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Question #: 971

Question: I placed my order online and selected local pick up. How will I know when the order can be picked up and what is the address?

Current Solution

When an order is complete, and is for local pickup, you will be called by the shipping department to let you know it is ready. At that time you will be given the address.

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Other Possible Solutions to this Question

  • If I order 19ft of the 1/2" lead screw will it come in three 6'5" lengths by default? This is what I need. Thanks

    No they will not come in that length as a default, we would contact the buyer to ask specific lengths due to the total length purchased.

    However if you order the 1/2" lead screw we can get them cut to the specific length you require, by contacting us here or call us at 281-815-7701.

    Click the link to add information to this solution:
    If I order 19ft of the 1/2" lead screw will it come in three 6'5" lengths by default? This is what I need. Thanks

  • I would like to know what the lowest rpm that can be acheived with the 2.2kw spindle and inverter and still have enough torque to drill

    According to the supplier of the 2.2 kW spindle, the safest operating speed for the spindle is 6000 RPM. The supplier also stated that theoretically, the spindle can operate from 0 to 24,000 RPM. I am continuing a dialog with the supplier to delve deeper into understanding the configurations and ramifications of such configurations for operations outside of the safe boundaries into the "theoretical" ranges.

    Additional Information:
    20

    Click the link to add information to this solution:
    I would like to know what the lowest rpm that can be acheived with the 2.2kw spindle and inverter and still have enough torque to drill

  • Hello, I bought your 110v 2.2kw spindle and vfd. When I turn it on it reaches the full 24000 rpm, but will not let me decrease the speed. How Can I fix this?

    Are you using the control panel (front panel with the speed control knob known as he potentiometer)? Or are you attempting to use the computer to control the speed?

    Additional Information:
    I am using the control panel, however there is no knob on mine, just buttons.

    Click the link to add information to this solution:
    Hello, I bought your 110v 2.2kw spindle and vfd. When I turn it on it reaches the full 24000 rpm, but will not let me decrease the speed. How Can I fix this?

  • MY QUESTION THAT KNOW CANCER CAN BE CAUSED WHEN OUR BODY EXPOSED TO DOSES OF 50 CGY OR HIGHER. WHAT DOES STAND FOR? DO EMIT?

    The term cGy (centigray) is a unit of absorbed dose of ionizing radiation such as x rays or gamma rays. Cell phones do not emit ionizing radiation. They emit nonionizing radiation, namely radiofrequency (RF) energy. Absorption of nonionizing radiation in the body is measured in terms of the specific absorption rate (SAR) in units of watts per kilogram. Both ionizing and nonionizing radiation are forms of electromagnetic energy. The difference is that ionizing radiation has sufficient energy per photon to cause ionization of molecules. Nonionizing radiation does not. It is the ionizing effect of ionizing radiation that has been linked to increased risk of cancer. For more information on cell phones and health check out a Medical College of Wisconsin website. For more information on ionizing versus nonionizing radiation check out a University of Michigan website. Gary Zeman, ScD, CHP Lawrence Berkeley National Laboratory

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    MY QUESTION THAT KNOW CANCER CAN BE CAUSED WHEN OUR BODY EXPOSED TO DOSES OF 50 CGY OR HIGHER. WHAT DOES STAND FOR? DO EMIT?

  • WHAT IS THE MOST EASY WAY TO HOOK UP MILL IN THAT AUTOMATICALLY STARTS WHEN CYCLE STARTS, AND STOPS GCODE THROUGH?

    Does your breakout board (interface) have a relay? If so, you can connect one of the router/spindle's ac lines through the relay. The M3, M4 and M5 codes are used to control the router/spindle. Typically, the M codes are automatically added to the g-code regardless if you configure this in your CAM software. If you have the breakout board from buildyourcnc, you can go to the product page for the breakout board and the relay connection diagram and narrative is in the instructions on that page.

    Click the link to add information to this solution:
    WHAT IS THE MOST EASY WAY TO HOOK UP MILL IN THAT AUTOMATICALLY STARTS WHEN CYCLE STARTS, AND STOPS GCODE THROUGH?

  • Status update on my order? It was placed two weeks ago, and it is still classified as Processing???

    My aologies for any delays that may be happening with your shipment. Please contact us at customerservice@buildyourcnc.com so we can get your information and provide you with an update immediately.

    Additional Information:
    Yes that my phone it done been three weeks now

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Additional Information:
    That is my phone I order and I haven't receive it yet my phone is a government phone and it was that color and that is my phone

    Click the link to add information to this solution:
    Status update on my order? It was placed two weeks ago, and it is still classified as Processing???

  • Placed an order for the cable set for the Pokeys57cnc interface on 10/20 but it is not showing up in My Account as being ordered. It was charged to my credit card and I have not had any info that it was received by you.

    Sure, let me check.

    Additional Information:
    Your order was shipped out on Tuesday (10/20/2020). I noticed that your email was not stored in the customer record when the order was made. I will send you the tracking number via email now.

    Click the link to add information to this solution:
    Placed an order for the cable set for the Pokeys57cnc interface on 10/20 but it is not showing up in My Account as being ordered. It was charged to my credit card and I have not had any info that it was received by you.

  • l I know when my item has been shipped? I ordered it under guest check out, I’ve called the number 4 times and no answer! The email I received said it will arrive by email?

    From our records, you ordered Mach3. We purchase the license from the software developer and then we email you the license file that will be copied into your Mach3 installation.

    Make sure to install Mach3 while you wait for the license file to be emailed to you.

    Click the link to add information to this solution:
    l I know when my item has been shipped? I ordered it under guest check out, I’ve called the number 4 times and no answer! The email I received said it will arrive by email?

  • I want to know when the second video on vfd (YL-600 2.2KW 220V) parameter will be available?

    We will be starting that video shortly. We want to make sure we convey the information clearly. The parameters on the VFD are extremely extensive and is difficult to explain the parameters that will make sense to the average customer. We pride ourselves on making videos that send a clear message to customers and viewers that have never seen this technology before. Making an educational video of this topic is difficult.

    Click the link to add information to this solution:
    I want to know when the second video on vfd (YL-600 2.2KW 220V) parameter will be available?

  • what is the difference between parallel and USB electronics. I have a laptop that will run the mach3 program.

    The parallel (printer cable) port is uses the computer as its main source of pulse trains to operate the motor driver directly. Parallel ports are a direct connection from the processor commonly referred to as GPIO pins (General Purpose I/O pins) and provides a convenient and powerful way to interface with the computer. The parallel breakout board is included in those kits only to condition those signals for use with the drivers.

    The USB serves at the actual controller, sending the pulse trains, but the computer sends simple human readable instructions to the USB controller to tell the controller how to send pulses.

    The non-technical differences that may serve as the most important information to you is that the parallel configurations allow for a wider variety of industry standard software that can be used to control the cnc machine. The USB that we offer requires the operator to use a software called Planet-CNC software which is a very well made and feature full cnc control software.

    Additional Information:


    Additional Information:

    Click the link to add information to this solution:
    what is the difference between parallel and USB electronics. I have a laptop that will run the mach3 program.

  • I bought your 3 axis combo and need to know what name brand is the motors and their ounces and the drivers

    Surely you know the brand motors you sold me?

    Click the link to add information to this solution:
    I bought your 3 axis combo and need to know what name brand is the motors and their ounces and the drivers

  • I am interested in order the redleaf system you talked about for my machine, tried calling and mail box is full, no answer. How do I contact you?

    Call again. Most likely, one of my employees were on the line with another customer at the time you called.

    Click the link to add information to this solution:
    I am interested in order the redleaf system you talked about for my machine, tried calling and mail box is full, no answer. How do I contact you?

  • When Blacktooth is powered on the motors get power but will not turn. What should I do?

    The motors could be wired incorrectly causing them to lock up. Make sure to check the wiring to make sure the X and Y are connected to the correct terminals.

    Click the link to add information to this solution:
    When Blacktooth is powered on the motors get power but will not turn. What should I do?

  • I just bought the 3 axis w/heavy gantry, will Mach 4 run well with this, and how large can I go with the cut area

    Yes Mach3 is a great program. Our 3 axis is 6'X12'X3'using all BYCNC components (incl. redsprout)

    Click the link to add information to this solution:
    I just bought the 3 axis w/heavy gantry, will Mach 4 run well with this, and how large can I go with the cut area

  • I JUST BOUGHT THE 3 AXIS W/HEAVY GANTRY, WILL MACH 4 RUN WELL WITH THIS, AND HOW LARGE CAN GO CUT AREA

    Yes Mach3 is a great program. Our 3 axis is 6'X12'X3'using all BYCNC components (incl. redsprout)

    Click the link to add information to this solution:
    I JUST BOUGHT THE 3 AXIS W/HEAVY GANTRY, WILL MACH 4 RUN WELL WITH THIS, AND HOW LARGE CAN GO CUT AREA

  • MOTOR GOING TWO DIRECTION WHEN JUST PUSH UP. IT WILL GO DOWN AND THEN GOES AGAIN UP WITH THE SAME BUTTON.

    Try slowing your feedrate down and increasing spindle RPMs. End-mills will leave a poor finish if you go too fast. Make sure your cutting depth isn't too much. Maybe the endmill or cutter is blunt? Could it be the feed direction of the cutter? Some materials need to be fed in a certain direction.

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    MOTOR GOING TWO DIRECTION WHEN JUST PUSH UP. IT WILL GO DOWN AND THEN GOES AGAIN UP WITH THE SAME BUTTON.

  • I placed an order for a 4th axis with tailstock on Wednesday and was just wanting to check on the shipment status. I'm needing the item early next week and need to confirm that it will arrive in time. Thank you.

    To determine the status of your order, simply log in and click on the "[My Account]" link at the top of the page. If you purchased as a guest, you will need to call the office to determine the status and get the tracking number for your order.

    The office phone number can be found by clicking "Need Help?" is located at the top right of all buildyourcnc.com web pages.

    Click the link to add information to this solution:
    I placed an order for a 4th axis with tailstock on Wednesday and was just wanting to check on the shipment status. I'm needing the item early next week and need to confirm that it will arrive in time. Thank you.

  • I just made an order for Vacuum Pump Controller Pressure Sensor Switch. When can I expect the delivery?

    Apologies for the delay in response during the holiday season. Please let us know if this item has not been delivered by calling us at the number at the top right of the website.

    Click the link to add information to this solution:
    I just made an order for Vacuum Pump Controller Pressure Sensor Switch. When can I expect the delivery?

  • I'm intending to order a black toe machine for shipping to New Zealand. Postage will be a very significant part of the cost. What components do people buy in follow up ordets that may make sense to add to my order?

    To have a complete kit, these will be the following items that are most common to add to the order:
    Motor Cable (20 AWG 4 conductor) = 30Ft (X-axis 9Ft, Y-axis 10Ft, Z-axis 11Ft)
    Spindle/Inverter 2.2kW either 110V or 220V
    Silicone tubing 1/4" ID - 3/8" OD (desired length or 24' to have your water cooling container right next to the machine)
    Water pump either 110V or 220V
    Cable carrier (cable management), default length: 5Ft.

    Other accessories:
    Different collets 1/2" or 1/8"
    End Mills

    Please call: 281-815-7701 for further assistance on purchase

    Click the link to add information to this solution:
    I'm intending to order a black toe machine for shipping to New Zealand. Postage will be a very significant part of the cost. What components do people buy in follow up ordets that may make sense to add to my order?

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