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Question #: 6778

Question: Do you ship outside US via fedex or DHL? if not, could you tell me the area of your packaging facility so that I arrange the closest spot?

Current Solution

We do ship all over the globe, our preferred carriers will be USPS, UPS, FedEx.
Our preferred carriers can get the available quotes on shipping when adding your items to your cart and then click on calculate shipping.
Our only facility at the current moment is located in Katy, Texas, 77449.

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Other Possible Solutions to this Question

  • Do you ship outside US via fedex or DHL? if not, could you tell me the area of your packaging facility so that I arrange the closest spot?

    We do ship all over the globe, our preferred carriers will be USPS, UPS, FedEx.
    Our preferred carriers can get the available quotes on shipping when adding your items to your cart and then click on calculate shipping.
    Our only facility at the current moment is located in Katy, Texas, 77449.

    Click the link to respond:
    Do you ship outside US via fedex or DHL? if not, could you tell me the area of your packaging facility so that I arrange the closest spot?

  • WAS WONDERING IF YOU COULD TELL ME WHETHER OR NOT SHIP ANY OF YOUR KIT PRODUCTS TO THE UK?

    You can determine if the area is serviceable by:
    - selecting the items you want to purchase on the website
    - go to the cart (shopping cart top left of any webpage)
    - log in, or register
    - Enter the address and click on calculate shipping.

    The webpage will return the direct rates and whether your area is serviced or not. Feel free to enter any address as long as you are able to receive the package from that address.

    Click the link to respond:
    WAS WONDERING IF YOU COULD TELL ME WHETHER OR NOT SHIP ANY OF YOUR KIT PRODUCTS TO THE UK?

  • I ordered a 1.5KW 110 volt spindle. I just received the box and the spindle clearly says on the foam packaging and the side of the spindle that it is 220V. I think you shipped me the wrong spindle

    Did this spindle come with a 110V 1.5kW VFD?

    Additional Information:
    The reason I ask is because the 220V 1.5kW spindle may work well with the 110V 1.5kW VFD. I believe we did the test prior to shipment.

    Additional Information:
    I have a 110V HY01D511B VFD already. I did not know they would work together. I will give this a try.

    Additional Information:
    If you did't get the VFD paired with the spindle from us, then I would not connect the 220V spindle with your VFD. Let me ask my technician and get back with you.

    Additional Information:
    My technician said that it should work since the 220V 1.5kW spindle worked with our 1.5kW 110V VFDs.

    Remember to seek the advice and guidance of a professional electrician when connecting these types of high powered devices.

    Additional Information:
    Do you have any info on the settings? I would rather buy a pre-configured VFD from you if you don't have the settings for my HT since I have already fried one spindle because of lack of documentation from the manufacturer. If you can setup a VFD that works with the spindle you sent at 110v input voltage I would be fine with the extra expense.

    Click the link to respond:
    I ordered a 1.5KW 110 volt spindle. I just received the box and the spindle clearly says on the foam packaging and the side of the spindle that it is 220V. I think you shipped me the wrong spindle

  • I would like to make a handheld remote for the USB CNC Board using a joystick instead of momentary switches. Could you suggest one that will work with your board.

    The USB interface only works with momentary switches unfortunately. If you have extensive knowledge of digital electronics, you can apply a receiver that uses a microcontroller and a transmitter with another microcontroller that produces the pulsing signal with the controls that you need.

    Click the link to respond:
    I would like to make a handheld remote for the USB CNC Board using a joystick instead of momentary switches. Could you suggest one that will work with your board.

  • I am considering the purchase of a Black foot or Green Bull CNC router and would like to come and visit your facility to see them in person and to discuss my requirements. Please can you tell me your address. I am based in NW Houston. Many thanks.

    If you would like to come to the office, please call the office at 281-815-7701 to request a visit at your specified time within our business hours so we can make sure that the right person will be there to assist you.

    Click the link to respond:
    I am considering the purchase of a Black foot or Green Bull CNC router and would like to come and visit your facility to see them in person and to discuss my requirements. Please can you tell me your address. I am based in NW Houston. Many thanks.

  • I need to know if you have prices for educators, or other ways that a teacher could procure a blackToe 2'x4' CNC router. I apologize that this is sort of a bold question, as your routers are already well-priced.

    We do offer discounts for academic institutions and instructors. Please contact us via the phone number above to inquire about our academic discount.

    Click the link to respond:
    I need to know if you have prices for educators, or other ways that a teacher could procure a blackToe 2'x4' CNC router. I apologize that this is sort of a bold question, as your routers are already well-priced.

  • COULD YOU PLEASE EXPLAIN, IF IT'S TRUE, THAT HANDS-FREE CELL PHONE CAR MICROPHONES RADIATE MORE THAN ANY OTHER INSTRUMENT USED WITH THESE PHONES?

    Hands-free cell phone car microphones have been tested by the manufacturers and meet the current ANSI/IEEE (American National Standards Institute/Institute of Electrical and Electronics Engineers) standards for radiofrequency (RF) safety. These are the same standards that the Federal Communications Commission enforces under the Telecommunications Act of 1996, and they place limits on the specific absorption rate (SAR) of RF energy in the body. Recent inflammatory articles in the British press were not substantiated by testing at ISO-accredited testing facilities at Motorola. Manufacturers of cell phones are required under FCC regulations to assure that their products meet the SAR limits on both hand-held and hands-free units. Further information can be obtained on the Internet at The Center for Devices and Radiological Health (FDA information) or Office of Engineering and Technology (FCC information).

    Click the link to respond:
    COULD YOU PLEASE EXPLAIN, IF IT'S TRUE, THAT HANDS-FREE CELL PHONE CAR MICROPHONES RADIATE MORE THAN ANY OTHER INSTRUMENT USED WITH THESE PHONES?

  • CAN YOU PLEASE TELL ME THE AVAILABILITY OF 12X36 BLUE CHICK 4.2, AND COST FOR SHIPPING TO ZIP 72802 IN RUSSELLVILLE, ARKANSAS?

    Yes, the blueChick kits are available. You can get the shipping rates automatically in the shopping cart. There will be a calculate shipping button on the enter shipping information section of the shopping cart.

    Click the link to respond:
    CAN YOU PLEASE TELL ME THE AVAILABILITY OF 12X36 BLUE CHICK 4.2, AND COST FOR SHIPPING TO ZIP 72802 IN RUSSELLVILLE, ARKANSAS?

  • I'm searching for a desktop cnc, could you tell me please if any software I may choose could be compatible with all desktop cnc machine or I have to check the compatibility before ?

    Generally, you’ll need to check what control software will need to be used with the CNC router. Our machines use industry standard electronics and control software that is nonproprietary so you can use just about any software out there with our machines.

    Specifically, what software are you planning on using?

    Additional Information:
    dear Sir,
    I'm searching for the best one,I think that I have to learn more about that in order to be able to make the right decision.

    Additional Information:
    If you are using a computer running Microsoft Windows, then I would recommend using Mach3 or Mach4. If you prefer Linux, then LinuxCNC is the best control software in my opinion.

    Click the link to respond:
    I'm searching for a desktop cnc, could you tell me please if any software I may choose could be compatible with all desktop cnc machine or I have to check the compatibility before ?

  • Hello I was wondering if you could track your shipment? If you can’t could you give me an estimation of when it will come.

    You can track your shipment by logging into your account and clicking on the "[My Account]" link at the top of the page. You will see the items that you purchased and if shipped, will provide the tracking number so you can track the package.

    Click the link to respond:
    Hello I was wondering if you could track your shipment? If you can’t could you give me an estimation of when it will come.

  • For your USB breakout board, do you guys have, or have a source for a connector that fits over the "keyboard jog" pins?

    At the current moment, we do not have a connector/attachment for the keyboard jog pins on our USB Breakout board. We are currently under development of a keyboard jog panel, that will connect to the keyboard jog pins.

    Click the link to respond:
    For your USB breakout board, do you guys have, or have a source for a connector that fits over the "keyboard jog" pins?

  • For some reason your system via USPS will not allow my address? It is the same one you have shipped to in the past. Jerrold Stevens 1684 NW Bonney Dr Corvallis Or, 97330-9159 US 503 374 5680
  • Can you send me an email address please, so I could discuss the possibilities of making your products in the Uk /Europe under a licence agreement. Regards Roger
  • in one of your posts you mentioned working on ethernet connection for boards. any estimate on resolution of that?

    USB Mach3 boards will be available on the website now. Ethernet is still something for the near future.

    Click the link to respond:
    in one of your posts you mentioned working on ethernet connection for boards. any estimate on resolution of that?

  • I have purchased cable carrier chain and would like to know if you could send me a copy of that order as I need to purchase extra lengths of the links I bought. Thanks

    If you were logged in when you made the purchase, you can click the "My Account" link at the top of any page on this website and see all of your orders, order line items (with direct links to these items), and shipment information.

    Here is a link to the "My Account" page for your convenience:
    https://www.buildyourcnc.com/CustomerInfo.aspx

    I did not see your username on your internal customer record, so I added this username and you should be able to see the information in the "My Account" page.

    Additional Information:
    I just tested your accounts page and the cable carrier links are in there. Thanks and please let me know if you need further assistance.

    Click the link to respond:
    I have purchased cable carrier chain and would like to know if you could send me a copy of that order as I need to purchase extra lengths of the links I bought. Thanks

  • I'VE BUFFERED A PWM SIGNAL TO 0-10V ANALOG AND I WOULD LIKE USE THAT RUN YOUR 110V 2.2KW SPINDLE VFD. COULD YOU PLEASE DETAIL THE CORRECT WIRING VFD SETTINGS GET WORKING?

    This will depend on the VFD you have to identify the correct terminal. The terminal on the VFD will be labeled AI1 typically (Analog Input #1). You will also need to make sure to complete the PWM circuit using the GND terminal on the VFD.

    Additional Information:
    I have wired my 0-10V signal to the AI1 and GND terminals as suggested. I have also set the PD-01 and PD-02 settings to 1. Still nothing. Is there something else that I am missing?

    Additional Information:
    Thanks for the information. Can you let me know the model of the VFD that you have?

    Additional Information:
    VFD Model # YL600-2S-2K20

    Additional Information:
    Thanks. I will check our resources and documentation to see if there is another programming setting that needs to be changed.

    Additional Information:
    Does your VFD have a VI terminal?

    Additional Information:
    No, it does not. The terminals for this VFD are as follows (seperated by dashes "-").

    10V-AI1-AO2-PLC-DI5-DI3-DI1-COM
    AI2-GND-AO1-DI6-DI4-DI2-FM-24V

    Additional Information:
    Do you have a PD070 parameter?

    PD070 is the main Analog Input parameter.

    The options for that parameter is:
    0: 0-10V
    1: 0-5V
    2: 0-20mA
    3: 4-20mA
    4: 0-10V (4-20mA Stacked)
    5: XIA
    6: (VI+XIA)/2
    7: (3VA+XIA)/4
    8: (XIA_XIB)/2
    9: Max (XIA, XIB)
    10: Min (XIA, XIB)


    Additional Information:
    There is a PD-00 thru PD-09. PD-07 is currently set to 0.

    Additional Information:
    It appears that the manual I’m using “Titled YL600” is not the same as your unit. I will check our manuals and find the one that has only PD-00 to PD-09.

    Additional Information:
    For that VFD, the parameters are P0. The 0 may look like a D on the display.

    The parameters that need to be changed for the AI1 to work (Brackets [] around the correct selection):

    P0-01: First Motor Control Mode
    - 0: Sensorless Vector Control
    - 1: Flux Vector Control (FVC)
    - [2]: V/F Control

    P0-02: Options of Command Source
    - 0: Operation Panel Command Channel (LED will be off)
    - [1]: Terminal Command Channel (LED will be on)
    - 2: Communication Command Channel (LED will flicker)

    P0-03: Options of Principle Frequency Source X
    - 0: Digital Setting (Preset Frequency P0-08, UP/DOWN modifiable, no power-down memory)
    - 1: Digital Setting (Preset Frequency P0-08, UP/DOWN modifiable, with power-down memory)
    - [2]: AI1
    - 3: AI2
    - 4: AI3
    - 5: Pulse Setting (DI5)
    - 6: Multi Speed Instruction
    - 7: Simple PLC
    - 8: PID (Proportional Integral Derivative Control)
    - 9: Communication Given

    P0-11: Upper Limit Frequency Source
    - 0: P0-12 (Make sure the P0-12 parameter has the correct max frequency if used)
    - [1]: AI1
    - 2: AI2
    - 3: AI3
    - 4: Pulse Setting
    - 5: Communication Given

    P0-27: Command Source Bundle with Frequency Sources
    Single Digit: Options of Operation Panel Command Bundle with Frequency Sources
    - 0: No Bundling
    - 1: Digital Setting Frequency
    - [2]: AI1
    - 3: AI2
    - 4: AI3
    - 5: Pulse Setting (DI5)
    - 6: Multi Speed Instruction
    - 7: Simple PLC
    - 8: PID
    - 9: Communication Given
    Double Digit: Options of Terminal Command Bundle with Frequency Sources
    Hundred Place: Options of Communication Command Bundle with Frequency Sources
    Kilobit: Options of Automatic Operation Bundle with Frequency Sources

    P2-09: Upper Limit Source of Lower Torque Under Speed Control Mode
    - 0: Function Code P2-10 Setting
    - [1]: AI1
    - 2: AI2
    - 3: AI3
    - 4: Pulse Setting
    - 5: Communication Given
    - 6: MIN (Al1, Al2)
    - 7: MAX (Al1, Al2)
    - Maximum range for options 1-7, accords with P2-10

    If you elect to use a different AI#, then configure the parameters (P0-03, P0-11, P0-27 and P2-09) accordingly.

    Click the link to respond:
    I'VE BUFFERED A PWM SIGNAL TO 0-10V ANALOG AND I WOULD LIKE USE THAT RUN YOUR 110V 2.2KW SPINDLE VFD. COULD YOU PLEASE DETAIL THE CORRECT WIRING VFD SETTINGS GET WORKING?

  • I HAVE YOUR MACH3 USB BOB, DO YOU GUYS SELL A TORCH CONTROL RELAY CAN WIRE UP TO TURN MY PLASMA ON AND OFF HOW WOULD WIFE THAT TOO THIS BOB?
  • I would like to design my own CNC router around one of your electronics bundles, either the 3 Axis - Heavy Gantry or 3 Axis - All Large Motors. Do you have the data sheets for the motors so that I can use the dimensions in my model?

    You can find the datasheets to our motors be going to the the stepping motor category page https://www.buildyourcnc.com/category/nema and selecting the motor. This will bring you to the product page for the motor and all of the motor information will be found there.

    Click the link to respond:
    I would like to design my own CNC router around one of your electronics bundles, either the 3 Axis - Heavy Gantry or 3 Axis - All Large Motors. Do you have the data sheets for the motors so that I can use the dimensions in my model?

  • I can't spot the differences between 4'x8' blackFoot and the 4'x8' greenBull (except for laser head option): please, can you tell me?

    Only our greenBull CNC machines will be able to use the long Z-axis, due to structural construction of the greenBull over the blackFoot.
    The height from the table top to the bottom of the gantry is: 4.25"

    Both the maximum cutting height and diameter, will be dependent on the specific end mill/router bit you plan on using, since they can vary in length.
    The maximum cutting height (useful to engrave or cut material)is: with spoil-board 3.875", without a spoil-board is 4.625"
    The maximum diameter will (estimated) is: 3"

    Specifically dealing with our greenBull long Z-axis CNC machines, depending on how you specifically design the table you can have more cutting height and a larger diameter clearance. If you only create a frame for the machine with a hollow center(adjustable midsection), allowing you to have a greater clearance.
    Similar table image here: (https://buildyourcnc.com/Item/cnc-machine-greenBull-v4-6X#prettyPhoto/5/)

    Click the link to respond:
    I can't spot the differences between 4'x8' blackFoot and the 4'x8' greenBull (except for laser head option): please, can you tell me?