[ Log In ]
[ Register ]
Happy New Year from us at BuildYourCNC.com and NewbieHack.com!
The buildyourcnc.com email is down, please use phooddaniel@berkeley.edu to send customer service related emails. Thanks.

Question #: 9017

Question: I JUST RECEIVED MY WHITE ANT AND STARTED TO DO SOME BASIC ASSEMBLY. NOTICE THAT THE 1/4 X 20 BOLTS WITH PHILLIPS HEAD NOT FIT IN NOTCHES CUT FOR THEM - INSTANCE, ON DREMEL MOUNT. AM SUPPOSED BUY DIFFERENT HEADS, GRIND ALL DOWN, OR ROUTE OUT BIGGER NOTCHES. 3" BARELY Z-AXIS MOTOR

Current Solution

BYCNC Response:
Please send a photo of the bolts and assembly so we can determine the problem. Thanks.

User Response:
The holes on the Dremel holder are 0.442" and the bolt heads are 0.483". Picture will be sent. In the picture note that the left bolt has been ground down.

BYCNC Response:
You were sent incorrect fasteners due to a vendor change. We will be shipping the correct parts to you immediately, and thank you for letting us know about this mistake.

Respond:

Other Possible Solutions to this Question

Get Help with:
This Product
Orders
Tech Support
Sales
This Product
Order Query
Tech Support
Sales
Not logged in. Log In Register
Track Order(s)
View Order(s)
I Want to Schecule a One-On-One Paid Tech Support Session
Book an Appointment Pertaining to a BuildYourCNC Product (Free)
Ask a Quesion Below (Free):
Book an Appointment Pertaining Other Equipment ($60/half hour)
Book an Immedite Appointment Pertaining Other Equipment ($120/half hour)
Ask a Quesion Below (Free):
Waiting for response... I may not answer immediately, but I was notified on my cellular phone so my response is forthcoming. If I don't respond immediately, you can always go to the [My Account] page to see all of our chats at any time.