If you were logged in when you made the purchase, you can click the "My Account" link at the top of any page on this website and see all of your orders, order line items (with direct links to these items), and shipment information.

Here is a link to the "My Account" page for your convenience:
https://www.buildyourcnc.com/CustomerInfo.aspx

I did not see your username on your internal customer record, so I added this username and you should be able to see the information in the "My Account" page.

Additional Information:
I just tested your accounts page and the cable carrier links are in there. Thanks and please let me know if you need further assistance.

Click the link to add information to this solution:
I have purchased cable carrier chain and would like to know if you could send me a copy of that order as I need to purchase extra lengths of the links I bought. Thanks

What problems are you having?

Click the link to add information to this solution:
I purchased a 4ft X 8ft Blackfoot CNC machine in 2015 and to this date have not been able to use it. How can I get some help. Thank u

When buying any of our ACME screws, if the entire length or lengths is desired please send us an email or a call, to specify the actual length needed! But if no call or email is sent previous of the order then, we will give the customer a call or email to find the exact lengths that they will require.

Click the link to add information to this solution:
when buying 1.5m of 1/2" Lead Screw per inch (Steel) does it ship as a whole rod or do i need to specify what lengths i need?

No they will not come in that length as a default, we would contact the buyer to ask specific lengths due to the total length purchased.

However if you order the 1/2" lead screw we can get them cut to the specific length you require, by contacting us here or call us at 281-815-7701.

Click the link to add information to this solution:
If I order 19ft of the 1/2" lead screw will it come in three 6'5" lengths by default? This is what I need. Thanks

If you want speed control, it is recommended to use the RS-485 connection on the VFD and use the control program such as Mach3 to communication serially with the VFD using this RS-485 connection.

If you would rather use a controller such as the PMDX-107 to simulate the effect of a potentiometer using the Aref, Aout and Agnd and the Rev/Dir and Fwd/Run terminals to control operation and direction, you can connect those to the VFD.

PMDX-107 Aout connects to the VI (analog voltage in). This is like the wiper on a potentiometer.
PMDX-107 Agnd connects to the ACM terminal on the VFD for Analog common.
PMDX-107 COM connects to DCM terminal on the VFD for Digital common.
PMDX-107 Fwd/Run connects to the FOR terminal on the VFD for Forward.
PMDX-107 Rev/Dir connects to the REV terminal on the VFD for Reverse.

Refer to your PMDX-107 manual to correctly configure your dip switch settings and make sure to calibrate (tweak) the speed control using the trimmer next to the terminals on the PMDX-107.

Click the link to add information to this solution:
I purchased the 4.0kw spindle and VFD a while back, and have just installed a PMDX-107 controller... do you have any examples of the wiring connections for the SL-240EE to PMDX-107?

can not get the limit switches to work on the usb controller board

Additional Information:
Wiring the motors to the drivers for our 8 wire motor is probably the 425 oz-in NEMA 24 stepping motor. Here is the URL for the diagram of the motor:
https://www.buildyourcnc.com/Documents/PN.SM60HT86-2008BF-U%20(inhouse%20PN.60BYGH303-13)%20(1).pdf

Wire it in bipolar parallel as specified on the data sheet.

Here is the URL for the motor to check if it is the same that you purchased.
https://www.buildyourcnc.com/item/electronicsAndMotors-nema24-425ozin

The USB mach3 board URL is here:
https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board

The wiring diagram is on that page and instruction on how to use it.

Click the link to add information to this solution:
I recently purchased the 3 axis mach3 usb kit the motors have 8 different colored wires (no stripes on wire just solid color) all instructions have different colors. cannot find tutorals. does the mach 3 hook up same as planet? please let me know where I can find wiring diagram to hook up mach 3 usb BOB and motors (I am new to this kind of work projects)

Yes. We will make sure the lead screw is cut to those dimensions. 53/30/13

Click the link to add information to this solution:
I ordered 96 inches of the 1/2 inch 10 tpi drive screw. I need it in 3 pieces. 53 inches, 30 inches, and 13 inches. Please let me know if that can happen. Thankyou

There is some variation in the outward appearance of laser power supplies due to sourcing through different vendors. However, the basic wiring requirements are the same in each case. For the unit with integrated laser controller, follow the diagram found here: https://buildyourcnc.com/blackToothLaserCutterAndEngraver.aspx#prettyPhoto/0/. The terminals on the signal side will have a 6 connection terminal block -- these are the ones labeled 5V, IN, G, P (or WP), L (or TTL-L), and H (or TTL-H). The High Power side will have 3 inputs for AC power, one high voltage lead, and one return line. Connect these as shown in the diagram as well: the return line goes on the "front" (beam exit end) terminal of the laser tube, the high voltage lead goes to the "back" terminal of the tube, the FG terminal (or G) receives the earth ground wire of the AC power cable, and the two AC terminals receive the line and neutral wires of the AC power cable (it doesn't matter in this case which wire goes to which terminal).

Click the link to add information to this solution:
I purchased the blackTooth Laser Engraver with integrated Laser Control Unit and have been following your instructions. I noticed that the laser tube power supply is different that what is shown in your instructions. Do you have any better wiring guides that I can follow for the version that I received?

Depending if the spindle can work with this specific VFD, it might be possible. However we would not like to risk you working unit, with a possible match so we would like more details on your specific model and any information available on the spindle itself.

Response
The only info on the spindle is 2.2KW 400HZ 220V. Made by Zhong Hua Jiang.

Was originally on a Delta C200 vfd. That is 220 single phase.

Click the link to add information to this solution:
I PURCHASED A VFD AND SPINDLE FROM FRIEND, HIS SET UP IS 220. DON'T HAVE 220 IN MY SHOP. QUESTION CAN USE YOUR 110 WITH THIS SPINDLE??

Come on over and we will assist you in any way you need.

Click the link to add information to this solution:
I purchased a Blackfoot 4ft X 8ft in 2015 I have yet to run it. Do y’all offer any classes that can help me?? I would very much like to have this machine running. Thank you in Dayton Tx

The electronics (stepper motors, drivers, power supply and interface board) can be found here:
https://www.buildyourcnc.com/item/electronicsAndMotors-3axis-425-elcombo

If your computer cannot connect to the parallel breakout board (the interface card), just make sure to inform us that you need the USB alternative.

Click the link to add information to this solution:
Just purchased the book "Build Your Own CNC Machine". Can I get hardware and electronics kits and how?

The best place to find information and step by step instructions for Mach4 is to use the manuals provided by MachSupport.com.

Here is a link to the PDF manuals for Mach4: http://www.machsupport.com/help-learning/product-manuals/

Click the link to add information to this solution:
I purchased Mach 4 control software and am in need of a very elementary tutorial on set up. I am extremely new to this and need step by step help. Thanks

Hi. The relay that we sell here:
https://www.buildyourcnc.com/item/electronicsAndMotors-breakout-Relays-relay-board-250V-12A-5V

Has the same relay as the parallel breakout board:
https://www.buildyourcnc.com/item/electronicsAndMotors-parallel-breakout-relay

And contains three terminals: "S", "P" and "P". The "P" is always connected and will be the connection between the "S" or the "O" depending on if you need the connection to be Normally Closed (NC) or Normally Open (NO).

- Use the "O" if you need the connection from "P" and "O" to be Normally Open, meaning that the circuit will close (be connected) if the relay engages.

- Use the "S" if you need the connection from "P" and "S" to be Normally Closed, meaning that the circuit will open (be disconnected) if the relay engages.

Click the link to add information to this solution:
I purchased your single relay and need to know what wire go s to the signal in

Hi. The relay that we sell here:
https://www.buildyourcnc.com/item/electronicsAndMotors-breakout-Relays-relay-board-250V-12A-5V

Has the same relay as the parallel breakout board:
https://www.buildyourcnc.com/item/electronicsAndMotors-parallel-breakout-relay

And contains three terminals: "S", "P" and "P". The "P" is always connected and will be the connection between the "S" or the "O" depending on if you need the connection to be Normally Closed (NC) or Normally Open (NO).

- Use the "O" if you need the connection from "P" and "O" to be Normally Open, meaning that the circuit will close (be connected) if the relay engages.

- Use the "S" if you need the connection from "P" and "S" to be Normally Closed, meaning that the circuit will open (be disconnected) if the relay engages.

Click the link to add information to this solution:
I purchased your single relay and need to know what wire go s to the signal in

I will check

Additional Information:
The license was purchased and the developer is sending you the license shortly.

Click the link to add information to this solution:
Hello. I purchased a Mach 3 Pro License and have not received it yet. How long should it take to send me the access code ?

Polabs prepared step by step user guide for PoKeys57CNC and Mach4 to try answering such questions. It is available in our downloads section: https://www.poscope.com/wp-content/uploads/downloads/Pokeys/LibrariesAndPlugins/Mach4 and PoKeys57CNC - step by step guide.pdf

Click the link to add information to this solution:
I need your assistance... I have two items left to setup on my Pokey57CNC and Mach4, Home switches and Spindle Speed. I have watched the videos, but they are for Mach3 and the screens are different in Mach4. Can someone please explain the setup of these two items in Mach4?

Depending if the spindle can work with this specific VFD, it might be possible. However we would not like to risk you working unit, with a possible match so we would like more details on your specific model and any information available on the spindle itself.

Response
The only info on the spindle is 2.2KW 400HZ 220V. Made by Zhong Hua Jiang.

Was originally on a Delta C200 vfd. That is 220 single phase.

Click the link to add information to this solution:
I purchased a vfd and spindle from a friend, his set up is 220. I don't have 220 in my shop. My question is can I use your 110 vfd with this spindle??

Here are links to the sole pump and heat exchanger/fan. I am sending you amazon links sine I don't ahve listings of my pump and heat exchanger separately from my cooling system:
Pump: https://amzn.to/3R6zPbj
Fan/radiator (Heat exchanger): https://amzn.to/3UWOuqN

Click the link to add information to this solution:
I RECENTLY PURCHASED A REPALCEMENT 12V DC SWITCHING POWER SUPPLY, HOOKED IT UP BUR DID NOT THE PUMP AND RADIATOR. VERIFIED OUTPUT OF UNIT AT 12V. SO I'M ASSUMING ALSO NEED TO REPLACE CAN YOU SUPPLY ME LINK PURCHASE THEM?

Actual table dimension: 4'x8' is 56.078"x 121.50" (the overhang in the illustrations should be 3/4" thick)
To determine the frame dimensions, first consider using the frame height shown of almost 3' (2.86'). The width of the frame should be 4" narrower than the dimension from rail edge to rail edge (6X rail to rail is 80.078"). This will provide a 2" overhang on both sides (4X frame width should be 56.078").
The length of the frame should be 4" shorter than the desired length of the rails to provide a 2" overhang on both ends. The travel length will be 20" shorter than the rail length due to the space occupied by the gantry sides.
Two long pieces of 3/4" material will need to be placed on top of the frame with the 2" overhang on the sides and the end. These long strips of material will receive the rails and the chain mounts on the ends.


Link:
https://www.buildyourcnc.com/Item/cnc-machine-greenBull-v4-4X

Click the link to add information to this solution:
I have just purchased a 4x8 Greenbull system second-hand. Are there any schematics for table dimensions and rail-mounting available so that I can build a table? (previous owner disassembled)