Asus Laptop win11 running Mach3USB and rnrmotion board. Sporadic event. Everything starts and looks correct. Readouts show motor movement with arrow keys, however, motors don't move. Came back 1 day later to resolve and everything worked fine. this has happened 3 time in the last year. I am having this problem right now. What should I do?

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Question #: 15163

Question: Asus Laptop win11 running Mach3USB and rnrmotion board. Sporadic event. Everything starts and looks correct. Readouts show motor movement with arrow keys, however, motors don't move. Came back 1 day later to resolve and everything worked fine. this has happened 3 time in the last year. I am having this problem right now. What should I do?

Current Solution

In the scenario where the motors are not moving, do you see the red LED on the Mach3 USB controller blinking fast?

- If not, then there is a communication issue between the computer and the Mach3 USB controller.

- If you do see the blinking, then there is an issue between the Mach3 USB controller and the drivers, or a power supply issue (the power supply that is connected to the drivers that power the motors).

Additional Information:
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Other Possible Solutions to this Question

I have a home built CNC running Mach 3. I have power to all the motors and the breakout board but no movement when running g-code. I cannot even manually move the motors with the arrow keys or page up and down. It also has an integrated 120v receptacle showing an open ground. I don't know if all this is related.
The fact that you cannot move the motors with the keyboard serves as a clue to a couple possibilities.

- The software may not be communicating with parallel port. (One possibility may be that your step pins are not low active, or vice versa depending on your drivers).
- You may not be in the correct tab of Mach3. Make sure you are in the Program Run tab.
- The jog on/off button on the program run screen may not be lit (invoked).

This address below shows the complete troubleshooting for this type of situation. It will show how to test each pin at the parallel port at the back of the computer and everything else associated with correctly wiring the electronics.

https://buildyourcnc.com/CNCElectronicsandWiring.aspx

Additional Information:
6 axis robot with Mach3 Card 6 Axis Motion Controller
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I have a home built CNC running Mach 3. I have power to all the motors and the breakout board but no movement when running g-code. I cannot even manually move the motors with the arrow keys or page up and down. It also has an integrated 120v receptacle showing an open ground. I don't know if all this is related.
I have a ShopBot CNC that was converted to Mach 3. The controller has gone out. I pourchased your Pokeys57 board, but I'm not sure I have everything I need. I think my motor drivers are OK, but am not sure how to wire them to what I purchased from you. Need Help. How can we make this work, or do I need a different board to distribute the movement signals to my drivers?
You should have no problem connecting the Pokeys57CNC controller to the drivers of your machine as long as the drivers have step (Pulse or PUL) and direction (DIR) terminals. You will need the cable pack that is sold separately so you can connect the headers/connectors of the pokeys57cnc controller to the drivers using ribbon cables.

I show this process in great detail on this page:
https://buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach4-mach3-USB-ethernet-Board

Is you scroll down on the page, you will see a set of videos that show the process step-by-step.
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I have a ShopBot CNC that was converted to Mach 3. The controller has gone out. I pourchased your Pokeys57 board, but I'm not sure I have everything I need. I think my motor drivers are OK, but am not sure how to wire them to what I purchased from you. Need Help. How can we make this work, or do I need a different board to distribute the movement signals to my drivers?
I have your Nema 24 electronics kit and am having problems with the Z axis dropping over time. I am using a PC 8902 motor. Any ideas on what the problem is? What should be the motor tuning values in Mach3? Thanks
Make sure all your bolts/screws are tighten correctly and if using a lead screw make sure your anti-backlash nut is not offset. Now a default setting will be 10101100 for your driver dip switch settings and in motor tuning (mach3) 1600 steps per, 400.02 velocity, 4 in acceleration. now the acceleration and velocity can be adjusted to move your machine faster, but if set to high they could stall. Make sure you have the correct wiring from your motor to your driver (https://www.buildyourcnc.com/Documents/PN.SM60HT86-2008BF-U%20(inhouse%20PN.60BYGH303-13)%20(1).pdf).
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I have your Nema 24 electronics kit and am having problems with the Z axis dropping over time. I am using a PC 8902 motor. Any ideas on what the problem is? What should be the motor tuning values in Mach3? Thanks
I bought a 'BuildyourCNC V1' relay board to go with my mach3 usb controller. I have been sent a 'Songle' relay. It's not the one in your picture and it's got different connections, for which there isn't a wiring diagram. The one I ordered says it is 5v, this one seems to be saying it's a 24v unit. Can you please explain what has happened? Thanks
The Mach3 USB interface board requires 24V relays externally. There are no relays on the mach3 usb board. If you use an external relay on the mach3 usb board, the relay connects to the V+ which is 24V and the output pin is the return.

Additional Information:
I understand what you are saying. Does your relay board work with the Mach3 USB board? If not, what relay board do you suggest to work with this usb controller?

Additional Information:
Our relay board works with our parallel breakout board. An off the shelf SSR (Solid State Relay) made for 24V should work fine.
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I bought a 'BuildyourCNC V1' relay board to go with my mach3 usb controller. I have been sent a 'Songle' relay. It's not the one in your picture and it's got different connections, for which there isn't a wiring diagram. The one I ordered says it is 5v, this one seems to be saying it's a 24v unit. Can you please explain what has happened? Thanks
I bought a 'BuildyourCNC V1' relay board to go with my mach3 usb controller. I have been sent a 'Songle' relay. It's not the one in your picture and it's got different connections, for which there isn't a wiring diagram. The one I ordered says it is 5v, this one seems to be saying it's a 24v unit. Can you please explain what has happened? Thanks
The Mach3 USB interface board requires 24V relays externally. There are no relays on the mach3 usb board. If you use an external relay on the mach3 usb board, the relay connects to the V+ which is 24V and the output pin is the return.

Additional Information:
I understand what you are saying. Does your relay board work with the Mach3 USB board? If not, what relay board do you suggest to work with this usb controller?

Additional Information:
Our relay board works with our parallel breakout board. An off the shelf SSR (Solid State Relay) made for 24V should work fine.
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I bought a 'BuildyourCNC V1' relay board to go with my mach3 usb controller. I have been sent a 'Songle' relay. It's not the one in your picture and it's got different connections, for which there isn't a wiring diagram. The one I ordered says it is 5v, this one seems to be saying it's a 24v unit. Can you please explain what has happened? Thanks
My pokeysCNC board creates and analog signal of 0-10V for 0 to 24000 spindle rpm just like it should from Mach3. However, when the spindle is on, the voltage only gets to about 3.8V for 24000 rpm. It seems like the vfd is drawing more current than the pokeyscnc analog output can produce. It there an easy solution to this problem?
Do you have the Pokeys57CNC connected to a 24V external power supply?

Additional Information:
Yes, a 24V external power supply with the jumper positioned. I'm using the ethernet port so the 24v is the only source of power. I plan to measure the amp draw when I have a chance to see how much the vfd is drawing on the analog out.

Additional Information:
Further information. The resistance across the terminals on the vfd is 22k ohms. With an independent 0-10v current source I can run the spindle from 20 to 400 Hz. The PokeysCNC only gets to 3.8v with the vfd attached (and the vfd is at 150 Hz) compared to 10v when the vfd is not attached. The power to the PokeysCNC is steady at 24.18 V, so I'm not maxing out the power supply. Still looking for thoughts on what might be going on?

Additional Information:
And the other thing - The measured amperage is 0.17 mA for the 0-10 V signal (which makes perfect sense for 3.7 V and 22k Ohms).

Additional Information:
Just to bring finality to this issue - I added a 2.2 microfarad capacitor across the 0-10V input terminal (from signal to ground). This solved the issue. Evidently, it was an electrical noise issue.
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My pokeysCNC board creates and analog signal of 0-10V for 0 to 24000 spindle rpm just like it should from Mach3. However, when the spindle is on, the voltage only gets to about 3.8V for 24000 rpm. It seems like the vfd is drawing more current than the pokeyscnc analog output can produce. It there an easy solution to this problem?
I am looking at getting a 4x8 cnc router kit. I am having a hard time figuring out what is included in the kit and what else i will need to buy with it to get off the ground and running. Is there someone i could talk to to walk me through it? If not, can you break down what all I need to go from scratch to a running set up? thanks
Hi, you can call me at the 281-815-7701 number. Please leave a message when you call as most of the calls are screened to avoid scam calls. You can also email me at customerservice@buildyourcnc.com or phooddaniel@berkeley.edu.

The newer kits that are featured on the home page include everything you need except a computer and software. The legacy CNC routers that are located in the CNC machines menu selection include all of the parts for the gantry, but you will need to build the table yourself. All of the information on the measurements to be followed for the table construction are on the machine pages.
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I am looking at getting a 4x8 cnc router kit. I am having a hard time figuring out what is included in the kit and what else i will need to buy with it to get off the ground and running. Is there someone i could talk to to walk me through it? If not, can you break down what all I need to go from scratch to a running set up? thanks
Lost Comm with steppers: I have been running Mach3 with my Black Toe for years. This morning, I booted up, motors locked up. Started Mach, hit reset, and nothing. Can't move. Checked plugs. Diag screen says OK. What to look for? I have the BYOCNC Computer/contoller box.
New clues. I loaded a different profile I have used for another machine and my Black Toe moves. Of course all the settings are different. I load my normal profile and no ports, pins, or outputs light up.
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Lost Comm with steppers: I have been running Mach3 with my Black Toe for years. This morning, I booted up, motors locked up. Started Mach, hit reset, and nothing. Can't move. Checked plugs. Diag screen says OK. What to look for? I have the BYOCNC Computer/contoller box.
Hi I have ordered the ARM Microcontroller Beginners Kit (STM32F0) on the 23rd of April but the shipping has still yet to arrive. I did not create an account at the time of purchasing and I am not in the address I provided anymore. May I know how should I go about this problem
Yes, if you have an ordering or shipping issue, please call us during our normal business hours and we will personally look into the issue.
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Hi I have ordered the ARM Microcontroller Beginners Kit (STM32F0) on the 23rd of April but the shipping has still yet to arrive. I did not create an account at the time of purchasing and I am not in the address I provided anymore. May I know how should I go about this problem
I have a MK1 board that I just got running and I am having issues. Do you have an MK1 board at your shop that I can send you my G-Code to run? The freexing/zeroing in the middle of the program issue happens even with no step drives attached to the board.
My apologies for not getting back to you. We always answer the phones during business hours, so I would try that first. Our emails on Monday generally is stacked up as we are closed during the weekend. We can try your g-code here. Please send the g-code to the techsupport@buildyourcnc.com email address and we will test the code to see if it works.

By the way, do you get movement on the planet-cnc UI screen?

Additional Information:
The program starts and runs normal. I have all the correct movement on the mill and the UI screen. Then one of two things happens. It either stops and resets all axis to zero in the middle of the part or it freezes in the middle of the part. When it freezes, it is not moving on the cnc or the UI screen. Sometimes after a freeze it will come up with an 'IO timeout error', but the only way to clear is to unplug USB and start over.
I will send my settings and g-code files over tonight. Please be sure to load my settings when running the g-code. No movement of the cnc is necessary as the controller will do these issues without power to any drives and just the USB board connected, on my board at least.
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I have a MK1 board that I just got running and I am having issues. Do you have an MK1 board at your shop that I can send you my G-Code to run? The freexing/zeroing in the middle of the program issue happens even with no step drives attached to the board.
My Nema 24 motors make high pitched alarm sound when changing directions quickly - what could be the cause? Red LED is lit on Microstep Driver CW230 but everything seems to run fine - is this a problem?
Stepper motors are known to make different type of noises when in motion. So there should be no issues in regards to accuracy with the steppers. You also might be able to lower the noise that comes from the motors, by adjusting the acceleration and velocity of the motors. This usually tends to either make different noises or lowers the pitch of the noises.

Cool video(personal opinion, does not relate to BYCNC):
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My Nema 24 motors make high pitched alarm sound when changing directions quickly - what could be the cause? Red LED is lit on Microstep Driver CW230 but everything seems to run fine - is this a problem?
I have constructed the cnc router machine as shown in woodsmith magazine. I have purchased the 3 Nema stepper motors. The one larger motor has 4 wires, as do the other two. However, on the schematic, the Z, and Y axis motors indicate 8 wires each. Did I go wrong, or are there different Nema 23 motors?
The 8 wire motors need to be wired in bipolar parallel configuration. The wiring is as follows: Red and Blue to A+, Yellow and Black to A-, White and Brown to B+ and Orange and Green to B-. To find the wiring for the 4 wire motors, the wiring is Red to A+, Orange to A-, Blue to B+ and Green to B-.
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I have constructed the cnc router machine as shown in woodsmith magazine. I have purchased the 3 Nema stepper motors. The one larger motor has 4 wires, as do the other two. However, on the schematic, the Z, and Y axis motors indicate 8 wires each. Did I go wrong, or are there different Nema 23 motors?
I'm having an issue with the AVI PWM output on my board the PW low is about half the voltage of PW High, so if I use 5v I get 2.5 v on low or if I use 10v I get 5v on low? I traced the signal back with my Oscilloscope and found that I get a PW low of 0v on the base of what looks like a smd transistor opposite the DCM connector, do you think I have a got a faulty board?
It's Mach3 USB Interface Board, I forgot to mention that!
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I'm having an issue with the AVI PWM output on my board the PW low is about half the voltage of PW High, so if I use 5v I get 2.5 v on low or if I use 10v I get 5v on low? I traced the signal back with my Oscilloscope and found that I get a PW low of 0v on the base of what looks like a smd transistor opposite the DCM connector, do you think I have a got a faulty board?
I can turn the flood coolant on using the toogle in Mach3 so Mach3 is talking to the PokeysCNC board (using output3). In spindle setup, Output3 is assigned to flood and the disable box is not checked. Output 3 is enabled and assigned to the correct relay. However, coolant does not come on when the spindle is turned on. Any suggestions about what I am doing wrong would be appreciated.
You may need to add the m7 or m8 code to turn on the coolant or mist and m9 to turn it off. I will look further into this to see if mach3 can turn on the coolant when the spindle is turned off. I believe the coolant is a separate function from the spindle control since you may not need coolant for every material that you will be milling.

Additional Information:

Additional Information:
I have tried typing M7 and M8 into the MDI with no success. I can toggle the coolant on and off using the flood control button. Water flows and the LED lights on the diagnostic page. I followed the setup instructions in the video on the Pokeys57CNC page, which includes the spindle setup page. Those videos are very helpful.

Additional Information:
To close this question - The M7 M8 commands did start working. I never figured out why they would not work before. I still cannot get the coolant to turn on with the spindle from the Mach3 set up. I have given up and just make sure the M command is in the g code.

Additional Information:
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I can turn the flood coolant on using the toogle in Mach3 so Mach3 is talking to the PokeysCNC board (using output3). In spindle setup, Output3 is assigned to flood and the disable box is not checked. Output 3 is enabled and assigned to the correct relay. However, coolant does not come on when the spindle is turned on. Any suggestions about what I am doing wrong would be appreciated.
I'm having trouble getting Mach3 to recognize my limit switches. I've eliminated everything back to the breakout board. I can directly connect Input 10 to GND on the breakout board while Mach3 is in autorecognize mode and Mach3 doesn't acknowledge anything.
Have you tried a different input pin?

Customer response:
I've tried all pins: 10, 11, 12, and 13. I get the same non-response in each case.

Recommended action
There may be a problem with the board. If you are using our parallel breakout board, we can ship you a replacement (call us), otherwise, you will need to determine the problem with the vendor of the breakout board you are using.

Additional Information:
I have tried 3 different breakout boards from 3 different providers and they all do the same thing My limit switches are microswitches wired NC with each axis wired to the BO Board. I have checked each circuit and all is OK to the BO board. each circuit has continuity at the board and when any switch is pressed the circuit breaks. Mach 3 does not recognise that the switches are even there. They are configured as active low Do you have a suggestion.

Additional Information:
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I'm having trouble getting Mach3 to recognize my limit switches. I've eliminated everything back to the breakout board. I can directly connect Input 10 to GND on the breakout board while Mach3 is in autorecognize mode and Mach3 doesn't acknowledge anything.
I bought Nema 24 motors and driver package with usb board. What do i need to have more speed? Cant even jog past 25 ipm without the motor stalling (not having enough torgue)
We recommend checking the dip switch settings on your drivers, having the correct microstepping/amp settings along with the steps/unit will help the motors run as effective as possible.
This is a default parameter that we use while we test our motors:
Driver dip switch settings will be at a 1/16 microstepping and 2.7amp (11001100) for x/y-axis and the z-axis will be at 1/4 microstepping and 2.7amp (10101100).

In planet-cnc with increasing the motor speed, you will have to modify the settings in planet-cnc (File/settings/setup) you will modify the initial speed, maximum speed, and the acceleration.
X/Y-axis step/unit: 1422.22 initial speed:500 maximum speed:750 acceleration:25
Z-axis step/unit: 1600 initial speed:100 maximum speed:300 acceleration:25
The initial speed and maximum speed will have to be roughly tested and adjusted per application.
Make sure to adjust the JOG slide bard underneath the axis controls on screen to about 750, to compensate for your x/y-axis adjustments. If left alone the speed will max out at the default setting.

Here is a video tutorial to calculate the steps required depending on your mechanical linear motion components. (
)
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I bought Nema 24 motors and driver package with usb board. What do i need to have more speed? Cant even jog past 25 ipm without the motor stalling (not having enough torgue)
My stepper motors stopped working all of a sudden. Mach 3 is running fine, just no signals getting to the motors. The lights on the motor drivers began blinking erratically when this started. Any advice where a problem like this can come from would be greatly appreciated.
The drivers have quite a bit of protection, so you probably won't ruin anything. You motors are jumping and that is just the motors engaging from getting power from the power supply.

There could be many reasons your motors don't turn. Consider these troubleshooting tips:

- If you are using our parallel breakout board, make sure that the step pins are set for active low (config -> Ports and Pins -> Motor Outputs -> the steps pins should be enabled and set active low)

- The parallel breakout board is powered (connect the USB to the computer using a USB cable)

- In Mach3, make sure you have jog enabled (a little green button at thelower middle of the page in the program run screen).

Additional Information:

Additional Information:
DS26
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My stepper motors stopped working all of a sudden. Mach 3 is running fine, just no signals getting to the motors. The lights on the motor drivers began blinking erratically when this started. Any advice where a problem like this can come from would be greatly appreciated.
I bought Mach 4 and Mach 3 USB Motion card STB4100. The installation Manual you direct me to is for installing board with Mach3. Where can I find directions for the combination of products I bought? The axis motors are held stationary by the magnets but when I try to jog an axis from mach 4 program, no movement.
The fact that you cannot move the motors with the keyboard serves as a clue to a couple possibilities.

- The software may not be communicating with parallel port. (One possibility may be that your step pins are not low active, or vice versa depending on your drivers).
- You may not be in the correct tab of Mach3. Make sure you are in the Program Run tab.
- The jog on/off button on the program run screen may not be lit (invoked).

This address below shows the complete troubleshooting for this type of situation. It will show how to test each pin at the parallel port at the back of the computer and everything else associated with correctly wiring the electronics.

https://buildyourcnc.com/CNCElectronicsandWiring.aspx

Additional Information:
6 axis robot with Mach3 Card 6 Axis Motion Controller
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I bought Mach 4 and Mach 3 USB Motion card STB4100. The installation Manual you direct me to is for installing board with Mach3. Where can I find directions for the combination of products I bought? The axis motors are held stationary by the magnets but when I try to jog an axis from mach 4 program, no movement.
I bought Mach 4 and Mach 3 USB Motion card STB4100. The installation Manual you direct me to is for installing board with Mach3. Where can I find directions for the combination of products I bought? The axis motors are held stationary by the magnets but when I try to jog an axis from mach 4 program, no movement.
I am not using a parallell port. I am using a USB.
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I bought Mach 4 and Mach 3 USB Motion card STB4100. The installation Manual you direct me to is for installing board with Mach3. Where can I find directions for the combination of products I bought? The axis motors are held stationary by the magnets but when I try to jog an axis from mach 4 program, no movement.