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Question #: 6952

Question: I need to place an order by school purchase order

Current Solution

BuildYourCNC accepts purchase orders by email for most educational systems. Please email your purchase order to customerservice@buildyourcnc.com. Please be sure to include itemized descriptions of everything you need to order, and use the website to calculate appropriate shipping costs. Please also indicate if you are tax-exempt and include the shipping address for where the goods will be delivered. Standard terms are NET 30, so you will need to settle all pending invoices within 30 days of receipt of goods.

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Other Possible Solutions to this Question

  • Besides the blackfoot what else will I need to purchase.

    PC with parallel port and USB port
    20awg stranded wires for the motors - http://www.buildyourcnc.com/electronicscombo.aspx
    18awg stranded wires for power supply to drivers
    24awg stranded wires for breakout board to drivers
    (location and spacing of components varies from one person to another, so we do not provide cables/wires)
    - General purpose extension cord (cut the female end off) to provide power to power supply
    - USB cable to power breakout board
    - Parallel cable to communicate to breakout board
    - Router
    - (optional - instead of router) Spindle with power inverter http://www.buildyourcnc.com/SpindlesAndAccessories.aspx
    - (if purchasing spindle with inverter) General purpose extension cord (240v) (cut the female end off) to provide power to power inverter
    - End Mill(s) http://www.buildyourcnc.com/ProductsEndMills.aspx
    - CAD, and/or CAD-CAM software (to produce geometry, machine operations, and g-code) http://www.buildyourcnc.com/CNCsoftware.aspx
    - CNC control software (to read g-code and control machine) http://www.buildyourcnc.com/CNCsoftware.aspx
    - If the machine does not have the table included, then a table will need to be built. The rails, chain and chain mounts are included that are used on this table.

    Additional Information:

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    Besides the blackfoot what else will I need to purchase.

  • Please send purchase receipt of order ID 38964 to whunter@clcair.com

    Done.

    Click the link to add information to this solution:
    Please send purchase receipt of order ID 38964 to whunter@clcair.com

  • What do I need to purchase that doesn't come with the electronics packages?

    Here is a list of the parts needed to get the electronics combo functioning (parallel or USB interface options):

    - 22 or 24 gauge stranded hookup wire to connect all of the drivers to the USB or parallel interface (terminal to terminal connections),
    - 18 gauge stranded hookup wire to connect the drivers to the power supply,
    - a power cable (extension cord) to connect from the power outlet to the power supply,
    - 4 conductor cable to connect the drivers to the stepper motors,
    - a USB cable to connect from the computer to the USB interface (or for power to the parallel interface),
    - for the parallel interface, a parallel cable is needed (male to male db-25),
    - a computer (for parallel interface, the computer will need a parallel port and if the computer does not contain a parallel interface, the motherboard may have a header for it, or you can purchase a parallel adapter to plug into the motherboard, very inexpensive),
    - cnc control software: for the USB interface, you will need planet-cnc software, for the parallel interface, you can use any industry standard cnc control software (the typical is Mach3 for Windows, or EMC2 or Linuxcnc for Linux (Linuxcnc.org).

    5v power supply is not needed. The 5 volts signal level power is derived from the computer through USB on both types of interfaces.

    Click the link to add information to this solution:
    What do I need to purchase that doesn't come with the electronics packages?

  • I have purchased cable carrier chain and would like to know if you could send me a copy of that order as I need to purchase extra lengths of the links I bought. Thanks

    If you were logged in when you made the purchase, you can click the "My Account" link at the top of any page on this website and see all of your orders, order line items (with direct links to these items), and shipment information.

    Here is a link to the "My Account" page for your convenience:
    https://www.buildyourcnc.com/CustomerInfo.aspx

    I did not see your username on your internal customer record, so I added this username and you should be able to see the information in the "My Account" page.

    Additional Information:
    I just tested your accounts page and the cable carrier links are in there. Thanks and please let me know if you need further assistance.

    Click the link to add information to this solution:
    I have purchased cable carrier chain and would like to know if you could send me a copy of that order as I need to purchase extra lengths of the links I bought. Thanks

  • I am interested in making a purchase but need to know if you ship to Puerto Rico, is urgent

    Yes, we ship to Puerto Rico.

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    I am interested in making a purchase but need to know if you ship to Puerto Rico, is urgent

  • I need to change my address before I order parts.

    The shipping address is taken during the checkout process in the cart. If you have already placed an order, but need to change the address, please give us a call at the number at the top right of the webpage.

    Click the link to add information to this solution:
    I need to change my address before I order parts.

  • I need to buy a bottle laser 80w but the page does not i calculates the delivery to San Juan PR via UPS. I need to know immediately in order to be able to make the purchase immediately.

    I believe the country of Puerto Rico may need to be US instead. I will change the cart's country field tonight so that it reflects the correct value.

    Additional Information:
    I see that you used US and may have worked for the US postal department but I also noticed there is an exception for UPS. I will do further research and fix this issue for PR customers! Many thanks for your patience and persistence.

    Additional Information:
    I just completed some fixes to the cart that corrects the Puerto Rico address for USP and USPS. It appears that USPS and USP require differences in the way the country is designated.

    Thank you for bringing this to our attention and please let us know if you are experiencing any further issues.

    Click the link to add information to this solution:
    I need to buy a bottle laser 80w but the page does not i calculates the delivery to San Juan PR via UPS. I need to know immediately in order to be able to make the purchase immediately.

  • I need a copy of an invoice. Can you tell me how to find a printable version of a recent order?

    Invoices are generally attached to order confirmation emails. If you did not receive an order confirmation with an invoice attached, please contact us by phone 281-815-7701 or email customerservice@buildyourcnc.com and we will provide a copy of the invoice for you.

    Click the link to add information to this solution:
    I need a copy of an invoice. Can you tell me how to find a printable version of a recent order?

  • can I purchase the 2' x 4' laser with an 80 watt tube?

    We offer a 4'x8' laser system that uses an 80 watt laser tube.
    Vertical Laser XL 4'x8'

    Our blackTooth 24"x20" laser uses a 40 watt laser tube due to the internal size constraints and that the laser tube is mounted on the gantry for ease of aligning and maintaining better power at the cutting end.
    blackTooth 24"x20" Laser

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    can I purchase the 2' x 4' laser with an 80 watt tube?

  • Does the spindle accept different collet sizes, or do I need to purchase different spindles that will accept different collets?

    The 2.2kW spindle will accept up to 9/16" (a little over 1/2") end mill shanks down to very small diameters (any size that ER-20 will accept). The 1.5kW spindle has a reduced collet size and will only accept up to 5/16". The 1.5kW will accept ER-11 collets.

    Click the link to add information to this solution:
    Does the spindle accept different collet sizes, or do I need to purchase different spindles that will accept different collets?

  • I purchased the USB BOB and the link for the Planet-cnc software is broke. Will I need to purchase a license for the software as well?

    Here is the new link to the Planet CNC software download page: http://planet-cnc.com/software/

    You can try the software as a demo however you will have limited g-code lines you can run. I believe it was around 500, so you can create small items with the demo.
    To fully unlock the Planet-CNC software you will need to purchase the license.

    Click the link to add information to this solution:
    I purchased the USB BOB and the link for the Planet-cnc software is broke. Will I need to purchase a license for the software as well?

  • Can I purchase plans to scratch build the Blackfoot or GreenBull machine

    Unfortunately we no longer include or sell our CNC plans for none of our machines. We will be here to assist you if any parts wear over time, and will be able to replace the parts if needed.

    Charges may be subjected due to time of purchase and cause of wear.

    Click the link to add information to this solution:
    Can I purchase plans to scratch build the Blackfoot or GreenBull machine

  • What do I need to purchase from you to get me running. I have planet cnc control board but it is difficult contacting them when I need help.

    Software specific questions for Planet-CNC will have to come from them or other sources as we are not fully equipped to troubleshoot all issues. If the issue is related to motor tuning or setup involving our electronics, then we will gladly assist you. You may contact techsupport@buildyourcnc.com with inquiries.

    Click the link to add information to this solution:
    What do I need to purchase from you to get me running. I have planet cnc control board but it is difficult contacting them when I need help.

  • You state "If you purchase cabling, we will solder the cable to the spindle and connect the cable to the VFD." I didn't see that when I purchased my spindle and vfd. If I place an order for the wire and another female adapter, will you please solder the connector to the wire?

    When did you purchased the VFD and spindle? We only started this after the date of the instagram post that offered this added service.

    Additional Information:
    I purchased it July 16, 2020 however due to all the 2020 issues, I'm just now completing my CNC and hooking up the VFD and Spindle.

    Additional Information:
    The service started on Sept 23, 2020. Your order was prior to that.

    The soldering is straightforward. If you wish to have me provide this extra service, feel free to send the unit back with the cable and I will solder the cable and do the parameter check and test the VFD and spindle.

    Additional Information:
    When I purchased my VFD and Spindle, I forgot to purchase the wire for the spindle. I had an electrician run a 220 line and hook up the VFD. But I don't have the wire for the spindle. I'd like to get the one you recommend and just pay you for another connector and the soldering.

    Additional Information:
    Can I purchase the one you spindle wire you recommend and just pay you for another connector and the soldering.

    Click the link to add information to this solution:
    You state "If you purchase cabling, we will solder the cable to the spindle and connect the cable to the VFD." I didn't see that when I purchased my spindle and vfd. If I place an order for the wire and another female adapter, will you please solder the connector to the wire?

  • How can I purchase a wooden adjustable casserole carrier?

    You would need to contact Mr. Dave Hair to see if he is interested in selling it

    Click the link to add information to this solution:
    How can I purchase a wooden adjustable casserole carrier?

  • [422] Is it possible to purchase this item with provisions for a 4th axis?

    Yes, all you need to do is purchase an extra driver. If you are purchasing the 4th axis from us, you won't need to purchase a motor since the 4th axis already has a stepper motor in the assembly. If you have a 4th axis, make sure your 4th axis has a stepper motor, otherwise, you will need to purchase the appropriate motor.

    Driver:
    https://buildyourcnc.com/item/electronicsAndMotors-stepper-driver-6!0a

    Click the link to add information to this solution:
    [422] Is it possible to purchase this item with provisions for a 4th axis?

  • I just submitted an order but would like to add an item to it before it ships

    In regards to adding more items to a previous purchase, please email or call: customerservice@buildyourcnc.com/281-815-7701, so we can stop the previous shipment and add the items you wish to add to the previous order.

    Also depending on size and weight of the new item, a additional coverage price for shipping might be required.

    Click the link to add information to this solution:
    I just submitted an order but would like to add an item to it before it ships

  • DO WE HELP ANYONE DIDN'T PURCHASE FROM US?

    This will depend on a case by case situation. Nonetheless, we can't offer any technical support for other's product because we are not familiar with how it works.

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    DO WE HELP ANYONE DIDN'T PURCHASE FROM US?

  • If I order 19ft of the 1/2" lead screw will it come in three 6'5" lengths by default? This is what I need. Thanks

    No they will not come in that length as a default, we would contact the buyer to ask specific lengths due to the total length purchased.

    However if you order the 1/2" lead screw we can get them cut to the specific length you require, by contacting us here or call us at 281-815-7701.

    Click the link to add information to this solution:
    If I order 19ft of the 1/2" lead screw will it come in three 6'5" lengths by default? This is what I need. Thanks

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