What is the item that you purchased on Sept 24?

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Hi my name is Robert and I have try to contact you on a purchase from you around 24 sept and i have not received it so i tried calling you via 281-815-7701 and talked to many other person except you . 9am to 5pm Could you Please send a Phone number that work please.

Not sure what you mean by the statement "I don't know when you answer". Please explain. I answer all of the incoming emails until my inbox is completely empty and all phone calls to the company go straight to my cell phone and I answer all of the calls, and if I don't answer, I call back immediately.


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I just searched my email and found no emails with your email address associated with the email listed with this question. I cannot answer questions if no correspondence was provided by you.

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Please send an email, I am giving up on buying a machine from you because I don't know when you answer. I was asking about getting just the working parts and rails sent to Fiji. You sent an answer and some questions, but I have no way of knowing if you responded again.

You will want to connect the homing switches (which may also serve as your near limit switches) to different input terminals. It's ok to add more limit switches with the home switches, but each home should be on independent inputs. For example, connect home X and any other limit switch to IN1, connect home Y and any other limit switch to IN2, and so on. This will allow you to properly use the "ref all home" button in Mach3.

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In the instructions (diagram 1) you show all the home switches connected in parallel? But here you say they need to each have their own inputs. "You will want to connect the homing switches (which may also serve as your near limit switches) to different input terminals." I dont see how the second and third axis can go home if the first axis has already closed the parallel circuit unless they back off a bit until the switch opens up again before the next axis goes to home? My machine has no limit switches so I assume they are home switches.

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[575] I have finally got my limit switches wired and working - thank you. Can they also used as homing switches and if so it it just a question of looping the two inputs on the board i.e. the limit and home terminals IN2 to IN3

Sure, let me check.

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Your order was shipped out on Tuesday (10/20/2020). I noticed that your email was not stored in the customer record when the order was made. I will send you the tracking number via email now.

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Placed an order for the cable set for the Pokeys57cnc interface on 10/20 but it is not showing up in My Account as being ordered. It was charged to my credit card and I have not had any info that it was received by you.

Send me an email so I can confirm the purchase. customerservice@gmail.com

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I purchased a brealout board a couple days ago and it does not show under my account as being purchased, the cash was drawn from me. I assumed I could look and see it in my account and get a tracking number when it is shipped

Identify the Control Signals: First, determine which control signals from the DB25 interface card are used for spindle speed control. Typically, these are PWM (Pulse Width Modulation) signals or analog voltage signals.

VFD Configuration: Your VFD should be configured to accept the type of control signal your DB25 card provides. This involves setting parameters in the VFD that correspond to the type of input signal it will receive for speed control.

Wiring: Connect the appropriate output pins from the DB25 card to the input terminals on the VFD. This usually involves connecting the PWM or analog output to the corresponding input on the VFD. Make sure to consult the manuals for both your VFD and interface card for specific wiring details.

UCCNC Settings: Configure UCCNC to output the correct type of signal (PWM or analog) that matches your VFD's configuration. This is done through the software's spindle setup section.

Test and Adjust: Run some tests to ensure that the spindle speed is being correctly controlled by UCCNC. You might need to tweak settings in either the VFD or UCCNC for optimal performance.

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HEY ! I HAVE PURCHASED A VFD WITH MATCHING SPINDLE 1.5KW AND CONTROL PROGRAM UCCNC. MY INTERFACE CARD IS DB25, THE QUESTION HOW DO CONNECT TO DB25 SO THAT CAN SPEED UCCNC? SINCERELY "CNC BEGINNERS"

Yes. We will send you an invoice for your order poste haste. Thanks you for your order and we apologize if this has caused you an inconvenience.

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Thank you very much! I really appreciate it.

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I received my package and everything looks perfect but there wasn't an invoice in it. Can you please send me an invoice for my order? My tracking number was 9405511699000982499109.

My apologies for not getting back to you. We always answer the phones during business hours, so I would try that first. Our emails on Monday generally is stacked up as we are closed during the weekend. We can try your g-code here. Please send the g-code to the techsupport@buildyourcnc.com email address and we will test the code to see if it works.

By the way, do you get movement on the planet-cnc UI screen?

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The program starts and runs normal. I have all the correct movement on the mill and the UI screen. Then one of two things happens. It either stops and resets all axis to zero in the middle of the part or it freezes in the middle of the part. When it freezes, it is not moving on the cnc or the UI screen. Sometimes after a freeze it will come up with an 'IO timeout error', but the only way to clear is to unplug USB and start over.
I will send my settings and g-code files over tonight. Please be sure to load my settings when running the g-code. No movement of the cnc is necessary as the controller will do these issues without power to any drives and just the USB board connected, on my board at least.

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I have a MK1 board that I just got running and I am having issues. Do you have an MK1 board at your shop that I can send you my G-Code to run? The freexing/zeroing in the middle of the program issue happens even with no step drives attached to the board.

If you were logged in when you made the purchase, you can click the "My Account" link at the top of any page on this website and see all of your orders, order line items (with direct links to these items), and shipment information.

Here is a link to the "My Account" page for your convenience:
https://www.buildyourcnc.com/CustomerInfo.aspx

I did not see your username on your internal customer record, so I added this username and you should be able to see the information in the "My Account" page.

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I just tested your accounts page and the cable carrier links are in there. Thanks and please let me know if you need further assistance.

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I have purchased cable carrier chain and would like to know if you could send me a copy of that order as I need to purchase extra lengths of the links I bought. Thanks

Does your plasma cutter have an external trigger that voltage can be applied to make the trigger engage? If I known, please provide the brand and model of your plasma cutter so we can determine this.

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I converted my blackToe to do plasma cutting. Used the Motor control relay on the break out board and just wired it into the plasma cutter trigger. Put a large pan (like a car oil drip pan) with about 1/4 inch of water on the table and attached fixtures. 400 15ga parts later it's still working great.

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That is so cool!!

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I would like to post a story on your setup and conversion. Do you have pictures of the process and/or the new setup?

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Hello I bought a full setup of parts a couple years ago to make a cnc router and now I have decided that I want to make a cnc router/plasma. I was wondering how to go about hooking up the plasma to the breakout board

Identify the Control Signals: First, determine which control signals from the DB25 interface card are used for spindle speed control. Typically, these are PWM (Pulse Width Modulation) signals or analog voltage signals.

VFD Configuration: Your VFD should be configured to accept the type of control signal your DB25 card provides. This involves setting parameters in the VFD that correspond to the type of input signal it will receive for speed control.

Wiring: Connect the appropriate output pins from the DB25 card to the input terminals on the VFD. This usually involves connecting the PWM or analog output to the corresponding input on the VFD. Make sure to consult the manuals for both your VFD and interface card for specific wiring details.

UCCNC Settings: Configure UCCNC to output the correct type of signal (PWM or analog) that matches your VFD's configuration. This is done through the software's spindle setup section.

Test and Adjust: Run some tests to ensure that the spindle speed is being correctly controlled by UCCNC. You might need to tweak settings in either the VFD or UCCNC for optimal performance.

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Hey ! I have purchased a VFD with matching spindle 1.5kW and control program UCCNC. And my interface card is DB25, the question is how do I connect the VFD to DB25 so that I can control the speed with UCCNC? Sincerely "cnc beginners"

The USB interface only works with momentary switches unfortunately. If you have extensive knowledge of digital electronics, you can apply a receiver that uses a microcontroller and a transmitter with another microcontroller that produces the pulsing signal with the controls that you need.

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I would like to make a handheld remote for the USB CNC Board using a joystick instead of momentary switches. Could you suggest one that will work with your board.

You can reach us at sales@buildyourcnc.com

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Can you send me an email address please, so I could discuss the possibilities of making your products in the Uk /Europe under a licence agreement. Regards Roger

All you need is a CNC controller like the following options:

https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board

This controller is easy to connect using standard wire screw terminals and works with the mach3 control software.

https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach4-mach3-USB-ethernet-Board

This controller is a little bit more difficult to connect, but is a more feature-rich controller and will work with both mach3 and mach4 CNC control software titles.

Specifically, a CNC controller connects to the computer via a USB cable and connects to the motor drivers. These controllers also connect to the limit switches, spindle/router control, air/fluid/mist control, etc.

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Hello there, I am a beginner in trying to control a stepper with a pc, you can sell me a kit to control my motor from the pc. I already have a motor, driver, and power supply

When you plug the USB controller into the computer using a USB cable, and the planet-cnc software is running, you will be presented with a dialog box that will contain a text box for the key that you received from the planet-cnc folks.

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Is there any other software that will work with your controller Mach3? Thanks for the help!

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However it how do I get the software to work? PlanetCNC sent me a key that looks like it will only work with a backup control board I purchased from them?

The relay is only used for devices like routers, spindles, coolant, mist, etc. The relay works like an automatic switch and will allow current to pass when the relay is engaged.

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The relay doesn't have a A+ B - it has signal in god. 5v. / 0 S P. This has to go to my USB motion card wiring shows v+ goes to top of coil no number and comes out the bottom to #2 the relay I got from you is not that simple

That will depend on the controller that was installed in the redFly. If the controller is a pokeys57CNC controller, you can use Mach 4 with that system.

You can add a 4th axis and an ATC (Automatic Tool Changer) with the redFly system.

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Does the Redfly that I bought with the GreenBull in 2016 work with Mach4? Also I want to add a 4th axis and a spindle with automatic tool changer. Will this work too or do I need a new control board? I bought my CNC with a longer Z travel, so I have plenty of room for these. Thanks!

Most likely, the driver is not receiving the high or low signal for the direction terminals. The way direction works for an axis is the controller will output a high signal (5V) for one direction and low signal (0V) for the opposite direction. If the signal is always at one signal, say 5V, whether it is commanded in one direction or the other, then the axis will only move in that direction.

To solve this problem, make sure that the wiring is secure at both ends (from the controller to the driver). Also, make sure the Dir+ and DIR- are both wired correctly (i.e. the Dir- is connected to the signal gnd on the controller and the ZD is connected to Dir+ on the driver.

You can use a multimeter to determine the voltage at the ZD terminal by:
- setting the multimeter to DC voltage (the V with a straight line, or dashed line above the V)
- place the black lead on the gnd terminal
- place the red lead on the ZD terminal
- press the page up button and check the voltage
- press the page down button and check the voltage.

You should see the voltage change from 0V to 5V or vice versa.

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Hi I have just set up my machine using a mach 3 USB board I can only get the Z to go in one direction Y and X are Ok I have check wiring and looked at video over and over what have I missed??

The most likely issue here is that your email did not save in our system. Please email us to determine your shipping status and tracking number at customerservice@buildyourcnc.com

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I ordered the Mach 3 usb controller board on the 1st and I have not received an order conformation or shipping confirmation. My account was charged however.