Yes. We will send you an invoice for your order poste haste. Thanks you for your order and we apologize if this has caused you an inconvenience.

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Thank you very much! I really appreciate it.

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I received my package and everything looks perfect but there wasn't an invoice in it. Can you please send me an invoice for my order? My tracking number was 9405511699000982499109.

The Mach3 USB interface board requires 24V relays externally. There are no relays on the mach3 usb board. If you use an external relay on the mach3 usb board, the relay connects to the V+ which is 24V and the output pin is the return.

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I understand what you are saying. Does your relay board work with the Mach3 USB board? If not, what relay board do you suggest to work with this usb controller?

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Our relay board works with our parallel breakout board. An off the shelf SSR (Solid State Relay) made for 24V should work fine.

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I bought a 'BuildyourCNC V1' relay board to go with my mach3 usb controller. I have been sent a 'Songle' relay. It's not the one in your picture and it's got different connections, for which there isn't a wiring diagram. The one I ordered says it is 5v, this one seems to be saying it's a 24v unit. Can you please explain what has happened? Thanks

The Mach3 USB interface board requires 24V relays externally. There are no relays on the mach3 usb board. If you use an external relay on the mach3 usb board, the relay connects to the V+ which is 24V and the output pin is the return.

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I understand what you are saying. Does your relay board work with the Mach3 USB board? If not, what relay board do you suggest to work with this usb controller?

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Our relay board works with our parallel breakout board. An off the shelf SSR (Solid State Relay) made for 24V should work fine.

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I bought a 'BuildyourCNC V1' relay board to go with my mach3 usb controller. I have been sent a 'Songle' relay. It's not the one in your picture and it's got different connections, for which there isn't a wiring diagram. The one I ordered says it is 5v, this one seems to be saying it's a 24v unit. Can you please explain what has happened? Thanks

What is the item that you purchased on Sept 24?

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Hi my name is Robert and I have try to contact you on a purchase from you around 24 sept and i have not received it so i tried calling you via 281-815-7701 and talked to many other person except you . 9am to 5pm Could you Please send a Phone number that work please.

The best choice would be a type K thermocouple.

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I have the hot end listed on your site here :http://buildyourcnc.com/item/3D-Printer-Component-extruder#prettyPhoto what thermocouple or thermistor do I need for the hot end? it is not clear my original order was the email jeremy.adair@compassauto.net. please let me know what I need to buy. thanks.

Here is how to connect your router to the parallel breakout board through the on-board relay. You will need a spare extension cord. You will need to remove a portion of the outer jacket of the extension cord to expose the white, black and green wires (white = neutral, black = live and green = ground), understanding that the neutral and live create the completed circuit.

See this image of a similar connection. The terminal has the same connections.
https://www.buildyourcnc.com/images/vacuum-pressure-controller-relay-terminals-700.JPG

Image of the relay terminal:
https://www.buildyourcnc.com/images/breakoutboardrelayNONC.PNG

The live/black wire would be cut and one end of the cut would be secured into the P terminal and the other cut end would be secured into the S terminal. The live and ground wire would be uncut and travel from the plug to the router.


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You can also connect other high powered devices to the breakout board using any of the output terminals. You will need to supply extra relays like the one shown here:
https://www.buildyourcnc.com/item/electronicsAndMotors-breakout-Relays-relay-board-250V-12A-5V

Or you can find SSRs (Solid State Relays) that will accept 5v to drive the relay coil. Make sure the SSR will protect the 5V line from Back EMF as there is a coil in the relay. The one we sell contains a fly-back diode to protect the 5v terminal.

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I have your breakout board with relay parallel port , I have a vacuum, light on router and air pump I want to also hook up to board, can I hook those up to board and also could I had reylays to each one, what is the best way to figure this out any information would be great. Thanks

You would use a combination of bearings and collars to prevent your lead screw or rod from being able to move back and forth. Without it being able to move back and forth, you shouldn't have the couplings coming apart, because the motor is solidly mounted and unable to move as well.

I will try to draw a picture using symbols, with a key to define what each part is.

--CB|--------------|BC}{M

- = Lead Screw or Rod
C = Collar
B = Bearing
| = Wood, the frame of your machine
}{ = Coupling
M = Motor

On the example above you could replace the collar on the motor side with one half of the coupling, putting it right upside of the bearing to hold it in place instead. Like this:

--CB|--------------|B}{M

You could also place the bearings on the inside as follows:

----|BC----------CB|--}{M

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can you please specify how to connect the collar/nut and bearings to prevent the axial movement of lead screw. Do I have to put that next to the stepper motor /coupling assembling or on the other side where the lead screw comes out. Or is there any way I can make the flexible coupling rigid so it does not come out of the middle spider?

If you would like to come to the office, please call the office at 281-815-7701 to request a visit at your specified time within our business hours so we can make sure that the right person will be there to assist you.

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I am considering the purchase of a Black foot or Green Bull CNC router and would like to come and visit your facility to see them in person and to discuss my requirements. Please can you tell me your address. I am based in NW Houston. Many thanks.

No, you should not have received two parallel breakout boards in your CNC kit. You can return the extra item using standard shipping with COD. Our apologies for the confusion and the inconvenience.

I will answer the other question as another FAQ. Please check the Customer Service page to see the answer to that question.

If you have difficulty finding the answer, here is a link:
https://www.buildyourcnc.com/FAQ/13636

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hello, my question is, I recieved two breakoutboards exactly the same, do I need them both for my greenbull 4x8 also, I cant find any tutorial showing the installatio and placement of the limit switches, can I have some assistance please? sorry fot he bad english and thanks.

Please contact us at sales@buildyourcnc.com so we can provide you with assistance on your order

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I am trying to purchase a kit for our school in Singapore, and your site keeps refusing our corporate AMEX card. Can you help us figure out what is up with that? Are you not ship to Singapore or something? Our AMEX rep says that the account is authorised for this purchase from our end, so the problem may be with your site? Please advise.

The blackFoot uses the same electronics and motors as the blackToe (2'x4') machine. The only parts that change are the gantry horizontal structural parts which may be relatively easy for you to change. We can send you those parts if you are interested in a smaller unit.

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I have a Blackfoot that was purchased in 2017, after the purchase we moved and I haven’t been able to find room for it... would you be interested in buying it back or trading for something smaller. The Blackfoot and computer have never run but I did purchase it assembled. Thanks in advance, scott

The connections between the driver and the breakout board(USB/Parallel)22-24 AWG wire is preference also going from the potentiometer going to LSPS(laser power supply) , now going from the power supply to the drivers/laser power supply 16-18 AWG wire is our preference.

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I'm about to order your laser cutter , item 279 and a little confused.. in your faq it states you need wire and connectors for assembly, can you be specific on amount and guage of wire or tell me where to find that information?

Sure, let me check.

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Your order was shipped out on Tuesday (10/20/2020). I noticed that your email was not stored in the customer record when the order was made. I will send you the tracking number via email now.

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Placed an order for the cable set for the Pokeys57cnc interface on 10/20 but it is not showing up in My Account as being ordered. It was charged to my credit card and I have not had any info that it was received by you.

We will provide shim washers as a part of machine assemblies, but when purchasing lead screw and bearings, the shim washers must be purchased as well. Please give us a call and we can send them out.

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I just ordered a 1/2" lead screw and bearings, etc. But I don't see any 1/2" shim washers for those bearings. If you have any, please toss 8 of them in the shipment and I'll gladly reimburse you.

Send me an email so I can confirm the purchase. customerservice@gmail.com

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I purchased a brealout board a couple days ago and it does not show under my account as being purchased, the cash was drawn from me. I assumed I could look and see it in my account and get a tracking number when it is shipped

Depending on the type of motors and connection type, you could adapt your motors to work with our electronic packages, but you will receive additional motors since our kit is complete.

Now you will have to take into affect the actual motors you have and compare or get accurate replacements(Ex. our 425 oz motor(1/4" input shaft) will have to be same size or similar entry holes)

Your Controller board will be the major issue, due to its wiring and processing manner, you can view the connections for our breakout boards to compare with yours! (parallel: https://www.buildyourcnc.com/item/electronicsAndMotors-parallel-breakout-relay#prettyPhoto/2/)(USB: https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-USB-Controller-Breakout#prettyPhoto/2/)
Email(customerservice@buildyourcnc.com for further help)

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I am looking at one of your electronics packages as a replacement for my excisting electronics. I have a old table top CNC that has a bad electronics pack, but the motors, and the mill are in good shape. could your system be adapted to work in this case?

Currently our USB breakout board is only compatible with Planet-CNC software as it has to be registered with Planet-CNC.

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Hi, I have watched your vids on YouTube and I am interested in purchasing one of your USB Break-Out Boards. I currently own and use FlashCut CNC software, which is USB based, on all of my machines. I'm wondering if you could tell if the Flashcut software will talk with the USB Break-Out Board? Thank You

You can do raster and vector engraving on the greenBull laser/spindle combination. The methods of this process is not accomplished in the same way as the typical laser machines where CorelDRAW is used. The Mach3 laser plug-in can be used for the raster engraving and standard CNC g-code can be used for vector cutting and engraving.

The raster method will not be fast on the greenBull since the z-axis is heavy and there are inertial limitation on doing fast raster back and forth movement. Vector is the best use of this machine.

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I am looking at purchasing the greenbull 5X system with the laser/spindle combination. Can the laser do both rastered engraving as well as vectored cutting with the same breakout board and software? If I have this wrong please let me know what would be needed to accompish this.

The leadscrew length for the greenBull long Z-axis is 47 inches.

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Building one of your greenBull 6X Long and 2.2 kilowatt spindle does not fit. Seems lead screw you sent with kit is short 42" looks like it needs to be 5 or 6 inch longer. Is this correct? What is the needed length of lead screw for this unit?