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Question #: 6912

Question: Hello, I have a blacktooth laser cutter, the machine has 10hrs of work, suddenly in the middle of a job the laser beam lost all power, I can still se the purple plasma beam but with no power or intensity, the tube is fine, water is running through and there is no arcing to the chasis or some other part. I think it might be a faulty PS how can I test it, Do I have a warranty on it?

Current Solution

To verify, you are still getting the laser tube to fire, but the laser beam is weak and cannot cut or engrave any materials correct?

Have you checked your tube's tungsten post terminals to make sure they are getting good contact?
The Laser tube and laser power supply both have manufacture warranty, please email customerservice@buildyourcnc.com for further assistance.

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