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Question #: 335

Question: THE SEND MAIL IN CONTACT US PAGE OF BUILDYOURCNC.COM WEBSITE DOES NOT WORK. ALSO CALLED MAILTO:

Current Solution

You will need to change the default attribute of the browser that you are using (i.e. Google Chrome, IE, Firefox).

Instructions to change this default attribute:
1. Click on the "start menu"
2. Click on "control panel"
3. Click on "programs"
4. Click on "default programs"
5. Click on "set you default programs"
6. Select the browser that you would like to fix
7. Click on "choose defaults for this program"
8. Find where it says "mailto" and set that to the default that you desire.

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Other Possible Solutions to this Question

  • Does Mach3USB have a selection for motor tuning, if so, where, the selection in the config menu doesn't work

    The motor tuning for any controller under Mach3 is independent of the actual controller. It is actually a function of the steps per unit and setting the velocity which is units/minute and acceleration which is units/minute/minute.

    To adjust the velocity, acceleration and steps/unit, click on config -> motor tuning.

    Click the link to add information to this solution:
    Does Mach3USB have a selection for motor tuning, if so, where, the selection in the config menu doesn't work

  • Does Mach3USB have a selection for motor tuning, if so, where, the selection in the config menu doesn't work

    The motor tuning for any controller under Mach3 is independent of the actual controller. It is actually a function of the steps per unit and setting the velocity which is units/minute and acceleration which is units/minute/minute.

    To adjust the velocity, acceleration and steps/unit, click on config -> motor tuning.

    Click the link to add information to this solution:
    Does Mach3USB have a selection for motor tuning, if so, where, the selection in the config menu doesn't work

  • Are the prices on your website in US dollars?

    Yes, all prices on the website are in US Dollars.

    Click the link to add information to this solution:
    Are the prices on your website in US dollars?

  • Does the 2.2kW 220V Spindle need Euro/AUS-style 240V power (1 hot, 1 neutral, 1 ground) or do North American 220V style welding plugs (2 hots, 1 ground) also work? Thx!

    Our 1.5/2.2kW spindle will work with both setups, in our wiring diagram it is more seen as the Euro/AUS-style, however you can do the same thing with the North American style as well. Also depending on if you have single or three phase 220V, you can use pins R, S, T. A manual will arrive in the VFD box, which will have further information and diagrams.

    Please seek a certified electrician if you are unsure of any aspect in wiring the spindle or VFD, since wiring to main lines will require wiring of the plug and main lines to the inverter and to avoid any damage or injury's while installing the 1.5/2.2kW spindle and VFD combo.

    Click the link to add information to this solution:
    Does the 2.2kW 220V Spindle need Euro/AUS-style 240V power (1 hot, 1 neutral, 1 ground) or do North American 220V style welding plugs (2 hots, 1 ground) also work? Thx!

  • Mach3 USB Interface Board, Backlash Compensation in Mach3 is not working. Does this board support the backlash function?

    In our experience, the backlash compensation is not an ideal mechanism to solve backlash issues. It is best to resolve the backlash issue mechanically regather than through software.

    Boards that handle all instructions on its own chip (which is the case for this all other USB boards) take some control away from Mach3. Without Mach3 having granular control. With that said, we do not have experience with the backlash compensation with that particular board. Our experience with backlash compensation with other boards have resulted in very poor accuracy and undesirable geometrical moves.

    Additional Information:
    zokkj

    Additional Information:
    zokkj

    Additional Information:
    zokkj

    Additional Information:

    Click the link to add information to this solution:
    Mach3 USB Interface Board, Backlash Compensation in Mach3 is not working. Does this board support the backlash function?

  • MY COMPUTER DOES NOT HAVE A PARALLEL PORT. HOW DO I INTERFACE WITH THE BREAKOUT BOARD?

    If your computer does not have a parallel port, all you will need is a low cost PCI parallel adapter card (these can be found on amazon for $15-$20). If you plan on using a laptop (not recommended) you can try to find a PCMCIA parallel adapter, but many people have frequent issues with this setup. A more expensive solution would be to purchase a USB smooth stepper board. Unfortunately, we do not supply any of these adapters and cannot attest to their reliability.

    Additional Information:
    ur gay

    Additional Information:

    Click the link to add information to this solution:
    MY COMPUTER DOES NOT HAVE A PARALLEL PORT. HOW DO I INTERFACE WITH THE BREAKOUT BOARD?

  • MY COMPUTER DOES NOT HAVE A PARALLEL PORT. HOW DO I INTERFACE WITH THE MACHINE?

    If your computer does not have a parallel port, all you will need is a low cost PCI parallel adapter card (these can be found on amazon for $15-$20). If you plan on using a laptop (not recommended) you can try to find a PCMCIA parallel adapter, but many people have frequent issues with this setup. A more expensive solution would be to purchase a USB smooth stepper board. Unfortunately, we do not supply any of these adapters and cannot attest to their reliability.

    Additional Information:
    ur gay

    Additional Information:

    Click the link to add information to this solution:
    MY COMPUTER DOES NOT HAVE A PARALLEL PORT. HOW DO I INTERFACE WITH THE MACHINE?

  • AM NOT SURE HOW TO SET THE Z AXIS TURN ON/OFF LASER WHEN CREATE CODE. KNOW THAT ITS TYPICALLY Z-AXIS MOVEMENT DOES THIS - BUT YOU DONT SHOW ANYTHING HOOKED UP IN PLACE OF AXIS.

    When the z axis is going down, the laser turns on. When the z axis is going up, it turns off. The z axis directions is only a signal that is either 5v or 0v. That determines the direction. In vectric, you will need to set your machining operations with a very very small depth so the time it takes to get to its final depth is a very short time.

    Click the link to add information to this solution:
    AM NOT SURE HOW TO SET THE Z AXIS TURN ON/OFF LASER WHEN CREATE CODE. KNOW THAT ITS TYPICALLY Z-AXIS MOVEMENT DOES THIS - BUT YOU DONT SHOW ANYTHING HOOKED UP IN PLACE OF AXIS.

  • WHAT LONGEST RUNNING RACE IN THE OLYMPIC GAMES CALLED?

    The marathon is the longest running race in the Olympic games.

    Additional Information:
    marathon

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    50 km walk

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    decathlon

    Additional Information:
    decathlon

    Additional Information:
    decathlon

    Additional Information:
    decathlon

    Additional Information:
    decathlon

    Additional Information:
    decathlon

    Additional Information:
    decathlon

    Additional Information:
    decathlon

    Additional Information:
    decathlon

    Additional Information:
    decathlon

    Additional Information:
    decathlon

    Additional Information:
    decathlon

    Additional Information:
    decathlon

    Additional Information:
    Which group was no.1 in the charts in ?95 with ?back for good??


    Additional Information:
    Which is the longest running event in the Olympics

    Click the link to add information to this solution:
    WHAT LONGEST RUNNING RACE IN THE OLYMPIC GAMES CALLED?

  • I trying to setup your USB Controller card. The planetcnc does not load the card, no driver for usb card. Using windows 8.1.

    To install the USB breakout board, there will be no driver to install nor any pop-up will be viewed in your windows task-bar, except only to notify that a USB device has been connected.

    If you have planet-cnc installed it should automatically ask for a license number, which if you don't have you will continue without entering any numbers. Please read carefully since there is a pop-up that can erase the entire firmware on your board, and you will basically have a dead board.

    Please email customerservice@buildyourcnc.com for further assitance.

    Additional Information:
    For Windows 8.1 you need to follow special driver installation steps. Download Planet-cnc software MANUAL and scroll down to that paragraph (without it you will not be able to install and use your board).

    Click the link to add information to this solution:
    I trying to setup your USB Controller card. The planetcnc does not load the card, no driver for usb card. Using windows 8.1.

  • DOES THE PRICE OF 2’ X 4’ ROUTER INCLUDE EVERYTHING WOULD NEED TO START ROUTING?

    You will need the following:
    - router/spindle for the machine
    - computer to control the machine
    - construct a table if the optional table is not purchased
    - wire and cable to connect all of the electronics

    Additional Information:
    - software to run the gcode (purchased separately)

    Click the link to add information to this solution:
    DOES THE PRICE OF 2’ X 4’ ROUTER INCLUDE EVERYTHING WOULD NEED TO START ROUTING?

  • MY LASER MACHINE VERTICAL DOES NOT ACTIVATE THE LASER TUBE, VERIFY THE POWER SUPPLIES AND THEY ARE WORKING WHICH THE PROBLEM CAN BE

    Same issue here -- TTL output from the AWC708C never seems to be pulled low. Still troubleshooting.

    Click the link to add information to this solution:
    MY LASER MACHINE VERTICAL DOES NOT ACTIVATE THE LASER TUBE, VERIFY THE POWER SUPPLIES AND THEY ARE WORKING WHICH THE PROBLEM CAN BE

  • WAS WONDERING IF YOU COULD TELL ME WHETHER OR NOT SHIP ANY OF YOUR KIT PRODUCTS TO THE UK?

    You can determine if the area is serviceable by:
    - selecting the items you want to purchase on the website
    - go to the cart (shopping cart top left of any webpage)
    - log in, or register
    - Enter the address and click on calculate shipping.

    The webpage will return the direct rates and whether your area is serviced or not. Feel free to enter any address as long as you are able to receive the package from that address.

    Click the link to add information to this solution:
    WAS WONDERING IF YOU COULD TELL ME WHETHER OR NOT SHIP ANY OF YOUR KIT PRODUCTS TO THE UK?

  • Mach 3 USB motion card: what two pins do I use for the limit switches and E stop button? One of the wires pulled lose and I don't remember what the other contact was.

    You can use any of the inputs on the mach3 controller. If there is a free terminal input terminal, use that one. You will need to modify the input number in the inputs tab in config->Ports&pins to assign the limit to the correct input number. When adding the pin number, make sure that the port number is 3.

    Click the link to add information to this solution:
    Mach 3 USB motion card: what two pins do I use for the limit switches and E stop button? One of the wires pulled lose and I don't remember what the other contact was.

  • DOES THE SOFTWARE WORK ON AN APPLE?

    There are several CAD/CAM programs out there for MacOS. Here is a list of a few: http://www.macuser.de/forum/f53/3d-2d-cad-395058/#post4499316
    I've also read good things about punchCAD: http://www.punchcad.com/
    Of course, there is always SketchUp if you are in a pinch. There are a few CAM plugins for SketchUp as well, but I've never used them, so I can't vouch for them.

    CAD/CAM will get you as far as designing your parts and producing the g-code, but if you also want to run the CNC machine with your Mac, you will need a piece of software similar to Mach3 or EMC to run the g-code. I haven't been able to find anything like these programs that runs on Mac, so you may have to run Mach3 or EMC in Windows using Boot Camp or a virtual machine such as VMware or Parallels.

    Personally, I would use the Mac to do all the CAD/CAM, then use a cheap PC to run the CNC machine.

    Additional Information:


    Additional Information:
    EasyDNC for OSX
    www.dnc-x.com

    Additional Information:


    Additional Information:
    Hi guys I’m new to the cnc and I’m beginning to learn how to operate and cad-cam software also my cnc runs on Mach3 my questions is if I should use MacBook to do all designs if I can have all this software to run on Mac or I have to use windows software to operate it? I have separate small computer connected to the cnc table who have Mach3 on it please help. Also if you know any other software much easy for beginners please let me know thank you guys!
    My email if needed is r1jastrzebski@gmail.com

    Additional Information:


    Additional Information:
    Hi , thank you for your advise!

    Additional Information:
    Hi , thank you for your advise!

    Additional Information:
    Hi , thank you for your advise!

    Additional Information:
    Hi , thank you for your advise!

    Additional Information:

    Click the link to add information to this solution:
    DOES THE SOFTWARE WORK ON AN APPLE?

  • THE GANTRY MOUNTED SPINDLE WATER COOLER PUMP THAT I PURCHASED DOES NOT OPERATE NO MATTER HOW CONNECT THREE WIRES TO TWO WIRE POWER SUPPLY.

    The 12V power supply has 3 terminals for AC in: N, L and earth ground. The output of the 12V power supply has 2 DC + and - terminals. Cut the connectors off of the ends of the fan and pump wires. Strip the red and black wires of both units. The fan will connect to the 12V power supply red to the + and black to the -. The pump will connect in the same way, but the white is not connected.

    If you have a pump that has a grey and black wire on the large connector, the grey is the 12VDC V+ wire and the black wire goes to the V-. The extra wire does not need to be connected.

    Click the link to add information to this solution:
    THE GANTRY MOUNTED SPINDLE WATER COOLER PUMP THAT I PURCHASED DOES NOT OPERATE NO MATTER HOW CONNECT THREE WIRES TO TWO WIRE POWER SUPPLY.

  • DOES THE SOFTWARE WORK ON A MAC?

    There are several CAD/CAM programs out there for MacOS. Here is a list of a few: http://www.macuser.de/forum/f53/3d-2d-cad-395058/#post4499316
    I've also read good things about punchCAD: http://www.punchcad.com/
    Of course, there is always SketchUp if you are in a pinch. There are a few CAM plugins for SketchUp as well, but I've never used them, so I can't vouch for them.

    CAD/CAM will get you as far as designing your parts and producing the g-code, but if you also want to run the CNC machine with your Mac, you will need a piece of software similar to Mach3 or EMC to run the g-code. I haven't been able to find anything like these programs that runs on Mac, so you may have to run Mach3 or EMC in Windows using Boot Camp or a virtual machine such as VMware or Parallels.

    Personally, I would use the Mac to do all the CAD/CAM, then use a cheap PC to run the CNC machine.

    Additional Information:


    Additional Information:
    EasyDNC for OSX
    www.dnc-x.com

    Additional Information:


    Additional Information:
    Hi guys I’m new to the cnc and I’m beginning to learn how to operate and cad-cam software also my cnc runs on Mach3 my questions is if I should use MacBook to do all designs if I can have all this software to run on Mac or I have to use windows software to operate it? I have separate small computer connected to the cnc table who have Mach3 on it please help. Also if you know any other software much easy for beginners please let me know thank you guys!
    My email if needed is r1jastrzebski@gmail.com

    Additional Information:


    Additional Information:
    Hi , thank you for your advise!

    Additional Information:
    Hi , thank you for your advise!

    Additional Information:
    Hi , thank you for your advise!

    Additional Information:
    Hi , thank you for your advise!

    Additional Information:

    Click the link to add information to this solution:
    DOES THE SOFTWARE WORK ON A MAC?

  • DOES ANY OF THE SOFTWARE THAT COMES WITH IT COMPATIBLE MAC 10.6?

    There are several CAD/CAM programs out there for MacOS. Here is a list of a few: http://www.macuser.de/forum/f53/3d-2d-cad-395058/#post4499316
    I've also read good things about punchCAD: http://www.punchcad.com/
    Of course, there is always SketchUp if you are in a pinch. There are a few CAM plugins for SketchUp as well, but I've never used them, so I can't vouch for them.

    CAD/CAM will get you as far as designing your parts and producing the g-code, but if you also want to run the CNC machine with your Mac, you will need a piece of software similar to Mach3 or EMC to run the g-code. I haven't been able to find anything like these programs that runs on Mac, so you may have to run Mach3 or EMC in Windows using Boot Camp or a virtual machine such as VMware or Parallels.

    Personally, I would use the Mac to do all the CAD/CAM, then use a cheap PC to run the CNC machine.

    Additional Information:


    Additional Information:
    EasyDNC for OSX
    www.dnc-x.com

    Additional Information:


    Additional Information:
    Hi guys I’m new to the cnc and I’m beginning to learn how to operate and cad-cam software also my cnc runs on Mach3 my questions is if I should use MacBook to do all designs if I can have all this software to run on Mac or I have to use windows software to operate it? I have separate small computer connected to the cnc table who have Mach3 on it please help. Also if you know any other software much easy for beginners please let me know thank you guys!
    My email if needed is r1jastrzebski@gmail.com

    Additional Information:


    Additional Information:
    Hi , thank you for your advise!

    Additional Information:
    Hi , thank you for your advise!

    Additional Information:
    Hi , thank you for your advise!

    Additional Information:
    Hi , thank you for your advise!

    Additional Information:

    Click the link to add information to this solution:
    DOES ANY OF THE SOFTWARE THAT COMES WITH IT COMPATIBLE MAC 10.6?

  • I installed the USB CNC Planet and got out of your USB controler $ 75 .Viska have linked to a video 'Party - 2.. X - running and y and z-axis does not work, it moves step motors and controller positions X -axis works, and Y and Z does not work.

    Recommend first test to check a non-working axis, is to connect the current working axis(ex X-axis) to either the y/z axis to test the actual board and wiring in other axis setup. If tests failed and working (x-axis setup) does not working in the new axis location, go the Planet-CNC/File/Settings/Axes and check if your current non-working axis setup requires a inverted pulse. Check box and test again.
    Next test if first fails, is to check continuity in your wires. A simple multimeter(ohm's) will work, just connect the positive and negative ends to one side of the same wire and if reading comes to 0.000, wire has continuity and if reads 0.L then there is a break in the wire and should be replaced.

    Click the link to add information to this solution:
    I installed the USB CNC Planet and got out of your USB controler $ 75 .Viska have linked to a video 'Party - 2.. X - running and y and z-axis does not work, it moves step motors and controller positions X -axis works, and Y and Z does not work.

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