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Question #: 3544

Question: I would like to speak with someone about your products. I have called and left voice mails.

Current Solution

Please call during business hours 9 AM through 5 PM Central Standard Time and you phone call will be answered. If it is not answered it is likely because there is another customer on the line. If you have left a voice mail, it will be returned once we are notified of it. Thank You

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Other Possible Solutions to this Question

  • I would like to speak with someone on the phone. Sales has not returned 4 call. Please assist.

    Please call during business hours 9 AM through 5 PM Central Standard Time and you phone call will be answered. If it is not answered it is likely because there is another customer on the line. If you have left a voice mail, it will be returned once we are notified of it. Thank You

    Click the link to add information to this solution:
    I would like to speak with someone on the phone. Sales has not returned 4 call. Please assist.

  • I WOULD LIKE TO INQUIRE ABOUT THE PHYSICS PRINCIPLES REGARDING USE OF MOBILE PHONES AND DEVELOPMENT BRAIN TUMORS. I'VE BEEN THROUGH MANY SITES BUT THEY CAN NEVER GIVE AN EXACT ANSWER. REALLY SOMEONE TUMORS OR DOES IT HAVE DO WITH INTENSITY RADIATION DISTANCE BETWEEN PHONE INDIVIDUAL?

    It is not clear that mobile phones do produce brain tumors, or any serious health effects for that matter. A number of epidemiology studies have been almost completely negative on the issue.

    See the article I wrote with John Moulder in IEEE Spectrum magazine and also Moulder's FAQ on mobile phones and health.

    There has been a lot of discussion over the years about the possible mechanisms by which microwave energy such as emitted by cell phones might produce biological effects. The one unequivocal mechanism is the heating of tissue, but mobile phones operate at power levels that are too low to cause noticeable heating in the user. Scientists have speculated about other mechanisms, but these theories remain unproven and many of them have been challenged on biophysical grounds.

    Whatever may be the risks or nonrisks of mobile phone radiation, a hands-free kit is an effective way for the user to reduce his or her exposure to radiofrequency energy while using a mobile phone.

    Kenneth R. Foster, Professor
    Department of Bioengineering
    University of Pennsylvania

    Click the link to add information to this solution:
    I WOULD LIKE TO INQUIRE ABOUT THE PHYSICS PRINCIPLES REGARDING USE OF MOBILE PHONES AND DEVELOPMENT BRAIN TUMORS. I'VE BEEN THROUGH MANY SITES BUT THEY CAN NEVER GIVE AN EXACT ANSWER. REALLY SOMEONE TUMORS OR DOES IT HAVE DO WITH INTENSITY RADIATION DISTANCE BETWEEN PHONE INDIVIDUAL?

  • HAVE PORTER CABLE 7518 ROUTER ON MY CNC AND WOULD LIKE TO KNOW IF YOUR ER20 COLLET NUT, FOR THE CABLE, WILL FIT ROUTER.

    Yes, our porter cable collets and nuts will fit the porter cable 7518.

    Additional Information:

    Click the link to add information to this solution:
    HAVE PORTER CABLE 7518 ROUTER ON MY CNC AND WOULD LIKE TO KNOW IF YOUR ER20 COLLET NUT, FOR THE CABLE, WILL FIT ROUTER.

  • I would like to know what the lowest rpm that can be acheived with the 2.2kw spindle and inverter and still have enough torque to drill

    According to the supplier of the 2.2 kW spindle, the safest operating speed for the spindle is 6000 RPM. The supplier also stated that theoretically, the spindle can operate from 0 to 24,000 RPM. I am continuing a dialog with the supplier to delve deeper into understanding the configurations and ramifications of such configurations for operations outside of the safe boundaries into the "theoretical" ranges.

    Additional Information:
    20

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    I would like to know what the lowest rpm that can be acheived with the 2.2kw spindle and inverter and still have enough torque to drill

  • I would like to know if your breakout board and driver boards are compatible with MAC OS X working with Sketch Up pro using SketchUcam ?

    SketchUcam will output gcode which standard CNC control software will typically interpret, execute and control CNC machines. So, there is no problem using SketchUcam. However, our CNC machine control software that use our CNC machine interface boards require Windows OS, of Linux. The Mach3 USB board will only run with Mach3 control software which runs under the Windows OS. The parallel breakout board can run under Windows or Linux OS and the computer must contain a parallel port.

    Click the link to add information to this solution:
    I would like to know if your breakout board and driver boards are compatible with MAC OS X working with Sketch Up pro using SketchUcam ?

  • I am building a wet plasma table for my shop that is 8'x 16'. I will need hardware and software. Please heko me wuth the list, My phone is 9124273734. I would like to talk with someone if possible. Thanks, Rus

    If you purchase the greenLean, you will get everything you need except a router, computer to operate the machine, and software to control the machine. You state that you have a computer. You can use this computer, but you will need to determine if it has a parallel port, or if you are going to need the USB controller option. As for the software, there are too many different options for you to choose from. We would not be able to tell you which to get, and how much it will cost you. This is a matter of preference. I can tell you, however, that you will need 3 types of software to complete a CNC project. You will need CAD software to design your design, CAM software to add tool paths and convert the design to g-code, and then control software to take the g-code and operate the machine.

    Additional Information:
    20

    Click the link to add information to this solution:
    I am building a wet plasma table for my shop that is 8'x 16'. I will need hardware and software. Please heko me wuth the list, My phone is 9124273734. I would like to talk with someone if possible. Thanks, Rus

  • How do I get started I would like to build a cnc router. Making the machine I can do, but I am weak on cad,cam and mach3. I am thinking about a 4’x4’. Do you have plans I can buy?

    We are developing plans for our machine, but they are not completed yet. Please let me know if you would like to be added to our list of customers wanting plans. Thanks,

    Additional Information:
    If you have specific questions regarding CAD, CAM and Control, please add another question to the customer service and I will answer them in detail.

    Click the link to add information to this solution:
    How do I get started I would like to build a cnc router. Making the machine I can do, but I am weak on cad,cam and mach3. I am thinking about a 4’x4’. Do you have plans I can buy?

  • I AM TAKING THE FINAL YEAR PROJECT IN BASE STATIONS AND AIR INTERFACE. WOULD LIKE TO HAVE SOME INFORMATION.

    The Federal Communications Commission (FCC) is the primary federal agency responsible for safety aspects of modern-day wireless telecommunications systems. The FCC's Internet address is shown below. Recently FCC published an excellent report, cited below, to assist citizens and local governments dealing with siting of telecommuncations towers. This report contains charts and figures describing the characteristics and performance of telecommunications antennas. The report also contains practical guidance on application of provisions of the Telecommunications Act of 1996, which is the governing legislation regarding safety and siting of wireless telelcommunications facilities. Web page: RF Safety Program Page. Report title: "A Local Government Official's Guide to Transmitting Antenna RF Emission Safety: Rules, Procedures, and Practical Guidance." The Local and State Government Advisory Committee (LSGAC) and the FCC have developed this guide to aid local governmental officials and citizens in understanding safety issues related to radiofrequency emissions from telecommunications towers. Gary Zeman, Sc.D., CHP Lawrence Berkeley National Laboratory

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    I AM TAKING THE FINAL YEAR PROJECT IN BASE STATIONS AND AIR INTERFACE. WOULD LIKE TO HAVE SOME INFORMATION.

  • Hi, I'm interested in the 1.5 kW (kilowatt) Water Cooled Spindle with Inverter (VFD), I would like to know about the run out of this spindle?

    Our spindles have a runout of less than .0001 in, which includes that collets that we sell. If you use a collet from another manufacturer, we cannot guarantee this TIR (Total Indicated Runout) dimension.

    Click the link to add information to this solution:
    Hi, I'm interested in the 1.5 kW (kilowatt) Water Cooled Spindle with Inverter (VFD), I would like to know about the run out of this spindle?

  • I have built a 100% self designed 3d printer, I now want to build a laser cutter Cnc, will your products cut steel?

    CO2 lasers at the wattage we offer will not cut steel. However, if you are considering adding a spindle to the laser, then you can use that to cut the steel (similar to our spindle/laser combo head.

    Click the link to add information to this solution:
    I have built a 100% self designed 3d printer, I now want to build a laser cutter Cnc, will your products cut steel?

  • I want to purchase some items from your co. How do i go about it. I already have the buildyourcnc book and wand to begin.

    For purchasing on our website, our account log in is a safe way to keep your personal data at hand for future orders. However we do not keep any bank information in our systems, it is a single use system.

    Now dealing with the cnc book, you can view our web version of the book with a list of materials and hardware that will be needed here (https://www.buildyourcnc.com/cnckitintro.aspx).

    Adding the items to your cart in the quantity's needed, now for certain items for example, or ACME screws, and aluminum angles will require a total length needed, but the specific lengths required will have to be email here (customerservice@buildyourcnc.com) or called here (281-815-7701) with the completion of your order.

    Click the link to add information to this solution:
    I want to purchase some items from your co. How do i go about it. I already have the buildyourcnc book and wand to begin.

  • I have a 4x8 CNC and would like to cut my own parts for the Blackfoot. What is the price for the plans and the electronics ?

    The available options for the blackFoot, is only structural components with hardware, and structure components/hardware with electronic components.
    However we currently do not have any plans available for public use/distribution.

    Click the link to add information to this solution:
    I have a 4x8 CNC and would like to cut my own parts for the Blackfoot. What is the price for the plans and the electronics ?

  • I have an emco vmc 100 mill with a rotary head tool changer I would like to use existing stepper motors do you have a kit you would recommend?

    We currently do not have an available kits for adapting other versions of electronics (motors) to our drivers, other than our complete kits including our steppers.

    For further custom related kits or requests please contact us: customerservice@buildyourcnc.com

    Additional Information:

    Click the link to add information to this solution:
    I have an emco vmc 100 mill with a rotary head tool changer I would like to use existing stepper motors do you have a kit you would recommend?

  • Can I come to buildyourcnc and see your machines and products?

    Sure, come on by! You can come and see some of our machines in action; pose difficult questions and hopefully we can answer them; and even have some tests done with stuff you bring.

    Click the link to add information to this solution:
    Can I come to buildyourcnc and see your machines and products?

  • I have your USB controller sitting here and want to control it with something other than PlanetCNC control software?

    The USB controller will only work with the Planet-CNC software. This software is well made and will provide great functionality. The planet-cnc software delivers instructions to the microcontroller on the board and the microcontroller will send out the pulse trains needed to move the machine correctly.

    There are two main alternatives if you want to use the mach3 software:
    First, get a parallel port card and add it to your computer and get a parallel breakout board. If you have a laptop/notebook computer, this will not be possible.
    Second, if you have a laptop, or really want to use the USB as the main interface for controlling the machine, you will need to get the smoothstepper board which works with mach3. The price combination is much higher than the USB controller with planet-cnc, but will work with Mach3.

    Additional Information:


    Additional Information:


    Additional Information:
    The planet cnc controller can be prone to electrical interference and has been known to cause such problems. In the first instance try to use a quality double sheilded USB cable, hopefully this will fix your problem. Alternatively you may need to sheild your limit switch, estop and or motor cabling. My pick is that a quality USB cable will fix it though, worked for me.

    Click the link to add information to this solution:
    I have your USB controller sitting here and want to control it with something other than PlanetCNC control software?

  • Hello, I'm wondering if you could make a larger laser cnc if someone asks for it? Something like 36" x 52". And how much would it be?

    We are developing a 4 foot by 8 foot (48" x 96") laser with 80 watts of power. If you need a laser at 36" x 52", you could use the 4'x8' laser and just build a shorter table. We will have this machine available in the latter portion of 2015.

    Click the link to add information to this solution:
    Hello, I'm wondering if you could make a larger laser cnc if someone asks for it? Something like 36" x 52". And how much would it be?

  • i have Artcam 2013 for an General Inc. Icarver 40913. My computer crash with the Licenses from Delcam i would like to know how to get the licenses.

    If you purchased the ArtCAM from us, please send an email to us at customerservice@buildyourcnc.com with the name used with making the order and we will contact the developer to send you the license.

    Click the link to add information to this solution:
    i have Artcam 2013 for an General Inc. Icarver 40913. My computer crash with the Licenses from Delcam i would like to know how to get the licenses.

  • I HAVE YOUR MACH3 USB BOB, DO YOU GUYS SELL A TORCH CONTROL RELAY CAN WIRE UP TO TURN MY PLASMA ON AND OFF HOW WOULD WIFE THAT TOO THIS BOB?

    We do have a relay board that words like a standard relay.

    Here is the URL of the relay board that we offer:

    https://www.buildyourcnc.com/item/electronicsAndMotors-breakout-Relays-relay-board-250V-12A-5V

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    I HAVE YOUR MACH3 USB BOB, DO YOU GUYS SELL A TORCH CONTROL RELAY CAN WIRE UP TO TURN MY PLASMA ON AND OFF HOW WOULD WIFE THAT TOO THIS BOB?

  • I was referred to your company by a friend who uses your products and i notice you have finance / lease options, are these available to people outside the United States? Im located in Canada

    I do believe the financing is available for those outside the US but let me make sure.

    Click the link to add information to this solution:
    I was referred to your company by a friend who uses your products and i notice you have finance / lease options, are these available to people outside the United States? Im located in Canada

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