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Question #: 13907

Question: My computer does not communicate with AWC608 and LaserCAD

Current Solution

If you are getting the "Communicating Unsuccessful!" error when you are trying to communicate between LaserCAD and the AWC608 Laser Cutter and Engraver controller (after you have already tried installing the USB driver from the LaserCAD setup procedure), these are the steps you will need for a successful communication:

- Open the Device Manager window (right click on the start menu and select Device Manager)
- When you plug the USB cable from the AWC608 Laser Cutter Controller (USB Type B connector) to the computer, you should see a new item in the Device Manager, possibly under "Ports (COM & LPT)", or under "Other Devices". It may show as an item under "Other Devices", possibly FT245R and has an "!" in a yellow triangle.
- Download the latest FTDI drivers from: http://www.ftdichip.com/Drivers/D2XX.htm
- Unzip the files to a folder that can be easily browsed.
- Right click on the item that appeared in the Device Manager when the cable was plugged in between the Laser Cutter AWC608 controller and the computer.
- Click on update driver
- Select the procedure to manually install the driver and browse to the folder containing the FTDI driver and follow the step in the driver installation wizard.
- The item should now be located under the "Ports (COM & LPT)" and should be named "USB Serial Device (COM#)". The # will be the number you will use in the LaserCAD software.
- In the LaserCAD software, click the "Select Mode" at the far top right of the Laser CAD user interface.
- Make sure USB mode is selected.
- If the Machine name with the correct COM number is listed, select it and exit the dialog window. Otherwise, click on "Add" and fill in the details with the new COM number.

Additional Information:


Additional Information:
Communicating unsuccessful

Additional Information:
Communicating unsuccessful

Respond:

Other Possible Solutions to this Question

  • My computer does not communicate with AWC608

    If you are getting the "Communicating Unsuccessful!" error when you are trying to communicate between LaserCAD and the AWC608 Laser Cutter and Engraver controller (after you have already tried installing the USB driver from the LaserCAD setup procedure), these are the steps you will need for a successful communication:

    - Open the Device Manager window (right click on the start menu and select Device Manager)
    - When you plug the USB cable from the AWC608 Laser Cutter Controller (USB Type B connector) to the computer, you should see a new item in the Device Manager, possibly under "Ports (COM & LPT)", or under "Other Devices". It may show as an item under "Other Devices", possibly FT245R and has an "!" in a yellow triangle.
    - Download the latest FTDI drivers from: http://www.ftdichip.com/Drivers/D2XX.htm
    - Unzip the files to a folder that can be easily browsed.
    - Right click on the item that appeared in the Device Manager when the cable was plugged in between the Laser Cutter AWC608 controller and the computer.
    - Click on update driver
    - Select the procedure to manually install the driver and browse to the folder containing the FTDI driver and follow the step in the driver installation wizard.
    - The item should now be located under the "Ports (COM & LPT)" and should be named "USB Serial Device (COM#)". The # will be the number you will use in the LaserCAD software.
    - In the LaserCAD software, click the "Select Mode" at the far top right of the Laser CAD user interface.
    - Make sure USB mode is selected.
    - If the Machine name with the correct COM number is listed, select it and exit the dialog window. Otherwise, click on "Add" and fill in the details with the new COM number.

    Additional Information:


    Additional Information:
    Communicating unsuccessful

    Additional Information:
    Communicating unsuccessful

    Click the link to respond:
    My computer does not communicate with AWC608

  • My computer cannot communicate with the AWC608

    If you are getting the "Communicating Unsuccessful!" error when you are trying to communicate between LaserCAD and the AWC608 Laser Cutter and Engraver controller (after you have already tried installing the USB driver from the LaserCAD setup procedure), these are the steps you will need for a successful communication:

    - Open the Device Manager window (right click on the start menu and select Device Manager)
    - When you plug the USB cable from the AWC608 Laser Cutter Controller (USB Type B connector) to the computer, you should see a new item in the Device Manager, possibly under "Ports (COM & LPT)", or under "Other Devices". It may show as an item under "Other Devices", possibly FT245R and has an "!" in a yellow triangle.
    - Download the latest FTDI drivers from: http://www.ftdichip.com/Drivers/D2XX.htm
    - Unzip the files to a folder that can be easily browsed.
    - Right click on the item that appeared in the Device Manager when the cable was plugged in between the Laser Cutter AWC608 controller and the computer.
    - Click on update driver
    - Select the procedure to manually install the driver and browse to the folder containing the FTDI driver and follow the step in the driver installation wizard.
    - The item should now be located under the "Ports (COM & LPT)" and should be named "USB Serial Device (COM#)". The # will be the number you will use in the LaserCAD software.
    - In the LaserCAD software, click the "Select Mode" at the far top right of the Laser CAD user interface.
    - Make sure USB mode is selected.
    - If the Machine name with the correct COM number is listed, select it and exit the dialog window. Otherwise, click on "Add" and fill in the details with the new COM number.

    Additional Information:


    Additional Information:
    Communicating unsuccessful

    Additional Information:
    Communicating unsuccessful

    Click the link to respond:
    My computer cannot communicate with the AWC608

  • My computer doesn't have a parallel port connection. Can I use a usb to parallel port cable to communicate with my breakout board?

    A parallel to USB adapter will not work. You will need to use a USB interface like the ones below:

    Mach3 USB interface:
    https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board

    Poeys57CNC Interface:
    https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach4-mach3-USB-ethernet-Board

    Additional Information:
    To answer the question in more detail, the parallel port is actually an extension straight from the CPU and is also called the GPIO (General Purpose I/O) pins. These pins carry signals independently, hence the description as being a parallel port.

    The stepper motor driver receives a pulse train (series of pulses). A single pin on the parallel port sends a pulse train to one stepper motor driver and stepper motor for a single axis. Another pin on the parallel port sends a pulse train to another stepper motor driver on another axis. This happens simultaneously as with the direction signals for each axis.

    If a parallel port is adapted through a USB (using an adapter), the parallel port cannot have these signals happen in a simultaneous fashion and will cause the stepper motors of a CNC router or machine to be very clunky, if it works at all. To elaborate, the computer sends an instruction to the USB to send a high signal to pin 1, so it does, then another signal to pin 2, so it does. This is happening one after another. The speed at which this happens is reduced dramatically, and the position of one axis may now be out of sync to another axis.

    The reason the USB interfaces (linked above) work is that the USB delivers broad instructions to the interface (to a microcontroller) and the interface parses the instructions and outputs simultaneous signals to the stepper motor drivers.

    Hope this helps.

    Click the link to respond:
    My computer doesn't have a parallel port connection. Can I use a usb to parallel port cable to communicate with my breakout board?

  • MY COMPUTER DOES NOT HAVE A PARALLEL PORT. HOW DO I INTERFACE WITH THE MACHINE?

    If your computer does not have a parallel port, all you will need is a low cost PCI parallel adapter card (these can be found on amazon for $15-$20). If you plan on using a laptop (not recommended) you can try to find a PCMCIA parallel adapter, but many people have frequent issues with this setup. A more expensive solution would be to purchase a USB smooth stepper board. Unfortunately, we do not supply any of these adapters and cannot attest to their reliability.

    Additional Information:
    ur gay

    Click the link to respond:
    MY COMPUTER DOES NOT HAVE A PARALLEL PORT. HOW DO I INTERFACE WITH THE MACHINE?

  • MY COMPUTER DOES NOT HAVE A PARALLEL PORT. HOW DO I INTERFACE WITH THE BREAKOUT BOARD?

    If your computer does not have a parallel port, all you will need is a low cost PCI parallel adapter card (these can be found on amazon for $15-$20). If you plan on using a laptop (not recommended) you can try to find a PCMCIA parallel adapter, but many people have frequent issues with this setup. A more expensive solution would be to purchase a USB smooth stepper board. Unfortunately, we do not supply any of these adapters and cannot attest to their reliability.

    Additional Information:
    ur gay

    Click the link to respond:
    MY COMPUTER DOES NOT HAVE A PARALLEL PORT. HOW DO I INTERFACE WITH THE BREAKOUT BOARD?

  • MY COMPUTER DOES NOT HAVE A PARALLEL PORT. WHAT DO I NEED?

    If your computer does not have a parallel port, all you will need is a low cost PCI parallel adapter card (these can be found on amazon for $15-$20). If you plan on using a laptop (not recommended) you can try to find a PCMCIA parallel adapter, but many people have frequent issues with this setup. A more expensive solution would be to purchase a USB smooth stepper board. Unfortunately, we do not supply any of these adapters and cannot attest to their reliability.

    Additional Information:
    ur gay

    Click the link to respond:
    MY COMPUTER DOES NOT HAVE A PARALLEL PORT. WHAT DO I NEED?

  • I get a "communicating unsuccessful" when using LaserCAD and the AWC608 Laser controller

    If you are getting the "Communicating Unsuccessful!" error when you are trying to communicate between LaserCAD and the AWC608 Laser Cutter and Engraver controller (after you have already tried installing the USB driver from the LaserCAD setup procedure), these are the steps you will need for a successful communication:

    - Open the Device Manager window (right click on the start menu and select Device Manager)
    - When you plug the USB cable from the AWC608 Laser Cutter Controller (USB Type B connector) to the computer, you should see a new item in the Device Manager, possibly under "Ports (COM & LPT)", or under "Other Devices". It may show as an item under "Other Devices", possibly FT245R and has an "!" in a yellow triangle.
    - Download the latest FTDI drivers from: http://www.ftdichip.com/Drivers/D2XX.htm
    - Unzip the files to a folder that can be easily browsed.
    - Right click on the item that appeared in the Device Manager when the cable was plugged in between the Laser Cutter AWC608 controller and the computer.
    - Click on update driver
    - Select the procedure to manually install the driver and browse to the folder containing the FTDI driver and follow the step in the driver installation wizard.
    - The item should now be located under the "Ports (COM & LPT)" and should be named "USB Serial Device (COM#)". The # will be the number you will use in the LaserCAD software.
    - In the LaserCAD software, click the "Select Mode" at the far top right of the Laser CAD user interface.
    - Make sure USB mode is selected.
    - If the Machine name with the correct COM number is listed, select it and exit the dialog window. Otherwise, click on "Add" and fill in the details with the new COM number.

    Additional Information:


    Additional Information:
    Communicating unsuccessful

    Additional Information:
    Communicating unsuccessful

    Click the link to respond:
    I get a "communicating unsuccessful" when using LaserCAD and the AWC608 Laser controller

  • I have computer, Cad/Cam software and my router unit not sure what else I need?

    The main components for a CNC machine, includes:
    Computer (required with correct OS system for compatibility with the CNC control software and interface board)
    CAD/CAM Software
    CNC Control Software (Mach 3, Planet-CNC, Linux-EMC2)
    Interface Board (Our current models: Parallel interface board(mach3), USB interface board(planet-CNC))
    CNC Electronics (which should be included with most cnc kits)
    (ex.) Drivers, Motors, Power Supply, Interface Board
    CNC Machine

    Miscellaneous Items:
    Limit Switches
    Cable Carrier
    Wires (different gauges)
    End Mills/Bits
    Vacuum
    Emergency Stop Button
    Spindle/Router

    Click the link to respond:
    I have computer, Cad/Cam software and my router unit not sure what else I need?

  • Does the USB controller come with driver installation instructions so we could create our own user interface to communicate with the motor?

    You can use a Pickit 2 programming to load firmware onto the usb driver. The USB use a Microchip pic microcontroller. If you can manage writing a program for the Pic microcontroller and have a Pickit 2 firmware uploader (programmer), you should have no problem.

    Click the link to respond:
    Does the USB controller come with driver installation instructions so we could create our own user interface to communicate with the motor?

  • Can the completely configured blueChick, with computer be shipped with working and test Unbuntu/EMC2 and not Windows/Mach3?

    I noticed in the Computer CNC Systems of this webpage that Linux/EMC2 (now called LinuxCNC) is available on the preconfigured systems. The wording on the CNC Machines page makes it look like Windows7 is all that is available. So thats the best I can see for now as far as clarity.

    Yes, if the redLeaf or redSprout is purchased with the machine, we can completely configure the electronics to use Ubuntu and Linuxcnc. If windows is selected, we install Windows 7 and completely configured under Mach3.

    If Windows is not selected, we assume Ubuntu/Linuxcnc, but we always contact the customer to confirm in these cases.

    Click the link to respond:
    Can the completely configured blueChick, with computer be shipped with working and test Unbuntu/EMC2 and not Windows/Mach3?

  • the computer is not able to wrk properly with the upgraded laser tube and power board and has an outdated software instilation.

    Is this a CO2 laser tube? CO2 laser tubes are not typically associated with the laser controller. The laser tube is powered by a laser tube power supply which is controlled by a simple digital on/off or PWM signal.

    If you got a higher powered laser tube, then the power supply for the laser tube needs to be correctly wired to the laser controller.

    Click the link to respond:
    the computer is not able to wrk properly with the upgraded laser tube and power board and has an outdated software instilation.

  • LaserCAD AWC608 USB Communicating Unsuccessful.

    If you are getting the "Communicating Unsuccessful!" error when you are trying to communicate between LaserCAD and the AWC608 Laser Cutter and Engraver controller (after you have already tried installing the USB driver from the LaserCAD setup procedure), these are the steps you will need for a successful communication:

    - Open the Device Manager window (right click on the start menu and select Device Manager)
    - When you plug the USB cable from the AWC608 Laser Cutter Controller (USB Type B connector) to the computer, you should see a new item in the Device Manager, possibly under "Ports (COM & LPT)", or under "Other Devices". It may show as an item under "Other Devices", possibly FT245R and has an "!" in a yellow triangle.
    - Download the latest FTDI drivers from: http://www.ftdichip.com/Drivers/D2XX.htm
    - Unzip the files to a folder that can be easily browsed.
    - Right click on the item that appeared in the Device Manager when the cable was plugged in between the Laser Cutter AWC608 controller and the computer.
    - Click on update driver
    - Select the procedure to manually install the driver and browse to the folder containing the FTDI driver and follow the step in the driver installation wizard.
    - The item should now be located under the "Ports (COM & LPT)" and should be named "USB Serial Device (COM#)". The # will be the number you will use in the LaserCAD software.
    - In the LaserCAD software, click the "Select Mode" at the far top right of the Laser CAD user interface.
    - Make sure USB mode is selected.
    - If the Machine name with the correct COM number is listed, select it and exit the dialog window. Otherwise, click on "Add" and fill in the details with the new COM number.

    Additional Information:


    Additional Information:
    Communicating unsuccessful

    Additional Information:
    Communicating unsuccessful

    Click the link to respond:
    LaserCAD AWC608 USB Communicating Unsuccessful.

  • IF MY COMPUTER DOESN'T HAVE A PARALLEL PORT, HOW DO I RUN THE MACHINE?

    If your computer does not have a parallel port, all you will need is a low cost PCI parallel adapter card (these can be found on amazon for $15-$20). If you plan on using a laptop (not recommended) you can try to find a PCMCIA parallel adapter, but many people have frequent issues with this setup. A more expensive solution would be to purchase a USB smooth stepper board. Unfortunately, we do not supply any of these adapters and cannot attest to their reliability.

    Additional Information:
    ur gay

    Click the link to respond:
    IF MY COMPUTER DOESN'T HAVE A PARALLEL PORT, HOW DO I RUN THE MACHINE?

  • Why wasn't I sent a parallel ready computer with my engraver laser kit?

    If you purchased a blackTooth that contains a motherboard and internal computer peripherals, and was also provided with a parallel breakout board, then you should have received a motherboard that provides parallel functionality. In fact, all of our motherboards have parallel port capabilities; however, the motherboards have the parallel port as a LPT header on the actual motherboard (not as a typical parallel port that would be located with the other external connectors. The header is labeled LPT and is generally located along the edge. The box that the motherboard is stored in shipping should contain a parallel port ribbon cable that connects to the LPT header on the motherboard.

    Click the link to respond:
    Why wasn't I sent a parallel ready computer with my engraver laser kit?

  • The breakout board receives 5v power from the USB port and from my computer's USB or does it need to come from a 5v adapter?

    The breakout board receives 5v power from the USB. There is no need for an external 5v power adapter.

    Click the link to respond:
    The breakout board receives 5v power from the USB port and from my computer's USB or does it need to come from a 5v adapter?

  • Communicating unsuccessful AWC608 LaserCAD

    If you are getting the "Communicating Unsuccessful!" error when you are trying to communicate between LaserCAD and the AWC608 Laser Cutter and Engraver controller (after you have already tried installing the USB driver from the LaserCAD setup procedure), these are the steps you will need for a successful communication:

    - Open the Device Manager window (right click on the start menu and select Device Manager)
    - When you plug the USB cable from the AWC608 Laser Cutter Controller (USB Type B connector) to the computer, you should see a new item in the Device Manager, possibly under "Ports (COM & LPT)", or under "Other Devices". It may show as an item under "Other Devices", possibly FT245R and has an "!" in a yellow triangle.
    - Download the latest FTDI drivers from: http://www.ftdichip.com/Drivers/D2XX.htm
    - Unzip the files to a folder that can be easily browsed.
    - Right click on the item that appeared in the Device Manager when the cable was plugged in between the Laser Cutter AWC608 controller and the computer.
    - Click on update driver
    - Select the procedure to manually install the driver and browse to the folder containing the FTDI driver and follow the step in the driver installation wizard.
    - The item should now be located under the "Ports (COM & LPT)" and should be named "USB Serial Device (COM#)". The # will be the number you will use in the LaserCAD software.
    - In the LaserCAD software, click the "Select Mode" at the far top right of the Laser CAD user interface.
    - Make sure USB mode is selected.
    - If the Machine name with the correct COM number is listed, select it and exit the dialog window. Otherwise, click on "Add" and fill in the details with the new COM number.

    Additional Information:


    Additional Information:
    Communicating unsuccessful

    Additional Information:
    Communicating unsuccessful

    Click the link to respond:
    Communicating unsuccessful AWC608 LaserCAD

  • i have purchased the laser control does it have an software and can i run this from my computer instead of using a thumb drive

    Yes, the laser controller comes with software (LaserCAD), and you can indeed use your computer to communicate with the controller.

    Click the link to respond:
    i have purchased the laser control does it have an software and can i run this from my computer instead of using a thumb drive

  • What kind of computer comes with the blacktooth and do i need to install windows after purchase?

    For the integrated computer for the blackTooth, the hard drive doe not need to be formatted, but will require an OS (operating system) to be installed. Ubuntu Linux can be installed with the CNC integrated software from Linuxcnc.org. Windows can also be installed.

    Click the link to respond:
    What kind of computer comes with the blacktooth and do i need to install windows after purchase?

  • How do i get the USB break out board to communicate with the exceptional Planet-CNC USB software?

    The USB interfaces (The board shown at the link: https://buildyourcnc.com/item/electronicsAndMotors-electronic-component-USB-Controller-Breakout) that we well is already updated with the firmware, and tested with the planet-cnc software. Simply install the planet-cnc software and plug in the USB interface and the software will communicate with the board.

    Additional Information:
    Windows 10 was not allowing the planet cnc software to install the proper drivers. Following the windows 8 reccomendations listed on the usb break out board page got the planet cnc and usb break out board communicating.

    Click the link to respond:
    How do i get the USB break out board to communicate with the exceptional Planet-CNC USB software?