If your laser machine needs to reflect off of three mirrors before it finally passes the focal lens, then I would recommend realigning the laser.

You might also want to see if the nozzle is hot. If so, then the laser energy is hitting some of the nozzle body and not all of the laser energy is exiting the small aperture of the nozzle. To determine if this is the cause, remove the nozzle and try the operation again to see if you have better results. If the results are better with the nozzle off, then realign the mirrors. If you are still having difficulty getting the laser energy to exit the nozzle, increase the diameter of the nozzle aperture.

If you are still having poor results, take a look at the focal lens and the mirrors for any debris. An unclean lens and mirrors are a common cause of poor lasing performance.

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The tube is illuminated but I don't get clear firing to the piece. This is a rastering work and I get faint results and then it will be fine, then nothing. Tube changes from pink to solid line purple even when vectoring or manually holding the fire button.

The fact that you cannot move the motors with the keyboard serves as a clue to a couple possibilities.

- The software may not be communicating with parallel port. (One possibility may be that your step pins are not low active, or vice versa depending on your drivers).
- You may not be in the correct tab of Mach3. Make sure you are in the Program Run tab.
- The jog on/off button on the program run screen may not be lit (invoked).

This address below shows the complete troubleshooting for this type of situation. It will show how to test each pin at the parallel port at the back of the computer and everything else associated with correctly wiring the electronics.

https://buildyourcnc.com/CNCElectronicsandWiring.aspx




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6 axis robot with Mach3 Card 6 Axis Motion Controller

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I have a home built CNC running Mach 3. I have power to all the motors and the breakout board but no movement when running g-code. I cannot even manually move the motors with the arrow keys or page up and down. It also has an integrated 120v receptacle showing an open ground. I don't know if all this is related.

What interface board are you using? Typically, this will be an issue with the computer that MAch3 is installed. The only other component that may affect this would be the interface between the computer and the machine.

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mach3 freezes in the middle of a run, I don't get any message. I have press reset and then the jog buttons work. I have to reset the zero and start from the last line when the machine stopped. It happens mostly during the finishing part of the g-code file

To verify, you are still getting the laser tube to fire, but the laser beam is weak and cannot cut or engrave any materials correct?

Have you checked your tube's tungsten post terminals to make sure they are getting good contact?
The Laser tube and laser power supply both have manufacture warranty, please email customerservice@buildyourcnc.com for further assistance.

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Hello, I have a blacktooth laser cutter, the machine has 10hrs of work, suddenly in the middle of a job the laser beam lost all power, I can still se the purple plasma beam but with no power or intensity, the tube is fine, water is running through and there is no arcing to the chasis or some other part. I think it might be a faulty PS how can I test it, Do I have a warranty on it?

Since you mentioned there is a nasty smell, I'm wondering if there might have been a issue with the power supply. Can you email us your name for the order and specific voltage you are using for the redFly? at techsupport@buildyourcnc.com. Also I want to mention if you have the USB cord plugged in to the redFly if it has the parallel interface board?

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When I first hooked up my redFly and was manually testing all the axes, everything was going well, then my Y axis stopped working all together, and now my X and Z have stopped also and my redFly has a nasty smell coming from it and none of the stepper motors seem to be getting power.

The license file should be called Mach1Lic.Dat, you can copy it to a Mach3 folder on another computer and it will register the program.

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You sent my my activation code which I have jealously, guarded on my Desktop till needed, now, unfortunately I cant get it to copy from Desktop to the computer and Mach3, is it possible to get advice on this or maybe a replacement that can be put on a stick then plugged into my Mach3 computer. This is how I have tried but when I open the folder it is empty. Thanks for your patience with me.

If the machine is not moving when you use a control program to control the electronics, there could be a many reasons this could happen.

First, make sure that you followed the electronics videos: https://www.buildyourcnc.com/CNCElectronicsandWiring.aspx

The computer sends pulses from the conmputer while the control program interprets the g-code. These puses from the computer should be received in the correct form from the breakout board, or interface. Make sure that the step low active is enabled if the pin is connected to the CP- (PUL-, or STEP-) and the 5v is connected to the CP+ (PUL+ or STEP?+) at the driver.

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I'm trying to test cnc with Mach 3 as it says in the book. When I send the g codes, nothing happens. I occasionally hear a bump from the machine, but there's no real rhyme or reason as to when it will bump. What could be wrong?

We recommend using an extension cord, or some other 3 conductor power cable, that is at least 16 AWG. Cut the end of the cable off, and then strip to expose the three wires, typically white, black and green. Connect the black to L (called Live), white no N (called Nuetral), and green to the 3rd place from the right, that has the three line symbol for Ground. Our supply has a red switch on the side. When looking at the terminals, it will be on the right hand side of the supply. make sure that you have selected the proper input voltage with this switch. Either 220v (used mainly overseas) or 115V (for typical North American power)

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I bought a 36V power supply through you, and when I connected it to the wall outlet, it measures in the mid to high 70 Volt range. I then bought one on-line, and got the same result. When I test the line voltage, it reads 111V, so I believe the multimeter is working properly. What am I doing wrong?

Make sure the input port is set to port 3.

Additional Information:
Make sure the input port is set to port 3.

Additional Information:
Make sure the input port is set to port 3.

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I can not get my limit switches to work properly on my Mach3 USB controller. I know I have it wired correctly. I can not reset mach3 by either the reset button or the squealy line button below the exap button without unplugging the 24 volt power supply. I have watched the youtube videos at least 20 times and verified and triple verified the wiring. I can send photos to an email address.

The drivers have quite a bit of protection, so you probably won't ruin anything. You motors are jumping and that is just the motors engaging from getting power from the power supply.

There could be many reasons your motors don't turn. Consider these troubleshooting tips:

- If you are using our parallel breakout board, make sure that the step pins are set for active low (config -> Ports and Pins -> Motor Outputs -> the steps pins should be enabled and set active low)

- The parallel breakout board is powered (connect the USB to the computer using a USB cable)

- In Mach3, make sure you have jog enabled (a little green button at thelower middle of the page in the program run screen).

Additional Information:


Additional Information:
DS26

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My stepper motors stopped working all of a sudden. Mach 3 is running fine, just no signals getting to the motors. The lights on the motor drivers began blinking erratically when this started. Any advice where a problem like this can come from would be greatly appreciated.

Yes, we can help you with leveling your CNC machine even if you didn't purchase it from us.

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[789] I need to level my cnc machine, but I didn't purchase it from you, so: Do you offer tech support with leveling a cnc? Because I don't see this problem listed .And: Do you offer support if my machine was purchased in China or from another vendor?

You may need to use a mouse and keyboard that have a physical connection to the computer via a USB port if your mouse and keyboard do not have this. At the restore point, the Bluetooth connection with your mouse and keyboard may not exists.

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Has anyone had an issue with the computer saying it needs to restore? Problem is when it gets to the restore screen the mouse and keyboard have no power. It needs you to click restore and with no power to the mouse or keyboard you can't select anything.

The Mach3 USB will not work with Linux CNC. You can use our parallel breakout baord instead (if you have a computer that has a parallel port available).

Here is the link to that interface:
https://www.buildyourcnc.com/item/electronicsAndMotors-parallel-breakout-relay

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Hello. I'm currently building my first CNC router, and I'm powering it with a 3 axis electronics kit that was purchased through your site. I chose to get the Mach 3 USB Breakout board, but now I'm wanting to try to use Linux CNC to work with the computer I have available. Will that work with this board?

Is the signal gnd on the laser power supply connected to a gnd on the breakout board? Do you hear a high pitched sound, like a TV set with an antenna getting interference, but with a high pitch?

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OUR FIRST ATTEMPTS WERE WITH THE PLANET-CNC SOFTWARE, GOING THROUGH USB BOB. NO PROBLEM GETTING X & Y AXIS TO MOVE BUT UNABLE GET ANY ACTIVITY ON Z AXIS. WE THEN INSTALLED MANUAL SWITCH BETWEEN 5V AND TL, JOY. DISCONNECTED BOB FROM TH, MOVED OVER TH TL STILL

The 2.5 amp driver can only accept a power supply between 12 volts and 24 volts. If a 36 volt power supply is used for this driver, the main driver chip will exceed its maximum voltage rating and cause failure.

If you need to spin your motor faster, you can either use a more appropriate driver (i.e. 3.0 amp driver) or you can change the mechanical parts so the axis has faster travel.

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Additional Information:



Additional Information:

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Can I connect a 36V power supply to 2.5 AMP Stepper Motor Driver. On the actual driver it shows 12V - 24V, but in the description and data sheet it indicates that it can accept 8V - 45V. Will I benefit from more powerful power supply. Thanks

You may want to try using a ferrite core or an inductor in addition to the shielded cable. Also, make sure you are grounding the shield at both ends. Even though this is not high frequency, grounding the shield at both ends in a motor scenario may help. Also, try to reduce any parallel wire runs.

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[575] Hi, I plug HY 220v spindle on the board. It work, but the is a unstable frequency on the spindle. I put shielded wires from BOB to Inverter, and from Inverter to Spindle. But the problem still there. I read that I have to put a Analogue PWM, is that true, or I have problem with my wires... Thank you

Stepper motors are known to make noises while function, however this does not affect accuracy or job function. However we recommend to check your wiring for solid connections, and for good connectivity!



On a personal note, here is one cool video dealing with making songs with stepper motors!

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I bought and built the Blacktooth laser cutter. It works, but one of the stepper motors makes a loud static hiss a second after the CNC power supply is turned on or off, and makes loud tweets and twirps when running. It seems to operate fine otherwise. I was wondering if it was "going bad" or if that is normal?

The Mach3 USB interface board requires 24V relays externally. There are no relays on the mach3 usb board. If you use an external relay on the mach3 usb board, the relay connects to the V+ which is 24V and the output pin is the return.

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I understand what you are saying. Does your relay board work with the Mach3 USB board? If not, what relay board do you suggest to work with this usb controller?

Additional Information:
Our relay board works with our parallel breakout board. An off the shelf SSR (Solid State Relay) made for 24V should work fine.

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I have your Mach3 usb interface board and am interested in the relay board to turn plasma torch on/off. I have a different relay board that doesn't work, it needs 0/5v from output pin to trigger and the usb board doesn't put out 5 volts. Does this relay board need 5v on output or will work fine with this usb controller?

Please contact us at sales@buildyourcnc.com so we can provide you with assistance on your order

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I am trying to purchase a kit for our school in Singapore, and your site keeps refusing our corporate AMEX card. Can you help us figure out what is up with that? Are you not ship to Singapore or something? Our AMEX rep says that the account is authorised for this purchase from our end, so the problem may be with your site? Please advise.