[ Log In ]
[ Register ]
NEW: CNC Router PLANS Available for all of our Newest CNC Models!! Click here to "Design Your CNC".

Question #: 14382

Question: i have previously bought end mills from you guys, and luved them. why is your postage o so much now to australia? its huge!

Current Solution

Our USPS API stopped working and we implemented free domestic shipping until we resolve the issue. If you want, we can manually process your order and calculate the shipping outside of the website. Would you like to do that?

Additional Information:
yes I would like to have my order manually processed. I would like to order 10 x general purpose end mill cut length 1 1/8 1/4 diameter. thank you so much, Graham

Respond:

Other Possible Solutions to this Question

  • I have wired up my 110v VFD and my 2.2Kw spindle and I get an E.Lu.5 code. My wiring is correct and the parameters are set to those for the VFD according to your website I found in a previously answered question from someone here. Any help would be greatly appreciated, thank you!!

    The E.Lu.5 Error code on your VFD is related to Low Voltage.

    The recommended action is:
    - 1. Check whether the input voltage is normal. (the voltage from the wall/breaker to the VFD)
    - 2. Check whether there is a sudden change in load.
    - 3. Check whether there is any phase missing.

    Unfortunately, these three recommended actions will probable require an electrician to test the line going into the VFD.

    Click the link to respond:
    I have wired up my 110v VFD and my 2.2Kw spindle and I get an E.Lu.5 code. My wiring is correct and the parameters are set to those for the VFD according to your website I found in a previously answered question from someone here. Any help would be greatly appreciated, thank you!!

  • I have registered version of planetcnc software that I purchased with a Chinese controller I want to use 3 better drivers with a separate USB controller can you recommend a controller and how to link my existing software. Regards Lloyd from Australia

    You can only use the planet-cnc interfaces with the PlanetCNC software. If you like the software and want to remain with that software, the hardware interfaces will need to be purchased from the planet-cnc folks.

    I would recommend using the Pokeys57CNC interface which is compatible with Mach3 and Mach4. You can also consider the Mach3 USB interface if the Pokeys57CNc interface is out of your price range.

    Pokeys57CNC product page:
    https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach4-mach3-USB-ethernet-Board

    Mach3 USB product page:
    https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board

    Click the link to respond:
    I have registered version of planetcnc software that I purchased with a Chinese controller I want to use 3 better drivers with a separate USB controller can you recommend a controller and how to link my existing software. Regards Lloyd from Australia

  • Im from chile have you ever send any machine to south america? can i buy only the mechanic and electronic things ( wood parts are much weight)

    We have sent machines everywhere across the globe and we can work with freight companies to get you a good rate on a shipment. Please email sales@buildyourcnc.com to request a quote.

    Click the link to respond:
    Im from chile have you ever send any machine to south america? can i buy only the mechanic and electronic things ( wood parts are much weight)

  • Hi, I got two different bits I use alot. The 1/16th and 1/32 end mills. I use them alot for making signs. They seem to be getting dull. They are very expensive so I was wondering can you sharpen these bits? Do you have a service to do this? Thank you

    Unfortunately, end mills will dull over time and need to be sharpened or repurchased. We do not currently offer any sharpening service, but we have a large selection of end mills you can find here http://www.buildyourcnc.com/ProductsEndMills.aspx

    Click the link to respond:
    Hi, I got two different bits I use alot. The 1/16th and 1/32 end mills. I use them alot for making signs. They seem to be getting dull. They are very expensive so I was wondering can you sharpen these bits? Do you have a service to do this? Thank you

  • I PURCHASED A VFD AND SPINDLE FROM FRIEND, HIS SET UP IS 220. DON'T HAVE 220 IN MY SHOP. QUESTION CAN USE YOUR 110 WITH THIS SPINDLE??

    Depending if the spindle can work with this specific VFD, it might be possible. However we would not like to risk you working unit, with a possible match so we would like more details on your specific model and any information available on the spindle itself.

    Response
    The only info on the spindle is 2.2KW 400HZ 220V. Made by Zhong Hua Jiang.

    Was originally on a Delta C200 vfd. That is 220 single phase.

    Click the link to respond:
    I PURCHASED A VFD AND SPINDLE FROM FRIEND, HIS SET UP IS 220. DON'T HAVE 220 IN MY SHOP. QUESTION CAN USE YOUR 110 WITH THIS SPINDLE??

  • I bought your 3 axis combo and need to know what name brand is the motors and their ounces and the drivers

    Surely you know the brand motors you sold me?

    Click the link to respond:
    I bought your 3 axis combo and need to know what name brand is the motors and their ounces and the drivers

  • I want to purchase some items from your co. How do i go about it. I already have the buildyourcnc book and wand to begin.

    For purchasing on our website, our account log in is a safe way to keep your personal data at hand for future orders. However we do not keep any bank information in our systems, it is a single use system.

    Now dealing with the cnc book, you can view our web version of the book with a list of materials and hardware that will be needed here (https://www.buildyourcnc.com/cnckitintro.aspx).

    Adding the items to your cart in the quantity's needed, now for certain items for example, or ACME screws, and aluminum angles will require a total length needed, but the specific lengths required will have to be email here (customerservice@buildyourcnc.com) or called here (281-815-7701) with the completion of your order.

    Click the link to respond:
    I want to purchase some items from your co. How do i go about it. I already have the buildyourcnc book and wand to begin.

  • How can I convert from Xylotex to yours, four axis with limit switches. Have parallel PC and steppers on machine.

    Sure, the USB interface has a place for 4 axes of limit switches.

    Each axis can have two limit switches: one for the ++ (positive) end and one for the -- (negative) end. The positive end would be the limit switch at the end of the machine that, say the machine has a 4'x8' area, reaches a bit after the 8 foot mark. The negative end would be the limit switch behind the 0 foot location behind the origin. If the origin is in the middle, the negative would be at a little more than the -4 foot end and the positive would be at a bit more than the +4 foot end. Note that you can have more than one switch on each pin where the NC is connected in serial fashion and the NO is connected in parallel fashion (this can be seen on the diagram in the multiple limits switch section). The software configurations for the limits switches are under File -> Settings -> Limit.

    A typical limit switch has three connections on it. These connections consist of COM (common), NC (normally closed) and NO (normally open). The COM would generally go to GND and the NC or the NO would go to the pin. If the NC is used, then the the switch is constantly connected until the switch is pushed (engaged) then the connection from the pin to gnd is broken (open). Use the settings in software to set whether in NC or NO configuration.

    Let me know if this information was helpful (or not) by adding information to this question. Thanks.

    User response:
    Thank you very much for this helpful information. I'm still a little fuzzy on how the 6 limit switches physically connect to each other and to the USB breakout board. You've stated one switch (home) goes to positive and another switch (limit) goes to negative. Are all the GND prongs from all 6 switches connected to each other and going to GND on the breakout board, or no? And the NC prongs, how exactly are they connected to each other? And to the board? There has to be a diagram somewhere shows this visually, no? I don't know how to wire the switches in series or in parallel. I have already physically installed all the switches on the machine and ran the wires to where the board is. Now I just need to know where to plug these wires into the board. Also, taking into consideration that I'm using the Planet CNC software, the only settings I have pertaining to limit switches is "Enable/Disable" for each axis, and the actual limit for each axis. Nothing about NC or NO. Is that only in Mach3?
    Thank you.

    buildyourcnc response:
    On the USB interface, the COM on the switch connects to GND and the NC or NO connects to the input pin (i.e. x++, y--, etc.)

    Limit switch configuration is rather difficult to understand, especially with series and parallel. You can think of series as a single wire going from GND to the axis letter input terminal (i.e. X++ or X--). If the wire is broken, then the circuit is open (or the switch is engaged in a normally closed scenario). Normally closed is like an actual wire, and when engaged, the switch "opens" (breaks the wire). This is why we recommend in some systems that you can put many switches in series on a single pin. When one of the switches is engaged (breaking the connection) then the entire circuit of switches is broken and the machine stops.

    In a parallel scenario, the state of the circuit is always broken until the one of the switches is engaged and the circuit is then closed or connected. The topology looks like a ladder. All the switches connect to both sides of the ladder and the switches are like the runs of the ladder (the horizontal bars that the feet are placed while climbing). Imagine all of the switches broken in this scenario (normally open). It would be like the ladder could be split in two, but if one of the ladder runs (switches) is closed by engaging it, then that run would connect both sides of the ladder and the two sides of the ladder would have a connection.

    There is a diagram on the USB page of the various limit switch configurations. If you need more information (visual and/or otherwise), please let us know and we will immediately add that information to benefit everyone.

    Click the link to respond:
    How can I convert from Xylotex to yours, four axis with limit switches. Have parallel PC and steppers on machine.

  • HOW MUCH RADIATION GIVEN OFF BY A CELL PHONE AND THERE ANY WAY TO STOP THE FROM BEING ABSORBED INTO YOURSELF?

    Portable cell phones emit about 0.6 watts of radiofrequency energy, limited primarily by the power of the battery. As with any radiofrequency transmitter, there will be some amount of absorption in the human body; the amount depends on how close you are to the antenna. The Federal Communications Commission (FCC) limits the amount of radiofrequency energy which cell phones can deposit in the body to levels at which no health effects are to be expected. See an article on Cell Phone Safety on this website for more information.

    Gary H. Zeman, ScD, CHP

    Click the link to respond:
    HOW MUCH RADIATION GIVEN OFF BY A CELL PHONE AND THERE ANY WAY TO STOP THE FROM BEING ABSORBED INTO YOURSELF?

  • its a long shot.. but i bought a machine from you around 2011.. any chance you would have record of the sale if i gave you some info?

    Please email customerservice@buildyourcnc.com for details about past orders.

    Click the link to respond:
    its a long shot.. but i bought a machine from you around 2011.. any chance you would have record of the sale if i gave you some info?

  • I have purchased cable carrier chain and would like to know if you could send me a copy of that order as I need to purchase extra lengths of the links I bought. Thanks

    If you were logged in when you made the purchase, you can click the "My Account" link at the top of any page on this website and see all of your orders, order line items (with direct links to these items), and shipment information.

    Here is a link to the "My Account" page for your convenience:
    https://www.buildyourcnc.com/CustomerInfo.aspx

    I did not see your username on your internal customer record, so I added this username and you should be able to see the information in the "My Account" page.

    Additional Information:
    I just tested your accounts page and the cable carrier links are in there. Thanks and please let me know if you need further assistance.

    Click the link to respond:
    I have purchased cable carrier chain and would like to know if you could send me a copy of that order as I need to purchase extra lengths of the links I bought. Thanks

  • I purchased a vfd and spindle from a friend, his set up is 220. I don't have 220 in my shop. My question is can I use your 110 vfd with this spindle??

    Depending if the spindle can work with this specific VFD, it might be possible. However we would not like to risk you working unit, with a possible match so we would like more details on your specific model and any information available on the spindle itself.

    Response
    The only info on the spindle is 2.2KW 400HZ 220V. Made by Zhong Hua Jiang.

    Was originally on a Delta C200 vfd. That is 220 single phase.

    Click the link to respond:
    I purchased a vfd and spindle from a friend, his set up is 220. I don't have 220 in my shop. My question is can I use your 110 vfd with this spindle??

  • im from mexico, and i want to know if you could send something here, and what is the type of currency?

    Yes, we can send to international countries. Our currency is in USD (US Dollars). In the cart, you will find the shipping carriers and methods possible to ship to your country when you click on the "Calculate Shipping" button.

    Click the link to respond:
    im from mexico, and i want to know if you could send something here, and what is the type of currency?

  • I previously owned a shopbot prt. How does your product compare with Shopbot/ Does your package come with toolpathing software.

    We can not accurately compare our machine to another company's product. We have no experience or feedback to go on with the other product. Our machine does not come with any software, but there are some free software available. We will be listing even more software in the near future.

    Click the link to respond:
    I previously owned a shopbot prt. How does your product compare with Shopbot/ Does your package come with toolpathing software.

  • Yawl sold me a ST-USB MOTION CARD I have surched all your electronics and can't find wring instructions I need to know where to connect X,Y and Z to this controler

    To connect the stepper motor drivers to the Mach3 USB interface card, you will need to follow the wiring diagram here: https://www.buildyourcnc.com/Documents/Electric%20Wiring%20Diagram.pdf
    which can be found here: https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board along with all of the other manuals associated with that interface card.

    Please note that the DC+ and DC- on that wiring diagram (power supply to thye stepper motor drivers) is not correct. The DC- is connected to GND on the drivers and the DC+ is connected to VCC on the drivers. Typically, the DC+ on the power supply is labeled V+ and the DC- is labeled either COM or V-.

    If you are having any issues with the wiring, please let me know and I will elaborate. Thanks.

    Click the link to respond:
    Yawl sold me a ST-USB MOTION CARD I have surched all your electronics and can't find wring instructions I need to know where to connect X,Y and Z to this controler

  • What tolerance can I expect from your largest cnc machine and the laser cutter? Also, what depth can I get on the z axis?

    The largest CNC machine we make at this time (12/04/2015) is the GreenBull 6'x12' model. This model has 2 options for Z-axis travel.

    The short-z option has a total Z travel of 5.75 inches. From that you would subtract the length of the end mill used and the thickness of the spoil board to determine the maximum material thickness. (Example: If the end mill extends 1.25" from the collet and the spoil board is .75", then the material could be up to 5.75 - 1.25 - 0.75 = 3.75 inches in thickness). This is good for most sheet-type materials.

    The long-z option, used mainly for large 3D carvings, requires a custom frame and allows for up to 36" of travel.

    The tolerance of our machines, like any machine, depends on several variables. The major variables include the manufacturing tolerance, the type of machine control used, the precision of assembly, the thoroughness of maintenance, and the initial and ongoing calibration of the machine. Because we sell kits only most of these variables are outside our control. Therefore, we are hesitant to guarantee a certain level of tolerance for an end user. However, in our experience, tolerances of .001" are readily achievable with our machines.

    Click the link to respond:
    What tolerance can I expect from your largest cnc machine and the laser cutter? Also, what depth can I get on the z axis?

  • The motherboard on the computer I bought from you went out. What would you suggest. I have a laptop, could I use it and use a Mach3 USB interface board?

    Yes, you can use a laptop if you have a controller that uses a USB, like the Mach3 USB card. If you don't have that, you can purchase that part here:
    https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board

    If you have a controller board that connects to a 25 pin connector, modern laptops will not be able to connect to that port.

    How old is your CNC computer system?

    Additional Information:
    The CNC computer system is 2013 (5 years). The built in video card went out. I will order the Mach3 USB card. Thank you.

    Additional Information:
    You're welcome

    Click the link to respond:
    The motherboard on the computer I bought from you went out. What would you suggest. I have a laptop, could I use it and use a Mach3 USB interface board?

  • I purchased Mach3 from buildyourcnc dont know what verson i need to use in VCarve as the processor. There are 8 2/3Mach listed

    You will probably have post processors like the following listed:
    Mach2/3 ATC Arcs (inch)
    Mach2/3 ATC Arcs (mm)
    Mach2/3 Arcs (inch)
    Mach2/3 Arcs (mm)
    Mach2/3-WrapX2A ATC Arcs (inch)
    Mach2/3-WrapX2A ATC Arcs (mm)
    Mach2/3-WrapY2A ATC Arcs (inch)
    Mach2/3-WrapY2A ATC Arcs (mm)

    If you have an Automatic Tool Changer, use the post processor with the ATC in the name. For most applications and if you don't have an ATC (automatic tool changer), use the Mach2/3 Arcs (inch) or (mm) post processor.

    Click the link to respond:
    I purchased Mach3 from buildyourcnc dont know what verson i need to use in VCarve as the processor. There are 8 2/3Mach listed

  • I bought a blacktooth laser from you about a year ago.. I am finally getting around to installing the laser tube and I noticed that my tube does't have the metal end on it like all the pictures I've seen. is this a focus lense and can I purchase one?

    As shown in the instructions the laser tube that was used was a different model which had the metal end, compared to our full glass tube models we currently ship with the machines.
    So there is no difference besides appearance between the two tubes.
    The focus lens should be placed in the laser nozzle assembly and not on the laser tube itself.

    Click the link to respond:
    I bought a blacktooth laser from you about a year ago.. I am finally getting around to installing the laser tube and I noticed that my tube does't have the metal end on it like all the pictures I've seen. is this a focus lense and can I purchase one?