easy fix! You guys should update the docs - perhaps on the item description for the future confused.

Buildyourcnc Team:
We updated the product page to reflect this error. Many thanks!

Response:
FYI - to anyone who reads this - reversing the polarity on the 5v alt power will indeed damage the board, though not immediately.
Click the link to add information to this solution:
I decided to connect 5v directly to my usb breakout board, but when I plug the usb cable in, the planetcnc app does not recognize it and the green status light does not come on. I've confirmed that it is getting exactly 5v, and the jumper is removed.
I would like to re-order another breakout board, but I would like each output tested beofore shipping. I have recieved a breakout board where the mist coolant doesnt work, and the y-axis sends a 1.5vdc signal voltage. They should all be 5v as you know, or the driver will not read.
If you have received a part that does not work as advertised, or does not function properly, we will ship you a replacement. Please contact customerservice@buildyourcnc.com to make these arrangements.
Click the link to add information to this solution:
I would like to re-order another breakout board, but I would like each output tested beofore shipping. I have recieved a breakout board where the mist coolant doesnt work, and the y-axis sends a 1.5vdc signal voltage. They should all be 5v as you know, or the driver will not read.
What is the correct pin and port setting for auto tool zero on the Mach3 USB interface board. the auto tool macro works but does not stop lowering the bit when it touches the touch plate. It does not blink the digitizer button in the diagnostic menu when the circuit is completed.
The port used with the Mach3 USB controller is Port 3. The pin associated with the input you are using matches the input terminal you are using. For instance, if you are using IN2, the pin number is 2.
Click the link to add information to this solution:
What is the correct pin and port setting for auto tool zero on the Mach3 USB interface board. the auto tool macro works but does not stop lowering the bit when it touches the touch plate. It does not blink the digitizer button in the diagnostic menu when the circuit is completed.
My pokeysCNC board creates and analog signal of 0-10V for 0 to 24000 spindle rpm just like it should from Mach3. However, when the spindle is on, the voltage only gets to about 3.8V for 24000 rpm. It seems like the vfd is drawing more current than the pokeyscnc analog output can produce. It there an easy solution to this problem?
Do you have the Pokeys57CNC connected to a 24V external power supply?

Additional Information:
Yes, a 24V external power supply with the jumper positioned. I'm using the ethernet port so the 24v is the only source of power. I plan to measure the amp draw when I have a chance to see how much the vfd is drawing on the analog out.

Additional Information:
Further information. The resistance across the terminals on the vfd is 22k ohms. With an independent 0-10v current source I can run the spindle from 20 to 400 Hz. The PokeysCNC only gets to 3.8v with the vfd attached (and the vfd is at 150 Hz) compared to 10v when the vfd is not attached. The power to the PokeysCNC is steady at 24.18 V, so I'm not maxing out the power supply. Still looking for thoughts on what might be going on?

Additional Information:
And the other thing - The measured amperage is 0.17 mA for the 0-10 V signal (which makes perfect sense for 3.7 V and 22k Ohms).

Additional Information:
Just to bring finality to this issue - I added a 2.2 microfarad capacitor across the 0-10V input terminal (from signal to ground). This solved the issue. Evidently, it was an electrical noise issue.
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My pokeysCNC board creates and analog signal of 0-10V for 0 to 24000 spindle rpm just like it should from Mach3. However, when the spindle is on, the voltage only gets to about 3.8V for 24000 rpm. It seems like the vfd is drawing more current than the pokeyscnc analog output can produce. It there an easy solution to this problem?