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Question #: 13935

Question: I send a couple emails to customer service but have not heard back. Were they recieved?

Current Solution

The emails are checked only a few times in the day and between those times, we are working on production. However, this "Customer Service" system is actively checked as I receive a text message every time a new question is posed and when a response to a question is added. Please use this "customer service" section of the website as you will be responded to quickly (unless I am sleeping or on the road.

Patrick Hood-Daniel

Additional Information:
Thank you so much! Sorry for the rush. Just excited to get some stuff done for the holidays! Looks like a great machine. Very psyched!

Additional Information:
Not a problem at all. Thanks.


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Waiting for response... I may not answer immediately, but I was notified on my cellular phone so my response is forthcoming. If I don't respond immediately, you can always go to the [My Account] page to see all of our chats at any time.