Did you try using the MDI and inputting a value for the turn to see if that works?

Click the link to add information to this solution:
[575] When I run turn software then everything works with mpeg mode. When I use step mode and wanna change x and z axis with keyboard then value change randomly. In one moment it change 0,095 and next time 0,1 and so on.

Have you tried entering a command in the MDI for that turn axis? What happens when you do?

Click the link to add information to this solution:
[575] Hello! When I use turn software then everything works with mpeg mode. When I wanna use step mode and change axis positions with keyboard then x,z positions changes randomly.How I can fix it ?

If your PC is unable to communicate successfully with the Mach3 USB controller that you purchased, the problem can exist outside of the controller. If the problem is with the controller, then my controller will work. If the problem is not with the controller, then the problem will persist.

Click the link to add information to this solution:
[575] I have one of these but pc says device is faulty. If i buy one from you will you be able to fix such problems

Yes, you can absolutely communicate with the Pokeys57CNC controller. The developer's website has various ways of control, including their poblock software, or directly programming using C#, or C++. I have tested the C# method for a job I did for Lockheed Martin and worked really well.

Click the link to add information to this solution:
[596] Hi there! Thank you for your great works. I was wondering if there is a way to communicate with this board using custom-developed software instead of Mach3 or Mach4.

On the Planet-CNC board, the Mist, Spindle and Coolant outputs will require a relay to switch on those devices. Test one of those terminals with a multi-meter (Mist, Coolant, or Spindle). Each of these terminals have a GND next to the terminal for the device.

Test the voltage across the GND to the terminal with the arrow that you want to test. Go to the software and click on the device you want to test (mist, coolant or spindle) and note the voltage. If no voltage is output then check under the board to where the terminals are soldered. Re-test the terminals across the solder joints rather than the terminal block wire inputs. If you get a voltage, then there is a problem with the terminal block. If you don't get a voltage, then the board is not functioning properly.

Additional Information:
I activated the output signal.. I did the tests indicated and I did not get voltage. I heated the welds of the three outputs and now works coolant but no mist or spindle, what should I do?

Additional Information:
There are probably cold joints on the board at the chip or the resistors on the traces for those terminals. You can send the board back to us and we will repair and test the board.

Click the link to add information to this solution:
I have a "Based on planet-cnc's diy cnc usb controller", I activated the output signal (mist, coolant or spindle) in the planetcnc software but at the output there is no voltage, what can I do to turn on this elements?

On the Planet-CNC board, the Mist, Spindle and Coolant outputs will require a relay to switch on those devices. Test one of those terminals with a multi-meter (Mist, Coolant, or Spindle). Each of these terminals have a GND next to the terminal for the device.

Test the voltage across the GND to the terminal with the arrow that you want to test. Go to the software and click on the device you want to test (mist, coolant or spindle) and note the voltage. If no voltage is output then check under the board to where the terminals are soldered. Re-test the terminals across the solder joints rather than the terminal block wire inputs. If you get a voltage, then there is a problem with the terminal block. If you don't get a voltage, then the board is not functioning properly.

Additional Information:
I activated the output signal.. I did the tests indicated and I did not get voltage. I heated the welds of the three outputs and now works coolant but no mist or spindle, what should I do?

Additional Information:
There are probably cold joints on the board at the chip or the resistors on the traces for those terminals. You can send the board back to us and we will repair and test the board.

Additional Information:
If you want to troubleshoot this yourself, take a very close look at the traces from the terminal and follow them to the tiny resistors, then to the legs of the chip. If you see any bad or bridged solder joints, then those will need to be re-touched. It will take a somewhat experienced soldering individual to accomplish this task and will require flux to make sure the solder joints are fully joined.

Click the link to add information to this solution:
I have a "Based on planet-cnc's diy cnc usb controller", I activated the output signal (mist, coolant or spindle) in the planetcnc software but at the output there is no voltage, what can I do to turn on this elements?

You can call us, send an email, or pose the specific question on this customer service live that pertains to the issue that you are having.

Click the link to add information to this solution:
Im having software setup problems with my backtooth (mach3) and i seem not to find a solution in the forum. what can i do?

No, we have gotten away from the planet-cnc boards as they have decided to not support our board with their software. You can use the Mach3 USB board as an alternative. You will be better off with Mach3 as a control software as this is widely used and supported.

Mach3 USB board:
https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board

Click the link to add information to this solution:
I have the older discontinued USB breakout board. The y-axis no longer works and have traced it to the breakout board. Is there a replacement board that can use the same Planet CNC software running on Windows 10?

Have you tried a different input pin?

Customer response:
I've tried all pins: 10, 11, 12, and 13. I get the same non-response in each case.

Recommended action
There may be a problem with the board. If you are using our parallel breakout board, we can ship you a replacement (call us), otherwise, you will need to determine the problem with the vendor of the breakout board you are using.

Additional Information:
I have tried 3 different breakout boards from 3 different providers and they all do the same thing My limit switches are microswitches wired NC with each axis wired to the BO Board. I have checked each circuit and all is OK to the BO board. each circuit has continuity at the board and when any switch is pressed the circuit breaks. Mach 3 does not recognise that the switches are even there. They are configured as active low Do you have a suggestion.

Additional Information:

Click the link to add information to this solution:
I'm having trouble getting Mach3 to recognize my limit switches. I've eliminated everything back to the breakout board. I can directly connect Input 10 to GND on the breakout board while Mach3 is in autorecognize mode and Mach3 doesn't acknowledge anything.

The Planet CNC Software will require purchase after the trial version is completed, and will be purchased through their website. Currently that is the only software available for the USB Controller.

Additional Information:



Additional Information:



Additional Information:



Additional Information:



Additional Information:



Additional Information:

Click the link to add information to this solution:
Must I have licence to run planetpc software, is there any other software that will run the usb controller

Yes. We will send you an invoice for your order poste haste. Thanks you for your order and we apologize if this has caused you an inconvenience.

Additional Information:
Thank you very much! I really appreciate it.

Click the link to add information to this solution:
I received my package and everything looks perfect but there wasn't an invoice in it. Can you please send me an invoice for my order? My tracking number was 9405511699000982499109.

with parallel port controllers, you have the ability to jog using two axes at the same time, but with USB controllers, this is not possible.

Click the link to add information to this solution:
[575] Hi, I recently purchased this board and everything seems to be fine! But I am not being able to jog two axis at same time as I used to do on my older board. Did I do something wrong?

Currently we planned on having upgraded electronics with the whiteAnt 3D printer, which would have had the ability to support the heated bed, and other options. Which is why there was a configuration file in the downloadable files. However in newer developments we have been working on our prototype blackAnt 3D printer which will have the upgraded electronics and the option for the heated bed, but currently our whiteAnt cannot support the heated bed with the gen4 electronics supplied with the kit.

Click the link to add information to this solution:
Whiteant- In the software there is a configuration for a heated bed. Where would I wire this in the kit's electronics if i bought one? Would the temperature be on/off or PID?

You can download a trial version of PlanetCNC software from their site at http://www.planet-cnc.com/index.php?page=software to see how you like the interface. If you look at their main GUI screen, along the left side you will see 4 boxes labeled X,Y,Z and A. These represent the axes the software is equipped to control. (A being Axial, or rotational motion) Typically a separate motor and driver is used to control each axis. If you plan to switch axes you will need to connect and disconnect the outputs from your software to the drivers.

Click the link to add information to this solution:
sorry, this is what i meant to say: OK, so if I use the USB version then I would find the rotary/linear axis definitions in the planet cnc control software somewhere. I will be needing to change axis type often for various projects that is why I am asking.

Yes, the RNRMotion.dll file must be used and put in the plugins folder under the Mach3 folder.

The XML file that I link on the Mach3 USB controller page is the file you should start with. This file will have the necessary configuration that links the Mach3 USB controller to the Mach3 control software. You can then make whatever changes you need to this configuration to tailor it to your machine.

Do you see a quick flashing red led on the board when you press the arrow keys?

Additional Information:

Click the link to add information to this solution:
[575] Do I have to use the motion driver and configuration file to use this card? The x,y,a shows that it's moving on display, but the motors aren't moving.

Yes, you can use a corner plate very easily. You will want to make a corner plate that has three independent plates that do not conduct with each other. Each of these plates will be connected to a different input (i.e. IN1 for X, IN2 for Y and IN3 for Z). The end mill or tool that is inserted into the spindle will connect to V- of the 24V power supply, or the DCM on the controller, which is connected to the 24V V-. Then, you can use the ref all home button on the program run screen of Mach3.

Click the link to add information to this solution:
[575] Is there a way to use an X,Y plate that will only be responsible for corner finding?

The post-processor that should be used in Aspire, Vectric V-Carve, Cut 2D, and other CAM programs in their suite should use Mach 2/3 Arcs (inch) or Mach 2/3 Arcs (mm).

Click the link to add information to this solution:
[575] Is there a special .tap g code file I should use with this mach3 controller I’m using aspire as cad

Artsoft (Also called Newfangled Solutions, Inc.) creates Mach3 and Mach3 along with other CNC related software. They are still in business. I noticed that the https seems to not work, so their SSL may have lapsed (2/19/2019). It is safe to use their website; however, if you do purchase on their site while their SSL is down, it's best to use their PayPal link to do the transaction.

Additional Information:
Or you can purchase the software from us.

Additional Information:
I would recommend Mach4 for the control software.

Click the link to add information to this solution:
Is Artsoft is out of Bussiness ? I am looking fo 64bit software , was going to use Mach4, so what would you recomend ? thanks John

This "question 12186" could be a good place to house questions on the laser controller. We are in the process of creating thorough video instructions, but please add specific questions by clicking the "submit additional information" and we will answer questions regarding the laser controller with detail.

Click the link to add information to this solution:
Is there a better manual for the laser engraving controle having problems with the set up of the stepping motors etc